Great customer service, very friendly no complaints with the service. Was able to get in and out with no problems

I always love visiting Jiffy Lube. The staff is consistently kind and attentive. They're also honest and they serve you with a smile

Troy and Adam did a great, quick, and thorough job on my vehicle. Keep up the good work!

Came in for an oil change and they started wiping my fiancé's car above and beyond service. I got new wipers and some rain x treatment too. The women are so sweet and quick love it here and will be back!! 10/10 would recommend this location! read more

Today I went to Jiffy Lube to get an oil change and an explanation of what kind of oil is needed for my car. I was very pleased with the service I received. Team Lead: Shaierra M. and her team was very helpful and honest explaining what I needed for my car. I will be utilizing your services in the future! Thank you Jiffy lube for being helpful,courteous and friendly!! read more

I waited more than 30 minutes to be attended to, and no one helped me. People who arrived after me were served first. I saw no other option but to leave. Terrible service. I do not recommend it. read more

Love these guys! The best service. Super friendly and quick Shaierra walked me through my first Jiffy Lube experience. Def be back! read more

Nick and Tyler were awesome and went above and beyond to ensure quality work and outstanding customer service! thank you!

Quick great service always come to This jiffy lube Never takes more than 20 minutes read more

Great customer service and quick response to my oil change. Thank you to the crew and team that made my oil change fast and amazing.

Service on Rivers always a pleasant visit. Thanks a bunch for the hardworking team providing only the services needed for my vehicle. The prices and time spent makes me very happy! read more

they are the sweetest people. not only did they have issues getting my filter off but they kept the best attitude. they communicated and were so professional. definitely recommend read more

The staff was great and fast and friendly they went over and beyond for the services provided Great customer service

Pulled in for ride share inspection and immediately received courteous help. In and out with no delays. Highly recommend.

Guys are extremely professional here. Do yourself a favor and change your oil there. It'll take 15 minutes if they're not busy. Great work everone!! read more

There was an error made during my oil change, but Luis caught it in a quality check and got the crew quickly working to straighten it out. Outstanding leadership & customer service. Definitely bring them your business. read more

Jiffy Lube on Sam Rittenburg Boulevard in North Charleston is one of my top choices to get an oil change and check up on my vehicle. They make the entire process very easy to accomplish and they do a quality job for a good value. They have excellent customer service here and work hard to make sure that you are well taken care of and that your car is thoroughly checked out. I have had a really good experience coming here throughout the years. read more

Jiffy Lube - Jiffy Lube - Auto Repair Near Me - Charleston, South Carolina

See all

great quality fast service, no complaints from me, all service crew were very friendly and helpful, will recommend!!

I had to get a car inspection and Jay L was fantastic! He was friendly and professional and made a dreaded appointment wonderful. Highly recommend this location. read more

DO NOT GO HERE!!!! They pretended to change our oil and didn't. We went to this jiffy lube on our day off. We thought we had a pleasant experience and left a good review for the quick "oil change". Fast forward a month and a half, the car breaks down. We have it towed to a dealership where they tell us the oil hasn't been changed in probably over 6 months. We supposedly had it changed on May 10 with Dylan, Noah, and Derek. They never changed the oil. It was solid black, oil filter wasn't changed, and they only filled it with a small amount of oil. I have never been so upset and felt robbed from a company in my life. We will be contacting the better business bureau. 159 dollars later, the problem was correctly resolved at the dealership. Please if you want your car to get an actual oil change and don't want to ruin your engine, DO NOT GO HERE! read more

Drive through oil change due to covid easy you dont leave your car staff was friendly and knowledgeable the wait was not long first come first serve read more

Jiffy Lube - I'm in my car at jiffy lube getting my oil changed - Auto Repair Near Me - Charleston, South Carolina

I am not a "sit in the waiting room and wait" type of girl so I dread going to things like automotive care or repair shops. I would give 10 stars if I had them to this Car Maintenance Shop! Not only did I not realize how long I had been in the shop but ALL of the employees interacted with each customer personally. I didn't experience a single negative action or item while there. Even telling a customer they couldn't assist that could have gone really sour was handle with such professionalism here is no way hearing bad news could have upset you (and being told you have 15 active codes would upset anyone). My hats off for the offer of fresh free coffee (I arrived at 9 am so was very appreciated)! And for the conversation and mostly for the friendly inclusive banter we shared. I have had two oil changes and a vehicle inspection done here and will return! Way to do customer service gentlemen! read more

super nice and fast, went for inspection and tgey were very informative. great location in and out

I just went to have an inspection done on my car and they were so nice, helpful and got me in and out super fast. I will definitely be going back! read more

I recommend this location to anyone needing an oil change! Zack and Caleb were very professional and completed my oil change in 15 minutes. There are great coupons listed online to make your oil change more affordable! read more

This store was amazing! I needed an oil change and a vehicle inspection for Uber Rides and they completed both with ease and had me out the door in less than 20 minutes. They even went the extra mile and showed me how to reset my oil change warning light as well as gave a $10 discount off my oil change. This will be my go to location for oil changes in the future! Very helpful, professional and outstanding customer service. read more

Jay was absolutely wonderful! He got me in and out in 5 min or less! Please go here for your Ube/Lyft inspections! He was very thorough and quick!! read more

My car I had to get a Uber inspection today and they were able to fit me in last minute with no wait! Met me right at my car great customer service!!! I was very impressed with how nice they were! Definitely will come back for all my car needs ! read more

Needed inspections done while I was in town for my ride-share apps. They answered the phones when I called over an hour ahead. They confirmed everything I needed to know and were SWIFT BUT THOROUGH with both of my inspections!!! 5 Star well earned. read more

Jay and his team are awesome! They provided professional and speedy service. I pulled in and four guys hopped right to changing my oil. I was in and out in five minutes!!! Thanks guys! read more

Scammed by the Sunday crew. From out of town & got an oil change for my son's 2010 Nissan. Told me my car needed synthetic, it didn't, receipt said they did things, they didn't,like vacuum the floors, are you kidding me?But I had already paid. They didn't even wash my window. I was in and out in 10 minutes, but paid twice what I should have. read more

One of the best experiences I've ever had! My guy, Jay, was professional, knowledgeable and willing to help. I was in and out of there in a timely manner. I felt blessed. Thank you Jiffy Lube on Rivers Avenue! read more

Waste of time and money. Will make you wait forever. Had to speak up 3 times after being told it would take a half hour.

I usually go to Midas because there oil change is 19.99 but their wait was too long. I was able to get the manager to lower the oil change price from $42 plus tax to 38 including tax. I was told the wait would be 15 minutes. After I gave him my information I reconfirmed the wait. Now he changed it to 30 min. An hour later and I still had no call. I went back and was told it was done ( thanks for taking me wait the extra time with no call!). I got the checklist of everything that was done. Checked was that my power steering was full (which is part of the oil change package that's included). Got home and it was right where it was before the car got there. Below minimum. Aside from that they poured oil all over the inside of my car and on the windshield! For expensive pricing, not calling me and lying I won't be back. read more

Jiffy Lube - Below minimum power steering that wasn't topped off but checked that it was - Auto Repair Near Me - Charleston, South Carolina

See all

Mercedes service in 15 minutes. Not only was the service profession and courteous but it was very fast. They took information, walked me inside, told me where the restrooms were and coffee and then not only did they do an oil change but checked my air filter, wiper fluid and tire pressure. What amazing service from start to finish. For a lunch break oil change, they kicked it so well! read more

So... I went here w/ a friend who was getting her oil changed, and because the gross, middle-aged fat guy was hitting on a married 19 year old, I was sort of not in a hurry to go back, but since he was throwing discounts at her left and right, I figured, "Hm, maybe I can pretend to be a hot young blonde thing and get some discounts too." Well, that disgusting guy was not there, and I didn't get any RADICAL discounts. However, the service was PERFECT. The guy who greeted me was very, very polite and opened the door for me when he was ready to take the car. He walked me in and told me where I could get coffee/water and where the restrooms were and that i'd be greeted shortly. The man at the counter came in and explained EVERYTHING to me (which I highly appreciate someone who can do that without talking down to me. yes, I am a woman, and yes, i know nothing about my car.) He put in my vehicle information and went through everything PONTIAC recommends for my vehicle, not what he thought I needed because he wanted to upsell. He was really helpful and when it came to my air filter and I asked him honestly if he thought I needed a new one, he didn't say it was life or death and I should get one RIGHT NOW. He bluntly told me that since I hadn't changed it since I bought it in March, it was probably due time. That alone made me replace it because I've been to places where they act like if I don't get everything done my car will be a piece of crap. Anyways, he signed me up for their bonus program that gets you 50% off your oil change every 3rd change. He told me prices for things I'd need coming up so I knew how much to save for (transmission fluid changes, tire rotation, etc.) I really appreciate that too because not everyone plans to take their car for an oil change and spend $500!! It's al ot nicer when the rep can tell you things that WILL need to be done soon so that you can expect it. They gave me a military discount, and the guy was very nice, striking up conversation with me, walking me out to the car, and asking if there was anything they could have done differently to make my experience better. They also vacuumed out my car. They also give free top offs of your fluids for 3 months. Very different experience than my friend had, but I personally preferred mine! I will DEFINITELY without a doubt come back to Jiffy Lube for my next oil change. read more

My husband and I have used jiffy lube for years while living in San Antonio. That is what we can compare this location too. It seem like the people don't like working here. Service is blah. I will look for a different place to change my oil next time. The last review written for this location was over a year ago. I hope they do a good job. I thought jiffy lube was about quality & service. I had my air filter changed in November and now they said it already needs to be replaced. Its only been a few months since its been changed. Do I need to change it 3 times a year? This will be my third time to change it since I bought my car a year ago. They charge for every little thing even to add wash fluid. I'm use to better service. Open my door for me, offering coffee, service with a smile. This was no where near what I experienced at a jiffy lube in San Antonio. read more

Super friendly and fast. Great covid restriction work around a and it only took about 20 minutes to get my oil changed.

Stopped at Jiffy Lube on Rivers Ave. in North Charleston, SC, today. While waiting in the bay for my turn I noticed them using a pump to remove oil from the car next to me instead of pulling the drain plug. Done this way it will leave sediment in the pan. This is not the proper way to do an oil change. I got out of there before they touched my truck. read more

The G.M. Matt runs a great business . He goes beyond the call of duty. He and his staff of mechanics do a great job. Efficient, quick and on time. thanks for making my issues go away. Michael S. read more