Brakes were slowly going and my brake light had been on…read more Gave Rich's a call; they said I could bring the car in the next day! Dropped off the car, got a couple of update texts with digital photos during the day. They diagnosed the problem as a brake fluid leak. I didn't like the look of some other parts in the photos, so asked them to do the extra work. Picked up the car the next day; brakes were just as soft as when I brought it in!! I called and brought the car right back. Didn't have a ride home, ‍ but they were nice enough to offer me a ride home. Pretty disappointed as a first time customer. Will update when I finally get the car back.

I have been going to Rich's Automotive for over ten years, since moving to the area and needing…read moresome repairs. Jake is accommodating and the time lines are efficient. Most work is completed same day, and they respect your vehicle. While I don't think the prices are incredibly low, they are definitely reasonable and fair. These guys are unlike most other similar places in that they are honest. There are countless times that they could have charged me much more for a bigger job if they wanted to, and their diagnostic tools are top notch. I recommend Rich's to all family and friends.

Take your car here! That is all you need to know. I have a pre owned car that I took to the dealer…read morefor service. Well, in the past they haven't "lied" or exaggerated the need for service to my previous cars but this time they did. I had brought it in for a tune up but I had noticed the heat was taking longer than usual to warm up and the other day the check engine light came on for a second and then went off. So, the guy told me the mechanic saw it overheating and coolant coming out and it was crazy and all the hoses had to be replaced ASAP. He said it was un-drivable and would be like $2,000 to replace. I was so upset and felt hopeless and started to think who I could call to borrow the money. I thought it was strange because I hadn't seen it overheat and the gauge never moved past halfway. He was showing me pictures of how it looked and all. I told him I needed to see if another mechanic was cheaper and if they would let me pay over time. I called the guy who does my tires and he referred me to Meineke. He said he goes there when he needs work on his car. He told me they were honest. I asked the guy at the dealer if it was safe to drive the 20 minutes to Brick and he said he thinks it should be okay. So, I arrived at Meineke and spoke to RJ. I told him the story. He said he thinks they were exaggerating. So, RJ visually looked at the hoses and he said all looked good except one but it was hard to see. He didn't see any overheating. He couldn't see me that day but scheduled me for Friday first thing (it was Wednesday). He told me he would fill the reserve with coolant and then him and the others in the shop loved how the dealer told me they couldn't put any coolant in the reserve because it had to be my car type of coolant and it would take an hour to get that done. I was annoyed the dealer let me drive with no coolant in the reserve for the 20 minute drive and then find out the car could take general coolant for cars. I left and later bought extra coolant just in case. I returned on Friday morning and they checked it out. Turns out I only needed a clamp of the heater hose. That is why the heat wasn't getting so warm and why the coolant was leaking. I applied for the Synchrony Car Care card in the shop, which they take for all services, and got approved. I didn't even know a card like this existed but it's good for people who can't pay for all their auto expenses up front. Since the part was so cheap, only $50 and not $2k, I got a tune up (since my car is over 100k miles) and they replaced two bulbs that were out. All for the grand total of $314! This business has been family owned since 1979 by the grandparents. I met the son and his son (RJ) and they told me other family members work there as well. The customers in the waiting room told me they wouldn't take their car anywhere else. This is the type of place I would love to go back to. And as a side note, the guys next door at Quicky Discount Oil Change were nice and helpful as well. I will be bringing my car to get my oil changed there in the future.

Wow!! Amazing customer service!! Another place I went to was going to charge me 200 just to look…read moreand diagnose the issue and that didn't even include parts or labor. So that led me to look up other options and I found meineke with amazing reviews and now I know why! They were so honest and nice! My light went off with a coolant warning. It ended up being just below the line so they didn't even charge me! So nice and will return in the future!!

we have been loyal customers of john since 1982. service is…read morealways great . value for dollar is beyond great!

Brought car in for front struts and alignment . The axle was not installed properly causing the…read morebearing and the axle to wear out . Would not take responsibility for the damage he caused.

I have been going to Eaglespeed for over 25 years. Why? They are knowledgeable, honest, fair,…read morecourteous, reliable, and just good people. A good reputation is so important, and these guys have it and work hard maintaining it. Ed

I Got a new radiator but unfortunately it was defective and eaglespeed ordered new one and…read moreinstalled at no cost . They brought me home after drop off and picked me up to pick up. Super great group of guys there. Respectful and funny dudes. I love it there. Highly recommend

Excellent work! Dennis and his team are highly skilled at their work! If you live in, or just…read morevisiting, trust Dennis's for repairs and regular maintenance of your cars, motorcycles and/or trucks!

Went for oil change and check over was told needed some work totalling about a grand (cost me a…read moregrand the yr before also). Helen was busy so said she'd call with breakdown since couldn't print out. When she called I Said would only able to do one job at time cose$199 . I said I wouldn't be getting other work since didn't seem necessary at time. When I picked up car was charged over $600. The manager kept giving all sorts of excuses and Helen was nowhere to be found. He said he didn't have to honor price because I didn't have printed price and he couldn't find any paperwork stating $199. Having my car hostage I payed figuring I could settle with Helen later . All of a sudden he found the papers but wouldn't reimburse me and whenever I called Helen wasn't available. I report them to BBB, they ignored them. Insult to injury I was told the work wasn't necessary.

This place is special.. once you walk in the door they will know your name and face immediately…read more. it feels like home. They are honest and steadfast in their services .. cannot recommend them enough !

Nice addition to the neighborhood.Took advantage of the free oil promotion. Work was performed…read morequick and was a great experience. This will be my new local place to deal with. See Arman the manager he won't disappoint.

When a family member's vehicle does not start panic is the normal reaction followed by abject fear…read moreand for the faithful prayers. These reactions are especially true when you are relatively new to an area and have not even needed to find an auto shop to do the basics because after all we too frequently choose the FAST and EASY corporate oil change locations rather than creating a relationship with a local shop. After reading some reviews and noting the convenient Toms River location of Craig and Lisa's plus ... yes, it matters to some including the family member in distress ... having a woman to talk with a woman made a huge difference and Lisa I was told was AWESOME, PATIENT, and showcased her knowledge. Thankfully there was no need to check the bank statements for this service and there was no use of imaginary terms that some mechanics tend to use. Lisa was clear in explaining the problem, offered more than one solution, and in the end took care of the problem at an extremely reasonable price! In this one small transaction Craig and Lisa gained a regular customer for all auto care!!!

I have to agree with Kristen's review and that was six years ago. Sadly, this woman's attitude…read morehasn't changed. Thankfully, I did not have to meet Lisa in person however, my friend did because she was doing me a favor by taking the car in. I heard about her horrible experience with the rudeness. Some people just need a little customer service training before starting a business. I was also lied to about the vehicle being drivable. Maybe it was but that does not mean it's safe to drive! If the church wasn't paying for my brakes, I would have taken it to my regular shop. If you want friendly, honest service, do not waste your time here.

We were vacationing in Seaside Park from upstate NY 180…read moremiles away from Tom's River The kids noticed a bubble sticky out from my tire We were leaving the next day Called Volkswagen dealership they couldn't see us for 5 days. We even paid extra for the tire protection Called Michael and he said he could help us . Dropped off the car and he installed the tire ! No problem! We are home safe and sound!

Your appointment system is a complete failure. Made an…read moreappointment this morning with a remote scheduling location. Arrived for my assigned appointment on time. Location has several jobs already in the shop. Gentleman tells it will be a while. A while turned into just under two hours. I am there for a tire repair, which they fixed. I needed new wipers and gave them the add on sales. I asked for a high end wipers. I was informed they were $50, ok. Big mistake. $105 for the wipers and $50 to install. Tire repair $29, total bill over $200. Live and learn.