Worst customer service ever! They screwed in my oil plug incorrectly and damaged the thread on the…read moreoil pan. My car leaked oil everywhere and when I went back to see if it could be fixed, they blamed my car manufacturer instead of apologizing for the inconvienience or taking any responsibility. I had to go to my mechanic and get a new oil pan (even though the one I had was newly installed) and it was extremely difficult to get them to honor their warrenty. Unprofessional. I will never go back.

Always great customer service ! Elain and the boys took great care of me . Got an oil change and…read moretires filled and a car wash!

Always easy to get in and out for an oil change. They have earned my trust by not trying to…read moreoversell services, and on two occasions they saved me money by advising me on where to get small parts and how to take care of minor issues I was having. I felt especially happy after changing out my windshield fluid nozzles with their help. Have been using this place for about three years now, and will continue.

Had to stop in here to get my GLE oil change after a long trip from California to Oregon. Great…read moreguys that work there know their shit and funny as hell I might add. Would definitely recommend going there to get your oil changes done very far and practicing as well.

This is a review for the Jiffy Lube on West 7th St in Eugene OR. I was visiting for the Oregon…read morecountry fair. We only had tickets fior Snday, btu I woke up Sunday morning to a flat tire (we coulr see the screw in it). I needed to get to the fair within a couoke hours and aldo I needed my tire to be godo enough to drive back to SF bay are the next day. This juffy lube was able to repair my tire incredubly well in 20 min for only $50. I drove to the fair that day and safely home to CA the next day. Thank you for the great service!

spent nearly half a grand here getting fluids checked and replaced, coolant, brake fluid and…read moretransmission fluid. i was short on time and needed a newly bought car on the road for business ASAP. Get home and im leaking transmission fluid. Easy fix, just had to tighten a bolt but still. Kind of defeats the purpose of paying for convenience. Just glad it happened to me and not an old lady

Everyone from front desk Jessica, scheduler Loren and mechanic(s) Adam & the rest of the excellent…read morecrew are always fair with competitive pricing, honest, knowledgeable and super capable to work with! 5 huge 's and the owner Mike isn't too bad either lol... Very clean shop & We love that they offer you a loaner car or arrange a lift to & from their business also! We recommend this business without hesitation!

The woman at the front desk is FABULOUS. They did change my oil and that seemed to go well, other…read morethan interacting with a mechanic there. I have a vehicle that is old, and I simply want to do what I gotta do to keep it running. The mechanic I spoke with who pointed out some things that need done, just interacting with him made me uncomfortable. He wasn't friendly, I felt underlying passive aggressiveness + judgement for not jumping at the chance to book services (it is a financial issue!). Also I came here a year ago and it was the same feeling from him, he said it was almost past due to get new brake pads. I still haven't done new brake pads. Today I took my car elsewhere and my brake pads are at 6mm, so they have more mileage than he gave the impression of. I won't come back, my gut told me don't go there again. Had he been warm/friendly, there's a very strong chance I would have booked with them.

I had a cam sensor and motor mount replaced in 2017. Very helpful, polite, fast, kept me updated…read more The tech did a multi- point inspection, warranty on parts family - owned.

C & L is looking to scam you. My engine was overheating, so out of desperation I went to them,…read morebecause they were closest to my job. They charged me $80 for a diagnosis. Turned out it was my radiator fan not working and they quoted me $1,100 to source the part and replace it. I reached out to a family friend mechanic back home in CO and he told me that quote was ridiculous. I found the part for $80 off Amazon, found a local mechanic off Highway 99 who then replaced the radiator fan in 20 minutes and only charged me $100. That was 3 years ago. Haven't had an overheating issue since.

10/10 on service, communication and their understanding that I am able to do a little bit at a time…read morein regards to repairs of my older vehicle. I feel taken care of. Down to earth vibes. I will, without a doubt, be back.

Very proffesional, and they work extremely fast! The diagnostic was very affordable, and they found…read morethe issue quickly. It was fixed within the day. They were straight to the point, and very friendly. Will have future services done by them. 10/10

Great customer service!! Prices are competitive, great warranty on services provided.read more

Wish I could put zero stars. This was about 2-3 months ago. I am from Washington State, so I feel…read morelike they were trying to take advantage. I came to absolute air trusting them and thinking it would be cheaper than going to a dealership... but I was wrong. I dropped my car off in for a coolant flush they quoted me for $275 I accepted, while I'm at work they call me that I don't need a coolant flush, but I need a water pump and it was gonna cost me $1,250 so I declined and said I would pick my car up and take it somewhere else. THEY DID NOT ASK FOR PERMISSION TO DO A SERVICE-CHECK ON MY CAR!!! They ended up doing a service check anyway and stripped 2 of my wheel studs off of my driver side tire and 1 stud on my rear passenger tire. They quoted me $1,100 to get it fixed, mind you I didn't ask for a service check but they did it anyway; and they still tried to charge me so much money. They let me take my car knowing it was dangerous to drive on the road, so I went straight to Subaru Dealership and they quoted me for $260 to replace those 3 studs, when Absolute Air was charging me $1,100 for their mistake. Like Gahhh Damnnn you guys are definitely scammers. I ended up getting all my receipts and pictures from Subaru Dealership and I took back my paperwork so they can pay me what I paid for their shitty mess. I'm glad I got paid my money that they f'ed up on, but never again will I go to a place like Absolute Air & Auto. The owner was nice but after I brought him receipts and had my mechanic brother of 12+ years call him on his businesses bullshit scam, he wasn't as nice anymore. So if anyone thinks a small auto repair shop is cheaper than a dealership, it really ain't. I learned that the hard way. You get what you pay for.

Sometimes you just get very very lucky... Having just moved…read moreto Eugene and needing car servicing I checked all of the entries on Yelp and read all the reviews very carefully. Based on the reviews we made an appointment at Oakmont to get our truck serviced. The truck has not been serviced in 14 years! Oakmont was terrific, when we picked it up we were very confident that they had gone through it with a fine toothcomb and fixed all the issues. However, they are also practical, if it wasn't needing service, they didn't fix it, so rare in these times when garages try to push a total rebuild on you. Their prices are also very fair, no gouging here! The only problem is that they are so good that it can be difficult to get an appointment, but they always try to get you in if at all possible. Feeling blessed, so great to have a good mechanic you can trust!

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.