More expensive than normal, but the service is top-notch. If you just need an oil change and your…read morecar is perfectly fine, go somewhere else. If you suspect you might have issues or the car is finicky, go here.

Awesome friendly and fast service. With a comfortably clean shop and a view of the lake while I…read morewaited, I feel like it was too good to be true! Very pleased and I will be back!

These guys--I can't say enough about them…read more In a world of "mechanics" who know only how to replace parts, Auto Pro employs true mechanics who know the art automotive repair. More than once, a mechanic here has spent a few hours on my car diagnosing a problem that other garages couldn't detect (even after I described thoroughly) They are honest, capable, and eager to save your money rather than up selling services and repairs that you don't need (unlike most dealerships and chain companies). I tend to avoid small shops--I like to plug into a corporate structure. That said, I trust these guys with my auto when real work is on the table.

DO NOT COME HERE! They will SCAM you!!!…read more I brought my car in to get a diagnostic on the air conditioning not blowing cold at idle. They came back with the quote pretty quickly. Of course I assumed AC work may or may not be expensive depending on the problem and after receiving a high quote I needed to run it by my husband. Also come to find out they charge mostly the labor because we found the parts I needed online for $215. (My quote was almost $1600 not including the money they robbed me of) They said they still needed to charge me ($217) because they topped off (it wasn't empty) and recharge my ac. I didn't ask them to do either of those things, just to run a diagnostic which I would have paid for if there was a cost for that, no problem. I asked the man at the counter if doing those things was going to temporarily help with the cold air and he said yes. A lie. Come to find out because my issue is my compressor, recharging and adding more Freon was a total waste of time and money. That's $217 wasted on something I didn't even ask them to do. I imagine they won't be willing to refund me so all I can do is try to help someone else to STAY AWAY FROM THIS BUSINESS!!!

Out standing service. Pulled in for an oil change and I didn't have to wait. Grover the mechanic…read moretook great care of my vehicle. Recommend this place .

Great place for an oil change. Quick, reasonably priced and very courteous. Highly recommended…read more Got an oil change yesterday, 05/11/26, on my dusty, occasionally driven F-150. The full synthetic was just over $100 which is reasonable. I have used this firm with all of my vehicles since moving to Maryville a few years ago. I would rather support a local firm than national franchised oil change facility. Let's keep all of the money in Maryville! My observation is that for the first time ever, they did not clean my windshield. Not a big deal, but I'd come to expect it. There were 3 or 4 employees and no other customers. Has there been a change of policy and they no longer clean windshields? How long could it take... a minute?

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

Slicks is great, I have used them for years now with no issues. I see the are adding on, I hope…read morethat doesn't make service worse.

These guys don't mess around! There were 2 cars in front of me when I pulled up, but I was still…read moreout of there within about 30 minutes! There was no pressure to buy anything extra, but they did check on my turn signal and fixed the prongs on it, so that it wouldn't blink too fast (I had already replaced the bulb, so there was no additional cost for the extra work). I'll be back!

I visited this Valvoline location simply because I had other business to do in town…read more My serviceman was awesome! His name is Cecil. If I had a dollar for every time he said "Yes Ma'am", I'd be a rich woman. I told him I'd Yelp him so here I am. He's easy on the eyes too so ladies, get yourself out to Madisonville ASAP if you like long hair and beautiful eyes.

good , the service men did their jobs and were friendly and courteous , and im will most likely be…read moreback there ...

Terrible service! I took a friend's 1997 4.6L F-150 in for a simple coolant flush. They only vacuum…read moreit, which cannot pull it all out. Then they filled it, and I paid my bill $140. I asked them what temp it tests to now? They looked at me puzzled, so I even had to explain to the tech. Then, they brought out the antifreeze tester, but sorry, it busted - all they could say was bring it back in a week when we have another tester? Seriously, so after I returned and pulled out the photo I had taken right after the engine cooled at my home. I tested with my antifreeze tester. It showed only to 0 degrees F! Showed it to the tech back at Valolene- his only reply was Well, ok, it doesn't get cold around here anyway! I then asked for my money back, but he immediately declined, so I drove to Jiffy Lube down the street. They pulled the upper radiator hose hooked up their PRESSURE machine pushing all coolant through the radiator & heater core and engine - then out the unattached upper radiator hose. This is the only way to throughly replace the old fluid. No vacuum garbage there! I checked the antifreeze before adding it, and yes, good to -35F as it should be when done correctly! Stay far AWAY FROM VALVOLINE as possible , terrible service, extremely ignorant and rude! Cooling systems are only positive pressure, any negative pressure can hurt gaskets within the cooling systems. The staff was very rude and obviously did not care. Terrible service so stay away! I called the V headquarters and registered a complaint, was given a case # and was told I would hear back - well good luck with that, as of today the Aug 24 still waiting- that says something about the company! FYI Below you will see their invoice, then my HOME freez point of theeir service (since they had no instrument to use?) Clearly showed only 0F, then same day over to Jiffy Lube and I checked their work freez point was a good -35F as it should be! FYI BEWARE

I came to Valentino for an oil change and Adam took care of me. He was very friendly, professional,…read moreand really hustled to get the job done quickly without cutting corners. I appreciate that he was straightforward and didn't try to upsell or give me any runaround--just honest work and great service. Definitely recommend this place, especially if Adam is the one helping you out. Dakota.