Always fast oil change with a free car wash! They have a detailing center onsite if you decide to make your vehicle sparkling clean inside and outside. Would recommend it for fast oil change. read more

I've had it happen several times where I arrive 20 minutes or so before closing only to find that they decided to close early. Employees locking the doors as I arrive. Once? Sure. It happens. But it's most times I come here. I come from Point, and if I could get here earlier, I would. I would understand weather related closures, but this isn't that. read more

**Fake name on profile for my protection I would give this place zero stars if I could. I had worked here for a long time and I felt very underappreciated and like the management team was inconsistent. The employees were like a revolving door due to poor management/owner/employee communication. Working here was hell, from inconsiderate customers to low unlivable wages. The wash was sketchy 90% of the time between a blind employee being able to drive customer cars to the spinners damaging customer vehicles. I have never ever worked at a place that was so inconsistent and nasty to their employees. Lastly I wouldn't even be able to let myself have my own car go through that wash so maybe you should consider this before you bring your car here. Don't say I didn't warn you if it gets damaged! read more

Went in for an oil change and they offered an interior cleaning and exterior wash complementary with the oil change service. service was fast and staff was friendly. 100% recommend. read more

Just a shame! They are so ridiculously bad! We Had our oil changed and they left the oil filter loose and all the oil drained out! Made a terrible spot in our driveway!!!! Thankfully we noticed In time. Called to let manager know and he was so apologetic we decided to give them another chance. When we went back we told the guys at check in again just to be sure and also the guys in the garage what had happened before. We were as nice as can be and guess what!?!?! They did it again!!! Oil everywhere!!! Honestly, they have one job and can't do it. This place is horrible! We will never go back and I'll warn everyone about their terrible service. Boo hiss! read more

I previously worked at a feed mill and have a very hairy dog so I was worried that they weren't gonna be able to get all of the dust and dog hair out of my truck. I was pleasantly surprised at the customer service and how clean my truck was when they were done. It looks like it did the day it rolled off the lot! Definitely beats me arguing with the vacuum and pressure washer for hours. The quick service and attention to detail is definitely a plus! read more

Valvoline Express Care - Exterior - Car Wash Near Me - WAUSAU, Wisconsin

After the sale of this business, things have gone to hell. From running out of oil , to not wiping down vehicles properly to sky high prices . read more

I was in the lobby this morning waiting upon my car to be done when the owner had come and rudely approached a young man saying his truck was too wide and too never come back. The young guy had made it clear he had been there multiple times, the owner using profanity told him to never come back. There is 0 signs in the entire facility stating a max width or height. Business is business. A shitty owner is a shitty owner. read more

Don't bother with the interior cleaning, they just pat some towels around but leave all the dirt behind read more

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Living in Wisconsin I use Car Buffs every other week for two cars. I have been doing this now over a year. I do not use this business only in the winter but summers also due to living on a dirt road. I took my sedan in yesterday and my truck in today. There is not much communication with the management because I believe they must be swamped with paperwork. Always behind closed doors. Today was the first day I had a situation that I asked to speak to a manager. The person behind closed doors seemed not to be aware of what was going on in the front of the house. I ended up speaking with Carson who may have been in management but he did not introduce himself so I have no idea. I explained my situation and was not given a thorough answer. He smiled but did not go out of his way to understand what I had explained. Basically his response was we always do it this way. Having trained many people through Marriott and many 4 and 5 Diamond resorts it would seem that he was simply thrown into a position to sink or swim. He was nice but seem to have no authority to make a decision on his own. The line was pretty long today which was fine. I apparently got in the line where the "oil change cars" have better treatment. As I patiently waited a car was pulled in from the side taking my spot. I was already behind 4 cars. When they began bringing in the second privileged car I got out and mentioned it. I was told that sorry but they had an oil change. Ok so what? Very disappointing in that response and the one from Carson. Once in they did a good job on the truck. I am aware of shortage of staff and did take that into consideration before making this review. There were a number of things that could have been done to satisfy me the customer. I hope it is not getting the point to where they simply heard you in and heard you out. Great little wash and many items to purchase while you wait. I normally make a small purchase on top of my wash. Today I did not. Would suggest to review during a morning meetings not to blow off the customers. Repeat customers share experiences with their neighbors, church family and others. Hopefully my next visit I will be treated as a vip even if I do not get an oil change. read more

Had damage done to my car and after bringing it up to management here they said they weren't taking responsibility for it because it "must have happened before you came". Im extremely dissapointed and now have lost $600 fixing something I didnt do. CarBuffs is a joke of an establishment and I'm extremely disappointed they couldn't fix their mistakes or even own up to it. read more

I went to Car Buff's because I felt they could help me get off the big splatters and stuff from traveling better than I could. My car was cleaned already inside, but I paid for the Better Wash when I saw the pricing. I was surprised to see the price increases. Not impressed. My inside mats were still wet, and the wiping down inside the doors wasn't as they use to do. Just disappointed. I will take to some of the other washes and take my own towels next time. Just not as good as I have experienced in the past read more

You're better off washing and vacuuming your own car. The door jams were supposed to be wiped down and they weren't even touched. The carpet still had dirt on it and I even told them to skip the trunk so It's not like they were pressed for time. read more

Valvoline Express Care - Car Wash Near Me - WAUSAU, Wisconsin

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If I'm paying for the top carwash and paying extra for ArmorAll for the dash I should not have to go back around so my front rug can be vacuumed again and my cup holders wiped out, the doors were not wiped down either. This was more like a $9.99 wash not $30. I should have made them redo the entire car but whatever. They got their money this time but won't get it again from me. Buy a tank of gas and roll thru the station wash, it'll be much better and cheaper. read more

Have always had amazing service and quality. We drive 40 miles to get there. However, took the truck in and was sorely disappointed. One spot missed would have been understandable as they were busy. However, there was still sand in the cup holders, the counsel was not washed, still grass in the wheel well, and one of the doors didn't even get wiped down. In the past, if it didn't come out clean, they sent it through again. Unfortunately, this didn't happen and I left extremely disappointed. read more

Just had my X3 fully detailed by Car Buffs and am very satisfied. Dropped the vehicle off at 9am and picked up at 4pm. Both inside and outside are spotless and look brand new. Great value for the money! We are ready for winter. Thanks Car Buffs! read more

Valvoline Express Care - BMW X3 - Complete Detail. - Car Wash Near Me - WAUSAU, Wisconsin

Last week my white car left with visible dirt on back bumper and trunk. Today I took my Van to be cleaned. Since it is handicap accessible it has no middle or right front seat so pretty easy to vacuum. Never again! Visible dirt everywhere. I'll save the extra $20 and go to a drive thru wash across the street and clean the interior myself next time. I don't expect a "detail" but I do expect the cup holders, edges, and VISIBLE dirt to be sucked up. Had to flag someone before leaving to clean my window that had the wash marker on it. Really? To top it off, auto door locks were pressed down and when i got home and finished cleaning it myself- my keys got locked in the car. Needed to call locksmith. Carbuffs- you do a good detail clean but your regular cleans are seriously lacking. Employees have no pride in "cleaning". Seems there are just there to wave a cloth and put in their time. read more

Stopped at Car Buffs this weekend, paid for best car wash, which I expected meant cleaning the inside too more than just the windows. I paid $31, the inside was barely touched other than cleaning the windows. They didn't clean the cubbies or wipe inside doors down or dashboard. Last time I came during the week that was awesome, this was an over priced robo wash. Very disappointed. read more

I have a black Mustang that Mason did a great job at correcting and waxing the paint. We bring 5 cars here to have oil changes and washes. Carbuffs always does a great job. If you have any issues, talk to Carson the manager, he will straighten it out for you. Good guy. read more

Well it's been about three years I thought I would try it again. I am just as disappointed as I was three years ago. I spent $35 and I really think my grandkids could've done a better job. And lots of dirt in my vehicle yet everywhere. I do not Believe it was proper for them to cut the managers truck in front of everyone either. I have no air freshener and the vacuum job is terrible. Very disappointed again. read more

Have not been to Car Buffs in a long time but decided to give it a try. Took my Ford Explorer and bought their "Best Wash", $25+ with tax. After wash wheel wells still filthy dirty, bottom of rear quarter panels extremely dirty, interior of front inside doors not wiped down and left very dirty, when they threw floor matts back in car soaking wet, dirty water splashed on interior leaving water marks in various places....see pictures please. While I was waiting for my car I overheard someone saying they just had to re-do three cars that came out poorly. I will not go back after this miserable experience. read more

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I don't even wanna give a one star spent almost 200 for our truck to be detailed. Only to go look inside and spots look untouched. They said give them ten mins we did he said it looks alot better well i mean if that only took you ten mins. What did you do in the five hours in detailing it. Then recheck when i got home found dust i don't understand how in ten mins you covered alot that you missed but in five hours it still looks this bad. I wish i took pictures before they redid it. Dont go here for anything they don't care at all what you have to say. read more

I paid for the "best" wash just under $30. In general the outside was a good wash as good as about anywhere! The inside was not done very well at all especially the front mats. I spent another 30 mins at home to vacuum and clean them. read more

Worst car wash I have ever visited. Why? I paid $25 for a "best" wash and got nothing more then a hose down with some flashing lights. The associates charged with wiping down the car, 5 of them, where done in 2 min's. I even grabbed some towels and started wiping down my own car since they didn't care or where not trained to wipe down anything other then the outside. The door jams and interior did'n't get more then a fart. This isn't what customer service is about. Good luck and your damn lucky Wausau does't have more full service car washes because CarBuff's would be out of business. This place sucks! read more

Detailed the inside of a truck we just bought. Went from looking like a beater to showroom ready. Excellent job!

Had an oil change/car wash done a couple weeks ago and I highly recommend! Speedy service, inviting sitting area with lots of accessories, cards, free coffee and a friendly staff!! read more

I brought my car in this afternoon for their $35 super interior special and wow was it amazing! Glass was don't perfect! All my panels looked new and my vacuuming was tip top. The crew was outstanding and friendly. I will always take my business to CarBuffs! read more

I like car buffs a lot. They have friendly service and they do a good job. They can be on the pricy side but its well worth the money.

I have been going to Carbuff's since it opened, and it they have been consistently good. My car is never cleaner. Carbuff's has employees wipe the car down, and they do an excellent job, much better than hoses and blowers could err do. Employees are friendly, and the store is clean. They offer tea and coffee while you wait. My car stays cleaner longer and is certainly worth the higher price. The business is family run and it shows. They take good care in the whole operation. read more

Payton V. is the friendliest service rep Car Buffs has ever had! Enjoy working with her every time!

Great place to work and have all your car care needs met! Always the best service! The staff is energetic and friendly. Not only do they have the best car wash, best detail center and best express lube; they have the best cards in town! read more

I work for a service company, my manager requested I take one of our company cars there to get detailed after an employee quit and left it very dirty inside. It also needed an oil change, so I figured have them do that too. I dropped it off stating they can have it until done, requesting the interior detail and oil change. Well the guy had no idea how to use the key fob... then couldn't figure out that its a Dodge Ram Tradesman van.... he's all like "that looks like a Grand Caravan!" And then his system didn't show what engine was in it, so he was confused. He called over another guy and told him I wanted the interior detail. The guy starts complaining of the ladder on the roof rack. I told him INTERIOR detail. He said I need to schedule an appointment for the detail bay, I told him I would leave it here as many days as he needed, he said "I still need to schedule the bay." I said, you know what, forget it, change the oil and ill pick it up when you are done. SO they call me 20 minutes later saying they want to upgrade me to some wash package and they will vacuum out and clean the interior, and ask if I want the empty back vacuumed too. I said, well yeah if its included, sure! They balk on that and I said, whatever, just do what ever is included. Well I get back, they took the ladder off, but refused to put it back up, but had no problem standing there watching me put it on. It was $72 dollars and the interior still looked terrible. The icing on the cake was pulling out of the lot and the light for low washer fluid comes on. The tech can't even top off the washer fluid.... That is item #1 on their alleged 16 point inspection. You know what, I am glad they didn't put the ladder back on. The monkeys working there probably wouldn't have secured it and it would of flew off on the highway killing a family of 5. My expectations were certainly not met, I am very disappointed in the results, the attitude and competence of the employees was also very disappointing. This was my first and last visit here, I cannot recommend this place to anyone and sorry I ever stepped foot on the property. read more

I went to Car Buffs recently and they did a horrible job! Would definitely not recommend. Rude treatment didn't help matters. I believe a better job could be done with a $6.00 car wash and vacuuming it yourself. read more

They left the engine oil cap off on the first oil change of my new vehicle!!! I didn't find out until 3 months later when I refilled my washer fluid. At least the cap was still under the hood and not lost. The only thing they offered to make up for their error was a free car wash. After waiting 6 weeks for the coupon to be mailed, I finally called them to find out what happened - they forgot to mail it. So much for trying to make it up to me. I'm never going back. read more

I've been loyal to CB's for over 10 years. I've always given them the benefit of the doubt since it's just mainly teenagers working there. But I've gone there two days straight to get both my cars washed. I have to say I will not be going back. Their service is poor. Someone needs to take the time to teach the staff on how to use a vacuum, I don't think they know how to use one. Simply taking a quick glance and determine it's not dirty is not how it should be done. I always take a quick glance to see what is dirty then always glance at the same spot to see if they've cleaned it. The answer is always no. Customers take our cars to your business when we are on the go and need a good clean. We pay A LOT of our hard earned money to expect cleanliness. You guys are not living up to your standards. This post will be overlooked as all the other negative posts about your business. read more

I received wonderful customer service today in the lube express. The gentleman that waited on me was very friendly, knowledgeable, and took time to explain things to me that no one has ever done before. I'll definitely go back! read more

I have had good experiences with Car Buff's in the past, but their service has gone downhill. I was there on a not very busy Saturday and paid extra to have them clean out the hatchback area. When I got my car back, there was visible dirt on the console and on the seats. They really are the only full service car wash around here now, and maybe a little competition would help them get back on their toes. read more

Waste of $$$!. Worst and most expensive car wash I have ever had. For $18.00, all the chrome, windows and back of the car were full of streaks. The seats and dash were not touched at all. No wonder they were through with the car so fast! The owner said I expected too much for my money. Really? read more

Waste of $$$!. Worst and most expensive car wash I have ever had. For $18.00 +$1.00 (which I wasn't told about), all the chrome, windows and back of the car were full of streaks. The seats and dash were not touched at all. I can't believe they are still in business. read more

Ve been here 4 times and spent $100. Each time I ve had to ask them to redo things as they were not cleanned. Today I went to get my oil changed and car washed after 30 minutes and watching 2 cars put in front of me I left. I can do it myself right the first time without the hassle and save myself a lot of money read more