DONT GO HERE!! I put 5 stars so it would post my review. But I will tell you this. If Nick is the…read moreone you get. Ask for someone else. You will have to hear all about how he hates having to do this or do that to certain vehicles, we sat here for over 30 minutes and less than half of it he sat over there helping the other guy who was doing just fine and said so his self. And Jay ended up doing it as well because Nick couldn't stop complaining about how hard it would be wilth the plastic pannel.

what a scam. I came by with a 50% coupon and got the full synthetic. they only took 20 percent…read moreoff my total. when I asked, they said, alot of people have said that. then they couldn't get my air filter off and put straight water in my radiator. the water boiled off above the antifreeze and caused my car to overheat. my mechanic charged me 250 dollars to fix it. shady bunch of crooks. don't bring you vehicle here. let God and Karma deal with these swindlers. how do they get away with this mess?

Katie took care of everything from the last visit! I appreciate everything that was done to rectify…read morethe situation. Everyone has been great. Today I went in again and everything was fantastic! It was good to see that Addison will now be taking over as manager and she is handling everything extremely well!

I received excellent service this morning at Valvoline. I was way overdue for an oil change and…read moredecided to come here before work on a Thursday. They open at 7:30am so it worked perfectly with my schedule. There was one gentleman there that greeted me almost immediately even though I was there right before opening. I pulled right in and he started the oil change. It took less than 10 minutes and he was very polite. I declined the air filter because I don't have a lot of expendable income right now. He gave me no trouble. He scanned a coupon for me and it wasn't too expensive even though I know I was way overdue. You stay in your car for the oil changes now, due to covid, and I'm grateful for that. I will continue to get oil changes done here and at the other HP locations. It's always quick and painless, and now I can drive my car with confidence.

outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

Upon arrival, our truck was taken straight into the back for service. We got a oil change done,…read morewhich took about 45 minutes. Nice clean sitting area and Wi-Fi is available. Clean restroom. Excellent service. Both managers were knowledgeable and helpful. Price was reasonable and even offer a coupon online. Also as we were sitting there in the lobby one of the manager told an older lady some really good advice and told her upfront about not wanting to charge her on something that wasn't needed. I loved the honesty. Yes we recommend this location.

March 3rd request did quote for struts. They checked it quoted it. I'm 71 years old and left the…read morecar where there was a step in the handicapped yellow. I fell hit my head brews my hip. My knees cut my elbow and then locked in to ask for Band-Aid. I was told they don't have any I sat on the concrete. That turned over. Check to see if anything on my leg's back elbow. Anything was broken. Still no one came out of Firestone. I crawled by the handle of the back. Door of my car and went inside when she said we don't have band dates to have a service department. They got many, but she said we got 2 bathrooms. So anybody goes there? They don't care about customer service or quality. Thank you and no band aids

I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

I have been to Christian Brothers a few times, they are the only ones I let pre-inspect potential…read morecars that I want to buy. I had them do both of the used cars I bought and they lasted me forever with regular maintenance. In my experience everyone that works in this facility is honest, fair, they want to help people and they want them to be safe. This is the first and ONLY mechanic shop that I have been to as a woman where I wasn't treated like I was a dunce or less than. The employees here explain things in a way of informing you not persuading you or intimidating you with fear that if you don't complete the job something extraordinarily bad is going to happen. They give you realistic expectations on how much more you can drive until you need to really get it done which helps people that are on a budget. I think the prices are higher on average but the amount of service, attention, and thoroughness you get the price is very fair! I recommend this place to everyone I know especially women because I know how important it is to feel safe with mechanics and not like they are trying to get over on you! I've had my share of bad experiences but never with Christian Brothers! They truly exemplify the name!

I brought my car to Christian Brothers because they were a recommended shop by my warranty company…read more I was having issues with my rear suspension. They did a complete inspection of my vehicle and emailed me the report, including pictures of the things they found wrong. I had no idea that my brakes were close to being bad, as well. They submitted a claim to my warranty company, but it got denied. That's a story for the review I wrote on that company's page. Luckily, Christian Brothers uses Affirm to allow you to finance your balance due. They walked me through how to sign up for it, and once everything was set, got to work on my car. I am very glad that they provide shuttle service if you live in the area. I took my car in at 7AM, and the work was completed around 4:30PM. I didn't have to sit in their waiting area all that time. I picked up my car and was only gone for about 5 minutes when I received a call from them. There has been some missed communication, and the guys in the shop had not done the alignment I had paid for. They told me to bring my car by any time to get it done. I give them a lot of credit for that phone call. They could have easily pocketed my money without performing the service, but they were honest about it. I stopped by the next morning and they got me right in.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

I've been coming here for years, getting oil changes and state inspections. They are consistently…read morefriendly, quick, and fairly priced. I will admit that the claim to 10 minute oil changes seems dubious but you can pretty consistently get out in under 20 minutes unless they're busy. Inspections can be slow because they only use one of three lanes for that, so you can have a line of cars waiting for inspections with two empty bays. The customer lounge is minimal, but at least there's chairs and air conditioning, and really you're not here long anyways. I've never had issues with them trying to do shady upselling like some places (air filters/wipers/etc without even checking.) All around quick and professional service and a good choice.

Used to be great. Has gone downhill in recent years. Had had…read moretwo vehicles where they kept the custom valve caps. Had two vehicles with leaking tires (not seated or valve issue) after buying new. Had one vehicle after service that had 3 of the 5 lugs on 2 of the wheels completely loose and could have caused a serious accident or damage. Thankfully was found after hearing a grinding sound before any thing really bad happened. Additionally, they tried to upsell services and said things were bad when they weren't. Will not be back and will be advising others to avoid.

I love this place. I've been coming here for close to 40 years. It's like CHEERS; everybody knows…read moreyour name. I always get great service, fair prices, and honest answers. If they tell me that I need to have something done, it's because I need it. Not because they want to charge me. They gave my children's cars top notch service. I never had to worry about safety when they were driving. And personal service. My minor kids could take their cars by for work and Dale, Danny, and their crew knew that I'd come by and pay them later. When my mom and sister were driving through High Point and had car trouble, they called High Point Tire. They helped them get a rental car so that they could continue their trip to the beach, and had their car ready when they returned. Best people ever!

Found this location while heading to another business and needed an oil change before heading out…read moreof town. They were quick and the price was better than the dealership. While waiting I discovered they did a little bit of everything. I will definitely bring my vehicle back. Heads up they are popular so depending on the time of day and the service you need done, expect to wait just a little but know you will be satisfied when you leave.

I arrived for a car inspection and was told a 40 mon wait which I was ok with. Anothe. arrived…read moreshortly after me and was taken before me. I asked and the reasoning I was given was he is here for an oil change. Another car came and was also taken before me and I was given the same reasoning even though I arrived before both cars. I think there is other reasoning behind this honestly. Even if you issue may be quicker I was still here prior to both cars.