I took my pets here for 4 years and was happy with the care they received until this year…read more During this incident, front office staff told me I couldn't speak with a veterinarian if it wasn't the one that I took my cat to recently. Dr. Bush wasn't in that day and I needed help as my cat was very sick after starting a new medication. I begged to talk with any Dr. on staff or have someone call me back before the end of the day. I was told point blank "it probably won't happen, but if they have time then they'll call." I didn't receive a call that day. Next day I was more worried about my cat and was met again with rude front office staff sighing loudly on the phone and interrupting me as I try to explain my situation and asked for Dr Bush. This time my vet was in but now I can't talk with her, but I was told to make an appointment with a tech, no Dr was needed. They wouldn't listen to my cat's situation yet and dismissed me at every opportunity. My cat lost half her body weight, continued to decline and I felt helpless. The next day I received a call from Case Manager Danielle who said she doesn't want to make excuses for how I was treated but went on to list excuses- " We are short staffed this week, Julia just doesn't realize when she's being rude but it's a problem they're working on with her.." I am so disappointed in Shakopee Vet. I have since found a wonderful place to take my aging pets. They took gentle care and concern with me and my pets and immediately found the issue with my cat. If you want supportive customer service and good veterinary care for your aging pets, I'd look elsewhere.

Before we got our got new little puppy we went thru the checklist of what we all needed. There are…read morethe basic things like a kennel, leash, dog bowls and toys. The list is really endless but one of the biggest decisions was who our vet was going to be. We were dog owners before and we were happy with our previous vets but I was interested in searching around. We landed at Shakopee Veterinary Clinic. It wasn't the closest one to our home but the reviews we read were amazing so we were willing to drive a little further. This is an all woman staff including the 3 veterinarians who are all excellent. They are extremely caring, personable, timely with appointments and the techs are outstanding too. Overall I'm extremely pleased. It's easy to set up appointments, call and ask questions too. You'll find some of the best care for your furry animals right here.

I brought both my dogs here while I was home visiting my mom…read more My first visit was because my pup had pustules and I needed a refill. I called them to see if I could get a refill if my vet in Georgia faxed in a prescription. They informed me of the price, got all my info and said they could call me when it was ready. Hours later I got a call from them informing me that my vet did not fax it in yet. I called my vet and they said they sent it, overall it was a back and forth game but I finally got my prescription. I was impressed that even though my pup was not a regular patient at this clinic; they reached out to me to let me know they had not gotten the prescription. During my second visit, I brought my dogs in because one of them had worms in their stool. The technician and the vet were so helpful and friendly. They each took their time asking me questions, looking at my dogs and asked me questions about life. They were genuinely concerned about my dogs and interested in me. This was impressive because not only did they care about the health of my dogs but they wanted to get to know me as an individual. The entire staff that I encountered were all friendly and helpful. From the lady I spoke with about the prescription to the lady that checked me out. The prices here for the prescription and both dogs being seen was reasonable. I was expecting it to be much higher. I would highly recommend this clinic. If I have any problems again with my dogs when I'm home in MN, this is where I would bring them. **FYI, there business cards are also discount cards. You can get $20 off your first visit if you give it to them, they are by the registers. I didn't notice this until later after my first visit.

Dr Anderson took the time to listen to me, then did a thorough and gentle exam of my cat. She…read moreobviously read her chart ahead of time, and took the time to explain options. Vet tech was great too. Receptionist was so efficient, kind, and friendly. Been going to Chaska Valley Vet for decades, and highly recommend. They care and they're very good.

VCA Chanhassen Animal Hospital is the worst place I have ever been to. They do not listen to you,…read moretalk over you, and scam the crap out of you. They do not thoroughly explain anything and have 3 different people talking to you at one time. I will never be returning to this place. I wish I could give negative stars, do better!

I've had a long history of excellent service and quality care for my pet. They also deliver with…read moreaffordable pricing. I highly recommend BCA Chanhassen Animal Hospital if you were seeking care provider for your pet!

I brought my dog Milo in for some minor surgery. Dr Sven removed a nodule on my dogs eyelid did a…read morefantastic job. That's not where the story ends when brought my dog home still a little out of it, the neighbors dog took the opportunity to bite him really badly. I called Wayzata Pet Hospital and they kept the lights on for us and patched my dog up. Big thanks to Dr Sven and crew really remarkable care. Tim

Dr. Sven and his team are one of a kind. I've been coming to them for years & would never dream of…read moregoing anywhere else. Why? You can tell they really care. No, they REALLY do. Dr. Sven blends his knowledge with a deep compassion for animals. In my case, Dr. Sven took an extra precautionary test when I brought my cat Scotch in for a dental cleaning. In this test, they found an issue with his heart. If my cat had been put under that day for his teeth cleaning without this test (which not all vets do), he would have likely died under anesthesia. Dr. Sven went the extra mile to ensure the safety of my cat & saved his life. Dr. Sven brought in a special cardiologist to help me diagnose heart disease & get my cat on the meds he needed. It gave me several more beautiful months to love him and to say goodbye. What a gift that I will always treasure. When it was time to say goodbye, their entire team was supportive and kind and provided their services with such grace. They handled my sobs with hugs and understanding. Thank you Betsy and Sabrina. I've brought my dog and cats there for routine care visits & I never feel pressured to purchase unnecessary services or products. They focus on your animal and what they need, not what they don't. This vet office has a small town feel where you will feel like family. I can't really rave enough about them. If you're looking for knowledge, personalized care and reasonable prices to boot, bring your furry friends here. One visit and you'll see what I mean.

I have been bringing my furry friends to Prairie Village Pet hospital for 5+ years. They have…read moreguided me through various problems and even surgery being an anxious pet parent! Dr. Hargreaves is the best and always professional. She is timely, respectful, kind and wants to hear what you have to say. I highly recommend this clinic to anyone with a furry little friend!!!

My favorite vet clinic is expanding! Today I learned they're adding on to the back staff area…read morefirst, then the front will be remodeled with more space for exam rooms.

Our dog is a special princess, who does not like pleasing people, or listening to instructions…read more Never mind the vet. 6 years of various vets, each visit being stressful and hard to manage as we had to physically hold her in the checkup room while vet team gave her shots, blood draws, etc. She would fight tooth and nail and refuse to go back with staff, each place eventually conceded and we'd hold and swaddle her on the table. Real fun stuff. Then we went to Village. Some magical turn of events let me tell you... because she was completely comfortable with the staff, let them walk her back for shots like it was nothing. Flabbergasted and stunned. Customers/patients for life.

Great experience for all of our pets! They are empathetic, thorough, and truly seem to care for the…read morewell being of your animals. They do a good job of trying to get you seen as soon as possible, typically within a couple of days, which is obviously very helpful when dealing with a sick pet.

This place is outstanding. The service and care they have for pets is truly admirable. I feel…read moreso comfortable knowing that Hank is in good hands. We use our PETS Best pet insurance and we are covered for unexpected pet ermergencies and illness.

We've gone to this vet for all of our animals for several years and had an amazing experience. Dr…read more Jessica goes above and beyond. Their new facility is absolutely amazing.

Summary: I absolutely recommend this vet. They are so kind, accommodating, caring, and take the…read moretime to explain things to you. They don't rush you through and they take time to ask if you have any questions. Connor Dougherty, DVM was the veterinarian I met with at the first visit and it was his demeanor and kindness that made me switch our dogs to this vet. He also did my yorkie's dental procedure (see experience below) and has been wonderful in the aftercare. The front desk receptionist is so kind, professional, and caring as well as all the staff I've interacted with in just a few visits thus far. Detailed Personal Experience: I recently got a 2nd opinion from this vet on my almost 9 year old yorkie's (Ollie) teeth and decided to transfer both of our dogs to this vet. They are so kind and accommodating, give you opportunity to ask questions, don't rush you, and take the time to really explain things and ease your concerns. Ollie had his teeth extraction procedure done on October 5, 2023 and it went well. I was so nervous as this was my first time leaving him at a vet and first time with him having a procedure (his neutering was before I rescued him). They really helped reassure me. They called during the procedure to inform of more necessary extractions and provided updates on how he was doing. When I picked him up, Jenna (Vet Tech) did a wonderful job of explaining aftercare instructions and answering our questions. One of their Vet Techs (I'm sorry I don't know their name) told me how she wrapped my Ollie in a blanket and cuddled him when he was waking up. I had a hard time not tearing up and it makes me emotional as I write this, to know that they cared for my baby in the most compassionate and caring way. I called today with concerns about coughing and they explained it's pretty normal due to intubation during procedure to have some irritation or soreness in the throat for 24-48 hours. They said they were going to call today (Friday) for a check-in and I beat them to it with this call and that they'd reschedule the check-in call for tomorrow (Saturday). So incredibly thankful to Marschall Road Animal Hospital for taking such good care of my Ollie.

They did a fine job (I had to euthanize my cat) a few weeks ago however I was greatly disappointed…read morethat they didn't even take the time to send a sympathy card. Previous veterinarians have always sent a sympathy card when this stressful time occurs. I have kept all of my cards from previous pets and they really do mean a lot.

Thank you Dr. Andy Collins, Dr. Jackie Piepkorn and Hailey Zweber for your tender loving care of my…read morecat, Lily (Willow). Westonka Animal Hospital is simply the most pet-friendly animal clinic that we (pet owners and pets!) have ever experienced. My formerly feral kitten, now elderly cat is easily traumatized, but with your obvious expertise and incredibly gentle care, Lily actually had a positive experience and exam in your specialized cat-friendly space, thank you! I brought Lily to you many years ago when she first joined our family, and we have loved your outstanding and affordable care ever since. Over the years, I brought my other pets and even my sister's cat (!) to Westonka Animal Hospital to receive the best of care. Please know that Westonka Animal Hospital is always our first choice! With deep gratitude, respect, and appreciation, Deb Wingert

Dr Carr was amazing with my brothers 7 month old Shih Tzu puppy. Dr Carr took on a complicated case…read moreand had never seen this animal before. In two days he had a diagnosis and she is now on her way to recovery.