Three years ago I bought backyard furniture from Fortunoffs and was impressed by the experience…read more Recently the finish started chipping. They gave me full credit 100% plus sales tax. I now have new furniture with free delivery and pick up. Another good experience!

The service at this store was outstanding. Cristhian was helpful, knowledgable, and a pleasure to…read morework with. I was replacing cushions and an umbrella from a 5 year old Fortunoff teak dining set (still in great shape) and the process could not have been easier. The items were delivered on time by a polite and professional crew who set everything up and even helped me find a missing pin for my umbrella base. A pleasure doing business there. I will be back.

Large flooring and tile store Solid selection…read moreReasonable prices Good option if they have what you want Service was non existent Walked around the store 3 times and not one person asked if they could help me

When it comes to renovating bathrooms and kitchens, the process can be overwhelming. We visited…read morethis place twice, already walking around still not able to decide as they offer such an array of floor and wall tiles, along with bathroom mirrors and practical sinks. If you require a countertop, that is also available. It was too much for us. Recognizing our need for assistance, we opted to utilize the services of their decor specialist, at no additional cost. The specialist's expertise proved invaluable in translating our envisioned bathrooms and kitchen renovations into a tangible reality. We have gone to the surrounding tile stores and concluded that their prices are quite reasonable.

We purchased three mattresses from this store and the entire team was professional, knowledgeable,…read moreand extremely helpful! The staff worked together to ensure that we were educated consumers and also gave us the best possible deal. would highly recommend this mattress firm location!

SCAM ALERT! I have purchased five mattresses from this store in the last three years. The last two…read morecame with an adjustable base. the mattress I ordered this week did also. when it arrived it was a far inferior quality than the last two bases I have received. In addition, it was 4 inches closer to the floor. I reached out to my sales person within two hours of the delivery and was told that mattress firm is now using this more "basic model" rather than the one I had received previously. I told the sales person I was not happy with the quality, and that due to the height of it, it does not fit my bedframe. The sales person's recommendation was to purchase a more expensive base. When I told him this was not an option, I asked about returns as I had been told There is a 90 day return policy on the mattresses. HERES THE SCAM. YOU CAN RETURN A MATTRESS, BUT NOT THE BASE (hundreds of dollars). It is poor quality, extremely low to the floor, and I don't understand how they will take mattresses back that has been slept on. They will not take the base.

Not very good. Set up and delivery was incompetent and rude. They put my bed together wrong,…read moresupplied the wrong parts, and tried to get my 25 year old son to sign off on a couch THEIR delivery people cut with a box cutter. They tried to rush him in checking over three rooms of furniture. I told them that WASN'T happening! Their furniture off gas is toxic. I just bought $15k of furniture for my new home. Their repair man did nothing about it and lied to me about replacement. My bedroom set has drawers that won't close properly and sit flush. Only ONE item is being replaced today when it should be three! Also, the headboard is wobbly and I'm being told it's because I have an adjustable bed. Of course the salesmen told me nothing about that. Next time, I'm going back to Ashley, and I will get this rectified even if legally. I bought a service plan only to be denied replacement for something that's their fault as well as the manufacture's. This was bought online and at their Freehold, NJ store. I'm still waiting on a refund I was promised for one table.

Purchased platinum protection plan. They refused to honor the plan. Asked for manger to cal me 2…read moretimes and didn't reply. After manger review they replaced my couch

Service was excellent, with Mike (manager) taking care of us. Working on building a deck, and…read moreneeded material for the frame and to look at options for the decking material. He took the time to work up the order for the framing, and spent time reviewing the various options pro/cons of each line. Way better service than I have received from the other non-big box stores, and big box stores chains. Going forward will be my choice for any building products.

Awful wood, worse service -- avoid this place…read more I came here instead of Home Depot thinking the wood would be better. It was worse -- overpriced, full of knots, moldy, bug-infested, and soaked from being left out in the rain. Not even treated wood! The employee shoved it into my car without waiting, ripped my armrest, scratched my seats, and left splinters everywhere. No apology -- not from him or the three other staff who saw it. The manager passed me off to another manager who lied about the incident, refused to show me the video, and said corporate would call me. They never did. Terrible product, no accountability, and horrible customer service. Don't waste your time or money here.

Mr Joe Burke was very helpful, he spent a lot of time explaining things to make sure we were…read morecompletely satisfied we can call anytime to ask any questions. We highly recommend him. He's 10 stars from us. If anyone of my friends need a mattress Joe Burke is the man to see. Thank you joe

We went in for a certain brand name mattress but Joe the sales person showed us another option and…read morewe are so happy with our decision! We purchased the mattress and the platform that our head and feet can go up and that's another option Joe showed us and we weren't even thinking of buying one ! Thank you again Joe for being patient and though!

With an urgent need for a mattress, I pulled into Source Mattress wondering where the Mattress Firm…read moresign was. I took a chance and was greeted by the owner, Phil, who could not have been nicer or more helpful. About 20 minutes after arriving I left with a new Mattress and box spring for less than I assumed I'd spend. Can't beat it! I love when things are easy and salespeople aren't sales-y. Thank you, Phil!

This is the worst mattress I ever bought. Only 1 year old and it has sagged so much. It is a queen…read moreand it has sagged so much that my husband and myself are hitting each other during the night because we are stuck in the middle of the bed, you have to climb up hill to be near the side, but you can't stay here because you just roll back down. My back is killing me on a daily basis.

They have a lot of lights on display. We found exactly what we were looking for and we received it…read moreby shipping in a week, twice! The salespeople were extremely helpful and I was very happy with the store.

Holy shit it's bright in there. But way cool lighting stuff. They have some really unique lighting…read more Like way cool stuff. But pricey. It costs to be different and have cool lighting. Like a lot. But it's worth it. Holy shit it's bright and awesome. If you need lamps and lighting fixtures, that is.