I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Shae is quick to respond and reasonable in his pricing. I needed rotors and pads replaced on truck.read more

I recently stopped in for an oil change for the first time. As I pulled in I was instantly guided…read moreinto the bay for service. The gentleman immediately started working on my car and checking out the lights and blinkers. Within minutes I was done. The only downside was after the oil change another gentleman assisted with clearing the code on the dash and walked off with my hood still up and propped and no one to guide me out over the raised bay. Finally after I closed my hood another gentleman ran over to guide me out. Not sure what got them so distracted after they got my money and felt like the job was done.

Express Oil change in Pooler was great! Quick, communicative , and attentive. All of the staff was…read morevery friendly. Took the time to help make sure my maintenance light got reset.

December 29, 2025 I was completely taken advantage of at the Mavis tires and brake location at 1511…read morePooler Parkway, Pooler, GA 31322. I arrived at the location at 10 AM, expressing concerns to the general manager, Jason, that my steering wheel was loose. I explained how my steering wheel was flipped upside down, yet my tires were straight and that it was a safety concern. He told me the parts that were needed to fix my steering wheel. Trusting him, I agreed to have the parts replaced. I returned 2 hrs later & was told that my car was fixed. I took the car on a test drive, & the car was doing the same thing. I alerted Jason who also test drove the car & agreed the car was not fixed. He stated another part was needed in order to fix the steering wheel. I agreed, still entrusting in you all. I was called back 3 hrs later by the store manager, and was told that my car was fixed. Upon arrival, Jason was gone & the store manager made my experience even more dreadful. He did not greet me at all upon arrival & totally disregarded my presence, but I watched how he readily greeted 2 Caucasian women with a big smile. Again, I test drove my car & it still was not fixed. While test driving, I asked 2 techs to witness that my car was still not repaired. Both techs agreed and expressed concern for the amount of money I paid and the time that I had spent at the shop. The mechanic Mick, was totally dismissive, never communicating with me exactly what was wrong with my vehicle and seemed irritated that he was asked repeatedly to work on my vehicle. The store manager, who continued to be extremely friendly with only the Caucasian customers, lied and stated I was "using the f bomb" & that I needed to "calm down". He later apologized for lying, stating "oh I thought that's what I heard you say". One tech witnessed how he completely lied, stating "I never heard you say that once". $420.17 later, my steering wheel is still loose & I am traumatized by how I was treated at this location.

Brake service was completed and I paid over $1100, after driving a few miles I had to return, they…read morerecommended more brake work, car was not drivable at this point. Got charged another $400. I said I was not happy with them missing such an important part, it was also stated if I would have kept driving it would have locked up. You want to ask about replacing a cabin filter but not look more into a part that failed right after the work was done at Mavis Tires & brakes in Pooler, GA.

I needed to have a clutch replaced in my 04 Honda Accord. With my wife's help, we were able to…read morecontact Rick Hunter whom I had used many years ago when I drove an Acura Legend. He gave me an estimate after diagnosing the problem. He ordered the OEM parts from a local Honda dealer and my car was ready in a couple of days. He works put of his home and this may cause pause to some, but remember that quality work does not need a fancy building and he is a quality mechanic. I highly recommend him to anyone who needs quality work at a reasonable price.

From the owner: We have over 38 yrs honda exp Factory trained master tech.we…read morecan diagnois and repair anything on your honda or acura.we can pick up your car from work or home.serving savannah area since 1995.looking foreward to serving your car .

Fantastic customer service, straight forward diagnosis and pricing. Quick turn around, tidy well…read moreran shop.

Complaint regarding multiple service issues I have experienced at several of your locations over…read morethe past several years. These issues involve improper repairs, installation of incorrect parts, inadequate inspections, and a failure to properly disclose the terms and conditions of a Tire Protection Plan that I purchased. Collectively, these incidents have caused unnecessary expenses, vehicle safety concerns, and a significant loss of confidence in your company. Nissan 350Z - Incorrect Battery Installation In 2022, I brought my Nissan 350Z to your Ogeechee Road location for a battery replacement. Over the past several years, I experienced recurring issues with the vehicle failing to hold a charge. Recently, I took the vehicle to Advance Auto Parts to determine the cause of the problem. I was informed that the battery installed by your shop was the wrong size for my vehicle. I was also advised that a screw had been used to hold the battery in place rather than installing the proper battery and securing it correctly. For nearly four years, I unknowingly operated my vehicle with an incorrectly sized battery. Had the proper battery been installed initially, I could have avoided years of charging issues and frustration. This situation raises serious concerns regarding the quality of workmanship performed on my vehicle. Lexus IS 200t - Service History On June 3, 2025, I paid $78.78 for a Level 1 Diagnostic Service and shop supplies. On June 4, 2025, I paid $832.73 for a rear wheel bearing repair, including labor to remove and replace one wheel bearing. On June 6, 2025, I visited your Richmond Hill location and paid $1,127.95 for the purchase and installation of four Michelin Pilot Sport tires, an alignment, Tire Protection Plan, and related services. Incorrect Tire Installation In September 2025, I brought my Lexus IS 200t to your Pooler location because the vehicle was making noise while braking. During that visit, I paid $391.88 for a Front Premium Brake Service, front brake pads, oil change, vehicle inspection, and related services. During the inspection, I was informed that the two rear tires installed by your Richmond Hill location were the wrong size for my vehicle. I was also advised that my vehicle is designed with a staggered tire setup and that tire rotations could not be performed in the traditional manner due to the vehicle's design. As a result, I was required to return to the Richmond Hill location, where two rear tires were replaced with the correct size tires. I find it extremely concerning that a professional tire shop installed incorrect tire sizes on my vehicle and that the error was not discovered until months later by another location within the same company. Customers should be able to trust that tires are installed according to manufacturer specifications. Tire Protection Plan Concerns My primary concern involves the Tire Protection Plan that I purchased at the time the tires were installed. On June 23, 2026, my rear passenger tire blew out. When I brought the vehicle in for service, I was advised that the tire may have failed due to low air pressure. Because I had purchased the Tire Protection Plan, I expected the damaged tire to be covered. Instead, I was informed that I would need to pay approximately $360 for a replacement tire. I was then told that coverage was being denied because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. At no point during the tire purchase was I: * Provided written documentation explaining the Tire Protection Plan. * Given a copy of the terms and conditions. * Advised that tire rotations every 5,000 miles were required to maintain coverage. * Informed that failure to meet this requirement could result in denial of coverage. * Provided any written maintenance schedule or requirements associated with the plan. What makes this situation even more troubling is that your own Pooler location informed me in September 2025 that my vehicle has a staggered tire setup and that tire rotations could not be performed in the normal manner. Additionally, your company had previously installed incorrect tire sizes on my vehicle. Given these circumstances, it is unreasonable to deny coverage based on a maintenance requirement that was never disclosed and may not have been applicable in the traditional sense to my vehicle configuration. Had I been informed of these requirements at the time of purchase, I would have ensured that any required maintenance was documented and completed. Pattern of Service and Communication Failures Unfortunately, this is not an isolated incident. There appears to be a pattern of service and communication failures, including: * Installation of an incorrect battery in my Nissan 350Z that remained undiscovered for nearly four years. * Installation of incorrect tire sizes on my Lexus IS 200t. * Failure to properly disclose Tire Protection Plan requirements.

Great service great customer care. Everyone friendly and…read moreeasy to talk to. Took care of my car

Super friendly and convenient. Didn't try to upsell me on anything, and only charged for an oil…read morechange despite doing a thorough inspection at 90k miles on my mustang. I really appreciated the detailed explanation of the issue I was having, and a few possible DIY solutions to a leak. I feel like a lot of other shops would've charged hundreds for such a cheap fix instead of telling me how to do it myself. I'll def be back!

I stopped by because Midnight's maintenance message came on. She was over die far an oil change. I…read morelooked up Valvoline on Yelp. The closest one on my drive was at the Tangler Outlets, Pooler GA. Luck for me, it was on my travels home. I pulled into Valvoline, Evan immediately took care of me. Dude, you don't even have to get out of the car. The tan communicated well with each other. I knew who was doing the oil change. Who was topping off my fluids and checking levels. Even the guy who changed my wiper blades. All professional! Top Notch!! I gave 4stars because they didn't reset my oil change in the maintenance system and it came on just after I got back into Florida. I called the Toyota dealership. They recommended that I go back to Valvoline to reset the system. Something they should know to do automatically. Because I was traveling to SC, I Super at a Valvoline there to have the system reset. I was good to go. Now that I know to ensure that the system is reset before driving off, I'll try Valvoline in Pooler GA again. The staff at that location is excellent!!!

My husband had our GMC truck serviced the other day. Oil change and radiator flush. Two days later…read morethe truck over heats. When he looks under hood he sees there isn't any coolant. He puts some in and returns to store. They re-flush the radiator. And tell him that it also appears now we might have an oil leak. We have never had any problems with this truck. They told us they aren't responsible. Very bad customer service. Beware!!!