Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

I am very upset with this company. I brought my car in for new tires that I had already ordered. It…read moretook me a couple of weeks to get them installed due to a family emergency. When I finally came in, the tech told me I needed new lug studs, and then told me they would cost $380. Here's the problem: lug studs for my car cost about $3-5 each. I could have walked down the street and bought them myself, but the tech claimed I needed "special studs" because of my wheels. That's simply not true, a quick search shows my wheels use standard studs. To make it worse, they ordered the studs without asking me first. If they had asked, I would never have agreed to pay $30+ per stud. When I got home and reviewed the invoice, it was even more concerning. Instead of listing "lug studs," they billed me for a "brake adjuster kit" something completely different from what was actually replaced. My brakes weren't touched, so why does my invoice say that? This feels like a clear case of misrepresentation. I was effectively charged 10× the fair market price for parts, plus given an inaccurate invoice. When I questioned it, I was not allowed to provide my own studs at a fair price. I will not be returning to this shop and I am seriously considering disputing this charge with my bank. If you don't want to be upcharged for basic services or billed incorrectly, I recommend avoiding this place.

Quoted 49.99 on phone for oil change final price 109.88 . Zero customers there and it took 1hour 30…read moreminutes to complete job with 3 employees

This is the most reliable service station I have ever been to. They are knowledgable, and friendly…read more Their station is clean and pristine and thie work reflects their appearance. I have been going there for 14 years and never had one problem. I bought a tire there got a nail in it, and they repaired it at no charge. Amazing place.

Needed a new tire but was told I could only buy 4 tires and not just 2 because it was a liability…read more Uh ok. Been doing that for years at every other tire shop. Sorry. I wasn't born yesterday. They are liars. Go to Perry Tire. They won't gyp you.

Jake at Mastertech has made this whole process so easy. I was able to have my car towed there. He…read moreinformed me of all of the payment options available and not to stress yet about the cost. He then notified me they have loaners to use while repairs are being done. I had a a difficult time to come pick up the loaner due to kid's schedules. He informed everything could be completed via phone, so I was able to get after hours. Thank you, Jake, for making this process less stressful! Ashley M

Talked to another shop previous to taking my car here for repairs. Was informed by the other shop…read moreON THE PHONE that they could not service the type of transmission I have. Took it to "master" tech and they charged me $200 to tell me the same thing. Odd how they couldn't tell me before hand that they are not equiped to repair my vehicle. Complete rip off.

The bottom skid plate in my vehicle was not bolted back on and dropped onto the interstate…read moreimmediately after leaving from oil change. Nearly caused a significant accident on the highway .

I will let the general public decide the rating on this one. I had a $440 brake job done two days…read moreago and I forgot to redeem a 10% off coupon on the service. I took it in today hoping to redeem it. (Before this, I had a spark plug job, and an oil change since late February, totally about a $1,000 worth of services.) In return, the manager offered me a $10 discount on my next oil change. I asked her if she wouldn't give me a $44 credit or 10% back, could she rotate my tires as a courtesy. She said no, it was going to be $20. Okay, so I left even though they were supposed to recheck my lug nuts from the brake job.

Went here for an oil change. They did a good job, BUT! When tried to apply for the $20 rebate…read moreonline, it was very frustrating. The store wasn't listed on the drop-down menu. So I called and the rep added the store. then, answered way too many questions. After finishing, clicked on "Submit". App came back and said there was a problem. I got so frustrated I clicked off. Oil change? Okay. Rebate...Good luck.

The customer service is terrible, a few days ago I went to have the tires changed on my car and it…read moretook almost 3 hours to change the tires, it's crazy and they are very slow to do things and the man at the front desk is very rude, I will never come back ,

Awful and incompetent. Went there to get new tires for my wifes car. Dropped the car off and they…read moreput the wrong tires on. I used Ford pass points to pay for part of the tires. I told them if they wanted to give me a significant discount that I would just keep the tires they put on. They wouldnt do it so I said fine I want the actual tires I ordered. They wanted to take my car back and swap the old tires back on while we wait for them to order the correct tire. They then tried to insinuate that I would not be allowed to use my ford pass points again because they werent for my Ford truck the tires were for my wife's Honda. Hmm, strange that they just used them literally 30 minutes before that to pay for my wifes tires( the wrong ones ). So now I have tires on the car I didnt want and apparently there is nothing I can do about it. Used to come here a lot but havent been much since Diehl took over they are just not good anymore.

If you're a woman who simply does not get enough mansplaining in your day-to-day life, bring your…read morecar here for repairs. I brought my vehicle in for a simple alignment. After I paid, picked it up and drove on a variety of different roads and speeds, I noticed the vehicle was significantly pulling to one side. I called to inform them of the situation and was told to bring it back to be looked at, and was reminded it was "first come, first serve" even if you're returning with an issue. I did so and before I could fully get into the lobby, I was met at the door by the mechanic telling me to give him my keys and with reassurances I wasn't experiencing an issue with alignment.... it was the plane of the road, not the alignment of the car which was creating the issue. I explained to him I was experiencing the issue on both highway and city streets, at varying speeds. But he insisted again, the road was the culprit. (I have a class A CDL, by the way, and have driven tens of thousands of miles. And while I might not be able to repair vehicles, I know how they drive.) The mechanic left with my keys, and it was clear no one at the counter wanted to help me. I had to ask them to take my number so they could call me to let me know when my car was finished. A few hours later they called me to let me know the car was repaired and that they had gone "above and beyond" and wouldn't charge me additionally... I guess to do the job right. Can you guess what the reception was like when I returned for the car? I opened the door to the lobby to find the manager walking quickly toward me, keys and paperwork in hard, without one word to say. He handed me my keys in silence. For a shop who seems to want to put a lot of time into wordy excuses about shoddy repair, one would think they could take the time for a pleasantry or two.

I don't write many reviews, and certainly not for things like an oil change, but I wanted to…read morecompliment this local business and hopefully light a spark that will lead to more business. I recently moved back to the area and wasn't sure where to go for an oil change. Dad's was right around the corner and I actually over-looked it as an option at first but was happy I turned the car around and went for it. The price is affordable and what I would call standard, but the service I was really impressed by. You know in those movies where you see a local diner where the waitresses know the customers and the guy with the newspaper in the corner booth is served a fresh slice of apple pie without asking by Mel working the counter? This place has that feel. I guess I can stop the review here by summarizing -- why am I leaving a review for an oil change? Because the management was fantastic, the pricing was competitive, the location is ideal and it's a great community business to support. Boom.

I signed up for the Express Works monthly membership because we have four vehicles in our family…read moreand planned to use this wash regularly. Unfortunately, I've been disappointed with the consistency of the service. On multiple visits, only one side of my truck was prepped, and the tire shine that's included with my package wasn't applied. When you're paying for a monthly membership for multiple vehicles, you expect the services included in the package to be performed every time. The wash itself is okay, but the lack of consistency has been frustrating and makes it difficult to recommend.