Three years in and these guys have been consistently great. Just got the 60k service done on my…read more2022 car, which includes a number of expensive preventive maintenance items. All of them necessary unfortunately. The service writers have been working with me to spread out the services across three service intervals to help ease the "sticker shock" and still get the maintenance done. Did some at the 54k, some more at the 60k, and the last will be done at the 66k. I have dealt with two or three Service Writers through this process and all have been very understanding and willing to help. The service department keeps good records and history of the car which also helps. Words of advice: whatever your car and wherever you take it, don't put off the preventive maintenance! It might be expensive, but it is still cheaper than tearing up your car or getting stranded by the side of the road. Maintenance is cheaper than repairs. Preventive Maintenance is very important to ANY vehicle! Over this time, they have remodeled the lobby and waiting area so it is very comfortable. Free coffee, water, nice bathrooms, etc. They ditched the Lincoln franchise so it is Subaru-only as of 2025. Good experiences and so I keep going back. I'm probably going to buy another car in 2026 and it will probably be from these guys.

I told them I needed to drive to Key West and back for a work trip. They finished up my initial…read moreissues but found a couple of critical issues. They tried to send me home at 5:30 with my tires not being aligned and "dangerously low brake pads" because Jason David he wanted to go home. His words not mine. I said I needed this work done before I drive an hour home. I felt unsafe driving home with my car in that condition. The mechanic said he'd "stay late to finish". While the mechanic was working on my car, the employee named Jason David told me, "If he (the mechanic) works a 4 hour long job and finishes it in 1, then he still gets paid for the 4 hour long job. He gets paid around 200,000 dollars a year." Then I get the bill (attached below). $833 on labor. I think they took advantage of me because they knew I needed the work done on my car right then and there. I am uploading my bill for financial transparency amongst customers. I do not want anyone to get hit with a bill like this. He fixed two additional issues and my bill went up my almost $1000. I had to charge this to my credit card which messed with my credit amount being used which affected my credit score in the middle of me refinancing the car. I am utterly disgusted at this Subaru store. All of my Subaru friends & I have affirmed we are never doing business here again.

Real good service. Everyone from the desk clerk to the car washing specialist are real…read moreprofessional. I stopped by to get tint installed on one of my vehicles and they took care of me. I have already recommended this business to several of my colleagues and will definitely do more business with in the future. They have deals on car wash details, oil change, car audio just to name a few of the offered services.

I had these people putLamborghini doors on my 2015 chevy Silverado.. well so far I've had to have…read moreboth doors totally rewired with new wiring harnesses.. THE WIRE HE PUT IN MY DOOR WAS SPEAKER WIRE.... the hinges have stamped on them from the factory what they fit... my drive side has 07 titan stamped on it.. the passenger has tundra stamped on it... the doors will not line up right.. I've sent it back to him on 3 different occasions which all have been the same outcome.. I've ask for him to at least pay for the harnesses or buy me the right hinges.. he said he would give me $200 back... I have $800 in having the doors rewired.. two new hinges that fit my truck will be $1500.. plus getting someone to put them on right.... DO NOT LET THESE PEOPLE DO ANYTHING TO YOU RIDE IF YOU LIKE IT....

When 2-3 people refer you to the same folks for help, pay attention. I'd already had a downer…read moreweekend at the funeral of a best and oldest friend the day of two auto break downs. The first mechanic was fine and fair but took only cash. So for the second problem I needed a Certified one approved by Endurance Warranty. I'm having to appeal both REJECTED claims with them; what a pain! But not with JOHN MARTINEZ of Auto Master. By 2:30 the same day he'd diagnosed that the key fob transponder was dead. Replaced them. And after 7 years and 234k miles, it wasn't a surprise. John took care of it and I traveled the 5 hours from home to get my car 2 days later. Super nice guy in a busy shop. (He likes classics too so you know he knows what he's doing.) Being NAVY aviation man gave him creds with me too. In my business TRUST is absolutely essential because clients rely on my guidance to avoid the nightmare of probate for their estate after they die. Dealing with an auto problem far from home is very precarious too: Who are you to trust in a far away city? It's too easy to take advantage of someone in my situation. I now trust JOHN & I believe you can as well. Straight up guy. Go see him!

Mr John can hear an engine and know what's wrong...having a u.S. Navy career in aviation mechanics…read moreand engineering, our community is blessed to have him as a solution to quality auto care. In my case, I went in to take my 11 year old Chevrolet for it's 200K mile tune up. Not only was his price on repairs very fair, he was thorough. And that professionalism, that pride in doing it right the first time is rare in today's world. An honest, experienced mechanic...Priceless.

About a year and a half ago I had transmission problems with my expedition. Mike's Dependable…read moreAutomotive was suggested by multiple community figureheads. They assisted me with my repairs and offered suggestions on how to have it completed right and at the lowest cost to me. I've been impressed with their service and quality, not only with that experience but with multiple other vehicles I have taken there since my initial impression. They have always been friendly, helpful, and thorough. This is an especially pleasant experience since they also have historically had the lowest prices. I believe they are truly there to help the customer. No one is perfect, but they definitely get five stars from me because of my experiences with them and because they have always made attempts at resolution and improvement with any matter that has been brought to their attention. They have deservingly earned my business and my recommendation should anyone ask! I do not believe you will be disappointed!

If you are ever stranded out of town in need of honest, efficient, compassionate auto repair, I…read morehope you are within range of Mike's Dependable Automotive in Picayune Mississippi. AAA thought enough of this company to authorize a 60 mile tow to their shop! This is a clean, well organized business, with a hands on owner, who went well out of his way to get me back on the road and put my mind at ease every step of the way. You need additional work outside their capability, Mike will call around and make sure you are taken care of. You need a hotel during repairs, Mike will find a satisfying room at a good rate. Mike, and his countermand Mark, did everything they could to make my difficult day as pleasant as possible. I recommend this company completely.

Fernando is the best! Best job, best price, best service! My Range Rover was done in under three…read morehours and everything is working perfectly ! Covington body shop thank you so much!!!!!

Covington auto body ended up preparing two of my vehicles in both instances we had to bring back…read morethe cars numerous times because they cut every corner they could they did very poor work and they are not accountable for I would not use this facility in the future to say the lease!!!

I brought my car to this "body shop" for a repair. They did a horrible job! Probably the worse…read morerepair job that I have ever experienced. They had so many sloppy and unprofessional work habits, I literally lost track. Every auto shop that I have ever been to puts down a protective mat on the driver and passenger floor when you bring in your car for repair. They do this to protect your car's interior. Don't count on this from BBC. Not only will they not protect your car from dust, dirt, grease, etc., they will make it worse. When I came in to pick up my car, I found several parts like the ac vent cover and the rocker panel was removed from the car. The ac vent was laying in the driver's seat floor. The rocker panel was lying in a junk pile near the bay door. I had to go hunt the part down, because I was the only one that realized it was missing. The car has a key fob. The key fob was jammed in the ignition like someone had never used that type of key application before. Most key fobs you just use them to start your car and you can then set it in the cup holder or something. My key fob was jammed into the ignition. I had to pry it out. Someone at this shop used a jack or something to lift my vehicle and they damaged the floorboard of my rearend. They tried to lift it at a soft metal spot where it was not meant to be lifted. Of course they did not take ownership of this. The paint job they did was terrible. It did not match the other painted areas. And there was one spot that was damaged, like a tool had scraped it. It had peeled already. I ended up taking my car to Franks Accurate Body Shop to fix the paint job that BBC did. If you are looking for a really good quality body shop, you should check out Franks Accurate Body Shop. So even after all of this happened. I went on like nothing had happened. I did not write any reviews or anything. And then today I was scrolling through Facebook, and I accidentally hit an ad for BBC. They have them all over the place, I have never seen anything so pathetic. So, after I accidentally hit the ad, this AI robot sent me a message. I made a comment about how terrible the business was. I would not go to BBC to get my spare tire rotated. And then the message found its way to the owner, who passively aggressively loved my comment. And laughed it off. Which pretty much validated my claim. Everything is a joke to these guys. If it were my business, I would want to find out why a customer had a bad experience and find out what I could do to make it better. Not BBC. They do not comply with the normal conventions of ethical business owners. Instead, this person accused me of never being a customer, so I must not know what I am talking about, and I must be unhappy. That is what led to this review. BBC was right. I am unhappy. I am not sure if happy people like handing over $3500 for a crappy repair job. I did not like it at all. And then handing over another $500 to have it properly repaired by Franks Accurate Body Shop. There were parts on my car like the gas tube that was loose. You go to put the gas nozzle in there and it shifts because it's loose. Franks Accurate Body Shop called me after 1 day and said I may need a new car battery. I said "No, I just bought a brand-new car battery." BBC had failed to tighten the back door clip that the door hooks too, so because the door was not closing properly, it was draining the battery. How many things is that now? Like 5 or 6 things? Terrible Body Shop. But the good news is there is no waiting. Franks Accurate Body Shop has a couple-week wait list, but I promise they are worth every penny. Everyone knows they are good, or they wouldn't be in such demand. BBC are sloppy, unprofessional, incompetent, careless, passive aggressive, rude, and not worth the hassle.

"I would like to take this opportunity to recommend the above firm located at 60205 Highway 11, in…read moreSlidell. I am from another state, drove in with a door problem and in less than 30 minutes it was corrected and at a reasonable price. While I was there, I asked if they performed other mechanical work and they did. I had an estimate from a local shop to replace some motor carriage insulators that I thought was high. Mr. Cook's shop performed the work for 30% less than quoted by the other shop. I drove the car 2,397 miles back home with no issues. This company could have taken advantage of me being an out of state resident but did not. This is a great firm to deal with.

Requested service on my partner's car. Mechanic was very knowledgeable and appreciated his…read morerecommendations. Dropped my car off and was ready the same day. Went to pick up my car and encountered another issue that the shop quickly resolved. Quick turnaround. Very friendly.

Professional, attention to details, and very passionate about the job. This is the kind of Customer…read moreService you cannot find anymore. I would definitely recommend if you are looking for that old school , professional customer service. Thank you Taylor's Auto Center.

I have gone to several shops in the area the past couple of years and Warran Automotive is by far…read morethe most professional with fair pricing. My wife's car was checked in by Gary who professionally gathered the problem details Friday morning. The shop called that afternoon with diagnosis and upfront pricing. Later they discovered a motor mount that should be replaced and again called offering options. Later I met the owner, Warran who offered to release the car after shop was closed, to pick up the car , and he is very friendly and extremely knowledgeable, offering advice for future maintenance without "selling". We will definably be back to this Waveland Gem.

Service was quick and work was excellent and cost of repairs was more than fair. I recommend Warren…read moreAutomotive for all your automotive needs.