Trustable and great people with great prices. I go here over any other auto location. From tire…read morechanges to oil change

I cannot recommend Hank's Tire enough - this is the epitome of what great customer service used to…read morebe and what a respected, family run business represents! I was in Woodland Hills for an appointment when I got a flat tire; the gentlemen at Hank's immediately serviced my vehicle quickly and courteously getting me on my way without a preexisting appointment. The service was polite, efficient, and generous of their time and attention - my experience here reminded me of the difference in service and importance in soliciting privately owned businesses over big-box chain stores, even for something as simple as a nail in your tire. 10 out of 10 stars, go to Hank's for all of your tire needs! (And beyond!)

Cranks Auto has quite literally brought my car back to life more than once. I was convinced it was…read moreon its last leg until I took it to Alen. From the moment I walked in, he was kind, honest, and incredibly knowledgeable. You can tell right away he's someone who genuinely cares about both his work and his customers. What really stood out to me was his dedication, he even stayed late just so I could pick up my car and have it ready for work the next day. That level of service is rare. Alen is a true professional and a straight shooter, which is hard to come by these days. I trust him completely, and anytime I need anything for my car, he's the first person I call. Highly recommend Cranks Auto, couldn't ask for a better experience.

Quality work, good mechanics, easy to get my car checked out. Fast response and very easy to do…read morebusiness with. Will be back when my car needs an oil change. 2017 Lexus LS 460. Passed all visual checks. Peace of mind knowing I bought a good car was well worth the visit. Thank you Alen

Sammy, the owner, is genuinely one of the best people I have ever dealt with in this industry. He…read moreis extremely caring, patient, and knowledgeable. He took the time to explain everything in detail and answered all of my questions so I could feel fully confident moving forward. I was in and out very quickly, the work was done perfectly, and the pricing was fair. What really stood out was his honesty. After replacing my tires, he checked to see if I needed an alignment. He told me I did not need one and that he did not want to waste my money, even though he easily could have charged me for it. That level of integrity is rare. This is exactly why I am writing this review. Sammy truly deserves the credit. I will always come back here for tires and any mechanical work.

Brought my car, was told job would be done in 1.5 hours, 2 hours later I called and the job wasn't…read moreeven started yet, was told to show up in 1 hour to pick up the car, an hour later, over 3 hours since I brought my car in, the job was just barely getting started. In addition to a 3 hour delay when I've shown up instead of professional greeting I was met with aggression and quoted 30% higher than the quote that was given in the morning and 2 times prior over the phone, when I said this information should've been shared over the phone an hour ago, I was told that they wouldn't work on my car at all because they didn't like how I spoke to them, I was respectful and kept a professional tone the entire time. Wasted 3 hours of my life and treated with disrespect and deceit. This is my experience, I'd give 0 stars if I could. I'll happily take my business elsewhere.

I can't say enough good things about this place. I've been to plenty of mechanic shops over the…read moreyears, but none have matched the level of honesty, professionalism, and care I experienced here. From the moment I walked in, I felt like I was in good hands. The team is knowledgeable, straightforward, and never tried to upsell me on anything I didn't need. They walked me through what was wrong with my car, explained everything clearly, and got the work done quickly and efficiently. Highly recommend to anyone looking for a reliable, skilled, and genuinely friendly auto shop. Your car will thank you!

Amazing service! Straightforward, transparent pricing. Reliable work, quick and quality.read more

I have been coming to Automotive Instincts for over 10 years. Tom, the owner, is always…read moreprofessional and their prices are fair. Today, Tom got back to me promptly and said I needed front brakes and a transmission for my Honda Accord. Their work is excellent and I highly recommend them. 5 stars.

Honest shop and excellent work. Everyone is friendly and competent. Took my 2013 Lexus GS fsport…read morefor an Automatic Transmission leak that Russ Transmission couldn't fix after 2 attempts even though they rebuilt the transmission just 17k miles prior. AutoInstincts diagnosed the issue quickly and said I needed a new trans pan gasket and it be $678 [4hrs of labor]. I approved it but when they started the work the tech found that the front 4 trans pan bolts were loose. They tightened the bolts, topped off the fluid and test drove it. No leaks. For this they only billed me $233. Either the tech or the shop mgr could have simply done the original job and made more $ but they both were honest, which is rare nowadays. I will be bringing all my Japanese cars to Auto-instincts going forward. I won't have to worry if they're overcharging or trying to upsell me.

Glenn's has been my trusted go-to auto repair shop for a few years now, and the team has never been…read moreanything other than amazing. Led by Lorenzo, the friendly and honest mechanics always listen carefully to my description of the issue at hand, use up-to-date diagnostic tools, and figure things out pretty quickly. They charge reasonable rates, never looking for an unnecessary upsell, and they get the work done fast. I've even had them diagnose things and send me away, saying it's a warranty issue that should be free at the dealer. My visit this week was for something silly: a noise being made by a broken "belly panel" underneath the car. A simple fix with no real mechanical components (a good thing), but Lorenzo felt bad because it was a dealer-only part that was pricier than it should have been. Not his fault, and I know they'll take care of me on another fix down the road when they have more control. That said, once the part was in, the car was fixed in about an hour. Good service. Good people. Don't hesitate to bring them your car when that inevitable time comes around. They'll take good care of you.

I totally love bringing my Jeep here they have the besy service and the fastest way possible to…read morehelp you please bring your family and friends here

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

I've been going to Joe for around 10 years now, so I can say how well he takes care of his…read morecustomers, he is honest and very accomodating, he has been maintaining my car and for every issue that pops up for my car, he's always there to go above and beyond to make sure my car is running great and as safely for me to get me where I need to be. He is very transparent when it comes to the breakdown of pricing, and I have always felt that the quality of work he delivers outweighs whatever the price is. I've been here for regular maintenance, emergency issues and if I just need an honest opinion, he does it all! I have his number on speed dial! just kidding. This shop is honestly best in the valley! The best!

Great customer service. Had me in and out with exactly what I needed. Great work to everyoneread more

This place is bunk. I went in for an alignment. They told me that my wheels were offset and that…read morethey wouldn't be able to do that unless I change the size. I came back and all of a sudden my tires were bald. They told me and I needed to buy new tires to get the alignment done. When I didn't wanna buy new tires, the employees hold demeanor changed. They had no used tires as well. Only new tires and tried to charge me 195 compared to $75 down the street at A, mom and Pop. I would not recommend big old tires. I would stick with a hard-working family shop instead. F big O

great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

If I could give zero stars, I would…read more I brought my Bentley to this shop after receiving a quoted estimate of $2,500-$5,000. We confirmed the repair would be $3,700 with a 90-day warranty. After the car was in their possession, they suddenly raised the price to over $8,032-more than double the agreed amount. When I declined, they charged me $800 for diagnostics, despite the fact that I had already received the same diagnosis from the Bentley dealership. Then, on the same day, they notified me that they were imposing a daily storage fee and threatened to lien my vehicle if I didn't pay. I never agreed to any storage fees, nor was I warned in advance. At the time I hadn't even been to the business because the tow took it directly. This was a classic bait-and-switch, followed by coercion tactics and a refusal to release my car. I am filing a lawsuit for unfair business practices, fraud, and conversion. Please think twice before trusting your vehicle--and your money--to this shop. Transparency, honesty, and basic integrity should be non-negotiable in auto repair. Sadly, I found none here.

I love these guys so much! They really are looking out for your best interest. I have a honda civic…read more2016, and the ac broke a year ago, I took it to the dealership to get it fixed and the total was $ 1500!! I didn't want to spend that much AGAIN a year later . These guys quoted me way less to fix the problem and they even tried to help me get it covered by Honda's warranty on the parts but unfortunately my car was too old . The dealership sucks!! If your AC needs repair come here.

They got my AC back to ice Cold in no…read moreTime. I appreciate the hospitality and realness of the team. Honest work for a good price. My AC was working but not as good as before so I explained it over the phone and he knew exactly what it would be, after looking over my car he was right. They added the AC "stuff" and I was on my way. THANK YOU! Im ready for summer