I usually get my oil changes done at the Toyota dealership, but it's gotten too expensive, so I decided to try Valvoline Instant Oil Change. One of the coolest parts is that you never have to get out of your car. They guide you through everything, ask for your vehicle info, and even do a quick check of things like brake lights and turn signals. The whole process was fast and smooth. I was in and out in less than 30 minutes. Brian was the technician, and he was very helpful and knowledgeable. This is my second time coming to this location, and I haven't had any issues so far. Definitely a convenient and efficient option for an oil change. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Miami, Florida

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5/5 stars Had a fantastic experience with a speedy oil change and top-notch customer service. My technician Matt was very kind and knowledgeable. Everything was streamlined. Great and quick service! read more

I usually do my own oil changes and basic maintenance, but I was in a pinch and decided to stop by Valvoline. Of course you'll pay a bit more than doing it yourself, but you're really paying for the convenience -- and it was worth it. I found a $15 off coupon for a synthetic oil change on their website, which was a nice bonus. They also ran a quick diagnostic and offered some basic services if I needed them. I was in and out in about 20 minutes. Andres was the guy helping me -- super cool and helpful. Overall, great experience when you need it done fast and hassle-free (didn't even have to leave my car). read more

Valvoline Instant Oil Change - Didn't even have to get out of my car - Oil Change Stations Near Me - Miami, Florida

Great staff , friendly , good mood and fast Thanks guys Go online first to get discount coupons read more

Valvoline Instant Oil Change - Service area - Oil Change Stations Near Me - Miami, Florida

Requested just an oil change but was told I couldn't just get an oil change. Went ahead and did all the fluids but the dishonesty is unacceptable read more

I come here mostly for my oil changes, but I have also changed my cabin air filter, brake light, and changed my windshield wipers. I love that I'm in and out in about 15 minutes without leaving my vehicle, that is so convenient! I save the coupons I receive in the mail, and just saved $25 off my invoice! The staff is always helpful and professional. I will most definitely keep coming here for my car's routine maintenance. read more

I research after the fact. Same oil other places charge $65-$75 . I paid $120. Over priced. The service was less than 20 minutes. For a Saturday about 10:30am. You must wonder why it was kinda empty. I think they are over priced. read more

I went for an oil change and I was treated absolutely horrible. One for being a woman they thought that they could try to make me believe things that were not wrong with my car. They tried to sell me on products that I did not even need and I knew exactly what was wrong with my vehicle just needed a plain oil change. The manager that works in the store by the name of Alberto tried to get my phone number basically kept making sexual advances at me and made me feel like I was a piece of meat. I do not recommend this place at all. They're extremely overpriced for the service they offer which if I would've known that I would've rather gone to the actual dealership for my car. read more

Stay away from this place. After damaging my car doing a failed oil change, they refuse to refund me back for the oil change they did incorrectly that damaged my car. Thank goodness I paid attention to the oil that was leaking from my car and I immediately took it to a mechanic to prevent further damage to my engine! read more

I went a first time on my lunch hour with my husbands car and my experience was so amazing that I went back with my car after work. The manager, Stephen is so hands on and polite and the staff do their thing like a well oiled machine. So impressed with this location and the quality of great service I received not once but twice in the same day. I came back in a different car hours later and they remembered that I was there at lunch time. So happy!! Tania read more

Due to my high mileage I needed a synthetic oil change. I checked on Groupon and they had a really good deal, as I shopped around and noone could beat this price. I pulled in right away, showed my groupon voucher and was told either I could sit in my car while it was being serviced or sit outside on their chairs. They also told me it would be 15 to 20 mins top. It's a beautiful day and the seating was in the shade so I sat outside. My car was done in about 12 minute tops and I was on my way. The employees here were nice, fast, and efficient. Would definitely come back based on service alone. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Miami, Florida

Valvoline in the Hammocks is a grest place. O highly recommend this place, clean, workers are knowlegable. Stephen took csrvof the oil change, explaining everything it was being done. Along with Alejandro & another guy they this first time being there, & will be back again, I give a 5 star to the guys, &you don't even have to get out of the car & see everything that's being done. Good job guys@ read more

These guys are All very courteous, friendly and professional! They do a great job. Never have had a bad experience. Went today Jose was amazing ! read more

Great service, Thank you Damian and the great stuff that worked on my car today. I've been here more than a few times I always receive top-notch service always pleased with the work done on my vehicle I highly recommend this location great neighborhood great area. read more

It's showtime! Something the team says once they are fully ready to start working on your car! Great service at this place. May come off a bit salesy because they do the same song and dance that other places do and show you how filthy your air filter is. With that said,, the employees are every welcoming, seem knowledgeable, and honest. Do yourself a favor and check out Groupon before going. They offer a great deal for full synthetic which I bought a couple weeks back. (Must wait at least 24 hours to use) the deal includes all fluid top off and full car check. Overall, I will definitely come back to get my car serviced here. Probably would've given them the full 5 stars if they had my windshield wipers in stock as I really needed new ones. Fast, efficient, honest, friendly, professional... can't beat that! read more

Valvoline Instant Oil Change - Showtime baby! - Oil Change Stations Near Me - Miami, Florida

Returned again this week with an older car that required Auto Transmission Fluid change in addition to standard Oil Service. Andrew was extremely helpful and professional and listened to all my concerns. He explained everything related to some additional service recommendations I might need to keep the car well maintained and when the team was finished, I felt confident everything I needed had been taken care of. There was no pressure, just information. I really appreciate this. The car runs GREAT! I also want to recognize Francisco. Ven though I did not have direct service from him, I'm pretty sure he was the team lead on this early and VERY busy Saturday morning. He did not miss a beat. He kept everything moving and coached a couple of the newer guys on service skills all while maintaining a smooth operation. This team is very competent and it makes it easy to trust that my vehicles are being well cared for. They pay attention to every detail. Please don't change a thing at this location. It's the best one I've ever visited. read more

I've been using this location for a wild with a friendly service but they hired inexperienced personal and for two times I go exclusively for oil change and end up with broken filters and now last visit they broken electric system and computer missing the clap of the motor filter and touching parts with frankly un experience. read more

Well, you sit in your car, they call you up, run through a list of what you need and also what kind of oil change you want. Regular is $45 and synthetic is $75. They check your fluids, pump air in the tires, check your wiper blades, and change your oil all within 15 minutes. I got a Yelp $5 off coupon but if I'd gotten a Groupon it would have been even less. Next time will do. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Miami, Florida

Jose the assistant manager was great! Very knowledgeable and helpful. Tipped for above and beyond service

I accompanied a friend to get his oil change done. We went earlier today (Monday afternoon). My friend swears by this place and wanted me to check it out too. When we pulled up to the entrance, there were a few cars ahead of us. A guy came by and told us they would be right with us after they service the other cars. We didn't wait long. Soon, the same guy, Richard, gestured us to pull up the car into the entrance area. This was my first time experiencing an oil change that you can just stay in your car, so that was cool. My friend said the service is usually really fast. Richard instructed my friend to check his lights, brake, signals, etc. Then Rodney started checking the front and the engine, and they proceeded with the oil change. We walked to Taco Bell next door and came back in a few minutes. The car was pretty much done. The total cost ended up being: $19.99 (Groupon) for conventional oil Plus additional $13 something for the rest of the oil quarts, etc. So, not bad for oil change compared to $50+ regular prices! And the service was great! By the way, there's free wifi for customers to use while waiting. Thanks guys! I think I'll be coming here instead of Jiffy Lube next time for my car. read more

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Easy does it! Full car check up and great service. It gets really pack so go early. Fantastic for people on the go

DO NOT have your oil changed here. I was there for an hour waiting and I thought that was the worse of my trip there. While they were working on my car one of the guys was being tested on everything they were doing to my car. At one point the supervisor told the guy working the oil type, he apparently didnt hear him, said something else the supervisor just watched him use the wrong oil. After a few minutes the guy looks at him and says "thats wrong isnt it" the supervisor nodded his head. The problems I had following the completion of my oil change has me wondering what really was done. They showed me every filter that was dirty and needed to be replaced. When I said no they had an attitude, but it gets better. I am finally done and ready to leave I turn the car on and my battery light comes on. I told the supervisor and he said "I just told you the battery checked out fine" he had the worst attitude. Huffs and puffs and tells me to pop the hood. Like a drama queen he said see I told you everything is fine. I explained that there wasnt a battery problem before I got there and now the light is one, what could have happened. He closed the hood and told me to start the car, I did and the battery light was not on. I pulled out of the bay and it came back on. I got out of my car and said it was back on, his reply was well then you need to take it to a mechanic because nothing they did would have caused this to happen. I explained my frustration and he continued to say there was nothing he could do to help me and that the computer told him my battery was good. I shouldnt have left. Not even a mile down the road all of my dashboard lights came on and then off AND on again. There was traffic and when I was stopped and the car was in idle the gas gauge was going up and down non stop. Thankfully my house was only a few miles away so I went home. Turned off the car and tried to restart it, NOTHING happened it was completely dead. I called the store, no answer. Called back and someone picked up and hung up. I called again, after 10-15 rings someone picks up and I started to explain my situation, he interrupts me to say that this was not the location I was at and the calls get forwarded if they are not answered. I continue to explain the situation, he asks me to hold and tries to get the store on the phone. No luck. In the meantime I want to know what they are going to do about my car. He transfers me to the che case would be emailed to the store and they had 24 hours to respond. I wasnt happy because now I am stuck at home with no car and no way to get to work. The supervisor calls me back several hours later. He continues to insist that whatever happened to my car had nothing to do with what they worked on. Rudely said, and I told you the battery is fine so its probably an electrical problem. I asked, so thats it? Too bad for me that now my car wont start and I need to figure out how to get it to a mechanic. I explained that the corporate office said that they could send someone to jump the car so that I could get to the mechanic. When I asked the supervisor if someone could come do that, he said lady I dont have people sitting around that I can just send to your house. Are you kidding me? He offered no solution to the problem. I asked when could they come, he said that he didnt know and they close in 2 hours. I explained how his customer service was horrible and even if it was a coincidence that this happened how could he just not give a shit. Thats when he said that he would come to my house on his way home to jump the car for me. I said thank you and I never heard from him again. Didnt show up, didnt call and didnt follow up with me the next day. Basically they did nothing but tell me it was not their problem. I paid $140 for an oil change and a filter and my car doesnt work. Absolutely unacceptable. read more

Valvoline Instant Oil Change - All the lights came on - Oil Change Stations Near Me - Miami, Florida

Down visiting some family in Miami and wanted to get the oil changed in my SUV. Stopped in and the place was pretty busy, but the guys appeared to be working as a team and were very efficient getting cars in and out in a timely manner. They didn't push any unnecessary maintenance and they were very courteous. The guy helping me noticed I was military and applied a 15% discount on top of thanking me for serving. The manager cashed me out and was sure to ask how his team did, seems like he runs a tight ship and I appreciate that. If I ever need an oil change in this area I'll come back here again. I'm going to recommend to my family as well. A+++ read more

Came here after seeing 2 recommendations for this location. I dread getting any car services because it's just so mundane. My experience today makes me believe this will be my new service location. My husband and I weren't feeling great but had to get my oil changed and thank goodness it's like a "drive-thru" so that we didn't have to expose anyone to our colds and we were comfortable enough in the car. Service was quick enough and just to the point. The mechanics all looked pretty young but they had a system of communication going that made them seem more mature in their positions. The guy that helped us had a shirt that said Williams but he said his name was Miguel (I believe) and he was great; explained our options and was just kind overall. Hope it's the same experience next time! I also had a coupon texted to me after I called their number to ask about wait times. read more

At this point I have had about 7 oil changes since I stopped going to this establishment (my household now has 3 cars)....I stopped going bc of the damage they did to my oil pan which they never replaced. If they had offered me, say 7 oil changes for at no cost, I would have been happy at this point and would have continued as a customer but instead they are out the revenues they would have made off of me in the future for most likely years to come for 3 vehicle and soon 4 as my daughter will get her car soon.......great business guys...keep up the good work...and by the way every chance I get I tell someone to avoid your establishment. read more

Marveling right here at hammocks the slowest one I ever had in my life brought my Mercedes-Benz and I've been there for almost an hour this is unacceptable customer service very nice but the service way too slow If you don't wanna lose your religion don't come here read more

Wow! I usually go to car max for most of my regularly scheduled oil changes, but I couldn't get a convenient last minute appointment time. I gave valvoline a try as a walk in. Super friendly and professional staff. Even gave me some sweet discounts! Felt safe in my car the whole time as covid is the new normal. read more

Valvoline Instant Oil Change - Discounts! - Oil Change Stations Near Me - Miami, Florida

A coworker recommended this place to me and I am very greatful. Quick and easy!!! Great customer service and knowledgeable personnel. Corey, our technician, was very informative and personable. I highly recommend this place for your oil service needs. read more

Valvoline Instant Oil Change - I don't let just anyone touch my baby!! - Oil Change Stations Near Me - Miami, Florida

Terrible. Zero stars. After waiting in my car for 45 minutes, I get in and tech quickly scans vin to tell me they are out of full synthetic oil and filter for my Mercedes' suv. Are you kidding me? Do yourself a favor, Go to any of the other drive in oil businesses where they come out to your vehicle as soon as you drive in line to determine if they can provide the service they advertise . Don't waste 2 hours of your life on this one. read more

Great Customer Service !! My car had problems and they moved mountains to fix it . That's why this is my spot to do minor vehicle maintenance. read more

AMAZING CUSTOMER SERVICE!!!! Lots of youth, but very knowledgeable and on it. Everyone was very sweet, I will definitely recommend this spot to everyone I know. read more

They say 15 minutes for an oil change. I know it will take longer but 1 hour and 20 minutes inside the Bay (Im not including the 40 minutes waiting to drive up inside) already is just ridiculous. Not even a shop that you have to get out of your car & has to lift up your car takes this long. Sitting in your car does sound nice but after an hour it gets real Hot and uncomfortable. I understand they can be busy but the time that I waited for just an oil change is unjustifiable. Unfortunately as sweet as they can make it sound i will most definitely never come back. read more

Love this place ! Every time I have to get air in my tires there is no problem . They always try and get me a great deal when ever I do my oil changes . Very reliable place . read more

I went the day before and an employee told me the best time to go for a shorter waiting time was when they first opened. This morning I went before they opened, four cars were in front of me. I was told the waiting time would be an hour, which was fine. An hour passed by and they told me to wait behind a car that was being attended to. 10 minutes later the 2 bays from the other side of the garage became vacant. They called in 2 cars, who arrived after me, to get in. I reminded the man that I was here first and he told me that Id be out before them- I was still waiting in line. 30 minutes later they pulled me in, at this point I have been waiting for 2 hours... but as advertised, I figured I would be out in 15 minutes. 15 mins pass by, the two cars who came after me finished and 2 new cars were asked to go in. one of those cars got their oil changed and left before mine was even done. THREE hours I waited... I am so disappointed of the disservice and lack of respect I felt today at Valvoline. I hope no one experiences this. read more

Been coming here forever and the service is always amazing, love the people who work here they always give me all the information i need and always make sure i leave happy and informed. charles was polite and kind, service is always top notch! read more

I'm a frequent user of Yelp for many years but have never left a review. I had to come on here to say that this place has the most amazing customer service I have ever experienced while getting an oil change. They are professional, organized and communicated very clearly. I am a very happy customer and will be returning for my regular oil changes moving forward. read more

6/22/20 Update: Just spent 16 minutes on a phone call with the so called, "Manager" of this establishment and a CSR who was notating the call. The amount of hostility that was given by this manager was despicable; so much so, that I had to cut him off and told him to refrain from speaking to me any further. When a customer brings unprofessional behavior to your attention, the appropriate response is, "I'm sorry you had that experience, we will look into the matter, and move forward accordingly;" NOT blaming the customer for a lack of maintenance on their vehicle? Especially when your employees were inexperienced and unprofessional. Had my concerns been met with an iota of professionalism, I would have dropped the matter and moved on. The fact is, I drove into Valvoline with one issue and left with an additional one. read more

Great service, always fast and professional. These guys change my whole family's oil and no one has any complaints, and no it's not just me the wife it's her mom, dad, cousin, aunt 1, uncle 1, aunt 2, uncle 2, my mom, my dad, my sister, my aunt, my uncle, my girl cousin, my boy cousin, my grandma, my grandpa, oh and her brother. Any who all those people have been coming here for years and never had a complaint. Ps. There's a carvel ice cream next to it if you want to cheat on your diet. read more

Just wow! Every single employee here provides over the top customer service. They are all so polite and respectful and eager to help with anything you need. This service is better than Publix and Chick-fil-a COMBINED! read more

This is my usual spot for oil changes and car maintenance. Always gives great customer service. Today I was helped out by Miguel and Ivan. They were excellent with both customer service and communication, even made some recommendations for services they don't offer. I really appreciate the staff here at this Valvoline facility. read more