I am writing to express my disappointment regarding a recent experience at your establishment. I have been a loyal client for over two years and have always appreciated the services provided. However, a recent incident has left me feeling unheard and unfairly treated. On a Sunday, I experienced the loss of my father, which understandably left me unable to attend my scheduled appointment on Monday. I promptly called to cancel and rescheduled for Tuesday. Unfortunately, I had to reschedule again to Wednesday, as I was assisting my mother with the necessary arrangements during this difficult time. Upon arriving for my appointment on Wednesday, I was informed of a $50 cancellation fee. I want to highlight that I was not informed of this fee during any of the phone conversations while rescheduling. To add to my concern, a friend of mine, who also frequents your establishment, mentioned that she has never been required to pay such fees--even in similar circumstances. It is disheartening to feel that this inconsistency may be tied to our racial differences, as I am African American, and she is not. This experience has made me question the fairness and transparency of your policies. I plan to file a formal complaint with the Better Business Bureau to bring attention to this matter, as I feel it is important to address potential discrimination and ensure consistent treatment for all customers. I hope you will take this feedback seriously and investigate this matter to prevent similar situations in the future read more

This 5 star review is well deserved! Beauty Smile Orthodontics is a beautiful office with very hi tech equipment. The staff is very helpful and friendly! I was given a tour of the office which is very clean and well kept. They don't take those gross impressions that make you gag and throw up. They have this new machine that scans your teeth instead. Then they print up an exact replica of your teeth in their lab! AMAZING!! The doctor is very good at explaining your options and making sure that you understand each treatment plan. You can see by the "before and after" photos, that Dr. George is an expert in his field! I was surprised that their fees are very reasonable, since the office is so nice and they offer so many nice perks! Free coffee, tea and hot chocolate, cookies and cold beverages too! Free WiFi and Netflix... they even let me watch Friends, my favorite show! After several consultations at other offices that just do not compare, I am completely SOLD! I am so excited to finally be able to straighten my teeth! I highly recommend Beauty Smile Orthodontics for anybody looking to get braces! read more

I was speechless the second I walked through the front door by the very welcoming fragrance of fall - all the stress from my crazy day seemed to have melted away! As I approached the front desk I was welcomed by a very friendly staff member who checked us in and offered us coffee/refreshments/cookies - Awesome!!! What other office does that?? We were then taken for a tour of their office and again I was speechless by the decor, cleanliness, up-to-date technology that was being used and staff that greeted us as we walked by. We were then taken into a room where everything was explained to us and then met Dr. George who was FANTASTIC! Dr. George was very detailed and professional and personable all at the same time. We then met with Debbie, the office manager, who was also awesome! She explained all the paperwork/insurance things.. at the end I did not want to leave! I would 100% recomend Beauty Smile to anyone needing braces. Thanks Beauty Smile for the great service and attention that you provided to us!! read more

I went to this office for a free brace consultation. Everyone was very friendly and helpful. I really like that they give everyone a tour of the office so you can see everything that they have available for the customer, this really makes the customer feel welcomed. It's very nice that they offer private areas for patients who much rather have privacy when receiving their consultation. They also seem to have the latest technology including a 3d printer to do models of teeth instead of the old fashioned plaster mold that is used to do in our mouths. They also have a large sterilization area to ensure that both the clients as well as the doctors are safe and clean. Dr. George was very friendly and informative. He answered all of the questions I had and really took his time examining my teeth and explaining what had to be done to each tooth. He really cares about his client's smile and making it look as perfect as possible. read more

I was extremely satisfied with the services I received and the staff, especially Joanna and Debbie. I received exceptional care as I went through each stage of my treatments. Dr. George and staff were very thorough and took the time to explain my treatment plan and answered all of my questions and concerns during my visits. They were also very flexible with my busy work schedule and always willing to accommodate my needs. The office environment was very welcoming and extremely professional, organized, clean, and they were very generous to provide cookies and a variety of beverages for their patients. I would highly recommend Beauty Smile Orthodontics as my first choice for Orthodontic care! My braces are off and I have a beautify smile to show off my superb results from Dr. George's dedicated work! Thank you very much as I am extremely pleased with my experience and results. Karen M. read more

After visiting a couple of orthodontics to see which is the best fit for me, I decided on Beauty Smile Orthodontics! You sign in electronically for your appointment and the waiting area is amazing with refreshments and TV. Dr. Alamir is great and has an awesome crew. He is very professional and knowledgeable and goes over the treatment plan in detail. Staff is amazing in going over the financial plan with insurance and self pay options. So happy with the results- my teeth look amazing so far! I always feel comfortable during my visits and the staff is always so friendly! An extra plus is that they are always on time- I never waited long for my appointments! I drive an hour back and forth to see Dr. Alamir. Highly recommend this office! I would never go anywhere else for treatment, and I will be recommending this office to anyone who asks where they should take their family! read more

When we first arrived here we were surprised to see such a nicer establishment here than our last orthodontist who was charging us large amount of money for something that wasn't working for my family. Here at Beauty Smile Orthodontics they gave us a tour of the establishment and explained to us our options and showed us which plan worked better for my son. Also while waiting they provided some of the best entertainment we've ever seen including free beverages and one of the awesome at tv shows in my opinion and provided free wifi which was a big yes from my family. My seven year old son said that he liked it here and didn't feel scared at all and that he wanted to keep coming back. Honestly if you want the best for your children look no further than Beauty Smile Orthodontics. read more

From the moment I walked in , I was greeted by Debbie up front, who was very professional , kind , and welcoming. From there , I sat for a moment in the very nice waiting area - with complimentary coffee and drinks - and then was called and given a very thorough tour around the whole office . No one ever does that - at least no where I've been to! When I met the orthodontist Dr George Alamir - I just felt so comfortable and welcomed . He really listened to my concerns , was incredibly knowledgeable , and took the extra time to explain In great detail . I couldn't have been happier with how I was treated . Debbie then came in to discuss my insurance plan and options - again , in great detail and with total care . I would highly recommend going here to anyone ! read more

I am so happy with the treatment that my children have received at Beauty Smile Orthodontics! Dr. George is great with my kids and has done an excellent job giving them the beautiful smile that we were looking for! I can't thank him enough for his expertise, and for finally correcting my sons speech problem by expanding his palate! Ten years of speech therapy didn't correct it. The office is very clean & the technology they use is very impressive! They serve coffee & cookies too! The staff is very friendly & efficient! I was pleasantly surprised that we hardly ever had to wait to be brought back for treatments! What doctors office actually has short wait times? I highly recommend this office for all of your orthodontic needs! read more

I can't ask for better service for our kids orthodontic needs. Debbie does a phenomenal job with insurance, billing, setting up various appointments for our 3 kids in braces, and just general questions. The kids actually like going and seeing their teeth transform exactly the way it was explained to them. One time I had to uber the kids (ages 17, 17, 13) as I was late leaving work and Debbie took care of them until I arrived. There is sometimes a wait but that is due to every patient receiving all the care they need during the visit. I know my kids appointments have sometimes taken longer than expected, so being patient for another patient to receive good service is okay with us. read more

Beginning with the first call into the office, they were incredibly friendly. Scheduling my appointment was very easy and they were accommodating. Once I arrived to my appointment, I was able to check in electronically, which was very cool. They also had complementary refreshments and entertainment on the tv. The ambience was very pleasant. After I was called, they provided a tour of the office, which I LOVED because it really helped make me feel secure and informed. Shortly after I met with the Orthodontist, whom was very professional and informative. Great first impression and I am excited to move forward with them. I would highly recommend this office. read more

We have been going to Beauty Smile for a little over 2 years and there is nothing that I would change about Beauty Smile. The staff is WONDERFUL, the Dr is AWESOME and very detailed, the cost is very AFFORDABLE and most importantly my daughter's teeth are going to look AMAZING! Lobby is very welcoming, complimentary drinks, coffee and cookies. TV in the lobby which sometimes has my favorite show on: FRIENDS. I'll be honest when I say that there are times that I don't want to leave after our appointment - that's how much we feel welcomed there. Keep up the great work Dr. George Alamir and staff!!! read more

Brought my daughter here on a referral. I am glad I decided to come to Beauty Smile. The staff is very friendly, professional, and will answer any questions you may have. The office is very clean with all of the latest technology. They worked with my financially and helped me make my decision to get my daughters' braces here. Complementary beverages and a toothbrushing station are also nice. I would definitely recommend Beauty Smile Orthodontics to anybody looking for ortho work. Look forward to seeing my daughter begin her treatment, in a couple weeks. Keep up the great work! read more

I wish every healthcare experience could be as amazing and painless it is to come here! I almost want braces too! I brought my daughter here, because they came highly recommended and Dr. George and his staff has a well oiled machine! The waiting room is more inviting than my living room, you get a tour, everything broken down for you so you have nothing unexpected and Netflix throughout! I could keep gushing - but if you want a high quality, cost efficient experience for your orthodontic needs - this is the place!!! read more

I love this office. On our first visit we received a tour and consultation. The staff has always been very friendly and helpful. The check in process is quick and simple. The office is conveniently located near 55. My daughter enjoys watching tv during her visit it takes her mind off of the exam. The cookies and beverages help too. Dr. George is very knowledgeable and has great chair side manners. I would recommend Beauty Smile to anyone considering braces. read more

Greatest orthodontist!! The people of beauty smile are fantastic. Starting with the front desk the ladies working there make you feel at home as soon as you walk in the front door with a smile and conversation. Then the technical assistants are great. They know their trade and and perform unparalleled. Lastly is the doctor. This man is fantastic always very personable with each patient. This is most definitely where you wanna go for your orthodontic needs. read more

I could not believe my eyes when I walked in for the 1st time and saw how beautiful this office was, and the staff how amazing as well. They took the time to show my son and I, the break down of it all, process, cost and etc. and this was our final stop!! no more looking around, if my son was comfortable, then so am I, this place was the one.. Please keep up the great "TEAM" work you have there and it will go a long way... Thank you R. Perez read more

I came to this office for a free braces consultation a week ago. The doctor was very thorough with his exam, he said that I needed to wear rubber bands with full metal braces to correct my overbite. The staff there are very friendly, too. They showed us around the place and entertained us while we waited for the doctor. I will start my braces treatment next week and am enjoying the last week without braces! read more

I called and scheduled my consultation at Beauty Smile Orthodontics no problem. When I met Dr. George he was very helpful and explained the whole process to me very well. The office is easy for me to get to coming in from Joliet. I would recommend this office to anyone that wants to schedule right away and have the process of braces explained to you and feel good with your decision to come to this office. read more