Promptly returned my call and Chris was very professional and explained everything well when he…read morecame onsite to look at the hot tub. He gave many recommendations of what to do next and the pricing was very fair. Would definitely recommend and use again when needed!

Owner scheduled me Three weeks out. Finally came at very end of May. Told me PUmp didn't work…read more Suggested really expensive pool pump. I found one for $200 cheaper. Then he says he doesn't service pumps he doesn't sell. I ordered chemicals from him. No response for 3 weeks. Bought my new pump. Paid someone else to install it. I ordered my own chemicals. A month later, he sends me a bill for $200. He never finished the job and completely ignored me for three weeks, then charged me the entire amount for pool opening. I fired him and I had given him several referrals before this year. Not professional!!!!! We are paying for his new truck n trailer! Very unhappy! Been with him 6 years! Also doesn't return texts in a timely fashion. Go elsewhere!

We are thrilled with our hot tub. Installation and service was flawless. Professional and helpful…read moreservice.

From the owner: Swimming Pools and Spasread more

arrived at store to buy chemicals during business hours. Lights were off, sign on the door says…read moretheir temporarily closed. I called a few days later to find out what was going on and the person I spoke too was quite nasty and had a huge attitude on the phone. I'll just find another store.

This store leaves much to be desired. I know there is a shortage of product but setting empty boxes…read moreon the shelves is deceptive, on top of the fact that their web site said it was in stock. Maybe the girl working was having a bad day but the older man she was helping, she had such a bad attitude toward.. I personally wont go back there. Mechanicsburg people are always soooo nice.

Friendship is super clean and newer feeling when you walk in. The locker rooms are smaller but very…read morenice and clean and the staff is very nice. They have a large pool area which is definitely the nicest of the YMCAs in the area. Their lifting/cardio area is on the smaller side, but all the equipment is very nice. It is pretty busy most the time (5:30am + 5:30pm crew), but depending on what you are working you should have a pleasant experience.

This is a nice center for exercising, getting the kids out or swimming…read more My husband and I took our son swimming for his 2nd birthday. We went with my sister who was a member. I don't know if you need to be with a member to go swimming but you did have to pay. An adult price was $10 and kids under 12 was $7. I thought that was a little steep for a 2 year old. I thought he would possibly be free because he would be with my husband. The facilities were nice. To get a locker you need to leave a drivers license. I thought that was a little much. Oh well. There were swim classes going on so ever so often, the small swimming area would be flooded by parents with their kids. The water sprayers were fun for the kids also. This place is fun especially during the cold months but I would hope for cheaper prices for small kids.

I had scheduled our pool opening for June 18 (that was the earliest they had), but they never…read moreshowed up. Did not return my phone call either.

Crystal Pools seems to get badly reviewed on line. It's not fair. The people in the Lancaster Store…read moreare great. The pool open/closing scheduling system out of Elizabethtown admittedly can use some work, but the workman that have come to my home have all been knowledgeable and friendly. If people don't take care of their pools, it's going to cost money. Same as your home, car, etc.

I have a hot tub that has a leak. I contacted Goodall Pools and Spas for a service call. They sent…read moretwo technicians to check it out on 11/19/24. They pulled off the 4 panels surrounding my hot tub and felt around for leaks. They said they could not find the leak and reattached the panels and left. I went on You Tube and searched leaking hot tubs. You Tube pointed out specific areas within hot tubs inner workings that can be prone to leaks. You Tube showed how to remove the insulation to check for leaks at these key spots. The Goodall technicians didn't do any of this. They did not appear to be trained on leaking hot tub repairs. I received a bill for a service charge of $99 which I am willing to pay. However, Goodall Pools also included an additional charge of $160 for the technicians attempt to locate the leak. I have called on numerous occasions to speak with a manager about the extra charges but to no avail. Apparently Goodall Pools does not return customer calls to try and resolve customer complaints. That in itself speaks volumes on how reputable this company is so I highly recommend you find someone else to service your hot tub.

Great company, and more importantly, great people. Awesome multigenerational family owned business…read morethat doesn't just sell pools and spas, but you can tell they also really cares about their customers. Highly recommend!

Great customer service. Very helpful when I needed a part…read moreWill be my pool supply store from now on

We have had nothing but great experiences with Goodall pools for more than 20 years. This is a…read morevery reputable, honest, multi-generational family-owned business. I would 100% recommend them for any pool and spa. Jim G.