Trepidation when I arrived, unaware what lie ahead…read more NO need to worry! The staff are considerate, caring, respectful, professional, and highly qualified. They put me at ease and helped prepare me for future surgery. Prep...follow up....5 stars!

Front desk people and appointment setter were awesome. Office was dirty, outdated and worn exam…read morechair and equipment, eye exam paddle and chin cup not sanitized. Waited an hour for Dr. Rooney and during the seven minute exam, he managed to be rude and condescending. Based on my personal experiences with Dr. Rooney, it is my opinion should seek personal counseling for whatever makes him interact with people this way. It was unprofessional, unprovoked and uncalled for.

I had a wonderful eye exam today with Dr. Nathan Podoll! This was my very first appointment and I…read moredidn't know what to expect. I found this doctor and his staff to be exceptional. They were very professional, caring and kind! I would highly recommend this doctor to anyone that is seeking professional eye care!! Robert Hayes....Spring Hill, Tn.

I'm sure Dr. Felch is perfectly competent, but I can't afford the $400+ I was charged for a very…read morebrief visit and quick exam. If money/value matters to you, look elsewhere. I won't go back, I was a blind-sided by the size of the charge for the amount of time spent.

All of the DR'S. Used to care about the patients, and their well being before money. But I guess…read moreevery Dr.in Franklin, Tn. has to make do with whom and what their Insurance companies and Wealth that they have. Any more than that, the lower patients with bad insurance or no insurance now, Not anyone of them Cares anymore about the people.

Dr Lyon's office is tucked in a closet inside the Style Eyes storefront, but don't let the small…read moreoffice scare you away. This was one of the fastest, most thorough, and most reasonably priced medical encounters I've had in a while. Because there's not a line of patients in a waiting room, there's no need for a huge staff or a huge wait. I'll definitely go back for my yearly exam. Note - this review is not for Style Eyes - only Kary Lyon. Style Eyes is a bit on the pricy side and has a fairly limited collection of frames.

A great doctor, patient, professional and kind. Helped me find the best bifocal glasses that i wear…read moreit everyday, very comfortable and functional.

I had my cataract surgery this March 2026. A caring and professional staff from the office check-in…read moreto the nurse that wheels you to your ride. All were wonderful! Thank you!

Dr. Dow and the technicians were incredibly kind; however, the front desk associate, Tammy,…read moreunfortunately detracts from the customer experience as she was not courteous and seemed annoyed when asked questions that countered the information she shared. Although the interactions with Tammy were not ideal, I still think the overall clinical experience went well and made up for the lack of customer service.

Dr. Crim and Dr. Dow are both excellent. They take plenty of time for information and explanations…read moreand have great modern equipment. Highly recommended.

This was my first time at Cool Springs Eye Care and I had an excellent experience! I saw Dr. Brady…read moreand everyone from the front desk staff to the technicians were absolutely lovely. Dr. Brady was so knowledgeable and really did a good job of going the extra mile to take care of my dry eyes. I will defiantly be telling all my friends and family.

This place is absolutely terrible. I mean, the worst…read more First, they incorrectly diagnosed me with a hole in my retina. I went to a retina specialist and they said I 100% don't have a hole in my retina. Then when I went back to Cool Springs Eye care and told them they legitimately laughed at me as if it was obvious the specialist was wrong (who they recommended to me). Since then I've gotten it checked by multiple other Doctors and confirmed that there is no hole in my retina. Then they got my prescription wrong by nearly a whole point! When I told them that something felt off they acted bothered and told me there is nothing that they can do. Dr. Robin Brady in particular has the unique quality of being both incredibly arrogant and simultaneously laughably wrong about what he's talking about. I've never been to a worse eye doctor before, someone should seriously take his license away. Please steer clear and go to another doctor in town.

I felt great confidence in Dr. Toyos' treatment of my eye injury. His staff was wonderful…read more Everyone was kind and compassionate. I even got to see a bit of Dr. Toyos' wit.

They can't work in there they can't find the insurance or anything. Customer service is terrible. I…read moredo not recommend.

THE BEST!!! Due to insurance changes over the years I've been to other places but when I wasn't…read morehappy with a prescription, I went back to Dr K and she always gets it right. I also have an astigmatism. I trust her advice 100% and I send my wife and kids

A+ - she really cares about her patients, takes time to get your prescription right. Highly…read morerecommended!

This was my first time seeing David Brown OD, and it was a great experience. He was the most…read moreknowledgeable eye doctor I've been to, and had answers to all of my questions. He was helpful and kind, and I left very satisfied with the care I received. Also, the staff there is extremely nice and helpful. I would definitely recommend this optometrist.

From the owner: We are pleased to welcome you to our office. If you're looking for quality care with a personal…read moretouch, we hope you'll give us a call. We look forward to the opportunity of serving your family's optometric needs. We are conveniently located nearby and would be delighted to have you as a patient.