Excellent service and discussion on vehicles. They follow up in a timely fashion. Even though I didn't buy a vehicle from them. They were courteous throughout the process and helpful. read more

I had the best experience at GMC Van Buren! From the get-go I was introduced to several options for a pick-up, Mark was my salesman and Ken (the sales manager) was present and supportive in my decision making. I went with a custom build Denali Sierra which blew me away when it was delivered! We worked out great numbers, the team was flexible and supportive in terms of negotiating. The truck itself is SO amazing! It drives itself! Literally. Very excited about that, the quality of the engine, performance and interior is just worth the price. Would highly recommend GMC Van Buren to all my friends, family and strangers! read more

I purchased a truck here in 2024. While they were laid back and fairly easy going I will say I had two concerns that I was not happy with and ultimately I decided not to do business again when it was time to trade my truck in. I test drove three vehicles out of five. I felt rushed by the salesman the whole time and he really was dreading showing me the fourth vehicle and kept saying it was similar to the previous vehicle. I let it go and made a decision on which to purchase. Secondly, I decided I wanted to build a vehicle and they said they werent letting customers do so at the moment. I never heard of this. I live very close and its a shame it had to go this way. read more

We are on our third Arcadia and our salesman DARELL is the best! Darell never pressure and listens to our needs! The service department is exceptional and has always been professional. We are moving up to the Yukon from Van buren read more

I definitely recommend VAN BUREN GMC. I am a little biased because I am recently employed here however, I have also worked at other places and VAN BUREN is by far number one. The prices are great. The workers are great. They care about their customers and service is great as well. If I could give this 10 stars I would. read more

My overall experience was great! Joe Fusco exceeded my expectations with my gmc terrain! I told him my budget and what I was looking for and I was blown away with the service and time he took getting me the perfect car for me and my family!!! read more

This was my first car-buying experience, and it couldn't have been better! I worked with Mike La Rosa at Van Buren Buick GMC, and it was a 5-star experience from start to finish. Mike went above and beyond for me, explained everything in detail, and made sure I was educated on all my options so I could make an informed decision for myself. I had gone to previous dealerships prior to Van Buren Buick GMC, and was very underwhelmed. Mike was thorough, knowledgeable, helpful, accommodating - but most of all, he listened. My experience couldn't have gone better. I would recommend Mike and this dealership to anyone looking for a Buick/GMC. My experience was truly unparalleled - they went above and beyond in every aspect. I look forward to going there again for my service needs. read more

Had a wonderful experience at Van Buren today. My sales person Michael LaRosa is a true professional. He was patient and knowledgeable.

Such a stress free experience. I went in looking for a pre-owned Terrain. Found what I wanted (Thank you Scott), they gave me a great deal on my trade. Went to finance department and finished the deal. All around great experience. Anyone who has purchased or leased vehicles knows that some experiences are NIGHTMARES. Not here!! Would definitely recommend this dealership to family and friends. Left there happy and satisfied. read more

I would like to review this location as I feel that it needs to be said. As soon as I walked into this location it was not welcoming at all. The representative took one look at myself and my mother and immediately I could tell that he was not going to be receptive to us. I came in to look into purchasing a car and was ignored and shut out. I felt that it was race-related as in RACISM and intentional. I usually don't like to place bad reviews but I feel that this warranted!! If anyone tells you that Racism is not an issue, then do not go to this establishment if you are a person of color, I felt embarrassed and totally upset at the level of disrespect. DO NOT PATRONIZE THIS PLACE!! read more

Wide selection of inventory and a friendly group of staff members to assist you in your next vehicle. Don't get a Buick or GMC unless you get it at Van Buren!!! read more

Van Buren GMC - Entrance - Car Dealers Near Me - Garden City Park, New York

If I could give negative stars, I would. RUN!! We had a terrible experience with Joe Fusco and today a bad experience with Kaitlyn Nolan. In the past, Joe stayed on his personal phone texting while we were trying to ask questions about a vehicle. At one point he even told us to hold on while he concentrated on his text messages and answered a personal call. I am not against taking a personal call but at least let someone else help us in order to make a deal. We called to ask about a vehicle today (despite our hesitation from the last experience) and was told by Kaitlyn Nolan the vehicle we wanted was available and to come down at a scheduled time. Well, when we arrived of course it was no longer available! They honestly give car salesman a bad name! I highly recommend to stay clear. read more

Please do not lease your car here very unprofessional I return a truck a couple month and they give me a call trying to collect an extra 528 because I didn't keep car. read more

Van Buren GMC - Car Dealers Near Me - Garden City Park, New York

The people here are helpful and fantastic to deal with. They helped me find a car that was right for me and fit my budget. I highly recommend this dealership. read more

Van Buren is by far the best in service for GMC hands down! I have owned 7 trucks between GMC and Chevrolet. I don't live near by so I wasn't able to visit this location beforehand now that I know the quality I wouldn't go anywhere else! Ask for Enzo read more

I had a hard time today at Van Buren GMC. I needed service, I needed to leave the vehicle, and take a loner or a rental. I called the day before to go over the details of the loner or rental, left a message but no one returned my call. The next day I brought the car in, they said I could get a rental to go home with. They needed a driver license, credit card, and proof of insurance. The insurance card that I had was not current, and my insurance broker wasn't open at 7:30 AM so I had no way to get proof. Initially they said to just fax it over soon, then they changed their mind and said that they needed immediate proof of insurance before I could leave. Always, when I rent I'm covered with my AMEX card, or sign a waiver and I'm good. This wasn't OK with them. At that point I was out of time and had to leave with my unrepaired vehicle. No service at Van Buren- I called a Chevy Dealer to do my service. Next time I'll buy a Chevy read more

Stopped to get a price on a car apparently they don't do that at this dealership. Terrible experience funny part was I was trying to buy a car no one seemed to care. I can see by the reviews here that many people have had the same experience. If 0 stars were an option that's what I would have given. read more

I just bought a new Yukon from this dealer a couple of weeks ago. Sales representative Bill was extremely helpful when I first met him at the showing. I was debating myself between Chevy Suburban and GMC Yukon. After going through more than 5 dealers, I came back to purchase from here. Of course I did lots and lots of research in terms of price and features of vehicle. And whenever I had question, Bill answered clearly and up front for me. Even on the day of finalizing the purchase, I was running late for our appointment time. Bill stayed up waiting for me after his working hours. Now that's determination. All the questions I asked and even some discounts I asked for, he explained which discount was possible and which was not. From most of car dealers I have been to, they would have said 'No' to all of them, Bill actually granted me some of the additional discounts that are possible. Again, if you are buying a car, you gotta do tons of research in terms of price and possible discounts and ask the dealers about them. Don't expect them to find ALL the discount for you. But I know this dealer will be up front and honest about discounts that you can possibly receive when you ask for it rather than saying NO to all of them like many of the car dealers do. [Edit] My car had small problem with tire right after the purchase. They told me to bring it in very next day morning and fixed it right up. Took them only short 30 minutes to fix the problem while I kind of wanted to wait longer because their waiting room area was just awesome. Coffee and bagel and kids coloring station and more! read more

Sales people not honest especially Scott used car sales man, financing depot charge you the higher interest rate even with excellent credit score, they always lie made a mistake to purchase my car from there, DON'T make my mistake shop around before going there, before it's too late, trade in value that they gave me for my old car $5000 less than outside but I found out all that later on, after it was to late and all damaged done read more

So I've been going to this service center since 2012 to get my Buick Enclave services my only regret is that I didn't purchase my car from them and that I didn't know about them sooner. I know many people have their opinions when it comes to buying american cars cause of the "lack" of service... Well Van Buren has changed my mind. Before Van Buren I was getting my car serviced out in Long Island City.... HORRIBLE! I have an Envoy at the time and man it was a horrible experience. Then I bought the Buick up in Bronx and oh man was their service department horrible as well. It was one horror story after another. Our phone conversations with the previous dealership always ended with us just hanging up with frustration. When we got to the service center it just ended with arguments. However Van Buren! Man you guys are amazing. EVEN WHEN THEY ARE JAM PACKED AND EXTREMELY BUSY. They always helped me... ON THE PHONE!!!! Even my local mechanic doesn't do that for me! He always say you have to come in! These guys took the time placed me on hold for 5 min to genuinely find the answer to my question! Who does that these days? And when they can't... You know how they respond??? "Mr. Jang are you still there? "Sorry for the hold" we couldn't get the answer. Sorry"! Man I just smiled for their courtesy!!! Customer service ++++++++. They are straight forward! Straight to the point. No BS. Always makes sure ether I get a ride home or leave with rental. They might not the fanciest waiting room but I realized they don't need that. Why cause you just have a good experience at the door you don't mind waiting! When they tell us our car is ready.. It really is. Go in. Sign. Out! Done! Van Buren thank you! You guys are amazing! read more

Bought two cars in twelve months from Van Buren - Joe Gillespie is a gentleman. Tough time to buy a truck in this area but wouldrecommend them to anyone. read more

My 2003 trailblazer was stuck across the street. Had it towed by aaa it was a broken shift cable and bad neutral switch. They told me $1380 to repair, I complained and they lowered to $1100. 6 hrs labor for a job that most shops can do in 3. thats why they call it the Stealer ship. dont go for repairs total rip off. read more

WOW... for anyone who had a less then 5star experience, suggest you see joe Montenegro... A1/1st class guy... we have done '3' deals in the last 2yrs with joe- he quoted a price, and thats exactly what we paid- no B.S. ... read more

Wow, what a 5 star experience! My car had check engine light on Thursday evening and i contacted 3 Buick dealors, but no one could see me until late Monday--except Van Buren! They took me Saturday morning! Next, warrantied part failed and had to be ordered. They gave a loaner car for the week at no cost, despite being new to their dealorship!! They couldn't have been nicer!! I have had poor experiences in NY with car shops and dealors in the past and was getting ready for another experience like this until i found Van Buren!! I can't praise them enough for their service and staff--they have a new fan and I've told everyone about this dealorship!! read more

getting out of my car and into my new truck was quick and easy. Everyone was really easy to talk to. Staff was super friendly and knowledgeable and got me into the truck I wanted. read more

I can't say enough amazing things about this dealership. Buying the car was quick and easy. I find it important to note that as a 20 something year old female - I felt comfortable here. The place was clean. Staff was friendly and knowledgeable. No one tried to talk me out of what I wanted or tried to sell me more than what I asked for. It was straight forward, no pressure- like I said quick and easy. I just had my car serviced for the first time. Making the appointment was easy. Employees answered the on the phone on the first ring. I was never put on hold or asked to wait. There was a lot of availability so I didn't have to rearrange my schedule. The service was super fast. Everyone was friendly. The waiting area is well kept and had a lot of amenities for waiting customers. There was no swindling of services like I experienced at Habberstad Mini. Nobody tried to convince me I need extra work done to my brand new car (like Mini). I should also add I love my vehicle- which I never thought I'd say. I went from a two door sporty car to a massive family friendly SUV. I would HIGHLY recommend this dealership to anyone. Quality product and great service!! read more

The staff is very friendly , patient , and informative . They were quick to do the job and were so friendly with my children as well . This is my second time at the service center and both times have been very pleasant . Would recommend to others for sure . read more

Absolute worst customer service. Service manager, a complete jerk. Had my dual wheel pickup since July 1...just got it back today, July 31. A month to fix a 2012 Sierra that's still under warranty? They didnt look at the truck for a week & made it seem like they didnt want anything to do with it. When they finally looked at it, they couldn't find the part. Got the part last week & not finished until now....why? Bc they took my truck off the lift & didnt feel it was important enough to put back on until they felt like it, which is what the service manager said. Unbelievable! When it was picked up & said to be under warranty, a rude comment was made saying that it was "charity" work! And they couldnt even tell us why the part went bad to begin with. Never again! I will boycott this place for as long as I live. Disgusting! read more

Joe Montenegro is a fantastic client service professional. Very easy to work with, down to earth and genuinely cares about his clients. We have bought several vehicles from Joe and will continue to do so in the future. read more

Hassle free making the on- line appointment. Easy check in. The people were knowledgeable and friendly. Car promised as ready and made me feel like a valued Customer. Wish more Business ran like this. read more

It's always friendly, prompt and pleasant at Van Buren's service department. Not only that, they kept me informed as to progress, findings and schedule. read more

Colleen, skylar and Julie are exceptional at their job. I bought a savanna and frequent the service dept for oil changes etc... Friendly, courteous and get me in and out as fast as possible. I appreciate the customer service they provide Sal Civello read more

This is one of the greatest auto dealerships that I have had to deal with. Nothing is ever a problem and they are always courteous, efficient and extremely quick! I used to dread taking my car to a dealer for service but not any more! read more

I purchased and service my 2014 Sierra at Van Buren, both departments have provided me with excellent service. Joe in Sales and Coleen in Service have followed through on evry promise. I highly recommend this facility. read more

I had a positive experience purchasing an Acadia Denali from Van Buren Buick GMC this summer. Joseph Fusco, Eric Vila and Michael Watson were considerate, knowledgeable, and professional. The entire process was handled with efficiency. Thank you very much to everyone at Van Buren Buick GMC. read more

Very courteous and professional. Took their time and found the problem with my car. Very satisfied!

The people checking you in are fine. The mechanics on the other hand are shady. They signed off on a tire rotation that was not done. I had the wheel lug lock in my possession and I do not believe there exists a "master" lug as the service advisor tried to explain. I also don't appreciate my vehicle returned to me with greasy black scuff marks all over my SUV cargo area and pedal area just to replace a rear headrest. If the mechanics are that flippant about other people's property I can imagine how they treat the vehicle under the hood. read more

Brought my car in this week for an air conditioning problem and could not have had a better experience. Julie in service was fantastic. The AC pipe had a hole in it and it was very expensive to fix. Julie reached out to GMC to tell them that this should not happen to a car with 35k miles on it. They agreed and cut the cost in half. My car was not under warranty so Julie did not have to do this. She went the extra yard and saved me a lot of money. Thumbs up to Van Buren and GMC for doing such a nice thing for a customer. And a special thank you to Julie for going above and beyond for me. Van Buren is lucky to have you. I truly appreciate the Van Buren team. Excellent service and wonderful experience dealing with them. I look forward to buying my next car there. Thanks again.... read more

This was easily the best experience I've had with the new car process. I dealt with Joe Montenegro and he was absolutely fabulous. You don't find too many car salesmen that have worked for the same dealership for 16 years. Joe is extremely knowledgeable in every phase of the process, whether you are leasing/financing. I am a very hard to please customer and typically walk out of these negotiations before they start due to the lack of interpersonal skills and overall lack of knowledge. But Joe got the whole deal wrapped up in record time and I was in my beautiful new Buick Enclave(they also have GMC)within a few hours! I highly recommend this dealership and ask for Joe to guide your through every step of the process. I know where I will be getting my cars for the next 30 years! read more

Best dealership..great cars...will continue to do business with them..just got a gmc Denali xl Yukon fully loaded..these guys really hook it up read more