Stopped in here because I really needed an oil change and was looking for anywhere quick and open. I'd called around to a few places that were booked out, so I found this place on a quick Google search. I was pretty happy with this find. It is not apparent from the road that they're actually open, and I was a bit hesitant upon my approach. What made me stay was that there was already a car waiting in another lane so I assumed they were open. Shortly thereafter the doors opened and we drove on in. The full thing took place while I stayed in my car, which is sooo much more convenient than having to sit in bare lobby, especially during COVID. I'd say the guys did a great job, but touché, two women went to work on my car. I was explained my options and went with the recommendation of the middle grade which consisted of synthetic oil. I'm not a car expert, but had asked a few mechanic friends from work before I went and the recommendations were consistent with what they'd said. I had two dogs in the back while I was there and go figure, they got dog treats from the mechanics! Awesome! Oil change was quick and easy and I was on my way not long after my arrival. Definitely worth stopping in if you're just looking for a simple oil change! read more

Valvoline Instant Oil Change - Girl Boss... LOVE IT! - Oil Change Stations Near Me - Madison, Wisconsin

I usually use this location for my oil changes. The technicians are pleasant knowledgeable and efficient. Didn't pressure me for services I didn't need. They were out of the oil filter for my vehicle and one of the technicians immediately went to the auto parts store and picked one up to complete my service. It maybe added 5-10min sitting in my car but still faster than most other auto service places I've gone to. read more

Went to this place after work for an oil change. The people working there clearly didn't want to be there and were acting annoyed. Sat there for 20 minutes just for them to claim that I hit something while driving and my splash guard was damaged and they could take it off but won't be able to put it back on. I'm a great driver and would have known if I had hit something big enough to damage the underside of my vehicle. Told them to leave it on and I'll go somewhere else. Went to another quick oil change location who told me they stripped multiple bolts while trying to remove the splash guard. They were also much friendlier. Don't go to this place if you want bad service and possibly damage to your car. They're not real technicians and probably worked at Walmart the week prior. read more

I'll admit, I was long overdue for an oil change (the shame) and due to the lines at Woodman's/Other local spots decided to get a Groupon to help keep costs inline...this station currently had one available and I went for it as my vehicle needs full synthetic & that is PRICEY! Service was beyond fast, friendly, and more than acceptable...my car drove out with a happy face as did I :) The only tiny thing I wish they did was top-off windshield wiper fluid as some other places do...but that is VERY minor...it seems air filters are no longer included with "Full Service" as well...but I should have read the fine print there... Definitely would use their services again should another coupon appear! read more

Showed up 50 minutes before closing. With one car ahead of me and told they wouldn't take me because they close at 5.

Got an oil change 12/20/23 pretty early in the morning. No wait at all and they checked my lights, tires, battery, air filter, and wiper blades, as well as doing an oil change of course. I was told my battery was in the caution zone, which I didn't know and fully appreciated. My wiper blades were pretty new, so I didn't need any. One of the gentleman showed me my air filter, which looked good, and said he was just gonna put it back since it looked clean. I appreciated the honestly, since there was no need for a new one. I was a bit concerned from the other reviews but I had to state that my experience was a great one, and I'll be back for my next oil change. I appreciate everyone who serviced my car that morning. read more

Not good. Had oil change full synthetic. Techs said screws to under pain were rusted. Ripped pan off the car by tearing the plastic that the timmerman nuts were attached to. Then threw the pan in the trunk. If they thought damaging the car to change the oil was the only path forward they should have explained that and let me have approval for that. read more

Ask for Draven he's the best mechanic in town! Everytime we bring our vehicles he gets the job done right with no problems

I stopped in here to V I O C the day before heading on the road to Chicago for the Salsa Congress. This is my oil change place. Ricky and the crew are always nice, not pushy, greet me with a smile when I'm in and never frown when I present them with a coupon. It's close to my plush palace in Mc Farland and I like it. You may too... read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Madison, Wisconsin

kept me for a hour in a fleet vehicle then refused to service my vehicle workers not professional at all would never bring my personal car here read more

I have gone here before and I've tried to be patient. I sat in line for 45 minutes and not one car moved through. They were standing around and then it almost felt like they were moving so incredibly slow on purpose. I was disappointed so I just left after almost an hour in line. Quite unfortunate. read more

0/10, I DON'T RECOMMEND! I only selected 1 star because I had to in order to move on but trust me, this was a trash experience. I went to Valvoline located at 2512 S. Stoughton Road, Madison WI early last year (March/April) for an oil change. They stripped my drain cap when they were trying to take it off and neglected to document the action. I drove over 300 miles and passively leaked oil the entire way to O'Fallon Illinois. When I realized I was leaking oil, I went to the Valvoline located at 100 W. Highway 50, in O'Fallon Il as that was the closest location to where I was when I realized there was a problem. They let me know that the drain cap was stripped. They broke it when they removed it, plugged my car and replenished the oil. I was happy that they found a solution to get me on the road. In fact, I didn't get upset until February 11, 2023, when I went to the location on Stoughton Road in Madison and they first, tried to tell me that I was too early for an oil change, before even looking at my car, when according to my sticker, I was a few months and 1500 miles behind. They tried to tell me that Chevy recommended that I wait 400 more miles. I told the tech that I receive emails from Chevy indicating that I need to get this done and I preferred to handle it since I was there. I let him know that my car was plugged as I didn't want to surprise anyone. The manager refused to do the oil change because they could not figure out how to plug my car again and as a consequence, I would be stranded. I called corporate the same day (Feb 11, 2023) because now I am suffering for something that is not my fault, and they refuse to take accountability. I didn't break the drain cap. All I requested was that they replace that part and complete the oil change AND I was fine with paying for the oil change. Felt like a reasonable request. Well, corporate said that they would follow up within 48 hours. They did not. I called corporate today, March 2, 2023 and they told me that the district manager of Valvoline denied my claim because no one documented any issue with my drain cap, so he feels that they are not liable for a replacement. I strongly disagree. I have been a customer for years and this was wild. I trusted this business. read more

I felt very strange here. There are no lights indicating it is open, so when I pulled in, I actually began to pull back. Then the door opened. I had several questions right away and they seemed unable to answer them because they have a "routine." Like you must sit before we talk. When I went to go pay, it was awkward. I asked where my key was and they just pointed. It was odd the way the employees are so fast and knowledgeable but they can not seem to communicate where I should go to pay or where I would find my key. The place is PRICEY! I paid $10 more than I usually get charged at Jiffy Lube. This was for a standard conventional oil change. I needed an oil change and this was semi-convenient. I guess this is what I get. read more

wrote a review for Valvoline Instant oil change on 5/13/16 and received this message from them; Comment from Tammy M. of Valvoline Instant Oil Change Business Owner 5/13/2016 * Hi Kim. We apologize for your experience and can understand why that would be upsetting. Thank you for bringing this to our attention. We would like to discuss this with you and take the opportunity to make this right. Please contact our Customer Care team at 800-327-8242 or via email at VIOC_Customer_Care@ashla.... We have also forwarded your experience to management of this location in order to improve upon your feedback. My husband called the customer care team on Monday 5/16/16 to discuss this with them and they said they were very concerned and would have someone from the corporate office get back to us within 2 business days. It is now Saturday 5/21/16 and we still haven't heard back. Not a very good way to run a business, they let us leave their facility knowing they broke our tire stem and did not say a word. We could have been in a serious accident getting a flat tire while driving down the highway! I would give them less than 1 star if I could. read more

$63 for a bare bones oil change! Besides the price the service was poor. Tried to sell me over $300 worth of extra not necessary things. Garbage. read more

Suprising well organized and knowledgeable staff. The were a well oiled machine, if you will. In and out no problems.

I DO NOT recommend getting an oil change here. My wife has taken our car here two times. Each time she has been tricked into buying services that are unneeded. Just last week, she took our car there for an oil change. While there, our car would not start so the employees gave her a jump start. When she brought the car home I noticed that there was acid seeping out of the top of the battery. The employees did not mention this and we could see where they had attached the cables to the acid burned part of the battery. I also noticed that the coolant tank was completely empty. WTF? Woodman's East is a much better place to get an honest oil change. read more