I just bought my second vehicle from the River City family, my first being a Subaru from River City…read moreSubaru. Both times the buying experience was great. When I purchased my new vehicle I found what I was looking for at River City Ford, so I went to look at it. The salesperson was Homer Wilson, he was very pleasant, knowledgeable and was very easy to work with on my purchase. Within an hour of pulling in to look, I was heading home in my new vehicle!! The River City dealership family has gained another loyal customer with me. I would highly recommend to anyone looking for a new vehicle to look at their dealerships.

Terrible dealership. Stay away! I purchased a vehicle from this dealership in 2021 and it has a…read morenumber of active recalls that this dealership has all but refused to fix. I've been told on no less than 4 occasions over the past 3 and a half years that they would order parts and get back to me. This never happened. In the last instance of this they waited for a program to elapse that would have gotten me a 2nd key I was told that I would receive back in 2021. So now I don't have the key I offered to buy or the one that was offered by Ford for free. This dealership is an embarrassment and whatever poor excuse for management that is in charge of it should be terminated immediately.

One Star Because Zero Isn't an Option…read more I've been a loyal customer at Tireland for decades--my entire family has. But after my recent experience, I wouldn't trust them to rotate a tire, let alone touch my car again. I brought my spotless, well-maintained 10-year-old vehicle in for an alignment. They told me the lower control arm was bad--fine, I asked for a quote and agreed to bring it back the next day. But then they lowered my car, parked it just outside the bay, and the mechanic immediately started blowing out the shop with an air hose. He coated my car in brake dust and filth--right after the front desk woman had just complimented how clean it was. I calmly expressed concern and asked if they planned to clean it before I left. The mechanic lazily wiped a window and ran the wipers. That was the extent of the cleanup. Then, without warning, the woman comes outside, tells me I have an attitude, hands me a $20 bill to go wash my car, and tells me to leave the lot and never come back. I was stunned. I did nothing but respectfully speak up about damage they caused. This wasn't just unprofessional--it was insulting and absurd. After a lifetime of loyalty and countless referrals, I'm done. Whatever Tireland used to be, it's not that anymore. Their customer service is non-existent, their respect for people's property is worse, and if this is how they treat long-term customers, I can't imagine how they treat new ones. Avoid at all costs. Edit, The owners response is a complete and total lie. There was nothing aggressive in my mannerisms or conduct. Any arm waving was me pointing at the dirt and holding my hands out as in, wtf! States she has video, I urge her to post it so you can be the judge. Nasty and unprofessional person. Update! Here is a voicemail transcript from the lady at tireland. The post stays up, she shouldn't be a jerk to her customers. This will teach her. Screenshot of my voicemail page for proof. Steve everyone has told me not to contact you but I want to contact you to tell you just in case I perceived a good person as a bad person. I wanted to tell you why several years ago when I worked at the hospital I was confronted by a patient in a parking lot. He had been upset inside and I got scared today, and I'm sorry if I overreacted. I don't care if you keep your social media post up, but I just wanted to tell you that because it was on my heart. And that's all I have to say. Bye.

Love these people!! They are fair, honest, and did great work. Mellisa was sweet and courteous. If…read moreI had to leave a message, she was quick to call me back. Jason is a great mechanic, he was very knowledgeable and explained everything in a thorough and comprehensive manner. I highly recommend them!!!

Theses guys are the best ! They are very professional, get the job done and very reasonable on…read moretheir prices. They are also loyal to their customers. They will fix the little stuff and get you right in such as a tire plug as well as the big more expensive repairs. They've repaired a few things for me now and I'm very impressed. I will only go them now. I highly recommend them to anyone who asks me about where to go for a repair. Lee Chester

At first I thought they were great. I had an oil change. Then I opened my hood after getting home…read more I noticed that they didn't put the cap back on the oil. I called to tell them. They seem like they were friendly and professional. And said they would give me a free tuneup. So I returned. Because I needed struts and shocks all around then I had them install new high Performance Monroe struts and shocks.again very nice and friendly. Now I know why. They did halfway. The rear springs both sides were cut with a torch! And the struts were not new. No wonder they were so nice. But I was going to call them to schedule another oil change. They never called me back or responded to my messages. Because I without realizing what they did. Found out 1 1/2 later. So just case any mechanic is extra nice and friendly. Be very cautious and alert. Check out their work before driving away.

I have no concerns using Mohr's for my truck and horse trailer service. Staff is helpful and…read moreknowledgeable.

Took my van to an oil change place. They noticed oil on top of my PS pump and suggested I get it…read morechecked. Went to MTF to have it checked. Received an estimate for over 800$. Went to a dealership for another estimate. Nothing wrong. Was oil residue from the oil change. Last year was charged over 700$ for rear brakes. Now wondering if that was a lie also. Never again.

I reached out to Roger about some trouble with my 2019 Nissan Rogue. It was making some mysterious…read morehumming sound that I couldn't figure where it was coming from. This problem was so mysterious that neither Roger nor I could even lateralize the problem at first. But this is where Roger was different. He wouldn't quit. He wouldn't give up. This mechanic worked on my vehicle for hours trying to figure it out and kept me involved in each step of the process. It was his resilience and determination that was truly amazing. And he did not even charge me for the extra time involved. I was shocked but his answer made me realize just what kind of mechanic Roger was. He said that he just loved cars. They way he works and the passion he puts behind any car he works on proves just how much he means that. His prices are far too reasonable for the work he puts into the vehicle. He is beyond knowledgeable and efficient with his work. Roger is the mechanic I will come back to whenever my car needs any sort of servicing because with Roger, I know the job will be done with the utmost level of care. You can't ask for more than that from your mechanic.

I told him what was wrong with my vehicle and he said that my battery was "sh*t." Then, he came to…read morelook at it after I replaced the battery, and said he would replace the alternator for $85 if I had the part. I asked him to fix the battery sensor and the alternator. I had both parts. He charged me $230. Refused to take less even though I was willing to give him $200, and it shouldn't have cost even that much.

Scott is a good, honest man. Ive seen him help locally families. He stands behind his work and his…read morecommunity.

Sat for an hour just to get a dang sticker that took 2 seconds to put on. I'm new to the area, so I…read moredon't know anyone else that does stickers.

I had a bad experience at the Huntington location. I took my car to the Teays Valley location and…read morethey were wonderful and fixed everything without charge! Ed and Alex were wonderful and made the Strickland Brothers oil change experience positive again for me. Thank you:)

Po Boys is a fast, friendly and affordable tire service! This is the only place I go for tires and…read moreI get reliable service with a smile.

Horrible service they tore up my car and rims. They completely stripped my lights and broke off…read moremultiple wheel studs and didn't have the tools to replace them and expected me to walk to the parts store to get the tools to fix their mistakes and made me pay for them to drill out my wheel studs after they stripped the lug nuts. I've had my tires replaced multiple times since owning my car and nobody had trouble getting my lug nuts off!