I was charged $785 to replace a Delta 1400 shower valve/cartridge that cost just over $100 in parts…read moreand took about 45 minutes to complete. That pricing feels extremely excessive for the amount of labor involved. There was no emergency service, and the job itself was straightforward. I understand companies have overhead and pricing structures, but this charge was far outside what most plumbers quote for similar work. I would strongly recommend getting multiple estimates before using this company.

I have used Herman's plumbing and am generally satisfied with their work…read more Two projects I'm not happy with: Setting vanity: The did the plumbing fine but did not cut the base molding to allow the vanity to be set against the wall. There's an ugly gap there. Faucet for the outside of the house: Called them and described the problem. Faucet needs replaced, wanting one that needs only a 1/4 to 1/2 turn to fully turn off and on. It's what every other exterior faucet on my house is. Plumbers arrived, no such faucet on truck. Said they'd have to order one and come back. PITA. They did the easiest thing for them and put in a standard faucet. Won't be back.

They came out for a frozen and cracked pipe. Service response was quick. They were professional and…read morethorough, for a very good price. Recommend them highly!

Boy, did I hit a nerve!! How many family and "friends" posted a 5 m-Star review for you???…read moreYou mentioned that the $95 would be covered in the cost which would be basically zero but you don't understand if I didn't use your services and someone else was cheaper I would still be out $95. But to attack me the way that you did I think it's also unprofessional!!! This is what that app is all about. I am entitled to my viewpoints people can take it or leave it! I just feel for someone that is in the medical profession as a registered nurse and a Navy veteran that you might have a little bit more compassion...

3rd time we have used Edmond Plumbing for service issues. This time it was a toilet bolt / flange…read moreissue. They have great communication, arrive on time, come in and make an assessment and do what they say they'll do, and even a little more. The flange was broken and whomever originally put it in did not grout and support it like they should have. Mark addressed the issues with his apprentice and were in and out in about 90 minutes at a reasonable price. We will use them again and recommend them.

Stay away from Edmond Air. I spent thousands to have Edmond Air replace the coils in my system in…read more2019, and I was told at the time that I had a 10 year warranty on the coils. When my system started to run hot this month in 2026, I had them come out and I was told that the coils were indeed leaking, but they only had a FIVE year manufacturer warranty. The tech admitted that when they perform the install, it is a 10-year warranty. However, they magically had no record of installing the coils in 2019, and did not even have my information in their system. I had a couple thousand dollars of work done and they had no information on me? Odd. The tech said that if I can prove they did the work, like with a bank statement, they will honor the 10-year warranty. So I provided them with my bank statement from 2019, showing they did the work, and what I paid for it. I contacted their office and spoke with multiple people who said they would look into it but they never got back to me. I finally called again, and they stated they could not honor the 10-year warranty even though I provided the proof of original service that they asked for. They then quoted me an enormous price of $3,150 to do the job, but then back-pedaled and said they could do it for just $1,900 to "help me out". What they did not tell me, but I found myself reading the detailed print on the quote sheet, is that the $1,900 price only came with only a ONE year warranty. Not ten. Not five. ONE. I made every effort to work with them and gave them every chance to make it right, but eventually I just had another company come out and give me a second quote. The other company only wanted $2,000 to do the job with a FIVE year warranty. No hassle, no over-quoting, no misleading information. I also had the other company check the manufacturer warranty status of the coils that Edmond Air installed in 2019, and they confirmed Edmond Air NEVER EVEN REGISTERED the coils with the manufacturer in the first place for a warranty. So... Edmond Air lied about the ten year warranty, had no record of the original work they did, said they would honor warranty with proof but then did not, overquoted me in an attempt to make it seem like they were helping me with a lower price later, communicated poorly throughout the whole process, and never even registered the coils with the manufacturer for warranty in the first place. All of this hassle and poor service, and on top of all of it they were much more expensive than the other local company that I reached out to anyway. I would not do business with this company.

I had a sillcock bust underneath my house, I had Don's Plumbing recommended to me for a reasonable…read moreprice and good work. I am very pleased and happy with how quick and fair priced they were. I called them and they came out the next morning. They was in and out within 30 mins and my outdoor faucet as replaced and working properly before they left. Very well done.

Great company to work with. Fast service and the guy that came out was very thorough and friendly…read more You never hope to use this type of company again but if I ever need a plumber they are my first to call!

We have used them for many things. They initially came out for a home warranty which was not worth…read morehaving to be honest. I have personally had them replace my water heater, and work on toilets a few times over the years. The response time is quick. They have always been well priced in comparison to others and made sure that the work they did was completed satisfactorily. I will continue to use them.

Our home warranty sent out jet plumping and I was extremely impressed with the friendly nature of…read morethe plumber Andrew. He walked into some chaos since I have a new baby and a toddler and they were both crying. He was so friendly and understanding just quickly got done what he needed to and left. Really appreciative of his kind nature.

Although they didn't *actually* come out to work on my plumbing (my pipes froze and broke from that…read moreepic Deep Freeze in January 2 weeks ago and I've been without water since) - they stood me up and cost me 4 hours of leave time - they seem like really nice people. Anna, who answers the phone, was very nice. I just am not up to playing plumber games, where they say they'll be out at a specific time, and then they aren't. They don't call when they are actually on the way, and they show up after you've called to reschedule because it's after the latest time they said they'd be here, and you're now into overtime pay - and with no face mask in these covid times. I can't deal with having to take **multiple days** off from work - and possibly losing my job - over a broken pipe. I especially can't deal with the modern practice of plumbers sending someone out to do an "estimate", but not to fix anything, and then scheduling an appointment to come out and do the work - forcing the customer to take off multiple times from work. That's just so wrong. I hope this was an aberration and not a common practice with Giesbrecht. What happened to: call the plumber, the plumber comes out and DOES THE WORK and gives you a bill and you pay? Done and done? ONE day off from work, one day of stress and anxiety and fear, and it's over? I'm sure the Giesbrechts are wonderful people. I'm also fairly sure they are good plumbers. I just can't deal with being stood up. I won't get any more time off from work until late MAY. So I guess I will have to live without water for all of March and April, and most (or maybe even all) of May. But don't let my anxieties and stress reflect on them. It's a bad time all around. They're doing their best, and I'm a hot mess, without water.

I don't often write reviews but this company certainly deserves one. I needed a new hot water tank…read moreand I began searching Facebook for referrals. Giesbrecht Plumbing came up over and over, so I reached out. Expecting the worst, they came out and diagnosed the problem in less than an hour. They explained my options and I elected to get a new water heater, which was installed in less than 3 hours at an extremely reasonable price. I've worked with a few plumbers over the years and this team is the gold standard for service and quality. Jeremy, Anna, et al. are absolutely wonderful!!!

Ran new pipes in the attic did not insulate them. 75 year old husband got in the attic and did what…read morehe could. Paying someone else to insulate the pipes.

my 5th experience w VIP and the last four were all good. yesterday (12-23) I went on line and…read morebooked my appt for between 2-4 pm, and I quickly received a confirmation. at 3 pm I called to ask when the technician would be arriving and Cliff the Owner said his crews were slammed but he would check and give me an update. At 5 pm I called again and reminded Cliff I did not hear back from him and he basically said I should call another plumber because his crews could not get to my problem until 2 or 3 days. Done with VIP.

The work was fine for what it was, but it was far too expensive. I hired them for Faches…read morereplacement and provided the new faucets for three sinja. The hardware provided by this plumber consisted primarily of water lines. Installation of three sets cost over two thousand dollars! This was after I complained and they realized their mistake. The original estimate exceeded three thousand dollars. In addition, at the time of service, no estimate was provided detailing the cost to approve. The initia bill was therefore a shock. I cannot in good conscience recommend them to anyone in the area given a choice and regreat mine.

3rd time we have used Edmond Plumbing for service issues. This time it was a toilet bolt / flange…read moreissue. They have great communication, arrive on time, come in and make an assessment and do what they say they'll do, and even a little more. The flange was broken and whomever originally put it in did not grout and support it like they should have. Mark addressed the issues with his apprentice and were in and out in about 90 minutes at a reasonable price. We will use them again and recommend them.