The Vans Outlet in Viejas is really convenient. The buy one pair and get the other 1/2 off helps a ton when you are buying for a family of four! The staff is always super helpful and both the manager and assistant manager recognize my daughters and I when we shop. Everyone insures we receive great service while in the store. The staff is all friendly, attentive and will not hesitate to check on a size for you. As long as we continue to receive great service, we'll keep coming back! read more

Just want to give a shoutout to Ben at the Vans store on 2nd in El Cajon. This young man was friendly, professional and really stuck with me to help me find what I needed. He had the shoes mailed for free in time for Christmas. Normally I would have given up when they didn't have what I wanted in stock. Appreciate the great customer service!! read more

The employee didn't know how to remove a hanger from a sweatshirt and stretched out the neck and then scoffed at me, the Manager, Isabella, was right there equally as rude and appeared like she hadn't showered that day a bit disheveled with a faint smell of alcohol unprofessional especially for a store children go in read more

Derek at this store tried SO HARD to get us the shoes we wanted with no luck. He was super nice and helpful. I felt bad we didn't end up getting anything but next time we are there I'm requesting Derek!!!! Everyone was really nice though! read more

The staff here is incredible. Always super friendly and helpful. It doesn't matter how many people are in the store or how busy they are I always feel taken of. They are fast at the register too! read more

This is by far my favorite vans store. It's far from my house by I'm never disappointed when I come here. The staff is always chill and helpful. Love coming here and I love the deals, I end up saving so much money when I come here and buy shoes for the family. Thank you Micah C & Aylin B for your help! read more

Our family decided to check out Viejas outlet and then found ourselves at the Vans outlet. They have large amount of stuff sold at outlet prices but what sets this Vans outlet apart is their staff. They are awesome especially Hannah! They never failed to ask what else we need, what they can help us with, and they even point out especially reduced items. More importantly, My son dropped and forgot his beats earphone. I called the store and the guy readily offered to sweep the whole store and they found it! Hannah mailed us the beats earphone on her day off! That's called going way above and beyond what is asked of her! Thank you very much!!! read more

I llove shopping here at the Vans Outlet store because I enjoy great savings on stylish shoes, discounts and great customer service. Store employees were friendly and helped checked for stock availability. Brendan and Mariyah are specific individuals I want to be recognized for their friendly customer service read more

Lapree is the man!!! I went in there not knowing what shoes I wanted was having troubles even finding a good jumping off point. He walked by me asked how I was doing and if I needed any help I told him what I wanted and he told me give him a minute. He came back with like 4 boxes saw what ones I was liking disappeared and came back with more boxes and let me know how some of them had the gel pad bottoms and some didn't. He made sure that he took the time to help me find what I was looking for and leave happy another thing I liked with this outlet store is its organized and neat compared to the san ysdrio one lapree you're a great employee keep it up man!! read more

On Vacay here. Went into this Viejas Vans store and the store employees were goofing around. I asked a male employee if he had a certain shoe size. He said he would go in back and check. 15 minutes later, I see him walking around the store, I had to go up to him and ask about the shoes, he couldn't remember that he said he was going to check! Then he told me they only have bigger shoe sizes on hand. After standing around in my socks the whole time waiting for this jerk, I left the store disguested. I won't be back. read more

Buy a pair of vans and get a second pair for 1/2 off!!!!!!! Being a family of 4 who love love love Vans, this is such a great deal. An even better deal is finding clearance shoes!!!!!! Love this store and the people working here were cool too. read more

My family has been wearing VANS for years. I've shopped many VANS stores. I've been to this store twice. I am thankful this store has finally acquired a assistant manager that is friendly and helpful. Hopefully she can set a example for her coworkers. read more

Find the girl named michaela she really took care of my kid sister when I brought her in. Took the time to actually sell the shoes instead of standing around. I'll be back for more pairs for me next! read more

Store manager was awful. No help at all. It was almost like she was going out of her way to make things difficult. Go somewhere else!

Cashier took forever ringing everyone up kept talking about bs...true moron it was a guy yesterday...about 8-10 mins per transaction line to the door worst service ever read more