It's rare that I'm impressed instantly especially when it comes mundane services such as getting an oil change. Originally I had made an appointment at the dealership to get an oil change but they told me it would take about 2 hours minimum and honestly who has time to wait around for that? I searched on yelp locally and Express Oil Change came up as one of the more highly rated places. As I pulled into one of the empty lanes, I was immediately greeted by a nice gentlemen name John. I told him I needed an oil change and he said it would take about 10 minutes and that was in fact true. He swapped out my engine filter, topped off my washer fluids, and checked the cabin filter as well. And since it was my first visit, he took off $15 of the services. Very pleasant experience and so efficient. Keep up the great work! read more

Poor customer service, Waited in line for 30 minutes and still no techs coming to see what I need. A simple inspection I called the store while I was waiting I can hear the phone ringing then they mute it. I think it's time to start going to Firestone up the road. Very bad customer service and managers don't really care if they get your business or not. read more

I had an EXTENSIVE amount of brakes work done on my Nissan Altima back in 2023: Front and back rotors, discs and pads all replaced. Granted my car is 13 years old so it was time for some brake work. I came in since the brakes would squeak every time I reversed. Car ran fine and give or take a few months into it, I heard the reverse brakes squeak again. I took it for review and was advised this is common for older cars especially in the mornings. I hardly drive my Altima since I work from home. Just got back from a road trip and the squeaky began again. This time, I took it for a second opinion: Nissan Dealership in Round Rock: They advised me all rotors, discs and pads will need to be replaced again. I advised them I had all that work done before. Unfortunately, the rotors were discolored due to contamination from packing protection oil prior to installation. I called Express Oil change and spoke with Tony. Since its been more then 12 months since the brakes were done, there was nothing that can be done. Tony also stated this could be caused from going through car washes and the solutions they use can stick to the brakes causing further harm. DON'T GO HERE FOR BRAKE WORK. STICK WITH YOUR LOCAL DEALERSHIPS WHO KNOW WHAT THEY ARE DOING!!!!!!!!!!!!!!! read more

Went for my regular maintenance. First express in PVille came highly recommended and I have been going there for 7-8 years. Two vehicles. Service is subpar now. I drove away and the plate under my car was not fastened properly of at all and crumpled like an accordion. The manager DID come out because I could not Drive due to it under my vehicle. New vehicle :( 1) when i first was told to pull away - the guy in the pit started yelling when I started the car :( 2) one would assume he'd finish the job properly - nope 3) Eric/manager did remove the destroyed plate however I had to ask how this would be rectified. 4) a few hours later Eric calls without identifying himself and asking for another name - smh 5) I live in Kyle so this was a second round trip to have the new plate reinstalled 6) I was told Shane is no longer there - and he was amazing with anything having to do with service 7) on return - I was told corporate was there - imagine if they were no 8) I was also told the guy in the pit had only been there two months! "He's a little jittery". There are no quality control checks with regard to what they do under your car And not one person offered a coupon or car wash or any customer service apology for having to come all the way back. read more

No response from management ever received! I stopped by with my new truck to get a reprint of the service for mileage purposes. That was an expensive oil change! read more

Express Oil Change & Tire Engineers - Auto Repair Near Me - Pflugerville, Texas

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1-2 hour wait every single time we have tried to go here in the last year. It used to be a good quality, quick spot to get your oil changed. Do not try it unless you have a couple hours to kill. read more

$91 for an oil change is crazy. Do they even change the crush washer on the drain plug?!? Unfortunately I had COVID my sister didn't wanna bother me and went up there. Luckily she was smart enough to know it was a rip off and came to me to get it done for $35 bucks. read more

great service from Kamran. I would go back. Five stars. I have been here several times with No issues. read more

Had such a good experience here today! Wish I caught my employee's name, he was super professional and explained everything so I knew exactly what was happening every step of the way. Normally, when I go to these fast oil change places in Austin, no one explains anything to me and I leave feeling unsure if they even did what they're supposed to do, but not here! The prices were totally reasonable for everything as well. I will definitely be returning here when I'm due for an oil change again. Thank you! read more

only place i trust with my oil changes! always super quick and i have never had any issues when coming here.

Went in for a quick flat repair and rotation. Let me tell you something. I've lived in some of the areas with the most expensive cost of living in this country and have never paid more than $20 for a flat repair. I paid $30 here. I wish I had known the store a block down from them fixes them for free! I wish I had known! For sure not coming back here to get overpriced services. read more

Express Oil Change & Tire Engineers - $30 for a flat repair! - Auto Repair Near Me - Pflugerville, Texas

I stopped in to get the oil change and Noah came out to greet me. 1st of all he didn't know the amount of oil that was included in his oil change. I told him I called and was told it came with 1 more quart than he quoted. He checked and came back and miraculously my now still took 2 quarts more than what they included. The thing that really irritates me is that I sat there for an hour before I got into the bay. They started to check me in and then I was told they were out of my oil?? Really- I sat there as Noah turned told others they were out of their oil as well but didn't bother to tell me?? I won't go back there. Story changes with oil needed in car and didn't have the thought to tell me my oil was out. Thanks again NOAH!! read more

Came in to have the oil changed on my mini van. Guy named Charlie took care of me, was speedy, and I wasn't waiting forever in the lobby. Loved his upbeat personality and top notch work. I'll be back! read more

I've been going to Express Auto in Pflugerville for years and they're the best. They've proved to be honest and friendly. Yesterday I was driving past there when I noticed that one of their employees (Charles) was walking past my car and he asked me to roll my window down. He told me that something in the front of my car was dragging on the ground and that if I had the time to pull into the shop. He then got some tools out and repaired the flap and didn't charge me anything. We're so lucky to have a business like this in Pflugerville! read more

To be honest I was going to come and get an inspection done since I am super unfamiliar with everything I called to get a quote and to see if they were busy. The guy on the phone was actually rude and pretty much rushed to hang up on me. He sounds very unhappy with his job even though all I asked was a question. read more

I needed a state inspection... tires checked and rotated... oil change... and a partridge in a pear tree! I had a few things that I needed to have done on my work car... I really thought I'd be here for a good part of the day. To my surprise they got me in right when I showed up, no appointment, and got my oil changed in about 15 mins! It was really fast. Then they took my car and did the inspection, rotated my tires and checked a problem tire I had all in about 1 hour. The guys were extremely polite... always calling me sir, answering promptly, and directly... I felt very well taken care of. They didn't mess around either... they got right to everything I asked for and completed it all in good time. (At a very reasonable price!) It was an over all great experience! I highly recommend coming here. read more

Express Oil Change & Tire Engineers - Pricing - Auto Repair Near Me - Pflugerville, Texas

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Fast and friendly. If you need an inspection, make an appointment if you are close to the end of the month.*update* My mistake on the appointment ability. Their vehicle inspection line tends to stack closer to expiration as would be expected. read more

Went here to have my brakes replaced and these guys were super professional and had my car fixed up and on the road in no time :-) Clean and they offer complimentary coffee. Definitely my go to shop from now on . read more

Do not trust this place. Ive taken my wifes jeep multi times. They worked on it and charged alot that didn't fix it. They try to find more and more wrong too charge way over what the job calls for. The last guy came in when i was standing there mummbied under his breath and could not answer the straight. read more

I went here to get air in my tire. Charles a manger there not only put air. I. The tire that needed it he checked all 5 of my tires and set the correct pressure on them all!! Yes, I said 5. He even went out his way and took care of my spare. Two important factures that made his service stick out. 1) they were closing in 5 minutes 2) there is no money to be made in providing air Yes he still took the time check and fill my spare tire. read more

I have come here a couple of times now, and my experience with the staff and their services to my vehicles have been great so far. Each technician has explained to me about my car's maintenance in detail. When I brought one of my vehicles in for an inspection, they explained about how my serpentine was going to be needing replacement soon. And they were right since my vehicle has 108k miles on it. Their hourly rate for working on your vehicle isn't too bad compared to most places. Definitely cheaper than what the dealership is willing to charge me on maintenance of my vehicle. I like how they offer full synthetic oil. They us Valvoline and Mobile One Full Synthetic oil. They did explain to me that I can bring my own oil of my choosing if I wanted to and I would be just charged for the labor. They offer coupons and military discounts to active duty and veterans. Plus you get a free basic express car wash with each maintenance. read more

I've been here many times. It can be hit or miss at times with this business, but for the most part they perform good service. They are usually friendly and frequently quick with an oil change or inspection, but there've been times I've had to wait a frustratingly long time, with the vehicle sitting in the bay, just for the oil change to be completed. But, this is pretty much the world we live in nowadays. I usually try to make my visits during slower times. I still go here, but mostly out of convenience. I do like the fact I can sit in my car while they do the oil change. If only I could get service in that part of Pflugerville on my AT&T phone. What's up with that...? read more

Went for a quick oil change today 1/7/19 it was even quicker than I would have expected. I was in and out in 17 minutes. I was helped by Ben who was very helpful. He offered upgrades which I usually always decline. He was not pushy at all. He showed me both the inside and outside filters as I watched in my car. I love that part of the service. Both were very in need of replacement which I did. He also gave me an estimate of what a full service would cost for a tune up. I trust him which in my case is a great thing. I highly recommend this store. read more

Danny was very friendly. He explained everything as he was doing it. Tony was quick with doing the labor. Everyone was super helpful, knowledgeable and friendly. I will definitely be back and will refer everyone I know here . read more

So, been getting my oil changes here for my 45th Anniversary Limited, edition Camaro, SS. They have always been excellent, quick, & very affordable . Had an issue with my alignment after it was supposed to be fixed at a collision shop. The collision place didn't do a great job, but offered to pay for it to have it fixed anywhere else as that would be quicker. I chose Express Oil Change because I trust them.. they didn't disappoint! Not only did they correct the problem, but they did it in about 30 minutes. Special thanks to Randy, who, as the GM there, took care of me personally, and made sure I was completely taken care of. These folks really care and do excellent work. I can't recommend them enough read more

I thought I had left a previous review for this location, but it must've slipped my mind. I visited this location months ago for an oil change. I also had some filters replaced as they needed to be. I wish I could remember the gentleman who assisted me during my first visit. He was extremely friendly and talked me through what they were doing. At the end of the service, I attempted to present a coupon I had, but he gave me a better one to use to save me more money. During my visit yesterday, I popped in just because I was in the area and because my oil change was 2000 miles over due. I did meet with a different gentleman. I did not notice his name tag and so I cannot say who he was. He had me pop my hood and showed me what the oil looked like. I was expecting him to tell me how awful it looked since I was overdue, but instead he told me it looks very good. I saw it, and it did look rather brand new. In fact, he told me that he'd be ripping me off if he went through with the change. It was unnecessary to have the oil changed and so he sent me on my way. I have to say I appreciate the honesty. I have never had any other location ever tell me that I didn't need my oil changed. That's not to say that others have lied, but he could have very well just changed it and I may not have even noticed. I absolutely recommend this location. If they're all as honest as this one man was, then it's absolutely worth the visit. You want to trust the people working under your hood. You want to trust that they're not going to start making things up and telling you that you need this, that, and the other when you don't. I know I will continue to visit this location whenever I need work done. Thanks guys! read more

These guys are the only people I will use to get my oil changed. They're always fast, not pushy with the filter thing, and the best part? If you get freaked out like I do about driving into the bay. They will drive it in for you if you ask! That actually is the selling point for me. They also take care of little things you need to have fixed. I've had them change windshield wiper blades as well as other minor repairs. read more

Worst shop, If you are reading this take my advice and do not come here. You'll pay more then a thousand of dollars for one a repair. Just to hear more things are messed up with your vehicle, now you have more problems to deal with. If I were you turn around and look some place els. I honestly and highly do not recommend this place to anyone! Also I know my car I know my knowledge, my dad worked on cars since I was 7yr. So just please Take my advice and don't come here. read more

Had my fiancé take my car in for a scheduled oil change, tire rotation, and inspection. Simple stuff. First I was told that the car wouldn't pass the inspection because of a damaged stud. Totally cool. I understand. I ask my fiancé to hand her phone to the tech at the desk so we can talk about the damage. Now all of a sudden the car can pass the inspection. Hmmm. Okay. I get the car back and everything seems fine (except for paying $125 for the service). Then I notice on one wheel I have three different sized lug nuts. Pretty sketchy so I went ahead and checked the tightness of all of the lugs and half weren't even hand tight. Wouldn't recommend going here. If they don't care about of of your most valuable assets, why give them your business? read more

Express Oil Change & Tire Engineers - Here are the lugs used on the wheel. This car has only been to the dealership so far. Not sure why someone would do this. - Auto Repair Near Me - Pflugerville, Texas

Love this place! Always quick, but also careful. I went in way too early to get the oil changed and instead of just changing it and charging me (as I've had done to me before) they advised me of the actual mileage and or date it was necessary...checked all the fluids and I was on my way...no charge. read more

Didn't tell me until my vehicle was in the stall, that they didn't have the equipment to rotate my tires, which is part of the oil change. Plus I asked if tire rotation was included when I arrived, and as told yes. Won't be back. read more

My current mechanic was booked solid so needing an oil change I checked for nearby places that could fit me in. I checked online and went to book an appointment yesterday for this morning, and the reply was "no appointment needed, come on in." Arrived at 8:00am and only one car ahead of me in lane for my bay. All service crew were wearing masks and taking proper Covid precautions. While waiting in my car a tech took my info and the work request. 10 minutes later I drive in and tech A.J. walked me through the procedure. I never left my car, was given great details and my questions were answered as well. I never felt like I was being given a "hard sell" on anything. 15 minutes later I was told the details of everything that took place with the oil change including fluid and belt checks, all lights checked, instrument panel checked, filters checked, etc. All at a fair price AND they give a military discount. Highly recommend! read more

James was very helpful and friendly. They have a dedicated oil change line and dedicated state inspection line. I was just getting an oil change - quick and easy! Never had to get out of my car read more

I just had to update my review and say that I just went to Express Oil Change again and had the best experience imaginable. My car had been burning oil and I'd deduced that the CPV valve needed changing. I brought it the part, which was wrong (thanks Autozone) and the technician walked me over to the parts store next door and got a new part and hose (the old one cracked when it came off.) Their service was fast, professional and personable. I wish I could remember the name of the guy who helped me. (He's the one with the 150lb tortoise in his backyard.) He was the best ever. I really appreciated him going the extra mile for me. I will certainly bring my car back for oil changes and minor repairs. This shop is so excellent, I'll call and ask their recommendation in the future for work they do not do. I am so glad I found them! They cannot be beat. read more

Fantastic service at a reasonable price. I was immediately greeted with a smile, and was directed to Mr Skilar who took care of me. He was very knowledgeable, answered all my questions, showed me possible issues in my engine, brought a mechanic over to confirm his concern over a moist sensor, offered extra services I wasn't aware of but didn't push it. I was very happy and my Jeep too. Thanks again boys! read more

Great job. Got me in and out in less than 30 minutes for a oil change and tire rotation. Thank you!

Great customer service and exalting everything they are doing and gives you the price before starting services. Highly suggest these guys! Super nice and very helpful read more

I've been here twice. Both times they were very pleasant and quick. I appreciate a business that values my time as well as theirs. I will be using Express Oil Change from now on. read more

Great service the gentleman helping me made it fast and simple and super nice and helpful

Great quality work, fast turnaround time, solid pricing, and friendly service. What else can you want from a business? Will definitely be going back for future oil changes and more. read more