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    Westlane Insurance Services

    5.0 (3 reviews)
    Closed 8:30 am - 5:30 pm
    Updated 1 month ago

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    Services - Westlane Insurance Services

    Car and truck insurance

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    8 years ago

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    5 years ago

    The staff is very knowledgeable and helpful Eva & Amanda are the best. I definitely recommend them.

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    8 years ago

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    The service was excellent and the prices were better than anywhere else! Will be recommending this…read moreto anyone who complains about their insurance prices.

    John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

    Adriana's Insurance

    Adriana's Insurance

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    ​I've been with Adriana's Insurance since 2019 and have always appreciated their professionalism…read moreand friendly service. For years, they helped me find the best rates with Kemper (Infinity). However, over the last two years, my rates started climbing significantly, hitting $170/month for a car I fully own. ​When I called Kemper to cancel because I was joining my husband's policy, the agent was rude and gave me incorrect information about how to close my account. Luckily, I followed my gut and called Adriana's. I spoke with Xavier, who was amazing. He clarified that I actually needed to sign specific paperwork to cancel--information Kemper failed to give me. Xavier handled everything quickly and professionally. I'm so relieved I called them. I highly recommend Adriana's for their exceptional service and for truly looking out for their clients!

    Ok mi mensaje es largo pero lo mejor que me ha pasado es haber podido dialogar con el joven…read moreJonathan porque es una persona muy profesional en customer service, y pudo darme la solución a un problema que tenía, pero lamentablemente he tenido muy malas experiencias con esta compañía, pero ahora aquí podré expresar la basura de compañía que es Adrianas insurance, estuve pagando mi Aseguranza por 8 meses y por error de Adrianas insurance que se equivocaron en un número de mi registration estuve manejado por 8 meses con mi registracion suspendida, y lo más triste es que no te solucionan el problema y solo te pasan de una persona a otra y evaden responsabilidades incluso un manager que tengo toda la información de él se hizo el desentendido y se olvidaron del problema, esa Aseguranza es lo más pésimo que he tenido yo así que no la recomiendo para nada mi calificación para esa compañía es

    Westlane Insurance Services - autoinsurance - Updated August 2026

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