Took my Pyrenees in to have her undercoat taken care of. I had brushed her for over an hour and made little progress. When I picked her up from Vanity Fur, she looked like a puppy again. We'd all thought she was getting fat, but it turns out she was just fluffy! She is looking and feeling her best again and we are so appreciative of the care she received! Staff was very friendly and attentive to her needs! Thank you so much! read more

Vanity Fur Dogs - Pet Training Near Me - Rochester, Minnesota

Charged me extra without letting me know in advance or at the end when I came to pick my dog up. I only found out they added an extra fee after I asked why the total cost is higher than usual. Didn't groom his ears at all. His face fur was cut uneven. And when I asked why the price was higher than usual, they told me it took longer because he was scared and the matted fur. This was his 4th time there and I never had that feedback. Additionally, they called me in the middle of his grooming to ask if I wanted to pay extra to remove his matted fur or just shave it down. I said to shave it down, and yet, they charge me extra for the matted fur and still shaved him down. He typically got groomed by Naomi who was wonderful. Found out she works at petco north - I will be bringing my dog over there for future grooming. Plus it's cheaper. This place is too overpriced for the minimal work that they do. I paid about $100 for a 26 pound dog. I advise others just looking for another location. Not worth the cost. read more

Vanity Fur Pet Grooming Add a photo Vanity Fur Pet Grooming 4.3 (87) Pet groomer in Rochester, MinnesotaClosed Overview Products Services Reviews Photos By owner About Google review summary 54321 4.3 (87) Reviews All job8 prices5 call4 poodle3 +6 Sort by Most relevant Newest Highest Lowest zkmcgrath Local Guide·76 reviews·42 photos My dog had an appointment today at 12:30 pm for a large dog bath package. This includes a bath, dry, nail clipping and ear cleaning. When I arrived 5 mins early. None of the groomers were ready for my dog. I figure no big deal. I asked how ... More Melissa G 1 review·1 photo 5 months ago After a number of disappointments at other groomers, we finally found Vanity Fur with its conscientious and caring staff. They listened to us and took special care to give our shy, elderly pooch exactly what we wanted. She couldn't have ... More Vanity Fur Pet Grooming (Owner) 5 months ago Thank you Melissa, Juno was a pleasure to work with. She is so sweet. We appreciate the good review. Thank you and hopefully we see you both again. Jennifer Sanneman Local Guide·51 reviews·1 photo a year ago Absolutely the best haircut ever!!! Amazing customer service. I showed them a photo of a haircut I wanted and they were spot on. I have booked Mia's appointments for the next year with them. I highly recommend Vanity fur. Vanity Fur Pet Grooming (Owner) a year ago Thank you for the review! We are so happy to hear that!! Mia was a cutie, and we look forward to seeing you both again! Sam Jones 14 reviews·2 photos 3 weeks ago New They did such a great job on my little chihuahua in the past, but yesterday drop my dog off for a grooming and picked him up smelling like a bottle of perfume. Being from a scent sensitive family I am highly disappointed in myself for not ... More Vanity Fur Pet Grooming (Owner) a year ago Thank you for the review! We are so glad to hear that you're happy! We look forward to seeing you and Joe again! zkmcgrath Local Guide·76 reviews·42 photos My dog had an appointment today at 12:30 pm for a large dog bath package. This includes a bath, dry, nail clipping and ear cleaning. When I arrived 5 mins early. None of the groomers were ready for my dog. I figure no big deal. I asked how long it would take. I was told 2 hours. So it's now 2:30 pm and I come back for my dog. He wasn't even close to ready. The only thing they had done was his bath. He was still wet, nothing else had been done yet. They had my dog for 2 hrs and couldn't get a bath, dry, nail clipping and ear cleaning done in that time frame. Then one of the groomers had the nerve to say they normally call when your animal is done. If that's the norm. Why wasn't I told this at drop off or when I made the appointment? If 2 hrs isn't enough time to do the job. Don't tell people it'll be done. Or if you don't have enough groomers. Don't take more appointments for that day. Vanity Fur dosnt seem to understand why as a business you need to do what you say you're going to do. Not everybody has all day to sit around and wait for them to get a job done at their leisure. That is unexceptable in any other industry. Needless to say, I will take my business elsewhere. I still paid for the full price. No discount was offered. No apology was made. Instead they tried to blame me. So think about going somewhere else. This place will lie to you and steal your money. My advice to Vanity Fur is don't book appointments you can't keep (you had my dog sitting around for 90 mins before you started working on him), learn how to communicate with your customers and figure out what running a business effectively actually means. A little training on customer service wouldn't hurt either. Just read some of the negative reviews. Seems the owner likes to use the standard answer of we don't and have never had a client by the persons name. Funny how the owner expects us to believe that multiple random people have come to her Google listing just to leave a bad review. They also seemed to lie about her business for no reason either. I'm willing to bet money that her response to my review is we never had a customer by my name. I will happily post screenshots of the appointment confirmation email and my bank statement which shows a charge from Vanity Fur for today 9/24/24 read more

I attempted to take my dog on two separate occasions to get a haircut at Vanity Fur. The first time they said my dog was ready to be picked up after being there for 2 1/2 hours. When I arrived they had not even completed his puppy haircut (which is a bath, blow dry, and face trim). I scheduled another haircut thinking that I would give Vanity Fur another opportunity. During the scheduling of this appointment, I wanted to schedule a regular haircut for his next appointment so he wouldn't get matted. The owner said it was important to ease them into the haircut process and start with the puppy experiences first. About 15 minutes after I dropped him off they called and said that he was too big for a puppy cut and they wouldn't be able complete this service today. I explained that the owner, Lisa recommended this service to me. So they kept him, but after two and half hours they called again. This time, they said his hair was matted. They said he either needs to be shaved or pay one dollar per minute to be dematted BUT they didn't have time to do that today. I would need to bring him back tomorrow. When I picked him up, his haircut was very uneven on his body. They didn't even cut his face, legs, and they gave him one bad bald spot on his neck. His ears and neck were extremely matted. Obviously, I did not bring him back the next day to have him shaved down in the middle of the winter. I cut him myself and dematted him, so he still has his beautiful winter coat. The best part of it all, I was charged 77 dollars for this underwhelming service. There are only two places in Rochester I would avoid like the plague. This is one of them!! read more

They groom cats too! Took my cat here to get some stubborn mats cut out, as well as the fur around his butt and his claws trimmed. I called a week ahead and they were very accommodating with an inflexible schedule. Dropped my cat off in a carrier and picked him up in about half an hour. Although we couldn't go in due to covid and watch, I think my cat overall had a good experience and was stress free coming home. Staff were very friendly and nice. Heads up: You'll need to provide up to date vaccination paperwork for your pets day of. They also ask for a deposit when making an appointment. read more

The style of this shop is somewhat old school, but super cute. All the dogs that are there are visible when you walk in. My dog gets anxious when he is alone, so being able to see that he was kenneled but could still see everything going on was so comforting. Other places usually shove the dog's in some back room in a kennel, which I have hated in the past. Call ahead to schedule your dog's appointment as this place books a few weeks ahead of time, and for good reason! I brought my dog here for a haircut, and it turned out so good! They asked lots of questions to make sure he got the style I wanted for him. They also called my vet since I forgot my dog's vaccination records, which was so nice of them. Also, at the end, they put a bow on his collar to make it just that much cuter! read more

Vanity Fur Dogs - Duncan's fresh new do! - Pet Training Near Me - Rochester, Minnesota

I recently called Vanity Fur for a trim for my Cavalier. I was able to get an appt for tomorrow. I was so thankful. Haley bathed her and trimmed her up perfectly. She did a great job. I would recommend Vanity Fur! read more

We love this place, and we bring our Cavalier Spaniel here so that she looks her best. She's always happy to come in, which tells me a lot; and she's always relaxed and happy when we pick her up (and so beautiful!) We've had groomers here and on the West Coast and Vanity Fur is my favorite place yet. read more

I was told walk-ins were welcome, but when I showed up during posted business hours, the door was locked and no one answered the phone. I'd rather drive further for someone who's consistently available. Waiting to see if it was a mistake was the worst part. The open sign was also up, so it was overall a frustrating experience. I won't be back. read more

I brought my 16-year-old long-haired cat in today to be de-matted, and I could not be more pleased with the service. Lisa was booked out for two weeks, but said if I came right over, she would fit me in. She was concerned about leaving an elderly cat in that condition for another two weeks, and I appreciated her going the extra mile to get us in. I stayed with the cat and helped to position her so Lisa could shave her belly. Although my kitty meowed and shook a little as she regarded all the dogs in their kennels, none of them barked at her to add to her stress, and she didn't fight Lisa at all. She seemed to know she was in good hands, and that this procedure was in her best interest. Lisa was extremely professional and her rates are very reasonable. I did not further traumatize my cat by having her bathed, so I can't speak to that aspect of the business, but the de-matting was very well done. My skinny cat did get a little scrape on her legs, but that was completely understandable given the state of her matts... read more