Had my brakes worked on, found out that a caliber was bad. They fixed it and now I stop on dime…read more The vett rides Ok !! Thanks for the extra mile.

I had a tire mounted a few years ago, and it was the most I've ever paid…read more I'd never go back with the price they charged.

I went to Berena's Automotive Center to get an estimate for fixing or replacing my muffler and…read moreaddressing an oil leak. I spoke with Russ, who told me they would inspect the car and follow up with an estimate. They not only provided estimates for the muffler and oil leak but also gave me a list of other items that might need attention. I appreciated that when I told them I only wanted to take care of the two main issues, there was no pressure to do additional work. Russ also mentioned he would do his best to have everything completed by the next day, even though they were closed that day. Overall, I had a great experience and will definitely be returning.

Starting with making an appointment was seamless. I was treated very well from the time entered…read moreuntil I left. Everyone was professional and friendly. My car was serviced in a reasonable time. The work seems to be done properly. I'll definitely return here.

Frank was the guy who took care of me and my car. Very nice and efficient. The waiting room was…read morenice and warm versus the cold weather outside. My car was handled with care. Frank opened all the door to the business for me and on the way out as well. It is the little things that really impressed me like that. Very professional and personal they were. I will return and hopefully get Frank again.

Watch the upsell! My Wife went in today for an oil change which I assume went fine. However, she…read morewas quite surprised when they told her she needed new tires. We had just installed brand new 75,000 mile tires at Costco (less than 5,000 miles on them) but maybe because she is a woman she might not know any better? The treads on the tire are perfect and brand new in appearance. She was upset when she came home and we both are disappointed because if she did not know any better and the tires were not brand spanking new she could have been tricked which to us is not far off from stealing from somebody. I could see if the tires were somewhat worn as it can become a judgment call but this was blatantly dishonest. I hope it was just a misjudgment of some sort and prefer to give the benefit of the doubt but caveat emptor. We will not go back because it kind of makes you wonder if they are not honest in one area will they be honest in others?

They helped me so much, we're very thorough and easy to understand. And very patient with me. Kept…read moreme up to date.

This is a very professional tire and vehicle service business, I read reviews and provide them as I…read moresee. Was so lucky to find this place with a flat tire on my fifth wheel, took me in and fixed my problem and got us back out in the Fun Zone. Thank you for turning our bad morning into a great trip. As far as I can see the community is lucky to have great place to support. Thank YOU

I had an issue with my back brakes on my Chevy Truck. I was told that I needed rotors and pads. The…read moreprice for the repairs was $399.00 out the door. To save my life there's always something else that will need changed, repaired,etc. I was told my drivers side rear caliper was defective. Another $50.00, which took my total repair cost to almost $500.00. The office manager said they will repair the problem for no labor charges, just $50.00 for the new caliper. I was not good in math when I went To WGH High school, but $399.00 to almost @$500.00 for the entire repair cost was much more than I was told. This is where they get you as a customer. The guy that worked on my truck was damn good in his work. So I guess life goes on.

I went for a front end alignment. Couple weeks later I'm still having problems so I went to…read moreanother shop and found out they did not even fix my car !! And on top of that when I was at Midas, they told me I needed new shocks and struts as well. When I was at the next Car Shop they said I did not need new struts and shocks . So Midas was lying about that too. However I contacted the district manager, and I did get a refund.

I've been a steady customer of True Tread for 15 years today I went to get the standard 5000 mile…read moretire rotation and spin balance done. Well after getting scolded by a mechanic and told I don't need spin balance and to quote "It's a pain in the ass to do" and "We're short handed". They will no longer see my vehicle or me again. I went in for contracted service and was basically told no and piss off. DONE!

They are efficient, thorough, and do not oversell. In fact, during their overall safety check,…read morethey discovered a bulb out and replaced it free as a courtesy. It is worth the drive from Niles to have my car so well cared for.

Outstanding experience! We have been customers for years. They are very reliable and offer honest,…read moreaffordable work. Anytime we have something that needs ro be checked, Jason is our go to shop! I confidently recommend them for any automotive need.​​

During this transaction, the merchant exhibited major deceptive business practices, which forced me…read moreto immediately halt all contact and have the truck towed away: Refusal to Return Parts: When I asked about getting the old parts back if a replacement happened, the mechanic claimed a "core charge" prevented it. When I offered to pay the core charge out-of-pocket to keep my property, he refused to call his supplier to check the price, aggressively claiming he was "too busy" while I stood right in front of him. Refusal to Stand By His Work: The merchant wrote "New PCM to fix issue" on his paperwork. However, when I asked him to sign his name to validate that his diagnosis was correct and would actually fix the vehicle, he completely refused to sign it. Fabricated Billing Items: The merchant charged for items like an engine coolant sensor and its wiring. However, the vehicle's computer was not even communicating or reading data to generate a trouble code for that system. They billed for things that could not possibly have been diagnosed. Definitive Proof of Fraud (Dealership Invoice Attached): Because of his hostile behavior and refusal to sign his name to his own diagnosis, I had the truck towed directly to an official manufacturer dealership for a certified inspection. As clearly proven by the attached Official Dealership Invoice: The truck never needed a new engine computer (PCM). The actual issue was simply a broken wire running to the PCM. The dealership repaired the wire, and the truck runs perfectly on its original computer.

Even though the staff had changed a couple times in the over 10 years I've been going here, the…read moreguys are always super friendly, professional, and treat you and your vehicle with respect. I used to drive a 27yr old Plymouth that was primer & rust and they treated that car like a brand new Mercedes every time. They ensure you know the cost of the services BEFORE hand, don't try to talk you into anything you don't ask for, but inform you of anything they find. I've had other places try to tell me a 2 month old air filter needed changed or tell me my vehicle 'required' high mileage oil (at 70k). This place won't do that. Quality, fast, affordable service done the right way!!