I took my brand new car in for an inspection, and they insisted that I needed to buy new wipers…read morefrom them in order to pass the inspection. They cited streaks which they were not able to show, and told me if I left to replace it I would have to get a whole new inspection, essentially charging me for two inspections unless I payed for the parts they wanted to sell me. I took the car immediately to the Ford Dealership, which found no issues with it and had no problem passing my inspection as is. The car is brand new, with only 3,000 miles on it, most of which were put on at the dealership which replaced the wipers and everything before I drove it off the lots. I heard them tell at least two other people that they also needed new wipers on their inspections which further makes me suspicious that it is just their current parts selling scam. I intended to file a complaint with the state inspection agency so that this type of thing does not keep happening to people. I have been using Jiffy Lube for a long time, and while I was not going to need to come in as frequently as I just got a new electric car, I certainly had been recommending it to all my friends. They have lost a life long advocate and customer from this experience.

They opened on time, and started work right away. They took care of the drive train belt, flushed…read moreout the radiator and engine and gave us discounts being we were stuck on vacation. The manager was very nice. We would recommend them again.

Barry always take great care of me and always gets me out the door quick. I took two cars in for pa…read moreinspection.last week without an appointment. He got them both done. His prices are always reasonable. I can always depend on him in a pinch.

Recently moved to the area and was trying to find a good reputable place to have my car inspected…read moreand my emissions done. I called on a Thursday and wanted to schedule for the next day, the kind gentleman on the phone informed me he was down some employees and wasn't sure what he could do but that I was welcome to drop it off. Well I did just that, behold I get a call around 3pm that my car was done and ready for pick up. Regrettably I received the message later that night and was unable to make the pick up. Barry worked with me and I was able to pick up my car and get everything sorted the next morning. Not only did I feel like I was being taken care of and respected but this man makes you feel like you're walking into a family place. No games no gimmicks no pressure for a million things. Thank you Laser Lube, you absolutely have a new customer for good!

I was charged twice for wheel alignment. will have to wait to see what else is discovered. Have no…read moretrust in them anymore. Like so many others it's all about getting away with whatever they can and gouging the h... out of people. The overcharge was reimbursed when I went back with my receipt but too late for them to ever get any more of my business.

Didn't appreciate at all the attempt to hard sell on all brake pads, rotors and tires to pass…read more inspection. Many of the parts were well within PA guidelines. Asking to review the car with the mechanic before authorizing work was met with an earful of attitude. Kost Clarks Summit is unprofessional and dishonest. Find another service station (except Mavis- they run their service centers the same way. )

Was on travel visiting family in the area with a rental car which developed a slow tire leak…read more Though they were busy, they were able to squeeze me into their schedule. They found (and showed me) a nail protruding into that tire, and were able to get that tire patched (and me back to our family visit) in less than 90 minutes ... all over a holiday weekend ... with a total repair cost of less than $25.

Do not go here. They will attempt to scam you if you're not paying attention. My husband brought my…read morecar in for inspection and was told it needed 1 new strut to pass and were going to charge $700 for it. My husband did it for $100 (obviously they need to make a profit but $600 in labor for something that took 1hr of my husbands time?) he said no and did it himself. Brought it back a few days later--had an appointment that they cancelled due to being busy-no issue, whatever. So my husband brings it back 6 days later and they tell him that now my car needs new back struts replaced to pass inspection-gave me an $800 estimate. So they were fine passing it if I had the strut replaced by them? Scam artists-do yourself a favor and go anywhere else!

Very prompt service for my flat tire. Very nice staff. Great prices. Would go there again.read more

I was passing through town on my way to Western PA and got a flat. Calling around, nobody had my…read moresize tire in stock, including Kelleher. This meant I was faced with the prospect of spending the night in Scranton to wait for a tire to arrive at some time the next day. Realizing my 'problem', Larry offered a solution at a reasonable price that would allow me to continue on my way that afternoon. When I drove up, they took my car right away, swapped out the tire, and I was back on the highway within 35 minutes. A fine group of people. Thanks guys!!

Darren and Tony at the Pep Boys Scranton was super helpful on Memorial Day with my tire change when…read moreI called in and arrived in person. Their mechanics did a great job on my tires. The towing via Pep Boys was a good deal within 10 miles radius and their live mobile update was great too.

Very good service! Tony and Hosea were extremely helpful in a moment of potential crisis.read more

Needed another full set of tires. Again, Firestone had the best price (for true Firestone tires)…read more Unfortunately, I'm dropping my rating because of the service. I made an appointment for 10am. I arrived at 9:45 to drop off my car. They told me it would be ready before noon. At 12:15 I called them. They said another hour. At 1:40 I walked into the store. I was told "soon, just wrapping it up". Finally got out at 2:10pm. My suggestion... take the 7am appointment. That way nobody is in front of you.

Big bill lot of work. Took 3 days. Everything was done to our satisfaction. Brakes, rotors,…read morealignment,

When I arrived to get my oil changed I decided to get tires too a they had to get the tires from…read morethe warehouse. It took awhile for the tires to get there, ut they got them pt on fast and kept informed of the progress. They were polite and knocked little off for the wait. I will go back again. They suggested other services but were not pushy. I am very happy with the work done. The shop and waiting room and rest rooms nice and clean.

The service was outstanding! I got what I needed and they were very polite and helpful! And very…read morequick service!