I have been going here for a few years since it's close to home, and it's a decent experience - I…read moreLOVE that they don't blow the puff of air in your eyes like typical offices do, and Dr. Frederick is nice, the wait time is usually long though. Typically when I go for my visit I get checked in and end up waiting for 15-20 min, then after they take me back to the first room and machine where they look at your eyes before putting you in the room to wait for the doctor another 20 min which is a bit annoying. When I visited 10/31 for my exam this year, I was on time and told the doctor was running 45 minutes behind so I just waited in my car (although there are places to grab a quick bite nearby) and when I got in I still had to wait another 10-15 min as she was going back and forth between patients. The staff is really nice, and the exam itself is comfortable so the time is really the only reason I took a star off. She's also very patient bc I am a bit sensitive with the bright light at the part of the exam when trying to look into my retina. I don't have glaucoma in my family and she asked me to return for an assessment, but I haven't gone - it just feels a bit odd but I appreciate her being cautious and proactive. I don't purchase my glasses or frames so I can't speak on that part. There is plenty of parking in the lot behind, or a few spots right in front. She has a clean restroom as well.

NEVER AGAIN!!!! Lost me as a customer. My prescription hasn't changed over the last few years. I…read morepreceded to get another exam. New Doctor here this time uses my old prescription as a baseline and states "okay 20/20 so we will keep it the same" then changes my contacts vendor/type without asking me. When I explicitly stated I have used these for over a decade and they are what I want to use. Then the Doctor changes my eye glasses prescription a little when she stated it was already 20/20 with the current prescription. What the F! Is she getting kick backs???!!! Never going here again! Trash!

Dr. D's place has the perfect ingredients for a medical office- they are very caring, professional…read moreand accommodating. Dr. D has wealth of eye care knowledge due to his prior diverse work experience. He is thorough and compassionate. I personally go out of my way and travel to see him. The office is great. I felt that the doctor really cared about providing me the best vision possible. Thank you all! I am so happy I found this office with friendly staff! The whole experience was AWESOME.

From the owner: At EyeDentity we strive to provide the best vision and eye care to our patients. We participate in…read moremany vision/medical insurance plans, call us today to make an appointment!

I wish I could give zero stars. Pro: the doctor was…read moreactually really great, and the gentleman in front was lovely. The Dr took his time and did a great job explaining everything to me with great attention to detail. The ladies in front were the worse customer service staff I have ever encountered. They did not properly charge our insurance, they were disorganized and just writing numbers down on scratch paper adding them up to come up with a bill. I still don't understand how they came up with what they came up with despite me asking them to re-explain it multiple times. It has been a hassle to get ahold of them and my insurance company to get them on the same page. I paid $400+ when I should have paid $40. I will never go back or recommend them to anyone. I wish I had read review prior to going- I trusted my insurance website to give me a good office. My mistake.

The doctor was amazing and the prescription and attention to detail on the doctor and was topknot,…read morebut the customer service and selection was horrible. They could care less that our son couldn't get his contact in his eye and we paid for a Contact Lens fitting class. Didn't buy anything from that office and just took our prescriptions elsewhere.

Went in for a annual exam (just the prescription). No hassle in getting my prescription that same…read moreday even though I wasn't purchasing frames there. I appreciate the updated technology that they have, considering that I've been to some offices that have limited technology (having high astigmatism) thus requiring older methods that could be subject to not-so-accurate prescriptions.

Discrimination, lack of empathy, and completely unacceptable care…read more Today, my son, who has Autism Spectrum Disorder (ASD), and I experienced one of the worst healthcare experiences we have ever had. From the moment we arrived, we were treated with hostility. The first thing I was told was that my appointment had been canceled because I supposedly failed to confirm it. However, I never received a phone call, email, or text message asking me to confirm my appointment. Ironically, they did send a confirmation for my son's appointment. Despite that, I was blamed and my appointment was canceled. After that, we were left waiting much longer than expected for my son's appointment. I explained several times that my son has autism and that long waits are very difficult for him. No one seemed to care. When they finally called him in for his eye imaging, I explained to the technician that my son has autism and kindly asked her to be patient with him. She didn't even acknowledge what I said. She immediately started giving him abrupt commands: "Sit down," "Open your eyes," "Put your chin here." My son was already visibly anxious, and I was doing everything I could to help him stay calm and cooperate. At the next machine, the technician suddenly pushed the equipment toward him. He became frightened and started crying. Once again, I explained that he has autism and asked her to please be patient and gentle. Instead of showing any understanding, she abruptly got up, walked out of the room, and returned a few minutes later only to say, "Go out and wait in the lobby." I asked why, how long we would have to wait, and what was happening. Her response was simply, "I don't know... maybe 20 or 30 minutes." There was no explanation, no communication, and no attempt to continue the exam. We were simply told to leave the room. While my son sat there crying, scared and confused, no one came to explain anything or check on us. I decided to speak with the office manager. Before she even allowed me to explain what had happened, she angrily told me that I had arrived ten minutes late and had failed to confirm my appointment, as if that somehow justified the way my son was being treated. I explained that this had nothing to do with my appointment. My concern was the way my son was being treated. I told her I felt we were being discriminated against because of his disability and that they seemed unwilling to continue his examination after learning he has autism. She showed no interest in listening or helping. The most heartbreaking part of this experience was hearing my son apologize for being scared and crying during the exam. No child with autism should ever feel the need to apologize for being afraid. Children with Autism Spectrum Disorder deserve patience, understanding, respectful communication, and reasonable accommodations--not indifference, impatience, or dismissive treatment. We received no empathy, no compassion, no professionalism, and no respect. I sincerely hope this office provides proper training to its staff on how to care for patients with disabilities and neurodivergent individuals. No family should ever have to go through such a humiliating experience. Zero empathy. Zero compassion. Zero professionalism. Completely unacceptable.

Really disappointed in the quality of service here. It was my first eye exam here, and also did a…read morecontacts lens fitting, where they informed me it would be extra for having astigmatism. No problem, things usually cost more when you have extra problems. They told me my preferred Lens was going to be discontinued after end of 2022, so my order would be the last and then I would need to switch to another brand. I ended up also getting some samples of a different brand to try. I was promised 2 weeks for my contacts to arrive. 2 weeks passed, no contacts, i call and explain what's going on, they call the supplier, call me back, say another two weeks but they're working on it. Repeat this for another three months or so. I understand delays but the fact that I have to 1) call them EVERY single time to ask where they are rather than be informed proactively that they are delayed again and 2) explain my story every single time I call, I assumed eye doctors would also use patient notes, is ridiculous. Then, I tried the samples, unfortunately, they didn't work for me and never settled on my eye or were sized incorrectly (blurry no matter how much eye drops). I called about 6 months after my eye exam to see if I could try another brand. They told me I would have to come back in and get resized and pay another $100+. I ended up going to another provider where I walked out the door only payed $20 for a new exam, under $50 for the lens fitting, and no extra charge for astigmatism. AND they gave me two different samples to try from the beginning, followed up how they were feeling etc. Th difference in level of care at Steer Optical and my new vision center is night and day. Wouldn't recommend this place to anyone.

My wife and I made appointments for our annual eye examinations. I was initially satisfied with the…read moreservices rendered until we paid for the services. With insurance coverage, we were told we owed $147. We then went into Lens Crafters and as I was waiting for my wife, I noticed we were given the prescriptions for glases/contracts and the credit card receipt for the payment made but not an invoice for breakdown of the charges. I went back into Steer Optical examination office to request an invoice, and the receptionist stated that they needed to refund for the Optomap retinal exam, which my wife did not receive. My issue is why did I have to request an invoice for the refund to be recognized by the receptionist who accepted the credit card? The total should have been $49 for the contact lens fitting for my wife, but we were each charged $49.

I enjoyed Dr. Sutton who I felt was thorough and did not rush me and answered all of my questions…read more I was looking for a new Dr and she came highly recommended from the practice.

PLEASE AVOID THIS ESTABLISHMENT......literally go anywhere else…read more Absolutely terrible experience. This place is nothing but a money grab. I just finished my eye exam and was shocked to find out they refuse to give you your own prescription numbers unless you either buy glasses from them or pay an extra fee just to access YOUR information. I will never be back here and would strongly recommend others avoid this place unless you enjoy being nickel-and-dimed for your own medical information. Honestly pretty disappointed because the tech, and the eye doctor were pretty nice. Just AWFUL business practice.

I've been going to Dr. Figler since 2006 because he's so thorough and explains everything. I just…read morereally enjoy my annual eye exam, which normally I would be afraid. He calms me. He's been doing this a long time and knows his stuff. He's in Alexandria now (as of my last exam December 2024).

I moved out of Woodbridge and still go to this practice because of the excellent service and care I…read moreget from Dr Figler. The staff, however, does a disservice to this practice. They're very disorganized. I ordered contacts about 2 weeks ago. I called to check on status and they didn't even know if they had ordered it yet. I understand they're busy but customer service needs major improvement.

Can never get anyone on the phone to schedule an appointment. I started calling from opening to…read more1:30pm. If the number isn't correct on yelp, please fix it ASAP.

Took my children for their checkups. The office is clean and comfortable. The office staff is very…read morenice and professional. The doctor we saw ( Dr. Erik Mohaber) was absolutely wonderful. He did a very thorough exam and got complete histories and took his time to answer questions. I am very pleased with the care and will be back.

I recently moved nearby and needed to find a new eye doctor so I tried this one, unfortunately. I…read morepicked up my glasses on March 4th, and less than three weeks later, the glasses broke as I was putting them on. As my picture shows, one side cracked in the corner and the lens came out. This place, My Vision Care, refused to provide a replacement because I had not purchased an express warranty. Why is there no implied warranty that I am not being sold a defective product? Why did their glasses break from the simple act of putting them on, especially when I had the glasses for less than three weeks? There must have been some shoddy work involved in making those glasses. Prior to this, I used the same glasses for eight years without any issue (they were from My Eye Doctor). My Vision Care said I could buy the same frame from them and then they would put the lenses in the new frame. No thanks, I will be going to a different eye doctor to fix this issue. I have no reason to have any confidence that My Vision Care will not sell me another defective product. My Vision Care has wasted enough of my time and money with their unfair business practices. What a rip-off.

Spams their business on discussion boards, which is both annoying and stupid. You're spamming…read morepeople who could not possibly use your service and dragging your name at the same time. Go spend a few dollars on a proper marketing consultant and learn how to reach customers.