amazing staff!! professional staff, affordable prices, friendly employees what more can you ask for!read more

I absolutely love Grease Monkey! The staff is always helpful, professional and courteous. They do…read morequick work and keep you updated on the progress of your car. You can be in and out very quickly and they even top off fluids like oil, wiper fluid. My info is already in the system so they have the history of my work orders. Great spot!!!!

Came in for a state inspection and oil change--service was fast and completed with professionalism…read more The last time I got a state inspection was at a different place and it took forever! My state inspection and oil change took about half the time. The two guys who worked on my car were friendly and helpful. I didn't feel like they were upselling me on things that I didn't need and felt appreciated that.

While others may have great experiences, my experience here at this company was horrible. I'm just…read moregoing to give a quick summary. I started out with great service, however, the sense of urgency was lacked with my experience. I am writing to formally report a deeply concerning experience I had at your business in Asheboro. On this afternoon. I was initially greeted with professionalism by staff members including a manager named Banks and another manager named Sean. Both individuals were courteous and informative and my early impression of the business was positive. However, the situation quickly deteriorated due to the conduct of an employee by the name of Olivia. While I was in line for for the services I experience an extended and unexplained delay of approximately 20 to 25 minutes, during which employees appeared disengaged and focused on casual conversations rather than assisting waiting customers. No communication or acknowledgment of the delay was provided. When I briefly left to explore other service options and later return, I was eventually directed to a service Bay where another technician whom name I cannot recall assisted me. This individual demonstrated professionalism, respect, and a strong work ethics throughout the whole process, even while working without adequate support. Unfortunately, Olivia's behavior escalated further during my services. She openly refused to assist with my vehicle, made dismissive and inappropriate comments within earshot and created a hostile and uncomfortable environment. At multiple points. She spoke negatively about me to her co-workers and demonstrate a lack of professionalism that is unacceptable in a customer service setting. I also perceive certain remarks as discriminatory in nature. After my service was completed, I attempted to address my concerns calmly. However, the situation escalated significantly when manager Banks became involved. Rather than de-escalating the issues he engaged in unprofessional and aggressive behavior, including the use of inappropriate language towards both myself and my niece who was on the phone during the interaction. His conduct included verbal insults and statement that could reasonably be interpreted as threatening. At this point, what began as a customer service concern became a highly distressing and computational situation. I ultimately left the premises feeling disrespected unsafe and extremely dissatisfied. I would like to you all the to know that the technician who service my vehicle as well as the other employee working at that time conducted themselves with professionalism and should be commended their behavior stood in shark contrast to that of Olivia and Banks. Due to this experience, I have reported the incident to my supervisors and sharing my concerns within my professional network as someone affiliated with a company that managed a large fleet of vehicles. I regret to inform you that this incident has significantly impacted my willingness to recommend or continue doing business with your organization. I respectfully request that this matter be reviewed thoroughly and that appropriate actions be taken to address the behavior of employees involved. I am available to provide any additional details if needed. I have also contacted corporate in detail the details in email. My niece will be sending the recording of it as well. Thank you for your time and attention to this matter.

Went to get two tires put on, great service, great workers, manager Corey took great care of us…read morewould highly recommend this place.

great service! I appreciate these guys! The new tires and breaks are going great. thank yall so…read moremuch!

Used to be great. Has gone downhill in recent years. Had had…read moretwo vehicles where they kept the custom valve caps. Had two vehicles with leaking tires (not seated or valve issue) after buying new. Had one vehicle after service that had 3 of the 5 lugs on 2 of the wheels completely loose and could have caused a serious accident or damage. Thankfully was found after hearing a grinding sound before any thing really bad happened. Additionally, they tried to upsell services and said things were bad when they weren't. Will not be back and will be advising others to avoid.

I love this place. I've been coming here for close to 40 years. It's like CHEERS; everybody knows…read moreyour name. I always get great service, fair prices, and honest answers. If they tell me that I need to have something done, it's because I need it. Not because they want to charge me. They gave my children's cars top notch service. I never had to worry about safety when they were driving. And personal service. My minor kids could take their cars by for work and Dale, Danny, and their crew knew that I'd come by and pay them later. When my mom and sister were driving through High Point and had car trouble, they called High Point Tire. They helped them get a rental car so that they could continue their trip to the beach, and had their car ready when they returned. Best people ever!

I initially brought my daughter's car in for an oil change before she headed out of town, and from…read morethe moment we arrived, the customer service was exceptional. Before I even walked inside, the staff noticed I had parked and immediately came over to ask if I needed any assistance. Everyone was friendly, attentive, and genuinely welcoming. While I was waiting, they even offered me a bottle of water, which was such a thoughtful touch and made me feel like a valued customer. David was phenomenal! He was knowledgeable, professional, and took the time to explain everything clearly, including the services and pricing. What I appreciated most was that there was absolutely no pressure to purchase additional services. They were honest, transparent, and treated both my daughter and me with kindness and respect from start to finish. The service was incredibly fast, the facility was clean and well organized, and the entire team worked together seamlessly. It's refreshing to find a business where customer service is still a top priority. I normally take my vehicles to the dealership, but after this experience, I can honestly say Strickland Brothers has earned my trust and my business. This will be my new go-to place to take my vehicles for oil changes and car inspections. A huge thank you to David and the entire team for making this such a positive experience. If you're looking for fast, honest, knowledgeable service with outstanding customer care, I highly recommend Strickland Brothers.

Had to try S&B since I read about how this business started. The owners are very benevolent within…read moreour community, so it was time for me to try their service. Very friendly greeting with a nice bottle of water. The little things matter. Timely, efficient, and reasonable. If you are a veteran, you receive a generous discount.

I had a nail in my tire and they were quickly able to fix it for completely free of charge.read more

Screw in tire and in a pinch. They were very helpful, friendly and communicative. Great experience.read more

Super helpful and fair folks. Drop in here a couple of times and they fixed my tires right away.read more

My car was getting registered and I needed to make sure it didn't need an inspection. They were…read morevery fast & while sitting in the lobby they kept communication flowing. Good prices , friendly faces.

This place gets a 10/10 for services rendered and SPEED! Went to get a regular inspection and was…read morein/out 20 minutes. Went mid-morning during the week, for reference. Super transparent pricing and excellent customer service--you can't beat that.

Great guys to work with. Service is fast. Communication is great! Looks like half of Kernersville…read moregets work done here! Went back to get tires rotated. They were able to get me in and out with not much of a wait! Fair pricing for new tires. Definitely recommended!