When Rory, the manager, was at the Summerville location, I felt at ease taking my Volvo and BMW to…read moreget an oil change and serviced. However...
About a month ago, I went there to get a oil change for my BMW and I learned Rory transferred to the Goose Creek location. I tried to call Precision Tune in Goose Creek but I got voice mail. So, I decided, on last time, to let the Summerville location do an oil change.
The new manager isn't a friendly guy. When I got my BMW back, I noticed, when I was cleaning out my trunk a few days later, that both gallons of Motul were completely full and the oil filter I asked them to use were not used: still in trunk. I called and asked what happened and I didn't want their standard oil in my car. So, the manager arranged to get the oil changed again. And that went horribly wrong as well.
They changed my oil, but only used one gallon, of the two, of the Motul engine oil: 5w-40. The other 1.9 quarts they used their standard synthetic oil. NOTE: You are not supposed to mix specialized oil with other oil as it cancels out the chemistry etc. I called and the manager said the tech was doing me a favor! It is not what I asked.
I called Rory, at the Goose Creek location and arranged a time to get my BMW oil changed - again - 3rd time in less than 100 miles.
Everything went well except...
Mike, the mechanic, told me that there was no gasket on my oil plug, and the oil was slowly leaking. Summerville Precision Tune struck again.
All-all, Precision Tune of Summerville cost me, out of my own pocket, in just engine oil, +$200, and another $30 in oil filters.
Needless to say, I will never go back to Precision Tune in Summerville.