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    Valley Postal

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Response time

    40 minutes

    Response rate

    100%

    Services - Valley Postal

    Shipping centers

    Mailbox centers

    Notarial copy certification

    Valley Postal Photos

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    Ask the Community - Valley Postal

    I received my passport and their was an error on my last name, can I pickup the form for corrections to be made on passport before I travel international?

    Hi Salome, We will happily print out that forum for you and mail it to the processing center. It sounds like you need to fill out Form DS-5504 for free updates on recently… 

    Don’t See Your Question? Ask Away!

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    The UPS Store

    The UPS Store

    4.1
    (64 reviews)

    I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

    Easy! Thank you Anthony. Your help was well received…read more Went in to have some paperwork notarized for my 95 year old mother in-law and you can imagine all the things that could go wrong. Her age, hearing, eyesight, mobility and language are just some of the things that are always taken into consideration when getting things like this done. Anthony took care of business with a respectable humor and grace for a young man. His kindness was not lost on us. The easiest notary appointment ever with grandma. Last word...perfect.

    Valley Postal - shipping_centers - Updated August 2026

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