I have been using Valley Tree Care for nearly four years, and they have proven to be reliable, knowledgeable, and consistently high-quality. They care for my mature grapefruit and full-grown pine tree, with fungicide, and both receive yearly deep root vitamins. They always show up on time and give me a courtesy call before arriving. They've earned my trust, so now they come and provide my tree services, and I don't feel the need to be home when they come. To me, this says everything about their professionalism and integrity. I also now prepay for services without hesitation because they've earned that level of trust. What truly sets them apart is their proactive approach to tree health. They have me scheduled to be called early each Spring to set up services through October, and I pay monthly for what was done that month. Their monthly sunscreen applications for my mature grapefruit tree have quite literally saved its life, especially the summer of 2023, when temperatures reached 120 degrees, hot enough that I heard from others how they lost some of their trees and bushes that year. Mine remained healthy and continues to thrive under their care. I have to speak up and say that if there is a poor review on here, remember: there are always two sides to every story. There's something more to the story the poster is not saying because this company works and communicates with you exceptionally well. Their communication goes over and above any other company I've dealt with. I just wish the healthcare system treated ME as well as this company treats my trees. I did the math, and it is significantly cheaper to pay for a service to keep your trees alive than the cost of having a company come in and chop them down. That can be up to thousands of dollars for mature trees, plus you have a barren spot and no shade there afterwards. In this Phoenix climate, sun protection is prudent for both man and animals and may no longer be optional. Now it's becoming essential for plants and trees, and Valley Tree Care is clearly ahead of the curve in offering sun spray services. If you want dependable service and long-term value, they are an excellent choice. read more

I'm posting this for my mother who had Valley Tree Care come out and attempt to trim her Texas Ebony. The attached pics show the epic failure of their attempt. The workers who did the work were very pleasant but were definitely out of their comfort zone. My mother spoke with one of their arborists as was able to set a time to meet at her residence, which never happened. Instead she spoke with him on the phone. He told her he would speak with his supervisor to see what they could do to make it right. That's been over a week with no call backs. She called and left a message on the arborists phone and still no response. It's unfortunate how this played out and my mother is now left with an eyesore of a tree. UPDATE! After my review posted I received a response asking for my mom's address or name. They made a comment about making it right. This is far from the truth. Since the post my mom has attempted to get any type of response and/or accountability for their obvious hideous tree trimming. They have told her several times someone would call her and it just never happens. As early as today they told her they would have "scheduling" call her and of course she never received a call. The overall lack of professionalism is just astounding. I have posted several more photos of this disaster so all can see the expertise in their attention to detail. They also left a dead branch near the top of the tree, which you can see in the photos. My mom has called them several times to come and remove said branch and again no response. Good luck to those who decide to roll the dice with Valley Tree Care. And yes, as of this posting STILL zero resolution for destroying my mother's mature tree. read more

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Used them for tree removal and trimming. Expensive but great work, you get what you pay for. I will use them again in the future

Every single time I check my mail I get one of their flyers..... you're sending it to an apartment unit number! It's been ongoing for over a year. It's excessive and I have no control over what my apartment does or doesn't do with the trees. PLEASE STOP. read more

Valley Tree Care - Tree Services Near Me - Phoenix, Arizona

The green team did an amazing job on our orange and lemon tree- we will definitely have them back for future trimmings. They also cleaned up everything so nicely. read more

We had several tree stumps removed last year because someone else removed the trees and parts of the tree kept growing back up. Valley tree care told us that by grinding the stump and digging the roots out completely we would no longer have that issue. Well, we still have that issue and had them come back out today only to be told there was nothing they could do. It seems like the least they could do was dig out what was there. See pictures. read more

Valley Tree Care - Tree Services Near Me - Phoenix, Arizona

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It's a rainy day, our golden retriever and mini weenies had to be locked in. I told the owner where our key was so I wouldn't have to go outside with the dogs to point out trees. He looked confused standing outside, said he didn't know what trees. I cracked the door and our golden shot out. I apologized and pulled her in. He was panicked and ran away say he couldn't do the quote. That's fine, you are afraid of dogs. No worries. However, instead of placing my door key in a safe place, it was three at the house so I had to find it. Mind you, there are no dogs at the front of the house. He could have handed it to me at the front door. I see other reviews with high quotes, we didn't get that far. He was our third quote for this job, with 2 other tree company having no issues and able to hand the key back. Definitely careless. Update, after leaving the review I had a voicemail that my 5 dogs attacked him and bit him, causing him to see the doctor immediately. Yes, my 4, not 5 as one died last year, are registered with the county and fully vaccinated. They are bathed each month as well, requiring all vaccines. He forgets about video. We have cameras around our home. The dogs did not bite him. They barked at him. Screen shot of legs and feet. No blood, dirt, bites. Definitely stay away from this one. read more

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I have 3 palms in front of house. One (40') has signs of possible fungus near top. My current tree man said it should come out. Neighbors suggested getting a second opinion and gave me valley tree service. Robert came out and examined the tree. His diagnosis was my current tree man was spot on and tree should be removed. Robert refused any fee for his time. Valley Tree Ssrvice is a class act. read more

The blue crew removed a 30 year old ficus for me this morning. Rene and the crew did an absolutely fantastic job , they left the work area very clean there was no debris left behind. I would highly recommend this company. Evelyn M. Gilbert Az read more

My experience with Valley Tree Care has been excellent. I'd been increasingly concerned with the size of a mature ficus in my yard and didn't know who to call for help. After contacting Valley Tree, their arborist Sheldon came right out, understood my concerns and created a comprehensive plan that addressed the health of all my trees. In addition, the office staff has been readily available and very responsive to my questions and scheduling preferences. My trees are an important part of my property and I look forward to establishing a long term relationship with Valley Tree Care. read more

People were very nice and came to look at my mesquite within two days of my call. They were going to give me a quote but I never received one. I called them and they never responded again. read more

I took a day off work to meet their arborist and they didn't even have me on the schedule. Then they tried to reschedule for another day I'd have to miss work for, so I lost that time for nothing. I could've hired someone else. They also keep you on hold forever or play phone tag with call-backs you can't answer. They don't keep their word. I highly do not recommend Valley Tree Care. read more

Way overpriced. I got a $1,200 quote from them to trim my Chinese Elm. Found a landscaper to do it instead for literally 1/3rd the cost.

Ben and Colton were great! They were super knowledgeable and explained the process thoroughly which made it an easy decision to go with them for our free care! read more

These people came out and messed with the dial on our irrigation system killed five of our trees and then lied through their teeth, saying that I had changed the settings on there when the zone was down to zero hours. They had promised us that if any of our plants died because of their faulty irrigation system that they would replace them and I've got pictures of all of our dead trees. Very disappointing after investing several thousand dollars in this place. read more

Just had my chinese elm trimmed this morning by Max and his crew. My tree never looked so good! Great work! Showed up on time, did exactly what I wanted. Couldn't be happier!!!! read more

I needed to get a large tree cut down from my property, so I called for an estimate. Ben came out to look at my tree and was able to explain to me why the whole tree needed to be cut down instead of part of it (which other removers told me it was fine to leave half the tree). He explained how the tree grows and what would happen if I left it alone. He had insightful information and was able to work with me on a price. read more

Purple crew did a great job taking time to answer our questions prior to removing a tree and pruning another. Very neat. Vance did a thorough job with the stump grinding and did a job making the stump disappear. read more

I feel ripped off. Now, don't get me wrong -- the team at Valley Tree Care is knowledgeable, kind, and easy to work with. But kindness does not justify predatory pricing. They quoted and tried to charge me $700 to fertilize my trees -- a job that ended up taking 12 minutes (verified on my Ring cameras). At that price, it's reasonable to expect specialized equipment, a detailed soil analysis, or a proprietary treatment process. Instead, what I received was two off-the-shelf ingredients (a pH reducer and mycorrhizae) mixed in a bucket of water, then dumped on my trees. I strongly recommend looking elsewhere unless you don't care about your money - don't fall for their charm! read more

If I could rate lower I would. Start with the positive Todd W is a good guy but that is where it ends. I hired them to help with 2 very large Ficus Trees they were treating the trees and ground for me. I was given a time frame of 1-4 pm. So I head home about 12 I get a VM at 12:05 from Anthony say he will be there in 5 ish minutes. My issue my trees are in my backyard and I called the number back Irias answered and I told her I was about 35 min away and I said tell your guy to start but to wait and I had a few questions. I get home about 12:45 Anthony had left so this $800 dollar job was completed in and quoting Todd 10 min. $800 for 10 min of work that I can't even see if it was a done. So they send me the 2 pictures saying this shows the work was done. I call Todd and yes at this point I'm a bit hot over this. Todd offers free treatment in the fall seriously why would I ever let this company back on my property and Todd ended the call which I understand because we were getting nowhere. read more

Valley Tree Care - Wet ground but the treatment was to be done underground and it looks like it does when my drip system waters. - Tree Services Near Me - Phoenix, Arizona

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I am so happy I called Valley Tree Care! I had a large tree that had died and I was nervous because some of the dead limbs were tangled in the neighbor's cable wires. But the team was awesome and had no trouble at all getting the tree down with no problem at all. And it look less than 30 minutes...tree cut down, used the chipper and completely cleaned the area. Great job!! read more

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I hired Valley Tree Care for some services and one of them included the removal of shrubs that I had. During the discussion I was told "the team would remove roots to prevent them from growing back" as "these kinds of shrubs will come back if you don't remove all the roots". I thought great! Unfortunately, the team came by and did remove the shrubs however they didn't remove any of the underlining roots. When I asked the guys on site about it I was told "we aren't really equipped to do this" which is interesting, because they were so quick to sell me on that! I called Valley Tree Care who told me "just spray the roots" which will likely take care of it. Ironic as I paid them to remove the roots and make sure it wouldn't be an issue moving forward. Fast forward a few weeks and now I am having roots and sprouts pop back through where they removed the shrubs. read more

Happy with the service. Tree looks great, shaped and thinned out. Done within an hour. read more

Valley Tree Care - Orange tree before trim. - Tree Services Near Me - Phoenix, Arizona

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Wow! Valley Tree feeders reached out to me to make things right! After my Yelp review reflecting on my Nov 22 experience, they called and offered to have Ben the field manager came by within the next couple of days. Ben was on time and for 40 mins he gave me a comprehensive review, opinion and a offered proposals. The customer service given by Skye, Dee over the phone and Ben in person was professional and courteous. We now will decide if we will go with one of their action plans. I understand that issues come up in any business but it is how they are handled that sets them apart. Thank you Valley Tree Feeders for caring enough to take the time to respond to my issue! read more

I met with Josiah today. He was early for the appointment, very thorough discussion and explanation about everything my trees need. He has a very nice disposition. I will definitely consider them for my tree care. read more

Ben was very helpful, prompt and professional. Took care of my trees and their issues. read more

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We needed to have our palm trees trimmed a month early this year due to the early warm weather. They came right out and provided a free estimate, and we agreed to have the work done in May. They were here on time and did a great job, including all the clean up work! I will absolutely use them again in the future! Great job Yellow team! read more

I just had them trim a Palo Verde tree that was getting seriously overgrown, and Collin from the purple team was very attentive to exactly what I wanted done as far as height and thinning out for wind resistance. Did a great job shaping the tree and ensuring nothing at the ends were going to cause a heavy branch. Great work! read more

We hired Valley Tree Care to trim multiple overgrown, top heavy large trees. They carefully and efficiently trimmed dead limbs, ensured wind could flow easily through the branches, and made them very attractive. Frankly, our home couldn't be seen from the street for a while! They were efficient, branches brought to the chipper and disposed of quickly, cleaned up stray small branches and leaves, and blew out the areas where they worked. Good tree trimming isn't inexpensive, but for this quality, they were worth every cent. We strongly recommend Valley Tree Care for professional tree care. read more

Jeffrey was great and knowledgeable and was helpful in setting up care much appreciated!

Everyone from the office personnel to the plantets, service guys and arborist. I especially want to commend arborist Robert for his taking time to explain all the details of how to help my newly planted citrus tree grow properly. I'm very happy with Valley Tree Care. read more

Robert is a stand up guy. The trimmers were on time, professional and friendly. There was an issue with my pool being in the way and they were not able to complete the job as originally planned. They communicated this to me and did the best they could. As a result they refunded a considerable amount back to me. Mistakes happen. We worked it out and both walked away happy. Thank you Robert read more

I called Valley Tree Care as they advertise they give 100% free estimates and inspections for irrigation repairs. I explained my needs and that it is a small job and the three things I needed done adding more lines to my drip system and flow restricters placed on a few of my drips that were as water was pooling around some plants and it was causing mosquito's. This is happening when the system is off. I also have a leaky spigot. I was told no problem and I was scheduled the job for Friday June 26 at 3:00. I received a call on the 25th reminding me of my appoint and that someone would call and let me know they were on their way. On Friday, I received a call around 12:45 letting me know I had to be home in a three hour window. News to me because I was told 3:00. I receive a call from a gentleman, a short time later, that said he was with Valley Tree Care. He stated he thinks they made a scheduling error. He is an aborist and he sees I need a quote for an irrigation issue. I said yes, He said he would call dispatch and get back to me. He called back and said they were sending him out to look at my irrigation but if I wanted to pay a fee of I think around $75, I could get the expert for irrigation and he would spend 2 to 3 hours figuring out my system needs otherwise he was free. They would apply the fee to repairs should I go with them. I said, no! I have have been lied to as I was told it was a free quote and I don't want them sending out someone that knows nothing about drip systems. I said cancel the call. My yard is small. There is no way a guy would need 2 to 3 hours to assess my drip sytem. I then received a call later from a lady at Valley Tree Center who was calling to remind me of my appointment on Monday. I couldn't believe it! I explained that no appoint was schedule for Monday, about the call from the arborist and them not living up to their promise of a free quote. She asked if she could put me on hold to see if there is something they could do for me. I let her know I would not being doing any business with them and that I would be Yelping them. So please be aware this is not an honest company and do not take your irrigation needs to them. Who knows what a mess this would have turned into. read more

Jarrod came by and blew my mind with his tree knowledge. Being in sales myself, I appreciate someone that's honest and doesnt sell services or products that are not needed. His diagnosis and ability to explain things simply was amazing. Highly recommend to anyone that has a tree! read more

Valley Tree Care - Australian Bottleneck - Tree Services Near Me - Phoenix, Arizona

We had the pleasure of meeting Ben, who was super knowledgeable about giving us a detailed treatment plan for the dying ficus tree we have. He took satisfactory time to answer all questions and I was left with confidence and I am hopeful the tree will be healthy again. He gave us an excellent deal, and we were happy with the price point. read more

Valley Tree Care - Tree Services Near Me - Phoenix, Arizona

These guys are great. Ben at Valley Tree Care is a real pro and has invested considerable effort in making sure that a Palo Verde tree that his guys planted is thriving, and it is absolutely thriving. I've truly appreciated the focused attention that I have received. Ben and his team are responsive and interested in producing the best result possible. And they have the skill. I highly recommend this group, you cannot go wrong! read more

Their billing department is impossible to work with. I had a charge for a service that I never received and I couldn't get it removed for ~10 months. They also provided a quote for services, which I agreed to, and then ignored it for 4 months until I asked when they were completing the services. I really liked the arborists I worked with. Their back office was a nightmare. read more

Ben and Josiah from Valley Tree Care are taking good care of my struggling mesquite tree. They're hopeful they can save it with the right treatment and pruning. They are responsive and knowledgeable and I feel my tree is in good hands. read more

Valley Tree Care - My struggling mesquite tree - Tree Services Near Me - Phoenix, Arizona

Valley Tree Care provided a great service by trimming our Palo Verde tree today. It was impressive to watch them climb up the tree and tackle taking down the dead branches. We've been avoiding doing this due to the cost but it was definitely worth it! read more

Valley Tree Care - Tree Services Near Me - Phoenix, Arizona

My lemon tree and pygmy palm tree are in trouble! Ben from Valley Tree Care came out today and together we put together a plan of action to save my trees- both are starting to fail and with the help of Ben and his team I look forward to great results! Ben also took the time to explain the right time of year and the right way to prune citrus trees- and since I have an orange and lemon tree this info was super helpful! read more