Austin came to our door to pitch window/door work for our house after they completed one of our…read moreneighbor's jobs. Unfortunately, we did not need work done at this time...but Austin was very polite and professional with his pitch and explained the company's products/services in great detail. He listened well and did not push or step over boundaries to sell the product. We will keep this in mind in the future if we need more work done on the house. 5/5

TLDR: high prices for poor quality control and even worse installation. They would be ok for a low…read moreend home, if you are desperate or if you plan to sell soon. You would probably be better off at a big-box hardware store. Full Read: Door to door sales should be your first clue that this company will underperform. If their product and service is so great, why are they out soliciting?? Unfortunately, I was stupid and fell for it and now want to help prevent others from falling into the same trap. It started back in July when I was doing some yardwork and their door to door guy ended up on my lawn. He seemed nice so I didn't immediately toss him and after a few mins of chatting I found out that they do patio doors; something that I was in need of. I thought it was serendipity, but it turns out it was just stupidity. When you meet the sales people, they expect you to have both partners available. Yet another clue that they are scammers but I didn't care and told them we'd both be there even though I knew it would be just me. The salesperson, Melissa, was actually knowledgeable, helpful and creative (at least I thought) and after about an hour I decided to pull the trigger on an $8000 door. The install date was set for October. My FIL sat at the house for us during the install by their 20 year old expert and sadly I came home to find multiple issues. Poor quality manufacturing was my #1 complaint. There were staple holes every 12" around the door frame, there are globs of silicone at the corners, there was no grommet for the kick lock, a poorly drilled hole for the kick lock, they left a gap between the cabinets and the trim with visible demo work and screws, the threshold is not colormatched and must be stained (never mentioned), they ignored the alarm wiring from the previous door and buried it in the wall creating a fault in the alarm system, and the interior grill rattles like crazy when you close the door. The door did slide really easily though. I get in touch with Melissa in sales and she assured me that they will make it right and satisfaction is their #1 goal. I had to speak to 3 different managers (one was in Florida) and even have one come out and do an inspection (more time out of work to meet). They all agreed it was defective and they would redo it. Door was remanufactured and a vnew date set for November. They had to cancel for that day and push it back a week...annoying yet again because I had taken a day out of work. They finally come to put the new door in and it's just the glass doors. They did nothing to remedy the gap in the trim, the alarm or the visible demo work, but they did add a grommet for the kick lock. The new doors also came with staple holes, globs of silicone and loud rattling interior grills. My wife was home and immediately pointed out the staple holes. The installer says "they all come like this and they have to be patched with putty." Not 1 of the 3 managers I spoke to including the one that came to do the inspection said this. So basically they gave me new doors that were the same as the old doors that they could have just added some putty. In the end, it feels like no one really knows what they are doing. Amateurs at best but at premium pricing. With all of the companies out there, I feel like I was ripped off for what I got. I'd have been just as well off going to the local big_box hardware place and having them do the job for half the cost.

I cannot express how thrilled I am that I found Chris and Stergis supply. I need railings on both…read moremy front and side doors, shutters and a front door. Chris came over measured and installed everything himself. He answered every question quickly and was extremely responsible (in addition to being so very nice). The work he did truly did transform my home. If you are looking into hiring this company, I would say don't look any further, you found the only solution.

Great craftsmanship and quality for 2 different railings at 2 different times. We've had about a…read moredozen individual contractors for various projects over the past 3 years and Chris was the best of all

They came out quick for a free estimate, he was very nice and knowledgable, knew exactly what…read moreneeded to be fixed and what had to be totally replaced. They also found rot, which I had no idea was there. But assured me they could fix that too! They were able to get me on the schedule very quickly and everything was done so fast! I expected it to take a long time but they were in and out in 2 days! The work looks amazing and I will highly recommend them to anyone I know that needs work on their home.

From the owner: We offer free in-home estimates based around our customers schedules, to make this an easy and…read moreconvenient process for the home owner. All of our crews are licensed and trained employees with the proper insurance and over 15 years of experience. Our Master Carpenters comes with over 20 years of experience. We service Rhode Island, Massachusetts & Connecticut. We also offer veteran discounts for current and retired military members.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

This company is as honest as they come! I had them do work at my house great work great price.My…read moremother had a company come out to her house when I was out of town.They charged her 824.00 for 2 springs a remote and 2 pullies. She was still having problems so she decided to call Jolicoeur . Mike from Jolicoeur arrived right on time and had the door working in no time.The price was very reasonable.I showed him the bill from the other company he couldn't believe it. He told me it would have been less than half if my mother called them.I want to thank Mike not only for the honest service but he was great with my Mom treating her with respect and not taking advantage of her.

My garage doors broke. Long story short, my fault. I scheduled an appointment with Jolicoeur to…read moreeither fix or replace. 2 gentleman came in, inspected my doors in the dead of winter and then went about fixing and reinforcing both doors. Totally expected an upsell, instead they did the work, quick and efficient and went to the next garage door challenge to conquer. Folks in the office were kind to my wife when she came in to pay the bill. These guys earned my business next time I need them.

Michael and I exchanged texts to identify the repairs needed to fix the sliding doors on our the…read moretub/shower. We scheduled the appointment just a few days after the initial contact. He came promptly and fixed the doors - he even fixed the way they were originally installed incorrectly! Great service, value and professionalism. We look forward to having Michael help us with other home improvement projects!

Mike was great. Communicated effectively, provided a reasonable quote and stuck to it, even when…read morethe job took longer than anticipated. He was right on time for the job and a pleasure to have in my home. He does nice work, too. Highly recommended!

They do a good job installing doors and stand by their work but don't bother clalling them for…read moreminor repairs, they won't show or be bothered.

I had an excellent experience with this company. The cable to my garage door snapped. Andy came out…read morethe same day I called. Fixed it quickly and at a reasonable price. Friendly, professional and responsive.