Great people and knowledgeable staff unlike other places I've used in the past. Keep up the great…read morework.

Great price for a custom Merlin Safety Cover and installation. The installation crew was speedy…read moreand helpful.

Promptly returned my call and Chris was very professional and explained everything well when he…read morecame onsite to look at the hot tub. He gave many recommendations of what to do next and the pricing was very fair. Would definitely recommend and use again when needed!

Owner scheduled me Three weeks out. Finally came at very end of May. Told me PUmp didn't work…read more Suggested really expensive pool pump. I found one for $200 cheaper. Then he says he doesn't service pumps he doesn't sell. I ordered chemicals from him. No response for 3 weeks. Bought my new pump. Paid someone else to install it. I ordered my own chemicals. A month later, he sends me a bill for $200. He never finished the job and completely ignored me for three weeks, then charged me the entire amount for pool opening. I fired him and I had given him several referrals before this year. Not professional!!!!! We are paying for his new truck n trailer! Very unhappy! Been with him 6 years! Also doesn't return texts in a timely fashion. Go elsewhere!

We are thrilled with our hot tub. Installation and service was flawless. Professional and helpful…read moreservice.

From the owner: Swimming Pools and Spasread more

Leslie's was amazing!! I had a broken pump and they were able to make it better than new. They have…read morewonderful customer service and were very helpful. I was back up and running within the week. I will definitely be using them for all my pool needs in the future!!

This store leaves much to be desired. I know there is a shortage of product but setting empty boxes…read moreon the shelves is deceptive, on top of the fact that their web site said it was in stock. Maybe the girl working was having a bad day but the older man she was helping, she had such a bad attitude toward.. I personally wont go back there. Mechanicsburg people are always soooo nice.

Friendship is super clean and newer feeling when you walk in. The locker rooms are smaller but very…read morenice and clean and the staff is very nice. They have a large pool area which is definitely the nicest of the YMCAs in the area. Their lifting/cardio area is on the smaller side, but all the equipment is very nice. It is pretty busy most the time (5:30am + 5:30pm crew), but depending on what you are working you should have a pleasant experience.

This is a nice center for exercising, getting the kids out or swimming…read more My husband and I took our son swimming for his 2nd birthday. We went with my sister who was a member. I don't know if you need to be with a member to go swimming but you did have to pay. An adult price was $10 and kids under 12 was $7. I thought that was a little steep for a 2 year old. I thought he would possibly be free because he would be with my husband. The facilities were nice. To get a locker you need to leave a drivers license. I thought that was a little much. Oh well. There were swim classes going on so ever so often, the small swimming area would be flooded by parents with their kids. The water sprayers were fun for the kids also. This place is fun especially during the cold months but I would hope for cheaper prices for small kids.

We bought a pool from crystal pools in e-town pa above ground 18 round…read morepaid cash went with crystal pools because they have a good reputation they installed our pool last September we didnt swim in the pool till end of may and have divits all over the bottom of the pool We didnt even make it a year so they came out on the 30th of may and said it was their fault now a manager came out and said about moles... never the less they installed a bad pool they need to replace the liner repack the sand and refill the pool with water ..I will update to let you know how this company deals with this or if we have to get a lawyer. Updates will be posted. Update 7/18/2011 Crystal pools above ground pool manager Nate sent a proposal out offering water, repacking the sand and at their decision the pool liner which we really dont like because the way the old liner stretched out on the bottom i dont see how they could reuse this and the water will be out until they repack the sand.I will update how they handle the liner to get that last star from us.Crystal Pools is a good company updates on the way.Everything handled good pool is redone.

Well, where to start...we originally stopped by and spoke with Andrew about buying a 9 person hot…read moretub. (Mechanicsburg location). We then shifted gears and decided to redo our old inground pool first, with the purchase of the $30k hot tub coming as our new oasis took shape after the pool, concrete and pergola work. Andrew came, had the discussions and took the measurements, spoke to what a great job they'd do, and said he'd have a quote to us in the next few weeks. Several months later, we have committed to a different installer (one who actually quoted our new inground pool) and will be looking for a different place to order our new hot tub from when we decide to drop $30 grand. There are for sure other option here in Carlisle. seemed like a nice enough guy but just disappears after the initial conversation (that happened when we asked deals on the hot tubs that might change after July 4th as well- never heard from him on that either before we decided to do the pool first). Not sure what the issue is, but scared us away. we are going somewhere else for both. There's $130,000 of work that Crystal pools missed out on. ‍

I have a hot tub that has a leak. I contacted Goodall Pools and Spas for a service call. They sent…read moretwo technicians to check it out on 11/19/24. They pulled off the 4 panels surrounding my hot tub and felt around for leaks. They said they could not find the leak and reattached the panels and left. I went on You Tube and searched leaking hot tubs. You Tube pointed out specific areas within hot tubs inner workings that can be prone to leaks. You Tube showed how to remove the insulation to check for leaks at these key spots. The Goodall technicians didn't do any of this. They did not appear to be trained on leaking hot tub repairs. I received a bill for a service charge of $99 which I am willing to pay. However, Goodall Pools also included an additional charge of $160 for the technicians attempt to locate the leak. I have called on numerous occasions to speak with a manager about the extra charges but to no avail. Apparently Goodall Pools does not return customer calls to try and resolve customer complaints. That in itself speaks volumes on how reputable this company is so I highly recommend you find someone else to service your hot tub.

Great company, and more importantly, great people. Awesome multigenerational family owned business…read morethat doesn't just sell pools and spas, but you can tell they also really cares about their customers. Highly recommend!

Great customer service. Very helpful when I needed a part…read moreWill be my pool supply store from now on

We have had nothing but great experiences with Goodall pools for more than 20 years. This is a…read morevery reputable, honest, multi-generational family-owned business. I would 100% recommend them for any pool and spa. Jim G.

If you've never installed a pool previously, you better find someone who has so that you can ask…read moreevery question in the book because they offered up absolutely no proactive information or planning for our project. I am trying to like these people as they install our inground pool, but they seem to want every step of the way to be a surprise and half finished. Communication would have gone a long, long way but they completely and utterly lacked in informing us of what to expect, when to expect it, and made clear attempts at excuses for things that could have been straightforward communication and I would have understood. The subcontractors they used were very nice and seemed to do a decent job. My impression is that Goodall failed at project planning to complete the job efficiently, and communication was at best reactive to our constant probes of questions to figure out what was going to go on at our home with this large project. It made it very difficult to plan our own parts of the project (ie landscaping, etc) and wasted a lot (a couple thousand dollars) of our money with wasted materials and I can't even tell you how much of our time has been wasted that could have been prevented if they provided a clear plan, design, and information. I will update this review when we're all said and done to hopefully a better rating with full details.

Great company, and more importantly, great people. Awesome multigenerational family owned business…read morethat doesn't just sell pools and spas, but you can tell they also really cares about their customers. Highly recommend!