I brought 2 bracelets in to A&J Jewelry. I'd never been there before and like to support local business. Never again. One bracelet was an easy fix-just a metal connection needing repair. The second bracelet, a tennis bracelet with very small diamonds needed ONE diamond replaced. I dropped them off on 8/2. The simple bracelet was fixed in a couple weeks. I had to call repeatedly for updates and was told the tennis bracelet was more difficult (a part had to be ordered). Finally on 9/20 I received a call it was ready. This is after multiple calls from me every 2 wks checking in and being told every time, it would be ready "the following Tuesday". They simply ruined my bracelet. Instead of replacing one small diamond, they replaced THREE. And instead of the 3 new diamonds being flush with the bracelet in accordance with the others, they are raised. AND they used gold which does not match the gold in the bracelet. I called them when I got home after looking at the "repair" and they simply said they were sorry I wasn't happy. I do not recommend this jewler. They ruined this very sentimental and dear bracelet. read more

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This shopping center is adorable, and a fun way to spend 15 minutes if you have a piece of jewelry that needs a little "zhoozhing". For those of you who don't watch queer eye, that means a little extra flair! Beth and Bill work behind the counter. From the minute you walk in, this duo makes it easy to talk shop. They give you a free estimate, and can fix your item in a timely manner depending on the material of the jewelry. They allowed me to grab a coffee next door at Albina while Bill quickly fixed my bracelet. I would definitely recommend the shop to those who have been putting off jewelry repair. read more

A & J Jewelry - Jewelry Near Me - Vancouver, Washington

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waited 3 WEEKS to get 2 chains back, never got any updates, had to call twice and come into the store once for them to tell me they weren't done yet and when I got them back they told me the work they did wasn't going to last long...TERRIBLE SERVICE. complete waste of money!!! would recommend going to the other local jewelers such as dr. Jeweler or Fred Myer jewelers, they only cost 3 DOLLARS more per chain and only take 1 day to 1 week wait time. DO NOT GO HERE!!! read more

We brought two rings in. My grandmothers wedding ring to be resized for my daughters 16th Birthday. And my husbands tri gold wedding ring to also be sized. My grandmothers ring looked beautiful. You can't see the resize! My husbands band even with the tri color gold with a brushed design is perfect ! Such a nice job matching it. read more

What just a great place for skilled jewelry and repair. Bill (the owner) has been doing it since '72 after his apprenticeship. He's been doing it longer than I've been alive! I used to have a business doing jewelry for many years and I can tell you first hand - he's just an absolute master craftsman. He can make or repair any jewelry you may have. I bought my girlfriend some custom diamond ear rings and they were so well done, super affordable, and the craftsmanship was peerless. If you live anywhere in the Portland region: seek him out at all costs if you have a custom jewelry desire or a need for repair. You won't be disappointed. ***This is the jeweler that for many years used to be in the Town Plaza just North of this current location on Mill Plain*** read more

We brought my engagement ring in a few days ago to get it resized and I am so glad we brought it here. When we came in they were friendly and warm and helped me find the right size for my finger. Their pricing is very fair and when inspecting the ring for a quote he noticed some high prongs that he could level out, which would help reduce the risk of me getting my ring stuck in things like clothes. The fact that he offered that as an option was amazing because I was getting it stuck in EVERYTHING. We just got the ring back and I'm so happy with it that I cried a little when I put it on. Not only is the ring a perfect fit (snug but not too tight), I can tell that he tapered the band so that it fits on my finger more comfortably than it did before, and the prongs are so beautifully even and smooth that I keep running my hands over them just because it feels so nice. The ring looks more beautiful than it did when it went in and it's like he made it more balanced and sleek. If you want quality work done by very nice people, I would seriously recommend A&J Jewelry. Not only that, but they have some great pieces for sale in the cases up front. I also hear that they do custom work and I am definitely considering that for my future hubby's ring or if I want to add a band. read more

We started going to A & J about 6 years ago. I had a custom wedding ring designed by a well known jeweler here in the area that lost the center diamond. After getting a recommendation from a friend I took it into Bill. First off he showed me how there were not enough prongs in place to hold the stone and that is why it fell out. My wedding ring is yellow gold and so was the prongs. He took the time to show me how the yellow prongs were not enhancing the diamond and showed me some of hhis work so I could see how it would look with platinum prongs. Wow, it was startling. This is a jeweler that not only knows his craft but is passionate about what he does and if that is not enough he is one of the nicest people to work with. He genuinely cared about what I thought instead of justing thinking about a sale. Bill mainly designs and sells his own custom jewelry. He also makes over your old jewelry into something that you would love. Bill sold me a beautiful 1+ carat diamond, changed all the prongs to platinum (ended up adding 3 more prongs) and suggested I get it reappraised. The ring tripled in value and we are both very happy. The work Bill does is excellent and his prices are really low compared to anything in the area. We have no problem recommending A & J Jewelry to our family and friends. We are customers for life. read more

I brought in a family heirloom ring to get the prongs tightened on. Bill did a very good job and even cleaned and shined the silver to boot. Excellent, friendly service. read more

I am so happy with my experience here. I brought them four rings that needed various repairs. My wedding ring and my engagement ring needed to be sized up, another ring needed a lost diamond replaced, and the last ring was a family heirloom that needed the stone tightened and the ring and cleaned and polished. They had all of the work done in a week and everything is perfect. They were so easy to work with I highly recommend you go to them for your jewelry needs. read more

I broke a chain on a piece of jewelry that I have worn every day for over 40 years. Not being familiar with jewelry repair, I selected A and J Jewelry somewhat at random, although some good web reviews made me more comfortable. Having a recent knee replacement, I was not able to go myself and somewhat tentatively sent my daughter to A and J for the repair. When she returned, she not only had the repaired item, she told me that Bill the owner had repaired it for free. Bill told my daughter it was simple and he was happy to help. Wow! I guess I shouldn't have been surprised as the web reviews spoke to the "neighborhood" feel and "highly skilled professional work" that A and J provided. Still, businesses today have lost what A and J provides; local and personal service with a smile. I can't thank Bill enough for not only assisting me, but also for showing my daughter the value of seeking out our local professionals. She was very much impressed and had never run into a situation like this. I related to her that when I grew up we most often dealt with local persons and businesses who actually cared that we had come to them. It warmed my heart to know that at least one with the "old time" values, A and J Jewelry, still exists. I fully recommend A and J Jewelry to any who need either jewelry, or jewelry repair. I have learned to judge business service not on how they treat me when I am dressed well, and buying a large ticket item, but how they treat me, or in this case, my daughter, with a small request. A and J Jewelry makes the top grade here. read more

Best family owned jewelry store in Vancouver. Have been a customer for over 15 years. From fixing something small to making a custom design, Bill can do it all. read more

I had to get my wedding ring cut off. A & J Jewelry was helpful, caring, and will size and fix my ring as good as new as soon as the swelling in my hand goes down. This is not a big shop and you aren't going to be perusing hundreds of cases for "The Ring" but you can count on a serious jeweler and great repair work. read more

I brought in a few repair pieces including a long strand of pearls that needed to be restrung to A & J. Bill and his wife did a great job on the repair work and it was very reasonable too. But most importantly, I just got engaged but was having trouble finding a band that I liked to go with my new solitaire. I realized that having a custom ring made was the only answer. Bill designed and made a ring for me that is PERFECT! I am in love with the ring and I was able to bring the price down by trading in some of my old 14K gold. I am very happy that I went with A & J. Great value, solid knowledge base and no pretense! read more

Timely and honest. I purchased my ring through a department store online & I'm impatient enough to not want to wait 2+ weeks to get it sized. (FYI...Most repair shops do NOT do same day or even 3 day sizings anymore). After using star rating system online, I went to Rand's Jewelers. Gentleman inside frowned & told me it shouldn't be done, but If I wanted to try it would be $150? Really debated to return the ring but I remembered A&J Jewelers and popped in. I somehow knew it could be done. Bill took a look at it and said no problem give me a few days. I asked a couple of questions since the other jeweler said essentially no way. Bill looked up over his jewelers visor and said "The difference between me and them is, 50 years experience". Done, end of story. What both jewelers did not know was that I was in the fine jewelry industry for over 25 years from custom design mountings, to managing large chain jewelry stores and my former husband and I owned a jewelry repair shop many moons ago. Well done A&J always a fan! read more

I have been going to Bill and Bev at A & J Jewelry since 2005 for jewelry repair, various purchases and custom designed jewelry. Bill has created several beautiful white gold rings for me and recently added SuperFit shanks for rings I had been unable to wear due to enlarged finger joints due to arthritis. The service is great, they know our name when we come in the shop, they understand my style and are very helpful. Bev has restrung my pearl bracelets and cleaned my rings. I highly recommend A & J Jewelry! read more

I am so shocked by the rudeness of the owner or the main jeweler. I just got off the phone with them with a very clear description of what a I need done ( I have the stones, the dimensions with exact measurements, the mountings with exact measurements and photos). All I needed was a "rough" price for them to mount the stones in the earrings. He was very unpleasant and told me he would not quote even a rough estimate over the phone even after I told him I understand if the price would change a bit once he had them and he still said no. I told him I was wanting to call several jewelers to get a fair price and figure out who was the most affordable. That way I am not driving all over town trying to get help... When you have only so much time in a day sometimes calling is really helpful. He was so rude. His response "I don't want to work with you" and he hung up on me. I see he has a lot of good reviews, so I am thinking I'm a rare case. But seriously, who treats someone like that? read more

They may do very good work but they're very slow. I needed new tips on three rings. It took them over a month and when I was told to pick them up, only one was ready. Frustrating! read more