5 starts. Jessica, my RDH was amazing and professional. She is the best and I would recommend…read moreanyone or their loved ones to ask for her. She's absolutely good at what she does. Cleaning your teeth should be trusted with the best and she is the best here.

I had a very disappointing experience at Moreno Valley Modern Dentistry…read more I went in for what was supposed to be a routine teeth cleaning. After spending nearly two hours in the office, the only thing that was completed was X-rays. Instead of getting my cleaning, I was told I needed approximately $4,000 worth of crowns and root canals. I have dental insurance, and after checking with my insurance company, I was told my estimated out-of-pocket cost should have been around $1000, not $4,000. Because of this huge difference, I called the office and simply asked for documentation explaining the treatment plan and costs so I could review it with my insurance company. Unfortunately, the customer service was just as frustrating as the appointment. The representative initially didn't understand what I was requesting. Once she did, she said I would have to come into the office to pick up the paperwork because she could only print it. I asked if she could print it, scan it, and email it to me, but she repeatedly insisted that "the system wouldn't let her," even though printing and scanning are two separate processes. There didn't seem to be any effort to help or offer an alternative. At that point, I had lost confidence in the office and asked to cancel my cleaning appointment. Instead of helping me, I was placed on hold and no one ever came back. I hung up, called again, and someone answered immediately and canceled my appointment without any issue. Overall, I left feeling like the focus was on selling expensive dental work rather than providing the preventive care I originally scheduled. The lack of transparency with the pricing and the poor customer service made me decide to take my business elsewhere.

The best dental office in Moreno Valley. Plus the office staff is welcoming, professional and very…read morehelpful.

Wonderful experience for my father. Victoria at the front desk was very patient, professional, and…read moremade him feel very comfortable. Thank you for the great care!

Had a tooth extraction today Dr. Fawaz was incredible! Tooth and I were out less than 1hr…read more PAINLESS! Thank you Rebecca at front desk for speedy and Great Service!

CHEAP & GREEDY! One star for the friendly staff 2:30 left at 3:54 didn't go over my issues with…read moregrinding just want me to buy mouth guard Cheap cheap scam dentist! I knew soon as I left I wasn't coming back here! He is cheap and charged my insurance like he did a cleaning and he ONLY polished!! He should have put he polished instead! I had multiple opinions so I know for a fact he's no good!! I called the insurance and they're in the process of fixing the billing issue! I was in there 4 hours for X-rays and a cheap ass polish! He said was working on another women then bounce back n forth with me! He's slow smaller staffed and a crook! Cheap and not fair! He don't care about teeth ONLY MONEY! Won't be back or recommend him! He uses old equipment doesn't even have the new X-ray machine uses those cheap uncomfortable X-ray film in your mouth!

Very happy and pleased with Dr Arakelyan. After different dentist (including loma linda) said that…read moremy daughters molar had to be extracted and get an implant, Dr Arakelyan said different and was able to save her molar! I'm very grateful and pleased with his honesty. I can't thank him enough!

They've always been very friendly and professional and got things done for me as soon as possible,…read moreconcerning even partials or not the easiest thing to do, but they did it for me in it. I had a great experience.

I like Dr. Nora and hygienist Christy! Andrea who works…read morethere in reception is also highly professional and makes patients feel comfortable from the very beginning. Highly professional office, clean rooms, very comfortable chairs and TV is always available! I am with this office more than 20 years. I highly recommend Canyon Crest Dental to new patients.

From the time I walked in for my appointment till I left professionalism was on point thank you…read moreangel my dental hygienist and thank you, Myra for the great checkout service that you provided to me

I was tired of the big chain dental places. Here with Dr. Alaniz I found the quality care I was…read morelooking for. She didn't keep me in the chair waiting forever. Thank you!!

My experience here at this dental clinic was very positive! I haven't been to a dentist in a number…read moreof years so I was pretty nervous to go this time around. I had two wisdom teeth that were causing me a lot of pain and the staff was able to quickly take my x-rays and refer me to an oral surgeon. I'm pretty sure I was in there for less than an hour. I appreciated how caring and sympathetic the staff was towards my pain. If I would have known they were this nice I would have gone sooner!

this dentist allowed his assistant who is not licensed to clean my teeth, pretending she is a…read morehygienist. She ended up bruising my gums, and she was digging so deep mind you I am a dental assistant, and I know she broke the law. Do not recommend coming here at all the dentist thought I won't Notice that he and left the room and had her do the deep cleaning then I go to my other dentist and we take x-rays and the deep cleaning was not even effective. There's still calculus in my gums.

I've been seeing this dentist since i was a kid after my mom brought me on an emergency visit…read more(tooth knocked out playing bball). He makes sure your visit is as painless as possible. If you go during the evening hours the wait might be quite long, but I think its worth it.. especially after having a few HORRIBLE experiences at Gentle Dental (gentle my ass...) They also play some pretty good movies while you wait or while you're getting your teeth cleaned. Ive watched Slumdog Millionaire and Meet The Fockers there.

25 years of fear of the dentists taken away in 5 visits. 3 different Dentist saw me. First one…read moregave me assurance and no pressure to do more than necessary. 1st: Examined X-rays. Calmly told what was needed. Cleared up any uncertainties on current state of my teeth. Was able to take the time to explain my last dental visit (25) years ago and how my teeth health declined over the years - to the current condition it was in. I was not badgered, judged, ridiculed, or dismissed for my bad dental habits. I admit I eat sweets and don't rinse or brush in between meals, just in the morning and before sleep time. Explained what each visit would entail. Gave options on how to proceed. Ended with "No pressure. We will try our best to make it as easy as possible and hopefully you'll consider us". 2nd: It was communicated to the next doctor that I have a deathly fear of needles. I don't care what the rest of the world thinks. When seeing or even thinking of a needle, I imagine an unsteady hand stabbing it in the wrong place only to pull it out with blood gushing all over the place. Fortunately, this was understood by the doctor and I was able to get my deep cleaning without needles. The process was steady and not rushed. I was asked every step of the way if I wanted to proceed and how I was feeling. In the end I was sat down for a summary. I had time to ask as many questions as I needed. It was asked of me to check on my gum health for swelling or bleeding. They will follow up on next visit. 3rd: Gum health improved noticibly. Finished up last session with some light cleaning, no deep cleaning this time. Encourage me to keep using WaterPik floss machine and rinse my mouth with water in-between meals. Mentally helped me prepare for the next visit which would involve the infamous "needle"!! Oh boy. I dreaded this for the last 25 years. However, it had to be done since I needed 7 fillings, 1 new cap, 1 old cap replaced and possibly a root canal. I was also suffering nerve pain in my upper left side. Because a tooth was left thin and exposing too much gum. 4th: Right side fillings and preparation for a new cap. The Dentist this time asked politely if I would put my trust in them. I was asked to close my eyes and count slowly backward from 100. First they put on the numbing cream, no problem. My mouth was gently massaged as a small stream of cool water/air hit the spot of the injection. I believe this was to distract from the actual injection. Either way, I was extremely aware of all this as it was happening. By the time 95 was up I was asked "how did it go?". Honestly, it was still very scary for me. As for the pain, there was no pain! Unbelievable. 5th: Finished up filling on left side. I had a huge gap on the tooth that was giving me nerve pains. It was methodically filled in and cured layer by layer. That makes me feel like care was put into it. All other filling were also done on that side. Not sure how many fillings I had on which side. At this point I was just thrilled I got great treatment. Since I mentally prepared myself and already had a needle from the last treatment, it was such a relief to know I can now safely visit dentist again. I told the doctor, "It just feels like somebody poking you.". I thought there would be a really sharp pinch. The reality was it felt like a friend poking you with their fingernail. * If done properly, the needle should not hurt or even scare you. I'm sure I sounded like a broken record to them when I expressed my concerns. I can tell they communicated well with the previous doctors and already knew what kind of patient they were dealing with. I believe the entire staff is trained well and acts with professionalism. They treat their patients with respect and care for them. There are doctors who have worked there for over 20 years and still have pride in what they do. This place is not sloppy. It is the opposite. Some essential criteria all dental practices should have answers to: 1. Describe pain level during procedures. 2. Describe pain level after procedure and how to deal with it. 3. Explain how long it may take to recover from pain. 4. Recommend course of action to prevent repeat procedures. Eg. redo deep cleaning 5. Recommend absolute necessary procedures to maintain long health teeth vs optional procedures. Eg. Are fillings good enough or do you need " crown or cap" 6. With good dental hygiene vs bad hygiene, how long will your work last before I have to go back in to redo it. All these concerns and questions were met optimally. After checking with some Internet research, I praise this practice for giving no nonsense accurate answers. I hope you can sense from the tone and possible grammar inconsistency that it was not written with AI or using Grammarly. If you don't believe this to be authentic, feel free to message me and I will gladly share more.

The dental office impresses me with its excellent service, starting with Alyssa's warm demeanor and…read morethe front desk staff's exceptional professionalism. It's clear why my mother drives from Adelanto for care. Dr. Desar's proficiency and speed ensure that appointments are completed efficiently without compromising quality. Finally found a dental office "I LOVE!"