I bought a pair of Calloway golf shoes on the 11th and played a round of golf on the 14th. These…read moreshoes started to hurt my big toes on the back nine. I called the PGA TOUR Superstore/Tucson after the round and asked what the return policy was. I was told that since I had worn them, that I was out of luck, which didn't necessarily surprise me. I commented to the PGA employee that it was unfortunate that I was stuck with a $120 pair shoes, which were now of no value to me, and she laughed for a prolonged period of time. I was not at all amused with that, so I started to politely ask her what she thought was so funny, and she hung up on me. (In all fairness, I'm not sure she heard me asking that question, but she failed to even say goodbye.) You won't miss my business PGA TOUR Superstore. That was the first and will be the last time I step inside your store.

Very POOR Customer service in a store that is never busy! But charges MSRP pricing like Nordstroms…read morewithout the customer service!

Good stuff, crappy service. You can tell everyone working here couldn't wait to get us out the door.read more

I'll never buy another shoe from champs again in my life, after having the "manager" at the Tucson…read moreMall Location completely disregard my return claim. After having the new Adidas boost for 1 week (wore 3 times) the fabric started unraveling (which he said it was caught on something is what the manufacturer would say) needless to say he told me he could do nothing for me and I'd have to contact the manufacturer! This is a 200$ pair of shoes that "they can't do anything about"! I go to find out later that he should have taken them back and had the manufacturers warehouse look at them.. he was stupid unprofessional and didn't give a shit to do his job!

I came in looking for Salomons, but the style I wanted wasn't available in my size. Oliver took the…read moretime to recommend the Cloudsurfers as an alternative. The price was comparable, and they felt very comfortable during the try-on. I put in over ten miles of walking each day at work, so I'm hopeful these shoes will continue to provide comfort and support.

I drove to Tucson for a track meet from the Valley, just to find out my daughter forgot her shoes…read more This is a state qualifier! I ran to Dicks that didn't open for another 30 minutes. They let us in early, sent someone right over to assist and we were out in 5 minutes. Thank you Tucson Dicks! You really helped us out of a bind!

I should have done this yesterday. I was here…read more i needed a Tsa friendly travel belt i don't have to remove at security. Can't have any metal. i found 3. I picked one. I have Actually been looking since i wore the other one out from 2014 and had to discard. I expect a decade of use out of this one as well.

I absolutely love REI and always enjoy coming into the store. Unfortunately, they rarely seem to…read morehave my shoe size (13) available on the shelves, and the usual recommendation is to order online instead. While I understand inventory limitations, I genuinely prefer shopping in person. I enjoy being able to walk around the store, see what's new, compare options, and try things on before making a purchase. There's always a lot to look at and a wide variety of gear, which makes browsing part of the experience for me. Even with the sizing challenges, I still appreciate the store, the atmosphere, and the overall selection they offer.

I called in to see if they had item in stock I needed and Rebecca was very king and helpful and…read morelistened entirely to my needs and got me the much needed answer

Went to the store to get pants for work. The sign says they close at 6pm. I got there at 5pm the…read moredoors were locked. All the lights were on and no sign on the door saying they were closed. Wasted my time and gas going over there.

I was having horrible back problems and couldn't remove the fork protector plate on my new bicycle…read more Jenna took no time to figure it out and appreciated the challenge! But of course I couldn't remove it when I got home. So the next day I returned and Linus removed it immediately and helped me put the front tire on. I can't say enough good things about this bike shop. They're amazing and I will use them for new equipment, every chance I get!! Thank you Transit Cycles for helping me get back on my bike, I appreciate it immensely!! Also I can't send this review without mentioning Katie and her Dad recommended a chiropractor who's really helping my back!! Keep up the great work!!! Tucson needs more businesses like this!!!

Very helpful. Very friendly…read more Looked the closest bike shop and Yelp sent us here. BIG help

Parker, CO location is out of business. A lot of what they carry are second or third shelf type of…read moreequipment, so don't expect top of the line ANYTHING. Had to return a massager that worked once and wouldn't hold a charge... never heard of the brand, but was Chinese junk.

I bought a pickle ball paddle with a torn face, not noticeable until the wrapping was removed. It…read moreis under 2-year warranty. The manufacturer says to deal with the merchant. Big 5 says it is discontinued so they can't exchange it. I found five identical paddles in the store, except for their color and asked to exchange for one of those. They refused saying the price has gone up since I bought my paddle on sale. I would have to pay the difference. I had to dance through hoops and spend one and a half hours arguing with various managers (in store and on the phone) before we worked out a deal. Big 5 needs to treat its customers better.