Out 16 yr old cat needed to be completely shaved due to matted fur, which was pulling on his skin,…read morecausing it to be painful to be petted. He simply wasn't taking care of his fur anymore and wouldn't let me touch him to brush him. The Pine Hills staff was so kind to him and were able to shave him without having to sedate him. He is so much better and has more energy as he can move better. They did a really nice job on him. We are very grateful and highly recommend them.

Incredible veterinary facility. They will try to work you in! Other just say "no, you need to go to…read moreurgent care"! They follow up to find out how your animal is doing after caring got your loved one!

This place made us feel right at home. Dr Tony was amazing! His team awesome! My pet was in great…read morehands.

I called Pinehurst Animal Hospital to inquire about doggy daycare services during our stay in…read moreSouthern Pines for the U.S. Kids Golf World Tournament. I also hoped to schedule a bath and nail trim for our Shar-Pei, Baxter. Suzette answered the call and politely informed me that they only offer daycare and boarding for existing clients who are residents and are not accepting any new customers out of town or offering grooming services at this time. While I appreciated the quick response, it was disappointing to learn this--especially since their website still lists these services as available, with no mention of the current restrictions. It would be helpful if the website were updated to reflect this, so potential customers aren't misled while trying to make plans. Hopefully, they'll consider clarifying this online to save others the inconvenience.

I would not recommend this vet. When Dr. Bailey left and the new vet came in, things were bad. The…read morenew vet is rude and doesn't know anything about my animals. She told me gabapentin doesn't come in 100 milligrams. It does, and this is what I have been giving my pet. When I told her this, she became very defensive. She said she would not see my cat. I had to wait to see another vet. I reported her. It did no good. The manager is the owners husband. He took up for the vet. He told me to find another vet. I did nothing wrong and was treatied rudely. I had gone there for years, spent thousands of dollars and then told to leave. Very unprofessional service.

I've been going to West Pine for twenty years. I love Dr. Lea. One day my senior dog was sick and…read moreneeded to be seen. They refused to see her. I need a Vet when my dogs are sick. i changed to another Vet and office. I'M glad I did.

The entire staff is caring and compassionate. I board my dog there when needed because I know she…read morewill get the best care.

Huge Longleaf fan already. New to the area and it's so comforting to find a great vet for my fur…read morebabies! The whole staff is so friendly and caring, and amazing communication with phone calls and text message updates. Dr. Kettlekamp was thorough and not rushed at all, explained things very well and answered all my questions. They genuinely care! Older office but very clean with a warm homey feeling. Yoga mats to borrow for senior dogs in the waiting lobby - so considerate! I had to take my dog on Monday and today my little baby goat needed attention. They handled both walk ins as quickly as possible even though I'm sure they appreciate appointments when possible. THANK YOU LONGLEAF! Also, affordable care and didn't push any extra unnecessary tests/services to keep the bill to a minimum.

Needed to take my dog here in semi-emergency. The friendly and accommodating staff got me in to…read moresee the Dr within one hour without an appointment. Note I'm not from this area but everyone was so welcoming and listened to my concerns about my dog Kane. Dr Watson was terrific and did the necessary tests to relieve my concerns that nothing was medically wrong with Kane, possibly just stressed from all the driving from Chicago to here. I would highly recommend this this practice to anyone.

I brought my dog to PAH as a new patient about a year ago for ongoing loose stool and diarrhea…read moreissues. After requesting blood work, it was revealed that he had PLE. We chose the non-invasive treatment route with steroids. However, we were given very little guidance regarding the treatment plan, expected duration of steroid use, or follow-up monitoring. No one from the clinic bothered to check in on his progress after treatment began. Whenever I called with questions or concerns and wanted guidance from the vet, I was frequently told that she was unavailable and would not be able to get back to me until the following week. This was frustrating given the seriousness of my dog's condition and the fact that he was taking long-term steroids. I eventually sought a second opinion from another vet, and the difference in communication and follow-up care was night and day. It was a relief to find a vet who was proactive and actually cared about monitoring my dog's condition. Based on my experience, I would not return to this clinic and would recommend looking elsewhere for veterinary care.

Wonderful service! Staff is always super attentive with Themis and Enyo!!!!!!!!!!!!!!!!!read more

I had to euthanize my Mom's cat today, and was impressed by the empathy shown to me by the entire…read morestaff. Teresa took the time to sit with me and made me feel so much better about a difficult decision. I highly recommend this office.

Bad communication. The office knew I was driving 45 mins to bring rescue kittens to them…read morespecifically because one has some concerning issues. I called at 330pm & spoke to a lady for 8 mins. I logged off of work & made the trip to be turned away after arriving at 503pm. They close at 6pm. Thanks so much for great communication by telling me that if I arrived around 5 we couldn't be seen!! Waste of gas & time. Maybe you should change your time to 5pm that you close or better yet make a note that says if you arrive around 5pm you won't be seen.

Took our newly adopted dog to get checked out because he was not feeling good. There were signs…read more From the receptionist, vet tech, and doctor our dog was throughly cared for. He was sent home with meds and within 24 hours he was feeling better. Thank you!

The receptionist is rude and insulting. I took my dogs there for 7 years…read more I now go someplace else. I cannot recommend this business

This place is awesome! The atmosphere is great, and the staff are too! Dr. Wofford and Dr. Barney…read moreare awesome vets, and you'd feel the exact same way within minutes of meeting them! I highly encourage everyone to check this place out! It's not only a clinic, but also a Pet Boutique. On top of all of that, they do boarding as well! 2 Thumbs Up!

Wow. I have never spoken to a more ruder person than this clinic, Whoever the lady is that answers…read morethe phone needs some training in public relations or something. Not once or twice but three times she had been like this. Called yesterday and she gave me attitude then thought she put me on hold and was talking to someone else like they were her best friend. My guess is she's been there so long she feels she owns the place and can treat people however she wants-even though the people that call are being nice. Or maybe she just has a horrible personality-idk but don't take it out on your customers. So done, I have 4 animals I'll be taking somewhere else.

The worst veterinarian you could ever go to my dog is continuing to have stomach issues after…read moreleaving this place she definitely was not fed she yelps every time she's is the bathroom On top of that the receptionist was a joke she was the worst person I have ever come across and she was rude to my 5 year old the vet was sticking up For her staff

brought my cat & dog here for the first time today. did the curbside service, so handed my babies…read moreoff and waited in the car which is whatever. the person that came out to speak with us (assuming Vet Asst./Tech) was amazing. i didn't catch her name but she was easy to talk to and answered all my questions very knowledgeably. i told her everything my pets needed checked out/vaccines and she took them inside. after all was done, Dr. Wheeler called and let me know all that was done & offered a lot of knowledge as well on some of the things i had concerns about. we got my pets squared away and i am pleased to have found a vet office i am confident in. thought the price was fair. breathing air is expensive nowadays so i was bracing myself but wasn't as bad as i have heard from others.

Everyone is super nice here and treats my pets with great care. The place is super old and…read moredefinitely needs to be redone . I also feel like they charge a bunch more than other places and always want to make more money than they should. I get it they are a business but at the same time it feels like they pressure you sometimes. We go here because it is convenient to our house.