I bought a set of Taylor Made Rac irons from Vans some years ago. Before you could even do a review…read moreonline. The set came with fiberglass shafts, and I figured they would work out for me. However, because I am a very high-speed swinger, after a couple times out on the driving range I was horrified to realize my shafts were starting to shatter. The mid iron clubs 5 thru 7 had all become shattered mid shaft. I was pretty upset once I noticed this and after just dropping hundreds on the clubs. I contacted Vans right away and told them of my issue. The guy at the time said, "bring them in and we'll swap them out for steel shaft set." I asked what the cost would be, and he told me "No charge" "Free". I took the old clubs in and he handed me a brand-new set with steel shafts. Sorry but, No one does this. I still have those same Rac irons today and just shot a 4 under on the front nine at Ventana with them. I will always use Vans for all my golfing needs because of this as I have never forgotten my experience. Thank you for being such an upstanding business and guaranteeing your golf gear.

Tom Clarke is always the best at helping me to get the correct club for my game. He takes the time…read moreto find out what I need.

6 years ago my dad bought golf clubs here. They have a 90 day return policy if you don't like the…read moreclubs. After 1 week of having the clubs, he did not like them so he went to return them for another set. The manager told him that if he can't hit with those clubs, then he" might as well quit golf and take up tennis instead" and gave him a hard time about returning the clubs despite the 90 day return policy. Rude. That was 6 years ago and we hadn't been back since. Fast forward to now. My dad spent $1750 on brand new Rocket Ball golf clubs. The set was supposed to include an adjustment wrench for the driver, but when he got home it wasn't there. So, he went back to the store to ask for it since it was supposed to be included. One of the employees was incredibly rude saying that my dad was just trying to con them out of money. He said paperwork would have to be filled out and that he would have to do a complete inventory of the store to see if there was possibly 1 extra wrench that "might have been his". He gave my dad a really hard time about it. The wrench is $40 on its own and my dad just spent $1750 on a set that was supposed to include it, but apparently this idiot employee thought my dad was trying to scam him. Anyways, my dad sees the guy who sold him the clubs and tells him the story and that saleman runs to the back, grabs a wrench, and apologizes for the hassle. The other employee was left stunned, still trying to fill out paperwork. While this store does have at least 1 good employee, the other employees are a bunch of idiots. Don't waste your time here.

I bought a pair of Calloway golf shoes on the 11th and played a round of golf on the 14th. These…read moreshoes started to hurt my big toes on the back nine. I called the PGA TOUR Superstore/Tucson after the round and asked what the return policy was. I was told that since I had worn them, that I was out of luck, which didn't necessarily surprise me. I commented to the PGA employee that it was unfortunate that I was stuck with a $120 pair shoes, which were now of no value to me, and she laughed for a prolonged period of time. I was not at all amused with that, so I started to politely ask her what she thought was so funny, and she hung up on me. (In all fairness, I'm not sure she heard me asking that question, but she failed to even say goodbye.) You won't miss my business PGA TOUR Superstore. That was the first and will be the last time I step inside your store.

Very POOR Customer service in a store that is never busy! But charges MSRP pricing like Nordstroms…read morewithout the customer service!

Helpful staff and well laid out store. Will always go there for swimsuits. They always have what I…read moreneed for sports.

It has been a while since I went to Big 5 but so glad I did! I was recently searching for a…read morespecific item and needed it faster than online retailers could deliver. Big 5 saved me! Not only was it cheaper at Big 5 but they were helpful and I was happy to support a local in-person business rather than Amazon or another online retailer. I think I got a better quality item at Big 5 for approximately 60% of what it cost through Amazon so I was very pleased! Not only did they have sporting goods stuff but also shoes, slippers, clothing, pool toys, and even some little plushie toys. I've become too accustomed to ordering stuff online but this was a nice reminder of the importance and convenience of having local brick & mortar stores too!

I bought a used ez curl bar here last month for the small garage gym I'm assembling …read more I tried to use it last week and found the normal stop Collars would not fit. The ends were not a standard 2 inch. So I came back yesterday to find a solution. He asked me to trade in the Bar in question , gave me a 60 pct credit on original purchase price , I bought another used curl bar with a military Discount with the stops included. So a better bar , complete for Less net $$ than new collars on EBay. And I could make sure it all fit. He said he would deal with the other bar and figure out a way to make it right later on. For me, this was great service I Highly recommend coming here for used and new discounted sports equipment.

Chris & Lucas saved me! I need to bike daily. After ACL reconstructive surgery if I don't bike…read moreevery day, I don't walk. Play It again Sports allow a 50% buy back. I was able to rent a spin bike for 4 weeks and then return it for 1/2 the purchase price. Some might find that expensive but for me it was a life saver. I was staying at my father-in-law and was able to function normally. I couldn't have done it without Play It Again Sports!

I love checking out the clothes at Dicks Sporting goods. This place reminds me of a big five…read moresporting goods. I spent a long time looking at the workout clothes because that's what interests me a great deal. My husband decided to buy HOKA Bondi 9 shoes for work. Sadly, they didn't really work out for him and I came today to return them. The customer service is so friendly and fast. And when we bought stuff a few days ago we had to we were helped quickly. I was in the store about 30 minutes this morning and nobody came up to ask me if I needed any help or if I had any questions. Been interested in getting some pants for my husband, but I just didn't see what I wanted on the display. The store was clean and I'd be willing to go back again. They have disc golf supplies and discs and that's pretty cool.

Great selection of sporting goods ranging from Yeti to disc golf. Lots of helpful employees on the…read morefloor, and prices are very reasonable compared to other local retailers. I stopped in for one specific item and was pleasantly surprised they had it available in my size.

Don't get your lessons from these failed pros. When you do receive a lesson from your " instructor…read more", you get half hearted lesson with 20 seconds of useless video per session. I paid for six lessons that expired after 6 months. When I wasn't able to attend a lesson I always communicated that I couldn't attend they were very accommodating. But I had some unfortunate family events that made my attendance not possible. ( I live an hour away) . On top of all that my air conditioner quit the night befor lesson . So I alerted the Tucson store and they made feel like they were doing me a favor to extend my lessons beyond 6 months , even though I already paid for the lessons.

OMG!!! I've been a lousy golf player for YEARS. Never really liked the game that much because I…read morewas not very good at it. My husband is a good player and pleaded with me to take some lessons to that I could enjoy it more and spend more time with him on the course. In one month, my amazing instructor, Cody Rathbun, has completely transformed my swing and my game. I am actually having fun playing golf now. Cody is a really gifted teacher (and an amazingly great player) who is patient and so knowledgeable with fixes, big and small. I highly recommend taking lessons from GOLFTEC, and particularly from Cody. He's helped me so very much!!

A big shout out to Tom at Van's Golf of Tucson on Oracle. He has delivered knowledge and expertise…read moreeach time I have purchased either a set of clubs or a replacement club. They are without a doubt, my go to store for golfing equipment.

This store is so different from the Van's on Grant. The Oracle store completely lacks customer…read moreservice skills. I was looking to buy a set of irons. The gentleman at the front desk referred me to a gentleman back by the clubs who didn't know much at all about the irons they sell and referred me back up front to the first guy who said he'd call me days ago. Geesh! No call yet. The store on Grant seems much better run. PS. No fitting was even offered at the Grant store. I'm happy for the people that had a good experience.

Received Father's Day gift delivered that doesn't fit can't use sadly …read more Called park mall tucson Champs store very helpful on phone I could return to store for refund or credit for 45 days after purchase with receipt . Also could return by mail with QR code . If debit card card must be present in store. Thank ? If cost of item was discounted within the 45 days do you still receive full purchased refund? To consider , call? Very good phone customer service at park mall tucson store with Lily , thank you ..

I love this place. Many years ago, I played my first real game of golf here. In addition to my…read moreaffections for the place because of my history with it, Randolph's golf courses (and all the public courses in Tucson, for that matter) have really stepped it up in their efforts to make Tucson City-sponsored golf really pleasant. The staff is universally helpful, playful, friendly and caring. The facilities and greens are now well-cared-for, and one can tell that staff takes pride in their work. This can be felt in groundskeepers, to barkeeps, to starters and marshals and cart girls, to the folks in the pro shop.

I went to use the range last Sunday. They were re-seeding so they had us on their ripped up,…read morebuckled matts. I stepped off of it to T-up balls so I could work my driver. A kid, employee, walks up and tells me "quit hitting off the grass sir!" I told him no, and that I wasn't hitting off the grass, I was htting off a T because there's no T-hole in the matts. He goes on to tell me to get off of the grass. Keep in mind where I was there was no ryegrass growing. It was dying out bermuda and mud. I again told him no, I paid for the balls and I intended to use them or they could give me a refund. The kid had a sneer on his face from the outset of the interaction. Right when I was leaving the manager came down and I hear the kid say "he's right there." Unreal! That place, and the city, can screw off. They are gouging locals, prices are double than other courses like Canoa Ranch or Torres Blancas were this summer, and at one point over the summer they were charging locals $10 more a round than non-residents!! I guarantee anyone, the city courses, particularly Fred Enke saw a drop off in revenue this summer because they gouged locals. Enke was charging $32 for 9-holes! Now they are screwing us over at the ranges.