We arrived one minute before they closed with a nail in our tire and five hours of driving to go…read more They didn't have the tire we needed, but on their own time took the time to help us put on our donut. So encouraging to know there are kind people in the world!

Horrible customer service. Booked a "9 AM appointment." Told at 10:45 AM they would be looking at…read moreit within an hour or so. By 4:30 PM, they hadn't even looked at the car and weren't sure they would be able to do the work the next day. Waste of my time. Won't be back.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.

One of the cheaper places in the area to get an oil change and there's no wait. Dan and Mike were…read moreincredibly nice, kind, professional and gave excellent customer service! They honored my coupon when I had the wrong one. They went out of their way to help me reset my service interval miles back to zero. Very, very nice men and are very thorough in the job they do. With the full package it includes topping off your fluids and they even give you a free car wash that you can use that expires within a month. The full service they also will top off your fluids for free within 3 months or 3000 miles after service.

I had a great experience at the location on Saginaw street in Lansing! Eric made sure to answer all…read moremy questions and not over sell me on anything I didn't need. Great service and done quickly! I'll be back in 3000 miles!

Call discount tire today to check on having a tire repaired. A, simple, nail in tire repair…read more The service writer came out and tried to invent all kinds of problems the Vehicle did not have, saying the lug nuts and hub bolts were damaged. This is an ongoing scam that is now common at discount tire thinks they have a naïve costumer. They want to turn a simple repair into thousands of dollar repair. $22 repair at Quailty Tire in Lansing. No other problems found. I will never go to Discount Tire ever again

Every time we have gone in, we have had a good experience. Whether we have gone in with an…read moreappointment, or as a walk-in, we have been pleasantly surprised by the reasonable wait times and the efficiency and thoroughness of the staff. The best part is that everyone we have encountered there has been so friendly and patient.

Always courteous service. They never try to push extras like other oil change places. That's why…read moremy wife and daughters don't mind taking their cars there.

They say they will change you headlights. However, when you take your car in, and after you have…read moreyour oil changed they tell you they can't. They can tel you what needs to be done be they won't do it, because it's not "easy". Would have been nice for them to tell me this before they changed my oil, so I could have went somewhere else, that would change my oil and headlight. Will not be going back.

I was very impressed with the level of customer service! The two technicians worked well together…read more Very impressed by their courtesy and attention to detail. Gold service.

I went here for an oil change. It's the BEST!! The staff was professional and friendly. Detail…read moreoriented. 18 point checklist. Their prices are in line with competitors. Did not try to sell me products or services. I will be going back. Try them out, you won't be dissatisfie. Thank you to Joe, Zander and Devin for your great service!!

This family owns and operates the oil change place. I go there for my oil change and I go back…read morebetween changes if I need any fluids topped off or check my tire pressure. They all know me and my family by name. Just another small town business I always support.

Forget about the last 10 years that this oil change joint has been here. It changed…read morehands/names/management so many times you never knew from week to week what name to write on the check. It used to be run by some scary people doing sketchy things. Once I pulled in for an oil change and they informed me that they didn't have any oil or any oil filters (?!). That was then, this is now. Open for ~2 years now, family owned and operated it is clean, friendly, efficient and reliable. Prices are reasonable, staff are helpful and polite and they seem to actually care about the customer's satisfaction. Let's support locally owned/operated businesses, especially ones that deserve our patronage.

I always go to this Fast Eddies, they're super quick with the oil change, they offer you additional…read moreproducts if they think it makes sense, but don't try to scare you into it like some other chain oil change places. The staff is always incredibly nice. You can't beat the oil change and car wash deal they have, a great value for the money. My one gripe is that sometimes the vacuums work, sometimes they don't- but they're also free as long as you need to use them, so overall, no big deal. Went today for my regular oil change, one of the employees brought donuts for his colleagues and even offered me one! I love this location and will be going to get my car serviced here as long as I'm a driver.

I was at Fast Eddies today for a car wash around 11:15am. There was only one vehicle in front of…read moreme, a truck and no vehicle in the wash area. I sat there for what seemed like forever waiting while the attendant was chatting and smiling with the driver of the truck. I thought maybe he didn't notice me so I pulled up closer. Still no acknowledgment and more chatting. Finally I slowly backed out of the drive since there was nobody behind me. Still no acknowledgment from the attendant. I had other things to do so I left. Today Fast Eddies was not fast.