This is where I'll be getting my oil changes and routine maintenance for as long as I live in the area, and I recommend them to all of my friends and family. Every experience I've had here has been fast, friendly, and, most importantly, honest. On more than one occasion, I've come in thinking I was due for an oil change, only to be told that because I don't drive very much, my oil was still in good shape and didn't need to be changed yet. Many businesses would have happily taken my money and performed unnecessary work without saying a word. Instead, they were upfront and honest, and that kind of integrity is hard to find. Their honesty has earned my trust, and they've gained a customer for life. In a world where it often feels like companies are constantly looking for ways to nickel and dime their customers while providing less and less value, it's refreshing to find a business that genuinely puts people first. Thank you for bucking that trend. read more

The convenience of not having to get off your car and wait around for hours like at the dealership is why I keep coming back. The cost is comparable to other oil changing places and less than the dealership. You also don't have the annoying sales person, but they will notify you of other services they offer and/or if you need them. If you sign up for emails they frequently send coupons which is an added perk. The staff is kind, efficient, and deliver great customer service. read more

I came in today for an oil change! They are my usual spot and are always fast and friendly. Today there was already three cars ahead of me but my wait was under 15 minutes to get up to the bay. They usually send out promotions and discounts which I always appreciate! Today I used a $10 off coupon so my total was $77 (with a donation to dells children hospital) read more

Valvoline Instant Oil Change - Valcoline sign - Oil Change Stations Near Me - Pflugerville, Texas

This is the most unprofessional location ever! They are the most rudest people ever! They have turned us away 3 times for an inspection because either the guy left early, they get slower in the evening so the guy leaves whenever he wants but his time is 5pm! That's not okay that they do this! Alex tried to say blah blah blah he's the worst there! They need employees who actually want to work and not just stand around to earn a paycheck! I have called and file a complain and hope they took my message or I will call back again everyday! Nothing can improve at this location! If you need a new more trustworthy place go down the street by the Denny's that place was awesome! The inspection guy was there and won't leave early!! Everyone needs to know the Pville one stinks!! Don't use them AT ALL!!! read more

The workers at Valvoline did an amazing job on my oil and filter change. They were so respectful and explained everything so well!

Stopped in here a couple times. The manager and staff are always prompt to greet you at your vehicle and they do a great job. Recommended.

I took my car to Valvoline in Pflugerville for an oil change. I also asked if they could check my tires as I believe I am overdue for a rotation. The man that looked at my tires briefly checked my driver side tires but I feel like he brushed me off, as if to get me in and out of there as soon as possible. The other gentleman that was in charge of my oil change was much more helpful. I waited in line for about 5 minutes and my oil changed took about 15 minutes. They checked my tire pressure too. You don't even need to get out of your car. I'll be coming back in about 5k miles! read more

I loved that you used to be able to come here to get your inspection and not leave your car. I guess something changed and now you must get out and have them drive your car. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Pflugerville, Texas

I love the service I receive when I get my oil change. However their inspection person is never working. I went back 3 times to try to get an inspection and there was always an issue. Unfortunately not the first time this has happened. Had to go to Firestone. Not sure I even want to go back to this one for an oil change anymore. I spend plenty of money there and it's ridiculous that there is never anyone there for inspections when you advertise that as a service. read more

Love this location and their friendly service. Come here for all my oil changes. Have had the following services as well. - Battery Replacement - Air Filter Replacement - Cabin Air Filter Replacement - Automatic Trans Fluid Replace - Radiator Fld Replacement - Emission Inspection -brake light replacement read more

Very friendly and motivated staff. Got a state inspection. 2 people in front of me and it went pretty fast.

Went for an oil change. I alway check the work before I leave. Found this gem. Four missing clips that hold the cover on. I asked the tech about the missing clips and he ran to dig one out of the trash, one was found on the floor, and two on there tool bench. A manager came out to see what was going on. I informed him of the situation. No apology just went in and forced the clips in. Been here before without issue. Unfortunately this will be my last time here. read more

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What a pleasant surprise! Came here to have a coolant flush done. Not only was the price less than half what the dealer charges, it was performed while I was in my vehicle. Everyone was professional and friendly and explained the process as it was going on. Hard to go anywhere else when you have this type of service. read more

Went to a Valvoline location that didn't have an inspector & I left a bad review here. Decided to give them another chance. Went to a different Valvoline location. Called beforehand & was assured there would be an inspector on site this time. Went there & they told me their computers had been down for days and couldn't help. Do not waste your time with this company. read more

I went in for an inspection and afterwards this was the interior of my drivers side. The two young men who did the inspection left oil/grease stains on my interior. I will not be going back... read more

Valvoline Instant Oil Change - Drivers front mat - Oil Change Stations Near Me - Pflugerville, Texas

Came two time to do my inspection, they told me that " the inspector is not here. Please go to the one at 35 cross 45 ". EXCUSE ME? Mark your hours accurately to save everyone's time. I will NOT come back again. I call this false information listed on public. read more

Easy to get in an out when it's not peak time but asking for an inspection is like asking for ice cream at McDonald's. The machine is always broken and you end up having to go some place else. read more

Great customer service by Raymond, I'm not sure if he is the assistant MG but he was very helpful in providing me useful information about my oil change mileage. Definitely will be coming back to get all my car needs addressed by them :) read more

Ethan and Erik were a huge help today. They both went out of their way to help both my wife and I with our flat tire. We will be returning for all our oil and fluid changes from now on. Thanks for the amazing customer service guys! read more

This was THE BEST oil change experience I've ever had. Just drive up and wait in your car while the do it. You literally never get out of the car. I interacted with Raymond, Ryan, Jeremiah, and Nate. They were all incredibly charismatic, explained everything they were doing, and showed me the results. Their prices are fair - I was going to buy new wiper blades anyway, but they had the frameless ones I wanted and no install fee, so I was willing to pay the $3-5 premium over Walmart prices. This whole experience was great and I will definitely be back for my next service and many more to come! read more

If you don't have availability for one of the most popular services (state inspection) for the first 4 hours of the day, you might want to list that on your website. Customers don't enjoy wasting their time. read more

These guys staff well, sharpest cleanest shop in town. I'm really impressed. The guys Raymond, Z, Nate were top notch....I got here 3 minutes before opening and Nate came running out to help. Best service I've had in a long time. read more

Valvoline Instant Oil Change - Entry area and I got to stay in my vehicle for inspection! That means I could have come with sleeping kids in the car! Wow! - Oil Change Stations Near Me - Pflugerville, Texas

Ready to pull in at 4 PM on a Saturday and me and two other cars were told there are no inspections happening right now. I always thought if the hours of operation meant that's when you can come and pay for service.. read more

10 stars if it were possible !!! Raymond accompanied by amazing crew with exceptional team work took care of me but more importantly my car's needs. He lead with a smile on his face which reflected onto mine especially after a tough week. I appreciate y'all and Thank you guys for a your service excellence and will be back for many oil changes read more

This place is awesome great customer service it all started over the phone , when I got there mid day so it's hot but everyone was still smiling , I loved how everyone got along and act like they really enjoyed there job. They all had manners I found a new spot for my oil changes. Thank you Angel and Itzel read more

I sat and waited to be serviced. They told me to wait. I saw another car pull right in while I sat and waited. When asked, he said he'd get to me in 30 more minutes after I had been waiting 10. He was rude and I won't be back. read more

Took my wife's F150 there this afternoon, thry did a great job. Service was fast, the people were polite and informative. They'll get more of my business read more

I normally don't make a complaint like this, but this really upset me. I would not recommend anyone taking there vehicle to Valvoline in Pflugerville Texas at Limestone Commercial Drive. I took my vehicle to get my oil changed on 11/21/2021 and they screwed the oil plug on too tight and will not make it right. My son was going to change my oil, but he said the plug is stripped. I took it back to Valvoline to get them to take it off a kid comes out and said let's take a look he comes back and says yeah it's stripped after he tried taking it off with a machine. He said I needed to take it to a mechanic to have it taken off. Really??? Your people messed it up. All you have to do is make it right. I left and told my brother and he said let's go back and talk to a manager. We went back and asked to speak to a manager. A guy came out and said he was the manager. He argued with us saying it was our fault it stripped (the guy lied trying to blame it on my son who would not touch it) my brother asked for the district manager's number he stated he was not allowed to give it out we asked for the cooperate number and he said look it up. This is how you run your business!!! I am so disappointed. To make matters worse I even called Corporate to make a formal complaint. Imara with customer service took my complaint on 4/16/22 and said I would hear from the area manager who is Ben or the market manager who is Ray. I didn't hear back from anyone so I called back on 4/22/22 and spoke to Suzanne who stated they closed out my case. All I wanted them to do was make it right so I can get my oil changed. I will not be going back to Valvoline!!!!! That is not how customers should be treated. Here's Valvolines response.......... Thank you for bringing this to our attention, Frances. Our records indicate that our Area Manager reviewed your visit and found that you came in and informed the store that your son stripped the drain plug and needed assistance. Our Area Manager is the highest contact and final decision in our claims process. Unfortunately, based on this investigation our Area Manager has denied the claim. Our Customer Care Claims Team would be happy to answer any other questions you may have at 800-327-8242. The manager lied about the whole situation. I will never use Valvoline. Reading other reviews on Facebook this is a common occurrence of Valvoline in other states too. read more

I visited this establishment to get an inspection. I was asked to wait in the office while the the inspection was being completed. Although the inspection failed due to the check engine light I gave him a $5 tip. However, when I arrived home I realized the container in which I keep individual sanitizers, gloves and other items were cleaned out. Thankfully he left my umbrella. I'm so disappointed not only of the stolen items that can thankfully be replaced but it's the violation of taking my personal property and disturbing my peace. read more

Great for an oil change. They didn't try to sell me things I didn't need or want. And they are quick.

I came to this location trying to get my vehicle inspected and both times the attendant told me the computer that does the inspections didn't work? The first time I came all the employees were standing around their cars like it was a car show and not a actual business, this young guy approached my truck and asked me if I needed a oil change, I said I needed a inspection to get my tags, he immediately told me the machine didn't work. I came back a few days later and was told the same thing? Does this business offer inspections or not? I will be contacting corporate office for this horrible customer service. read more

Quick service while you sit in your vehicle. All fluids, battery, and tire pressure checked. Professionally reviews suggested items needed at what mileage intervals. Use a Groupon and save on synthetic oil change. read more

This place is awesome! They are always ready and happy to help just ask for Ryan and he'll get you taken care of!

That's great that some people had a good experience but I didn't. My battery drained and there was oil spilled under the hood. My son noticed it when he was charging my battery. I have to clean that up. This is the first time I've been to this place. I will go someplace else in 6 months. read more

Amazing service, extremely friendly and they did an entire car inspection when I went in for an oil change. No additional hidden charges nor overselling services. read more

They don't carry common oil filters. I brought my Mazda 3 and my wife's Miata in for an oil change a few days apart. Both times I was told they don't have the oil filters. Kinda like McDonald's running out of fries. Don't waste your time. read more

Amazing service, they guys are always very friendly and helpful. Will not go anywhere else for an oil change!

Ryan and his team are good people w amazing customer service. I bring all my cars to him.

went to get my oil changed and blinker light changed and they overcharged me for a lightbulb that was NOT the blinker bulb. they ended up fixing my blinker but still charged me for the other bulb that I did NOT need after they realized it was not the right bulb on their part AND they kept the bulb. Anyways one of the workers apologized and wrote me up a coupon for $20 off of my next oil change and told me it would be valid at this location. So of course I drive 30 minutes to this location for my most recent oil change and let them know what had happened last time and I gave them my signed coupon. They proceeded to tell me that that worker who signed it does not work there and apparently never had the authority to do that but they would still honor it anyways, this I was grateful for. However once I received my invoice I noticed that they did not honor it and in fact charged me the full amount. I am disappointed in the lack of professionalism and communication at this location and I will not be coming back because I do not enjoy losing my hard earned money. read more

State inspection. One of the only places open on Sunday. Quick, professional, and thorough. Highly recommend.