I had a really positive experience at this Jiffy Lube location. The staff was professional, kind, respectful, and--most importantly--honest. They took the time to check my car and, instead of trying to upsell me or charge me for something unnecessary, they were transparent about their limitations and didn't push any services I didn't need. That kind of honesty is rare and really appreciated. Even though they couldn't complete the service due to my BMW being more complex, they still made an effort to help. I left feeling confident in their integrity and would definitely recommend them based on their customer service alone. read more

Fast and friendly service from start to finish. The staff was courteous, explained everything clearly, and got me in and out quickly. Overall a smooth and hassle-free experience. Would definitely recommend. read more

Went in for a simple inspection and got a show. All of the employees I interacted with were exceptionally professional--especially Troy, Matthew, and most notably, JR. Before assisting me, JR handled a particularly difficult and disrespectful customer. I witnessed the entire interaction, and I can confidently say that no one at Jiffy Lube did anything wrong. Despite the customer's behavior being completely out of line, JR remained calm, composed, and courteous throughout. I was genuinely impressed by how he managed the situation. Kudos to JR and the entire team for their professionalism! read more

My friend went to get his lights changed and oil changed. He got there and they didn't have the needed parts so he went to another auto parts place and bought everything and WENT BACK.... Long story short, he bought the supplies somewhere else and he did the work using HIS OWN TOOLS!!!! Got to dispose of the used oil properly, but... not at all what he expected. Nor would I... read more

I appreciate the very friendly staff. I went in for an inspection and wasn't given the run around of add ons. They got me in and out quickly and I definitely appreciate that. Thanks guys! read more

Seriously quick and great explanations of repair needs. I appreciated the honesty and quick work!

So very helpful, kind considerate answer questions and Fast. I don't think I've ever had such a pleasant experience getting my oil and filters changed. read more

Matthew was very knowledgeable and helped fix a problem with my Temperature Sensor. The process was very smooth. Will come back soon for future oil changes. It looks like they take pride in keeping a neat and clean environment. read more

State inspector told me he would get me in and out, it took me 6 minutes to get a copy of my insurance (my hard copy was outdated) he took off for an hour lunch literally 60 secs before my policy hit my inbox, then somehow I got bumped to third in line,, place was clean though!! They get an extra star for that. read more

Thankful to Matt and his team for going above and beyond to explain what was going on with my car. Matt took his time to explain parts, that others told me needed replacing, were actually working just fine. Honest and reliable team. Even offered to see me before biz hours to troubleshoot what could be going on. Thank you Matt. read more

Charged $98 for light bulb change they couldn't even change in 30 minutes. I came with my own headlight bulb I needed to be changed and they didn't put it in right and said it was wiring when they couldn't make it come on. I checked it myself later to learn everything was fine and the light works. I also had to remind the tech to check my fluids which I thought was routine anytime you come in. save your money and go anywhere but here. read more

I went to this Jiffy Lube on a whim to get my vehicle admissions testing and I was so glad I got there. The reception area is clean, the staff is friendly and I was in and out within 30 minutes. Very professional atmosphere and great service! read more

Great service, great people, would highly recommend this jiffy lube, came in for an oil change on my lifted truck they had no problems serving my Truck. read more

Honestly, the service was great and quick. Did I mention quick? After a whole long list of things I needed to do just to get a new ID in Texas, I came to Jiffy Lube as soon as they opened as I was told I needed an inspection (despite my lease being up in a few days). I believe the manager's name was Luke but I could be wrong. Maybe it was Mike. Now I feel bad lol either way, I explained the situation and I was in and out. I really appreciate the quickness and ease I experienced coming here. I would definitely recommend! read more

This place has improved so much the past year! The staff is friendly and speedy. Took my car in for oil change and was in and out in less than 15min! The only complaint is Jiffy Lube has gotten rid of their online coupon for Conventional Oil Changes in the past few months when I was there last and only has coupons on website for and email for Signature Oil Change. My family have been taking all our cars for decades to only Jiffy Lube and appreciated that we could at least get a $10 off coupon online. read more

Good dudes running the place. Got an oil change and they let me know some other work that needed to be done. Nothing forced just notified. Got the other stuff done for a good price. read more

They were friendly and nice, not an issue. I looked at my receipt and it said they checked a variety of things on my truck. I asked the guy when he finished with my truck if he checked the transmission fluid, he had to ask someone else if they even did that. The person in charge came over and helped then tried to sell me a transmission fluid change. I asked this new person if they checked my washer fluid or my brake fluid or my brakes, basically all the things listed on my receipt other than just changing the oil. He then checked my brake fluid and washer fluid and said they were okay (I know the brake fluid was low). He then glanced at my rear wheels and said they now did brake and it looks like I need rear brake and did I want to have them done. I know how to change my brakes and I know you can't just look at the tire and tell I need brakes. They hurried to change the oil and didn't do any of the other checks they claim they do. I've had issues there in the past with state inspections so no longer let them do that for me. Now the oil changes are half-assed. I'm done with this shop. I am only talking about the FM620 location, I've not had issues at other Jiffy Lubes. read more

Highly recommend this location. Super fast and thorough. Staff is wonderful and highly trained/knowledgeable

Love this location. The staff is always very polite, professional, and honest. They do a great job with their time estimates and the lobby is clean and comfortable. read more

Went for a emission inspection - but failed because all the monitors in OBDII system were not ready because of recent code reset. The tech was extremely helpful in explaining the issue and suggested to just drive around for a week so that all the systems are internally tested and recorded in the OBDII computer (it's also known as "full drive cycle"). Did that and passed the test a week later with no additional charge. read more

state Inspection - very good service. Very polite and friendly technicians. I recommend. read more

I have been going here for years and have enjoyed the service experience. I bought a new to me truck and took it in for an oil change. My account has my military discount on it but this truck needed to be added to my account. I reminded two different people three different times about applying my military discount. After waiting in my vehicle for them to process payment I was informed that they forgot to apply the discount and "hit him up next time and he will hook me up with a free air filter." Nah, there won't be a next time. Lame. read more

Was my first time and will never go back again... Two things about this location: 1) I came back to my office and realized that they did't put my wheel anti theft lock key back in the car after the tire rotation. I gave them a call and they were acting like nobody cares. I had to drive back to the store and pick it up. It was not my fault but the way they handled it was so annoying. 2) I had pre-paid service certificates which I presented there. The guy in charge was acting rude and weird after seeing them. He asked "what are you expecting from this certificate?" in a mean way. The way he talked to me that I felt like he was drunk. I don't recommend this location...Go to Leander one instead where they are so nice, kind and caring. read more

Incredibly fast. I was planning on doing some paperwork while they changed my oil and I could not even type 3 sentences before they were done. Very professional and informed me of every issue. Definitely will revisit them. read more

I would never drive back there and warn everyone not to go there as they simply took full payment for the service I requested, made me wait at the lobby and did nothing with my car, but I was assured that everything was completed. I was there on December, 28th, 2024 to have transmission fluid changed. So the made me wait for some time at there lobby while they were supposed to be changing it, and after that billed me 180 dollars for it, so I left being sure that everything was fine with my car and serviced. But thanks God I had a soon (500 miles later) repair needed with my car (it needed front cv axles to be replaced). So while replacing the front cv axles at the other shop, it was found out that no transmission fluid change had been performed to my car (the transmission fluid appeared to be dark brown instead of being pink as it had to be after change), so I paid 250 dollars more to have it finally changed. Thanks to this issue I wouldn't have to replace my Camry transmission in the nearest future, as it is much more expensive than those 180 dollars they billed me for doing nothing. read more

Jiffy Lube - The color of the transmission fluid that has been changed recently at Jiffy Lube shop - Oil Change Stations Near Me - Austin, Texas

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They were honest and priced matched good people! Just talk to your mechanics get to know them happy holidays!

Both inspection and oil change done efficiently by a very friendly crew. My pup Scout loves this team! read more

Jiffy Lube - Oil Change Stations Near Me - Austin, Texas

Thank you jiffy lube! I love having to tighten my own filter and clean a ton of oil off from under my truck because you can't do a simple task that you chathe way to much fo! I don't ever use your service but did in a rush this morning before leaving town and that will not happen again. I suggest everyone checks the w they do on your vehicle. shouldn Have to for what they charge but better safe than sorry. read more

Jiffy Lube - Oil Change Stations Near Me - Austin, Texas

There is a person name"Rami" on this location. Thanks god I wasn't there . He mistreated my daughter. She went to do the oil change and they didn't. Instead of changing the oil, they added two liters of oil. The motor almost mess up. DONT TRUST THEM. THIS COMPANY SERVICES IS REALLY BAD. read more

I have given this location two tries over the last two months and both experiences have been frustrating. The first time I was there for an hour and a half to only find that I heard new noises in my car but had no more free time to go back that day to find out what it was. The second time I went, which was today, all I needed was an inspection, pulled in and there were 3 cars ahead of me parked in the garages. Usually someone will come to the door to see what you need worked on. This day I sat and waited for 10-15 minutes and watched as these guys walked around at the pace of sloths seeing the car line build. I finally got out of the car to ask how long it would take to get an inspection to only find out they don't do inspections at this location. This place will waste your time. read more

Always a quick fast experience. Crew team is informative, nice and fast working. I'm a repeat customer but will continue to come back

My oil change at Jiffy Lube took 15 minutes, was reasonably priced, and everyone I dealt was friendly and professional. Big recommend.

Amazing service nice people. Clean place. Quick service. Good warranty on batteries.

The guys at the Round Rock Jiffy Lube did a great job. I've been there before but this time I was very impressed with their customer service, politeness and efficiency. Stay cool out there gentlemen. Nice job. read more

Very straightforward with good service. Usually jiffy lubes come with a lot of upselling.. this one felt different. Easy recommendation

As odd as this is to say, getting my oil changed was the most pleasant part of my day today. The gentleman who took care of me was extremely friendly, polite and thorough. He explained what they found with my fluids, tire pressure, filters, etc. And they were finished in less than 15 minutes! Could not be happier with the great service and I don't plan to go anywhere else. Thanks, Jiffy Lube team! read more

Too 3 cars to get oil changed. So fast. On the last one, my battery wouldn't start. The manager got his car to jump my battery. Didn't work but he let me keep my car in the bay while I got a ride to get a battery ( he said it would probably be much cheaper elsewhere). Then he put the battery in for me in about 5 minutes. So nice. Wasn't pushy about my wipers or filters needing replacing either, like I experience at Firestone or Lambs. read more

Every time I come to this location, I am always treated with the utmost respect. The workers are reliable and friendly and always willing to help! They are very knowledgeable in explaining what services are needed and recommend future services. I will continue coming here! These are the most kind and hardworking employees! read more

I don't know what happened to this location. I sat in the waiting room for 45 minutes while my cat was not moved in the parking lot. There were two cars in the bays. I eventually got up and drove off. What a waste of time. read more

I haven't been to this location in many, many months because of its poor service. I was in the area and really needed an oil change, so I stopped by. Wow! Excuse the pun, but it was a well oiled machine! Robert and Co. did a great job on my vehicle in a very timely manner. The guys had great energy and teamwork! It was even kinda fun to watch them work! I was so impressed! If you left once before a frustrated customer, give it another shot. You'll be glad you did! read more