Went in today 7/15/26, for help with coolant replacement. The guys working tonight were so kind &…read morehelpful with my request. My hood latch is broken & they were able to get in no problem & replace my coolant for me. I also spilled my water cup inside & I'm so sorry I still feel bad. lol 10/10 would & I am going to recommend this place. This wasn't my first choice (it will be now) as I tried 3 other auto shops in tomball & they ALL turned me away & with distaste in their voice after I told them about the broken latch. I really appreciate them for their help tonight & I'll recommend this place to everyone I know in tomball.

Went in for an oil change and Great service, very thorough, great prices, and Carter was super…read morehelpful! Military discount and fast service what more can you get!

Huge thanks to Brennan, Adrian, and Aiden at Take 5! The service for an oil change was fast,…read morefriendly, and super professional. We were in and out in no time with top-notch care. We'll definitely be back!

I went here on my lunch break hoping for a fast turn around to get back as I've been to other…read morelocations and never had a problem. Although I did have great service and kind team members, it took longer than expected! I think I was second in line but because I was behind a car that was getting multiple services, I was waiting a while. They did have two garages in which I thought I would be asked to move to the garage that was empty, but another car pulled up and they started servicing that car instead of me. Therefore I was still stuck waiting. I am usually patient but from my work, it took me 8 mins and if I'm waiting 30 and take 8 to get back and all have to consider time to the the job, that bothered me a little. This is nothing I feel would make me not recommend this place. Things happen. I'm very understanding and the team corrected the action pretty quickly. They offered a great coupon online and stacked coupons because I'm a ride share driver. This was very kind and considerate and I appreciated the effort. Of course I will come back. No harm was done and once I did finally get into the garage, my service was swift and quick. Thank you team for helping me out. Fingers crossed it was just a one time fluke!

I needed an inspection today.. I love the fast and friendly service and they have free water and…read morecoffee for their guests. My two rambunctious littles were busy playing in the play area!! Super cool amenity for parents who have to wait for repairs etc. The place was clean and the waiting area was very cozy and comfortable for customers. Definitely will be back for oil changes and more next time I need something done.

I do not recommend this location for auto repair services based on my experience…read more I was charged significantly more for parts than I expected, and I did not feel the pricing or communication was transparent. The interactions I had with the staff, including Big Mike and his team, left me uncomfortable with the level of honesty and customer service provided. This is simply my personal experience, and others may have different outcomes, but I would encourage anyone considering this shop to ask detailed questions about pricing and parts before approving any work.

When we moved to the Cypress/Fairfield area. We were looking for a reliable and honest mechanic…read more Which is VERY hard to find. Webb's was recommended to us by a close friend. They have went over and beyond and numerous occasions!!

Had to get a new starter & found Webb's driving by & then read the reviews. During the work, there…read morewas another minor issue also fixed. It was expensive (it's a starter, so I expected that), but they were never pushy about anything extra. I found everyone to be very professional, trustworthy, & easy to work with.

The people that work here are always nice. They keep you updated along the way when you bring your…read morecar in. I'll always come here for inspections and oil changes.

I personally will not return to this particular location and I will explain why…read more I found out about this company through an ad, and I thought "oh wow, I love that they can quickly get me in and out, I don't have to get out of my car, and I DO need an oil change. Sign me up!" I pull in and they guide me into the spot where my service will begin and I instantly felt like they were trying to hustle me instead of help me. I was okay with the upselling, IF they took care of my original need before stacking on things to get what they wanted out of me. I felt unsure and uneasy through the entire process. One of the technicians even handled my car in a way that I would never handle my car, so I definitely did not like that. At the end I was just so happy to get out of there. The feeling of being hustled was a pretty bad feeling. I won't return. My car and I do not deserve such service. I'm a firm believer that if you just take care of the customers basic concern/main needs, you will earn trust and be able to open them up to the upselling presented to them, AFTER. To top it all off, after I left the shop, I went to the store. When I got back in the car and started my car up, the check light came back on, FOR AN OIL CHANGE!!!

This is specifically regarding my recent visit at the Copperfield location on Highway 6 @ West…read moreRoad. I had a much more professional and pleasant customer service experience 11-9-2025 with Rep C J or D J. I was sent there by the Highway 529 grumpy guy after waiting an hour there just to hear "We don't have a tire in stock." That was my first question upon arrival. Nevertheless Highway 6 location did a SUPERB JOB, saw me almost immediately, emailed and called me with updates, cost and pickup time. C J or D J and the technicians were knowledgeable, respectful, fast, and happy to assist. Thank you Firestone Highway 6 Copperfield crew

Please don't get your lifetime alignment done here, so after i got my alignment completed my car…read moreand steering wheel pull the opposite direction before I had it done so I brought it back of course any human with common sense would after paying almost $200. But when I told them what's wrong with the car now, they says OK then I waited after a while they came back with an alignment sheet test result bullshit and told me everything was great. But what they don't know is my car was parked in the parking the whole time. Bullshit and laziness so i had to bring my car to another local hole in the wall car shop to get it done again and they told me my car needed an alignment really bad.

If you have German Cars, or Perform cars. Please void this place. I don't think they have…read moreexperience on the German cars, especially the perform cars. I dropped my M3 to change oil only and it took almost 3 hours for oil change. At the end they told me that is hard to change oil on my car :) and told they were nice when charged me flat fees not for 1 hour labor on my car for oil change :). Totally disappointed. My fail when i wanna try new shop close to my house but.... Never again.

Paid $3,000 for repairs to my vehicle. Have taken it back for the same issues about 4 times in the…read morelast 4 months. Issues still remain after each trip. I asked to speak with the owner, and was told he would reach out to me. That has not taken place to this day, was told my money would not be returned. I have done business with this shop over the last 10 years. Never had problems in the past. Quality of work is greatly lacking, and the value is over the top. I recommend not taking your vehicle to this place. Actually took it back just last week for the same issue, and they come up with additional charges of $4,000. Never mind the first issues still are present. I have worked with the same repair guy in the past, Nguyen, and he seems to know his business well. I can tell the difference in the turnover of management. This experience did not sit well with me. Just a heads up, DO NOT TAKE YOUR VEHICLE to this place. Bo Thomas

Would not recommend using Dane's. Bad experience!!! I think these are new owners…read more They had my truck for 3 days for AC repair and never called me. I had to call them numerous times to hear excuses why they had not even looked at the truck. Patrick acted put out that I called and said he would call later in the day or 1st thing the next morning. I never heard from Patrick. When I told him I was picking up the truck before the weekend they finally looked at the system but did not find or fix the issue. They quoted a price to diagnose the problem, they did not find the freon leak and then without explaination charged my 3X the quoted price.

Honest and dependable service!!! Highly recommend! Fair pricing and quick turnaround on repairs!…read more I won't go anywhere else!!