I am writing a quick update to my previous review because that review concerned buying a used…read morevehicle at Vann Gannaway and this one reflects my first trip for service. We bought a Dodge minivan there and are very satisfied with it, so I set up an appointment for an oil change, which includes tire rotation. Also we had had a trailer hitch installed elsewhere before that, and afterwards the left rear turn signal didn't work. It has an LED light assembly so I knew it wasn't just a bulb. I took it back to the place that installed the hitch. They replaced the hitch wiring harness under a parts warranty, but afterwards we found it still didn't work. I mention this because I figured I would have VannGannaway look at the turn signal problem during the oil service. When I spoke to them they said it being a Dodge, they might have to take it to the Dodge dealer (whose service ratings aren't nearly as good as Vann Gannaway's). I thought about it and later decided to take it to an auto electric garage for that work, and the problem was fixed. That left just the oil change/tire rotation. When I dropped the van off, I mentioned that the Oil Change alert message ran every time we started the car and could they reset it this time? He said he would tell the technician, but it was a Dodge, so he couldn't guarantee it. Well, they did reset it, so that was good. In conclusion, so far I would recommend them for service for your Chevy, but since we don't have a used car warranty with our vehicle, and since repairs of our Dodge seem to include the possibility of having a Dodge dealer work on it, I will continue to use our long-time service garage.

My boyfriend bought his THIRD vehicle from Vann Gannaway last week. Less than 20 minutes after…read moreleaving the dealership in his 45K, 2019 truck, he had a tire sensor go off. His sales rep told him to come back in and it would be taken care of. The nail was in the side wall and couldn't be patched. While admitedly, it could have been picked up in the TWENTY minutes we owned the vehicle, VG could have given a break instead of charging FULL PRICE PLUS INSTALLATION for a new tire AND INSTALLATION!! Discount Tire is giving us a new tire for EITHTY dollars less than VG was going to 'help' us out with. They will NEVER get another dime from us! So disappointed!

I give this place no stars. They sold us a lemon, they just tell you anything to get you to buy a…read morecar. On the way home the check engine light came on. We have had nothing but transmission trouble from day one.

If i could rate them zero stars I would. I took the truck in to have the shifter replaced due to a…read moreservice soon light on 10/11/25 for a total price of $941. I got the truck back from them roughly around 3:30 - 4:00PM with more codes than it came in with. I have attached scanned report while sitting in their parking lot. I got the truck back from them with all the plastic wrap in it, and all of their trash paper protectors covered in dirt (they don't care about your stuff). The porter made us walk to the back of their fenced gated area to get it, which leads me to believe it wasn't really done. I went back to the service department and they told me to come back as the tech already left. About four weeks later again stranded with a shifter issue with a trailer behind the truck. I tried to bump the shifter into gear to get the truck out of a entrance road, and the plastic junk broke. Needless to say, they wont warranty their already junk work. I wouldn't trust this dealership to service a Murray mower. Ford of Clermont is a much better dealership, as well is Bartow Ford. Clermont: https://www.fordofclermont.com/ Bartow: https://www.bartowford.com/ Starling Chevy has also been top notch, and will be visiting them as soon as this dumpster is "fixed" by the Prestige Ford circus. https://www.starlingchevygmc.com/

On Saturday July 20, 2024, I traded in my 2024 AT4 3500 for a 2024 F450. Driving home it felt off…read moreso I contacted my salesman and he said vibration in a dually was normal. I asked did the vehicle have a PDI prior and he said yes. The next work day (Monday) I took it to a local Ford who verified my fear, it needs to be balanced and realigned at a minimum. I now have a F450 with 500 miles sitting in a shop in south FL because nobody has time to fix it. I have to install a 5th wheel, tonneau cover, and tint by next Thursday as well as prep my camper to pull it to Indiana. This was LITERALLY the only reason for this purchase and now my timeline is unknown. I will not go here again because the two issues listed are not the only issues...and I've not owned it a week. Of the 6 days I've owned this truck I've had physical possession of it 2. Pathetic. Edit: Had to Lemon Law the truck unfortunately.

Easy process of getting a car, very helpful and understanding to my needs!! I would go back and buy…read moreanother vehicle

Strung us along..he had busy schedule..so he said..sold us our car..then sold it to someone else…read moretoo. All BS..Family business..huh..Ruthless People. Family values years ago. Those values gone.

I have purchased cars through this company and have never been disappointed. My husband and I…read morealways bring our cars here for service and any issues we may have. The customer service is great, the owners David and Maria are wonderful to work with. David always explains what needs to be done and I find their pricing to be very fair. Great place to bring your car.

I have been bringing my Mercedes to ManyECars for years. David and his wife are fantastic at…read morecustomer service. I recommend this company!

Great people with fair pricing I've bought my sons truck from here and my wifes gmc arcadia which…read morehas been running for over 6 years now with no issues. Definitely would recommend if you are having a tough time with bad credit and needing a vehicle.

I do not recommend doing business with these liars at all. I purchased a vehicle from them and…read morewithin 2 months of driving it the transmission started having major problems. Along with the vehicle coming with 4 blown out shocks, a crushed oil pan, major oil leaks that they said were fixed. Lower ball joints were no good, radiator was leaking, front crank seal leaking, rear axels leaking, had over heating codes, and the drivers headlight bulb would not work. Battery terminals were also very loose and would sometimes disconnect from the battery while driving. They also never told me the vehicle was previously totaled. I highly recommend not going here.

This is the worst car place on earth .. knew something was up when the original numbers they gave…read moreme on the phone kept going up before I even bought truck .. not even 11 whole months later truck has blown engine.. these guys are clowns and liars .. all they would have to do is take the vehicle back give me my down payment back .. they need to be checked for this I have called bbb to see what we can do

Laura was a delight. She informed me of the time that my car would be ready because there was…read moreanother car ahead of me. Laura is a polite and professional worker. GMC is lucky to have her.

Absolutely easy to work with. Nicest salesperson I've ever dealt with for a new car. Sales manager…read moreis super knowledgeable and absolutely friendly and will work with you Dealership is ethical and will do everything possible to bring a smile to your face. Grayson was our salesman and he's amazing and knows a ton about vehicles.

It's been years, however Pat was honest and trustworthy. I bought a Hundai from him and took it to…read moreWV. Best car in the snow!!​

Pat is easiest and nicest car salesman I have ever met. No…read moredealer fees or any surprise . He has been in business over 20 years You will be happy you gave him as try. Still pinching myself got such a great deal.

Always satisfied with Ralph's work. My 2010 Honda Accord is up and running better than ever!read more

The first time I took my car to Special K was probably 10 months ago when I got my front brakes…read morereplaced. Ralph asked me to give a review on google and I did. I should have waited for a few days to give the review. Because a few days later I had to take my car back because noise was coming from my front tires. The tire lug nuts were not put on tight. Ralph did correct it. Fast forward to Thursday July 2, 2026, I dropped my off for an alternator replacement. Brittney in the office gave me the price and processed my full payment. I asked her when will my car be ready. She said Monday which was July 6. So on Monday I didn't get a call or text about my car. I called and no answer. I called the other number. Ralph answered, which I knew he was in New York. I asked about my car, he said BMW didn't deliver the alternator yet. He was supposed to keep me update, but he did not. Every time I had to call and text both numbers. Most times no one answered and Some times I got a response to my text. I asked for update, Ralph said part still didn't come. By now I am getting worried. I asked was the part really ordered and what day? He claimed it was ordered same day I dropped my car off. He said BMW was closed on Friday day before 4th of July and they are closed on weekends. I took him at his word. Tuesday July 7th, texted asking if the part came in. He responded yes but they are working on other car that parts were there. I am not going over every call or text. After speaking to Ralph I realize he was lying. Then he said the wrong part was delivered. So on Friday July 10th, I went by the shop around 2:40. The technician said come let me show you your car is ready for the new part but it is not here. The old alternator was taken out. I said Ralph said the part came and it was the wrong one. The technician said he never saw the new part. My husband called Ralph and Ralph told him my car would be ready on Friday July 10th because the part is coming in at 3:30. So I called Ralph while I was at the shop and he told me the same thing. I said well your technician say he never saw any part come in. Ralph said let me speak to tech, I put phone on speaker. He told the technician "the part is coming in today (Friday) at 3:30 and don't say anything else. " I didn't believe the part was coming in. I had to leave so I asked the technician was he working tomorrow which was Saturday, he said yes from 8am to 1pm. I said we will be back tomorrow. Of course we go on Saturday and the shop was closed. We called Ralph and he said, did you get your car? We said Ralph you know we didn't get the car, you know your shop is closed. I said you need to open your shop because I want my car today. You are a liar and you are playing games. He said let me call the shop and he hang up. He didn't call us and stopped answering our calls. So we went to Leesburg Police Station and spoke with the police about the situation. They called Ralph and he didn't answer so they left him a message. Later Ralph texted my husband and said the part didn't come in. Two hours later he texted me and said the part was there and it's been there. Later he texted me and said your car will be ready on Monday (July 13) and I will have the police meet you there to pick up your car. He was mad that I had the police call him, but I was tired of him lying! So on Monday I had the police meet me at the shop, we got there around 10:30am. Ralph was not there, only Britney and two technicians. I asked Britney if my car going to be ready today because I am taking my car today. She said yes. We saw one of the technician actually working on my car. The two police officers left and told me to call them back if I need them. I stayed in my other car and waited because I was afraid if I left, they would close the shop. I didn't go back in the shop. After awhile I looked in the bay door to see if they were still working on my car. Britney had the technician to close the bay doors. She was just being nasty. I know their ass was hot!! I knew they were going to take a long time because I was waiting. So around 2:30 I saw a police car pulling up and circling the parking lot. One policewoman came to my car and said the shop called them and wanted them to issue me a no trespassing notice when they give me my car. I said that is funny. They holding my car, I will leave when I get my car. Then another police car pulled up and it was my policemen that escorted me there earlier. They came back to make sure I was good! Thank you Leesburg Police! Without your help, my car probably would've still been there. I wouldn't take my skateboard to Special K. Ralph the owner proven himself to be dishonest! I get my car back, it's missing front engine cover under hood and sloppy work!!! I sent Ralph pictures my hood does not close tight on side tech worked on. Ralph has not responded! Terrible!