Although they were busy - Sunday afternoon, Wade (the manager) was doing a great job. He was incredibly friendly and patient with customers and being very encouraging to his employees who were slammed. All in all definitely recommend this location over others in town. read more

I had a headlight out and agreed for them to replace it and they replaced it however, when I got back to my shop and went to see why I was smelling burnt oil I discovered that they didn't put all of the fasteners back in a piece of shielding they needed to remove to get to the headlight,they chose not to install four of them. There was only nine holding on the shield. They also for some reason, they decided to spill oil all over the top of my engine very disappointed with this service. read more

Went in this morning for an oil change at the Wabash location. Their computers were down but that didn't stop them. These guys were handwriting everything and handling business like any other day. I have been here a half dozen times since moving to Springfield. Every time i am in and out and they are professional. Thanks guys! read more

Came by a few weeks ago and Wade took great care of me! Dustin was my front man and Noel was under the van TCB (taking care of business)! I come for a lot of my oil changes because they work well for life on the go. When I see them I need the service right then and I get it, usually with a short wait. They're very thorough, explain recommendations well, and are always super friendly!! Really appreciate the knowledgeable and courteous staff! Sure they're more a little more expensive than Walmart or Friendly Chevrolet, but when you need great service right now they are perfect. Totally worth the price point. Thanks, I'll be back soon! read more

after my oil change, the filer leaked 1/2 qt in my garage. When I returned, they replaced the filer and topped off but refused to compensate me or to cut me a break on next service. now I have to clean up their mess and had to make a trip back down there and wait in line. they could have saved a customer but now I'll go elsewhere. also they stated, "we don't compensate because this happens". lol I'm 52 and have NEVER had a filter leak. even the filters I replaces myself. poor way to retain a customer. I wasn't asking for much either. They offered NOTHING. read more

Nice to be able get an oil Change in less than 20 minutes, vs using the dealership and being over an hour and half. Wade was/is attentive to Customer. Does the suggestI've selling that is a good idea, since most people only think about the oil Change, but accepts when you only need\want an oil Change this time. All the men that work there are responsive to Customer. Very nice to have this day, given so many places take the Customer for granted. Will be back read more

Excellent service. Everything thoroughly explained upfront. Quick service. Very professional and appear they know what they are doing. Will tell you what your car may need such as flush and fill, transmission fluid changed. The price for each service is printed out and given to the customer. no pressure. Valvoline will be the only place I will go to have my oil changed. Wabash Ave. is where I will go to. Bill R. Springfield, Il. read more

I waited for over a hour to get my oil changed with the same 3 cars in the bays. I ended up just leaving. it looked like they had at least 8 different people working too. just a terrible experienc. read more

I went there to get an oil change for my car and they tried to charge me $126.00. I drive a 2014 jetta Volkswagen which does to synthectic oil. however, this is still an absurd price. I went to an oil changing place just 10 min away and it was 40 bucks cheaper. do not go here they will rip you off. read more

My warning light came on telling me I needed on oil change on a Sunday before a road trip. I pulled in to Valvoline cuz they were open in a Sunday morning. I told them there price was a little higher than I was used to paying. So they matched my usual place. I like I didn't have to get out of my car while I waited. Also, they walked me thru everything without a "high pressure" upsell. Courteous, friendly, professional and fast They will now get my business on a regular basis Highly recommended !! read more

Went today for top off and service guy broke tire stem and was dishonest about what happened. Came home and all air was out of tire. Bad service read more

They are extremely overpriced for an oil change. It cost me $91.00 for an oil change and it would have cost extra for a tire rotation. After I left there, I called Friendly Chevrolet to see what their price was for an oil change and I was quoted $69.99 for the exact same synthetic blend oil and an oil change. This price includes a tire rotation, taxes and fees. Next time I will go to Friendly Chevrolet even though I might have to make an appointment and wait a little longer. The price difference is well worth it. read more

This oil change station is easily accessible and the customer waiting area is clean. The person running the counter is friendly. However.... The people running the oil change are a little unfriendly. There is nothing to do in the waiting area, no TV, etc which has become quite common. They don't let you drive into the station which is a little odd. They do clean my windshield which I appreciate. This is an average oil change station, maybe a little below average. read more

I thought the service was great. They accepted Apple Pay. Pointed out flaws in my tires and recommended them to be changed even though they don't offer it here. Quick and great service for my oil change. Would recommend to anyone needing a quick oil change. read more

I'm having very good service today. Oil change and tire rotation. First time I've ever been here. They have explained everything they are doing to my car and are working quickly and efficiently. Excellent customer service. I am glad to know they are very close to where I live and I will be back. Saturday afternoons seem to be a great time to come as there was no wait. There were coupons on their website so that's always nice! read more

I'm a first time car owner and with me having little no to experience with cars. I can say I was honestly respected and spoken to by the workers. They treated me as well as any adult and gave my car the care and work that needed to be done. The process was quick and the prices are reasonable! I am now a loyal costumer and will be returning for my future services. Again the service was amazing as well as the members of the team! read more