Always Fast and Courteous - Recommend highly - excellent place to get x-rays - all should goread more

Great experience from scheduling with Ms. Kristine B. to check in for the MRI with Mr. Gabriel, who…read morewas very comforting. The facility is spotless, and the staff is friendly and professional.

I just spent an hour on the phone trying to schedule 2 appointments for a mammogram and a dexascan…read more Please work to improve your process for scheduling!

well what can i say went for a appointment and omg went for nothing the girl in ultrasound didnt…read moreeven know how to run the dam machine and i need to come back another time not kool at all went for nothing waist of my time they should train them better also had me in that tube for a long time hope no one else had to go have the same thing done as i did !!!!!! simon med on 3rd st

I had the pleasure of seeing Dr. Funk for a couple of concerns, and she was exceptional. She's…read moreextremely knowledgeable, compassionate, and truly takes the time to listen. I've seen many doctors in my 59 years, and she stands out among the best. If you're looking for a caring and highly skilled physician, I strongly recommend requesting Dr. Funk.

I was very disappointed with the service I recieved at this facility, I received a vaccination and…read morenot only I was not informed about the charges before hand, but I also received a substantial bill that my insurance didn't cover. The lack of communication and not informing patients about their payment responsibilities before providing services is unacceptable.

Simon Med is a medical imaging behemoth. The one I write of, West corner Thomas Road/3rd St is 1/10…read moremile from the other Simon Med facility 1/10 mile south - an easy transport move if you go to the wrong location, n like we did. I have been here at least twice over many years. The imaging was done, the product was in focus, evaluation done, the doctor gave me my results. I played my part, they played theirs. The bills got paid, I am seen, not viewed. That's five stars from an Imaging House to me.

The only good part of my experience at SimonMed was the technician, Adam, who was great. Other…read morethan that, this place is a disaster and I don't think anyone should go there. Instead, try the competitor, Southwest Medical Imaging. The two couldn't be more different. Before you go to SimonMed, you have to fill out many forms online and I do understand that. But it's still quite a hassle. The odd part is that when you arrive at the facility, you have to enter the same information. The worst part is SimonMed sends you an email and instructs you to click on this link to let them know you have arrived at the facility. There are no people there. No one greets you. You click the link in the email and a message comes back requiring that you enter the same information about insurance that you have already entered at home. It's a total duplication of your effort. When you get that done, the message comes back that you can now approach a payment station where you are asked again to show your ability to pay. You will not feel welcome or secure; you will feel like you deserve a paycheck for all the work that you are doing. I did see a half dozen people working but they were all at computers and none were interacting with patients. I wouldn't wish this place on my worst enemy. In contrast, when I got to SMIL, they smile, they welcome me, they come out to the waiting room to get my information and tell me how long the wait will be - it's never more than 10 minutes. I feel welcome and cared for. My guess is the SimonMed is trying reduce labor costs and I bet they are succeeding because you, the patient, are doing all the labor. What an awful place. UPDATE: To continue on how terrible SimonMed is, I just received an email requesting that I pay the bill. Fine, but the email didn't include the bill! So I went to the website and found no possible way to see my bill. I'm supposed to pay it without seeing it? This place is Kafaesque. Again, stay away! It's worse than any medical facility I have ever visited,

The echocardiogram experience was excellent. Srdjan came to my home to perform the echocardiogram,…read moreECG, and Carotid dropper ultrasound, he was extremely professional and knowledgeable. He was so kind, patient, and made sure I felt safe and at ease during the entire procedure. I highly recommend.

What a great way to keep aware if your cholesterol level might be creating plaque on your carotid…read morearteries! They come to you, do the scan, send the scan for review by a cardiovascular doctor, and give you the result. I will use them once a year and have recommended Happy Beats to others. Great small, local business!

Not being able to access the office you need to go to! If you try to call, they hive you a generic…read morenumber (480) 610-6100. That connects you to an agent in a foreign country ( sounds like India or maybe pakastan) I have No greaveince against either peoples, I just want to be able to talk to the personnal in the office not someone ( A man usually "Hi I'm Linda how may I Help you?) Reading from a prepared List! Drop the overseas call centers, and give us access to our Nurses and Doctors!

Have been a patient here for about a year and I have to stop torturing myself. The office, run by…read moreMavis or more precisely, avoided by Mavis, is the last place someone needing care should go. Appointments requested by the doctor cannot be made. Appointments that are made are then lost, forcing you to wait 2 hrs, I have learned to bring the appt card to prove I have an appt. Most recently, I have called 5 times in 2 weeks trying to make an appt for the week requested by the dr. No return calls, Dying would be easier than dealing with this place. Frankly, it seems they are hoping you will.

This place is something else. Every employee here needs training refreshing course…read more They give you an appointment expect 2 hours after your appointment for your medical employee to show up. Talk about being late! I've had 2 visits here so far and each time it was a scheduled appointment that enveloped my entire day! Expect to be at this place for about 5 hours on a scheduled appointment. If you care about your health this is not the place. Seriously stay away

Village Medical is the absolute worst company I have ever experienced in health care, and that's…read moresaying a lot! They have LESS THAN ZERO customer service and it's normal for them to make you wait for over an hour for an appointment, whether in person or virtual.

I had the venous ablative procedure on both legs. The echo was very comprehensive. The laser…read moreprocedure was fine for the superior (upper) veins of both legs. Minimal pain and very efficient. He also did laser on a crossover vein in the right inferior. I was told that the inferior veins would be foam. The failure rate of foam is about 30%. Laser is only 5%. I wanted laser and told the technician. I also checked with the front desk. I was scheduled for laser. I confirmed this when I checked in for the procedure, and was told it was to be foam. Foam takes about 5 minutes. Laser about 15 minutes. The waiting room was packed, and Dr Pessin said he could not do laser for fear of nerve damage. (I personally think it was his packed schedule.) I succumbed and he did foam. (He was the expert) It has now been three weeks, and I still have pain from the foam in two spots. I checked the internet when I got home (yikes) and there was no medical reason that I could find that would have mandated foam. I decided to skip any other procedures for this condition, so the right inferior vein remains untreated.

They are great so far. I have only started with them and so far they are great to work with.read more

Delivered my second baby had back to back babies. Both are c-section this time I got my tubes taken…read moreout the same day. Easy process help me stay calm . My first delivery was with Alana Augur she did a fantastic job. My second delivery was Dr. Culbertson beautiful job. I couldn't ask for a better team. Definitely recommend going here. The front desk girls are so nice & welcoming. Thank you for helping Moms like me take off stress.

I did not end up delivering with this office because my baby came too quickly, so I can only speak…read moreto the care I received during pregnancy. My biggest issue was the front desk. Every single time I went in, the staff was rude, dismissive, and unhelpful. Appointments they claimed were scheduled were not actually booked, which created unnecessary stress and confusion. I constantly had to advocate for myself because no one clearly explained what appointments I was there for or what was supposed to happen next. The insurance issues were also a nightmare. I am a veteran and receive maternity care through the VA. Their office spoke directly with my VA maternity care coordinator, yet I still had problems with my insurance at almost every visit. Instead of trying to help or find a solution, the attitude I got was basically, "Sorry, nothing we can do." That is unacceptable, especially when dealing with a pregnant patient in a vulnerable position. Toward the end of my pregnancy, I actually started canceling appointments because going into that office caused me more stress than reassurance. There were days I left in tears. The front desk staff showed no empathy, no professionalism, and no willingness to do anything beyond the bare minimum. As for Dr. Bruce, I did not have major issues with him personally, but I did feel dismissed at times. I understand insurance and front desk problems are not directly his job, but they are happening in his office, under his name. When I brought up issues, I did not feel like anyone cared enough to address them. I also had extremely severe varicose veins during pregnancy. Dr. Bruce did not seem very concerned, and I had to push to get a referral. When I finally saw the vein specialist, she was very concerned and told me they were the worst veins she had seen in about 20 years. Overall, I left this office feeling unsupported, dismissed, and stressed during one of the most vulnerable times of my life. I wish the people working there cared more about the type of care they are supposed to be providing. Pregnancy is already overwhelming. Patients should not have to fight the front desk, fight insurance confusion, and fight to be taken seriously at every visit.