I purchased a car from them in October and they sold me a bogus warranty and GAP insurance. In…read moreDecember I had to have $1700 worth of work to replace the thermostat and the warranty told my shop to 'F' off and hung up on them. Turns out they tell everyone who files a claim that you cannot prove the parts were bad and they won't cover the repair. I knew this was not an up and up dealership but I like the car I purchased. Now I have to try to get out of the extra for the bogus warranty...you cannot tell me they don't know that what they are selling is no good. stay away from this place!!!

About a month ago I bought a car from this dealer. Sean was a sales person. He works good and he…read moregets 4stars(minus one for involving in these shady schemes), but the thing is that sales person makes a sales and paperwork is on financing department, which has dishonest attitude to customers. In addition to the fact that the car requires investments(transmission, oil pan leak, rear rotors etc), which I found out about when signing the papers, the owner of the company Antonio said that with an installment plan for three months, their company will be listed on the title, but if I make a payment before August 8, the title will come with my name without adding their company to it. While at the dealer, I said that I would come and pay everything before August 8, since I do not want anyone to be listed on the title. Today, on August 5, I talked to Antonio, who, as it turned out, is also a finance manager. He said that they will check if they have already requested the Title, to which I said that I have three more days to make the payment, which I intend to make before August 7, since I do not want to see anyone in the title except me, but he began to explain to me with everyone that they send the documents in the first week, and perhaps the title already has their name and I will have to re-register it at my own expense. As a result, we had a conflict because they lied at the beginning regarding the payment until August 8. Also, this person systematically interrupted and I had to raise my intonation so that he would stop interrupting and start listening, which is extremely unprofessional on his part. The result of what came out: additional expenses for the car, lies during the transaction, incompetent behavior in the dialogue and incompetent attitude to the sale with added problems for the buyer. I do not think that I will recommend this dealer to anyone, rather I will voice it so that they avoid it. I will also add information to the reviews on how the situation was resolved so that people can soberly evaluate the work with this dealer. I will also add info on BBB, YELP, and other platforms to make sure people will be prepared

We've been to quite a few places in search of a tow vehicle for our travel trailer, evergreen is…read morehands down the best dealership in terms of service, price, and integrity that we found (it's a pretty high bar to say that we trust a car dealership - but we do evergreen). Steve is timely in communication, Glenn is laid back in the sale process, and we walked away with a car that we love. Totally worth the drive from Seattle. Would highly recommend this place.

Terrible service. Rude sales ... they told me they'd send me my plates, then after I got pulled…read moreover for the paper thing being expired, I called for plates and they sent me a bill for overnighting them across the state. When i called to ask where they were the lady said they were on her desk... the sales people knew I was from Spokane and there were several notes saying to mail them to me... Plus the fact they're super rude and not very friendly, unless you're in love w a vehicle they have, go someplace else... Oh yah, when I had some questions about the car I was buying, they told me to pop into Chevrolet as I was headed out of town....

My fathers account was here for years, I got added as I became his caregiver and POA…read more They are nice to work with, often no line, no wait, very pleasant and professional customer service people. All around a very nice bank/credit union to work with.

From the owner: You can get a checking account or loan anywhere. But you'll come to us because we've invented ways…read moreto put new spins on boring products that will save you money! eDCU Rocks because we do things differently here!

Great customer service. Told me everything I needed to do over the phone and was able to get…read morefunding same day. Madison is the BEST!!

Madison was great. Transferred from Longview location which by the was so soo sooo sooooo horrible…read more But Madison from auburn made it great. Her and her staff was amazing. Thank you. Her service was above and beyond. My experience here was above 5+ stars.

Well well well so many things I could say but I'll just start off by saying low pressure, none…read moreactually. Very helpful and really nice bunch of people who work here. They are dedicated to their staff and to their customers. Would I come back and buy here again or refer them. Yes I would. Ask for Bryan. If he's not available he will give you one of his quality employees also even the General Manager Darryl is approachable and friendly. Everyone here is. I just can't promise you hot fresh coffee but lots of variety lots of good values and c'mon down tell em Miss Queen referred ya!

Found my car listed in marketplace, reached out to Ryan. He worked with me to get all the financing…read moreand paperwork squared away before I could make it in the office, without selling it to someone else! I was very specific about what I wanted and needed and he went above and beyond! The whole dealership has been great to work with. I was in and out. The warranty they have is great also. Thanks Ryan!

My husband and I applied online and received a call back from Jonas letting us know that we were…read morefully approved for a car loan. We scheduled an appointment and drove down to Olympia the next day. When we first got there we were given a paper application and then were told that in order to be approved for a loan, we would have to trade in our other car (that was in a repo status). We specifically put on the application that we didn't want to trade in any car. We had made plans outside of the dealership to sell privately, but were told that it was a stipulation of the bank and we didn't have any option. We were hesitant, but continued with the paper application. Jonas ended up 'finding a way' to make it work without a trade in. Things started out a bit rocky, but got better the longer we were there. Jonas ended up getting me and my husband into a nice, clean, solid car (2014 VW Passat). He was very helpful and friendly. He listened to our needs and worked around our bad credit. He was straight up, no pressure. We are so happy with our purchase and would definitely buy from him again. Jeff O. helped us finalize the sale documents and seal the deal. He was experienced and friendly and worked with Jonas behind the scenes to get us the car we wanted. The reason for 4 not 5 stars was because of the trade in mixup and that they went to the gas station and gave us a little under a half tank after we bought the car. For us it's the little things that make all the difference, so I would suggest that they fill the tank up for new car buyers, especially on cars above $10k. It would be nice to have seen the CarFax as well. Other than those very minor things, these guys were absolutely awesome!! I would definitely purchase from them again. This place was legit. :)

Great sales team, uncertain of the quality of their service department…read more Washington Auto Credit is the best! Joe was very friendly, helpful and straightforward throughout the process. Ryan was open and honest about what we could afford and Joe helped match us with a car that was perfect for our situation. They did not pressure us into a vehicle that was outside of our budget even though we were approved for more. I highly recommend this place! A great overall, low-pressure, experience. They lose a couple of stars because the car was not detailed to our expectations. There were nasty stains on the carpet, seats and crevices, grease, and trash from the previous owner. This is more of an indictment of the I-5 Cars service team. However, we postponed buying the car a couple of days for them to "detail" the vehicle and it looks as if they only did a surface wipe. To their credit, WAC did offer to take a look at the problem and possibly rectify the issue. We ultimately decided to a pay for a detailing professional to do the job since losing trust in their service capabilities and not wanting to drive back out to their location. Still a location I'd recommend to anyone looking to buy a new or used car.

Very helpful here and want to see people succeed. Very fast process, the same day. Easy payment…read moreprocess.

Super friendly staff, helping me get my credit to where it needs to be with loans that I couldn't…read moreget from a bank atm. Will def use again in the future.

Being a member now for some time now I use Columbia Credit Union for my ice cream business, to…read morewrite checks, deposits to cover checks written on the Business and for change ? The people working here are pleasant an added plus as well?

Worst Credit Card Service of all time! They don't listen to…read morethe customer, just read a script. If you like dealing with the blue hair septum ring crowd this is the credit union for you!

Amazing service from start to finish. The small business owners here go above and beyond to make…read moresure you are taken care of, even after you've left the parking lot. Veteran friendly and they actually work hard to give you the best possible deal. It's privately owned so you don't have to worry about extra fees or anything. They do their own maintenance and are very thorough. With the used vehicle market like it is currently, I highly recommend this place. 10/10 would purchase from again.

I bought my Mini Cooper from them and they made me feel like family! This was the easiest auto…read morepurchase I've ever made! Thanks for your care and info on maintaining my vehicle. It's always a good experience visiting your shop.

Obviously Jordan is great lol, great to see all the other reviews, along with being"not pushy" he…read moreseems genuine, important quality in any person. Mark was also good with communicating progress on paperwork, i feel like I got a decent deal and had a pleasant and professional experience.

This is a great place to buy a car! Fairway motors Customer service was great! They tried endlessly…read moreto put me in the car I wanted. Dennis and Steve we're absolutely amazing! I was able to drive home in my new car! I highly recommend this car dealership!! :)