Hands down, the most amazing customer service! I was helped by Robin and her family picking out a new necklace. They were all very kind, patient, and helpful throughout the process, but Robin was just the sweetest. She was very attentive and caring. They have a really good selection in store. I will definitely be coming back for more pieces from them. Thank you guys again! read more

Van Tin Jewelry - Jewelry Near Me - Portland, Oregon

I went in a few months ago to have a pendant repaired. They did excellent work and the cost was very reasonable. So I recently purchased an engagement ring at Van Tin; they resized it at no extra cost. Great local family owned business. read more

Today I took my engagement ring to be resized, I've been looking at a lot of different jewelry shops but liked the idea of supporting a local family owned business over a big chain. I am SO HAPPY with my decision. They took my ring, brought it down a half-size which is just what I wanted, and had it resized in about an hour. You cannot even tell that the ring was altered, without feeling that it is indeed smaller. I dropped off a second ring to be adjusted, and I know that I will be back. I think I've absolutely found the perfect store for all of my jewelry needs in the future when it comes to repairs and adjustments. read more

Van Tin Jewelry - My white gold ring was resized and you can't even tell! Their work is precise, and well down. - Jewelry Near Me - Portland, Oregon

My mom has been coming here for years for our jewelry and the service is always so wonderful. We come here any and all jewelry she wants/needs for herself and for gifts. We recently stopped in to get a gold chain and pendant for my nephew and the owner was so helpful, kind and patient. The mother is always so sweet to us when we come in too. Very welcoming. Usually when we go to other places, we always get rushed through the process but not at Van Tin. We were even able to get a bracelet fixed that by baby niece broke. Will definitely be back when my husband is ready to purchase a gold chain for himself and we always recommend this place to our family/friends. read more

Came here to get both mine and my wife's wedding bands resized and cleaned a month before our wedding. They got the size perfect and our rings are cleaner and shinier than when we originally got them! Gotta come here, big trust read more

Van Tin Jewelry - Wedding ring - Jewelry Near Me - Portland, Oregon

Incredibly friendly, fast, and hardworking. Love that it's family owned too. They resized my engagement ring along with some heirlooms from my late grandmother, and they did a lovely job. They made very sure I was happy with the work. I will definitely return! read more

Great personal service at a family-owned multi-generational business. We had quick service on some adjustments on jewelry we bought elsewhere. read more

A wonderful spot with friendly and great service! They were more than happy to help with a quick polish and repair. plus, it always feels good going to an honest family business. read more

Fixed a pair of earrings and resized a chain! They did a great job and were so friendly. We will be back!

If you're interested in 18k, 24k, and jade jewelry this place is probably my favorite jeweler that I've found so far in the Portland area. Disregard what a previous review in 2014 said about their "small" inventory. Their inventory is actually quite large, especially compared to similar stores like Ngoc Vi in the SF Market plaza. They have a ton of very high-quality stuff. I came in today interested in a gold bracelet and the lady working here explained all the different options that I had. She took the time to show me different styles, worked within my budget, and didn't make me feel awkward about having a smaller budget like how other jewelry stores will. They're very flexible here and want to work with you to get you what you want. I wanted a bracelet, they didn't have the exact thing ready-made so they offered to make it for me by turning a necklace into a bracelet. With that said I would encourage you to please ignore the other recent 1-star review (it honestly seems like the case of someone who just can't do basic math or reasoning). These are very honest and easy to work with people at Van Tin. I ultimately ended up not buying anything today but I'm definitely coming back in the next few weeks for that bracelet. P.S. They've been open for 40 years! Support local! read more

Went in to get some rings resized and needed them relatively quickly. The owners were so helpful, friendly and went above and beyond to work with my (very inconvenient and rushed) timeline. I was willing to pay extra for expedited services, but they graciously refused. They even had the 3 rings resized faster than I had anticipated! Thank you again! Looking around the selection was very beautiful and one of the owners told me they have been in business for 40 years! Amazing! read more

So glad I stopped in here. I needed a good local jeweler to assemble a charm bracelet for me. I was able to send them pics online and they responded quickly with a quote and time to meet. The staff is friendly and knowledgable. The grandma who sits behind the center glass is a delight, so sweet and friendly. They also bought some gold pieces I had, so I was able to pay for the bracelet and have enough left over for a future purchase or cash (I chose the former.) The work was done within a few days and turned out great. Looking forward to taking my daughter-in-law here! read more

I had earrings repaired and they were very meticulous and did a great job! I would highly recommend Van Tin Jewelry.

Excellent service. I wanted a 16 inch 18k chain and the nice clerk brought a bunch out for me. Great quality made in Italy. Everything is 18k or 24k. The prices are good. read more

Came in looking to get a couple of rings and bracelet resized. I always try to support family-owned businesses when I can, so I was so happy to have found Van Tin and I can safely say that I will be coming here for all of my jewelry needs going forward. The resized my rings and bracelet quickly but with care. They texted me as soon as my pieces were ready to pick up. Their pricing is competitive and their customer service is unmatched. Highly recommend! read more

I came in for a quick chain repair on my 24k gold necklace that I've had since childhood and wore everyday, as many reviews said, he told me he needed it overnight. I asked him to weigh the chain before I left, 11.65 grams. I came by the next day and he made a beautiful link repair, before I was being hushed out I asked him to reweighed it, 11.04 grams. He blamed it on cleaning, upon further inspection he obviously shaved off over half a gram off the spine of the clasp. Great work but don't let the jewelry out of your sight. Customer beware read more

Van Tin Jewelry - Jewelry Near Me - Portland, Oregon

I came in to have a broken necklace fixed. The husband fixed it in 10 minutes, while I had a delightful conversation with his wife about books. I couldn't be happier with the service here. read more

I recently bought a promise ring as a Christmas present for my girlfriend here. I've never gotten jewelry for somebody before and they were very helpful and made me feel comfortable and worked with me to help me find something I liked and fit my budget. My girlfriend loved the ring and I will definitely be coming back for Valentine's Day! Amazing family and special thanks to Robin and Matthew. read more

My go-to jewelry place, I have bought multiple gold chains from here and a jade bracelet and I love everything I have gotten. Super sweet family business I recommend to anyone! :) read more

reasonable pricing for authentic 24K gold jewelry. plenty of options to choose from and they also allow same day modifications for length trimming! purchased both me and my husband a 24K necklace and a pendant and the customer service was superb. out of all the places me and my husband went to, this place is the best place to go for your purchases and to also sell any pieces! the people that work there are very sweet and kind . read more

Wonderful family business. We had a wedding band resized and repaired as well as a pair of earrings repaired. In both cases the work was impeccable and exceeded expectations. the service was friendly and fast and they texted me as soon as the work was complete. Very satisfied! They also have a nice selection of new jewelry for sale. read more

I was here, looking for some gold chains or pearls. There were two men sitting on chairs, (guards?) where the customers can view the SMALL DISPLAYS of inventory. Very little worth buying! They watched your every move, very closely, very insecure, what can two guys and one little me can do? I don't like shopping @ places with very little inventory and two guys watching you, plus the lady behind the counter. Even pawn shops have more to choose from! It didn't toke me 3 minutes and I was out of there. read more

I brought two rings here to be sized and one to be reshaped after I bent it. The customer service and craftsmanship are fantastic, and the prices are great! Now I have my eye on some gold hoop earrings...maybe for Valentines? I highly recommend this store! read more

Robin and her brother were so helpful in changing the battery in my elderly mother's watch. They went to extra lengths to ensure my mom's favorite watch was quickly taken care of so she had it in the same day. I really appreciate Robin's help and will be returning to Van Tin! read more

Family owned and operated business offers good service. My goto Asian Jewelry spot for minor repairs, and they have an ample retail selection. Van Tin has been operating in the neighborhood for ~14 years and has a loyal following. read more

We have been buying our jewelry here for over 20 years. Very friendly and professionally run. If they don't have something you want in the store they will do their best to find it. Their jewelry repair is top notch. If you have broken items that can be fixed they can do it. If not they will tell you right away. A great selection of high quality jewelry at fair prices. An honest and helpful staff. Well worth a visut. read more

I had a really positive experience. A friend of mine told me about this jeweler and shared that they and their family have been going here for a long time, and how their prices are competitive in comparison to other Asian jewelry shops in Portland. I met with the jeweler and his wife. They were very nice and helpful - considering how Asian businesses can have a reputation for being curt. I think sometimes that Americans aren't used to how other countries might place priority for efficiency and quality over customer service. Anyway, I found them to be delightful and answered all my questions. I needed 3 necklaces to be repaired and to switch out and also add some new charms to my gold charm bracelet. Holy moly, I didn't know how much the price of gold shot up in the last few years. I didn't try to haggle them to a cheaper price, I felt like they were offering me a decent quote for what I wanted. I was able to get my charm bracelet completed that day and it only took a week to get the necklaces repaired. They have limited hours and heavy security systems for their building, which is not uncommon for stand alone jewelry shops. If I needed jewelry repairs in the future I would definitely come back to them. read more

Unethical family business, prices are too high compared to other Asian jewelers store in Portland. they will charge you a 3% fee to use your Credit/Debit card for purchases, so you are basically forced to use CASH. I gave them too much money when I bought jewelery there and when I called after I realized it, they completely denied it, didn't even offer to go recount the money or look at cameras. I've been using this jewelery store over 15years because they have nice designs. I will be going to a different Asian jewelery store from now on. Don't go to VanTin read more

I picked Van Tin Jewelers at random to repair the clasp on my necklace because I was in the neighborhood. The gentleman behind the counter was very friendly, took a look at my necklace, and then took it in the back and quickly repaired it while I waited. Wallet in hand, I asked him how much, and he said "no charge." Very sweet people, excellent experience, I will be back. Thank you Van Tin Jewelers! read more

Great family business, been buying and repairing my jewelry there forever. Repaired my ring while i shopped around so i did not have to make another trip back since i live in Salem. Recommend to all my friends. read more

Walked in with my dad looking for a solid gold bracelet. We got such a good deal on the bracelet that we decided to purchase a matching necklace. Jason is an awesome guy and his moms a sweetheart. Good family business here. read more

We have been doing business with Van Tin for the past 20 years and have always received excellent service and value. We have never had to pay any extra to use our Visa card. It is a family business and I've never seen any guards. Jason and Tu are in charge and their very pleasant parents make frequent appearances. William B read more

Love this place but for some reason they charged alot more per gram on my trip 8/21/2015 . I bought a clasp weighed 3.9 grams an was charged 56 a gram which came out to about $220 read more