I had an awesome first-time experience here with Tracy. I think I may have finally found my "go to" salon for the Bloomfield area! I called on a Sunday afternoon to see if they could accommodate a gel manicure with extension and they were able to take me right away. Tracy was my technician, and I felt very comfortable with her the moment I sat down. She was a great listener and made sure she understood exactly what I wanted. She paid attention to my desired length, shape, color and look. I mentioned I wanted a very natural nail with some extended length and that was exactly what I got. Tracy is definitely thorough and detail-oriented. Not to mention, she was super pleasant and enjoyable to talk to. The salon also has ample parking in the lot (a true perk for the area), and was super tidy and clean! It was not crowded for a Sunday, but staff did seem limited for that day, so I would advise calling ahead before coming. They did have to tell some walk-ins to come back later since their chairs were filled at the time. I am looking forward to coming back here and trying out some of their other services in a few weeks! Edit: I went back and Sue did my nails this time. She also did a beautiful job! read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

The pictures speak for themselves. This is the best nail salon around. Nail shape is literal perfection. Designs are perfect. And they last soo long like they will not chip or break. Im so obsessed with how my nails come out everytime. Im always so shocked to see the end result. Also building wise, everything is so clean, they are always cleaning all the time. read more

Van's Lotus Nails Spa - Nails - Nail Salons Near Me - Verona, New Jersey

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Horrible customer service by Sue - If you value your time & want to be given respect as a paying customer - don't come here. I got my nails done here for a while by Sue. Anytime I had an issue with my nails (weird shape, uneven polish, etc) I couldn't mention it without her getting mad at me & defensive. She is rude & disrespectful to the paying customer. If you ask her to change something she has to make nasty remarks like "I will do it because you asked but if it comes out bad you will have to pay again for me to redo it" or "That doesn't look nice but I'll do it because you asked" Just unnecessary comments that aren't needed or respectful. The final straw was the other day when she forgot a step & my nails came out completely messed up. I brought it to her attention & she had the nerve to tell me "Go look at the camera to see that I didn't miss that" & "To not come back since I don't like it" I left there crying & couldn't believe that she can be so rude to people who are paying for a service. Needless to say, I will not be coming back & I will also be making it known that people should not come to this nail salon. They also never take appointments on time because they are constantly taking walk-ins. Even when you are the first appointment of the day, every employee is late & your appointment is not on time. Sue is rude, does not run this place well & needs to learn how to treat paying customers with respect. If I could give a 0 star review I would. read more

It's truly a shame that I will never return to this establishment. I work and live super close by, but all the claims of Sue's blatant disrespect for customers, racism, and bad service are true. Because of its proximity to my job, I have sadly returned to this establishment on a few occasions and am constantly disappointed. I always get different prices from when I sit down to when I leave, when I said I was displeased with the "design" a tech put in my nails, (looked awful and clumpy) she expected me to pay more to fix it, she ridiculed me for the next 2 times I went in about the incident, and she even admitted it looked nothing like the picture I gave for reference. They also waxed my face on one occasion....PLEASE DO NOT GO FOR WAXING. I BROKE OUT FOR 2 WEEKS. And the tech broke skin on 2 areas of my face. And again, I was charged 20$+ then what the waxer told me it would be. Sue said "it was a mistake." As far as the racism goes, I've never been said anything racist, but I am Latina and she always has a Latina woman from the pedicure area do my manicure; never any of the Asians, despite me calling in for specific techs. I now chose to walk an extra 10 mins from my job to go to Nail Story down the street. I recommend you do the same. read more

Katie is amazing!!! Truly cares about her work and does a beautiful job! Have been going here for awhile always friendly and they give great pedicures also! read more

Owner Sir.Madam I have been going to Lotus nail shop since over the summer, every time I experience Sue to do my nails, most times she's very nasty, I made appointments and I couldn't come due to my job(flight attendant schedule) she got mad since then she has been very nasty and always have an attitude to do my nails, she passes my daughter on to a bad worker who did her nails terrible it did not last one week. Sue does not act with customer service to everyone, she is racist she gives the white people a better friendly face than black people or Spanish. I will file a report to Verona township or the NJ BBB. Today 11/10/20 I spend $88 for my daughter and my nails plus eye brown- in the back room I ask Sue 3 times how much does it cost for eyebrows she ignored me on the last time she responds $6 , she also said she could not fix my eye brown and mess it up, now I was finishing my nail to pay she charge me $8 so this is a thief by deceptiveness, seems she charges some people extra and other who she like she doesn't charge, this is discrimination in NJ. I am reporting this business to Verona township, plus they are workers needs to get tested COVID-19 test before they can work with people, Then today she told me" If I don't like it at lotus nails I can go somewhere else" She is rude, unprofessional, nasty she has no customer service training. I asked for owner's numbers she told me he's on vacation so I am writing this letter to web contact and sending a copy to Verona township to remove her. Respectfully yours Annett( Flight Attendant) read more

First time Tiffany did my nails and she did an absolute amazing job!!! My nail art was done free hand, beautiful!! I only had to tell her how I wanted my nails done once and she did them perfectly!! Tiffany also did my pedicure, again absolutely beautiful!! read more

Van's Lotus Nails Spa - Tiffany is Amazing!!! - Nail Salons Near Me - Verona, New Jersey

If you have an appt for this place please be prepared to wait for hours anyways. Tried out this business, the first time I visited I had a 1pm appt. When I arrived, there was someone in the technician's car and I had to wait for over an hour. No apologies, explanation nothing. I was extremely annoyed but decided to give them one more chance for my follow up appt. I visited today and it was the same thing. I was scheduled for a 10am appt and Sue and LeeLee both decided to was appropriate to take another client in place of my appt. No apologies, explanation, nothing. I will not be returning due to lack of customer service and poor business practices. read more

I'm usually hesitant about getting my nails done as they are very thin but Sue did an amazing job! I got gel polish and it was done very quickly. She didn't buff them too much, just enough to secure the polish. She also pushed back my cuticles and cut off the dead skin without pinching me at all! Something that one should expect from every nail salon, but not something which many deliver. I provided photos of my nails when I first got them done and two weeks later. I am very rough on my hands and there is only one very small chip and they are just now showing signs of cracking. I definitely recommend coming here as my gel manicure has lasted so long. They'll last even longer if you aren't too rough on your hands. read more

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Horrible! My daughter and I went for a pedicure and we were there for nearly 2 hours for 2 pedicures. We called ahead and they said they had availability for 2 pedicures, but when we arrived there was only one person available leaving me to wait 30 minutes. The person serving my daughter cut her cuticles to the quick and made her bleed. She also scrubbed way too aggressively. When it was finally my turn the person servicing me proceeded incredibly slowly and took much too long to just cut and file my nails. Another woman eventually took over to finish upa and paint my toes. On top of it all the a/c was broken and too many clients weren't wearing masks which made me feel unsafe in such a small, cramped setting. I won't be back to this salon. read more

My new go to place! I absolutely LOVE Sue! I'm very particular about my nail shape (even though they're just square but, you may or not be surprised, there are some technicians who don't even know how to do that basic shape). Sue really took her time and made sure all my nails looked the same - you would be astounded at how meticulous she is and it's something that I truly appreciate. She had no idea about my OCD about the shape but I didn't even have to tell her anything! She's very sweet, super hard working, and definitely takes time and pride in her work. You won't be disappointed! Oh BONUS - she actually did my cuticles. Not sure what you guys may have experienced in the past but, so far, whenever I get a fill in, the technician always uses the drill to take off my cuticles - she used the cuticle cutter and I actually have no hang nails! read more

So, I really wanted to give this place a chance... I happened to break a nail on a Sunday and they were open with decent reviews for dip manicure so off I go to Lotus. They told me to come right away and I did thinking that god for this place The girls who did my nails looked annoyed that she had to do them and rushed the whole time. She hit me with the machine at least every 10 minutes. The edges around my nail were not round, they were jagged and my nails were uneven and wavy. What iced the cake for me was when I called to get them done again because now I'm giving them the benefit of the doubt that I came right before closing last time and this time should be better, they can't fit me in at 1:45. You're telling me you're that busy in the middle of the week when most people are at work?? I'll loyally return to Vital Tips in Summit for the best dip manicures and biggest color selection. read more

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Found this salon on yelp after searching for a place that does good SNS nails. Decided to give it a try. Called and was able to get an appointment right away. Sue did my nails. She was very sweet & explained every step. She was quick yet very thorough. The salon is very clean. Will definitely be going back. read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

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I had a manicure and pedicure done and I am not satisfied. It does not look professional It was complicated to communicate and it took more than 2 hours I will not go back read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

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I love my nails. This is my new place to go. I have been having trouble finding a good nail salon but this is it. They offer SNS and gel which is great and offers a variety options. They have so many color options which is not common in many salons. The staff is very nice and Nancy did an awesome job! The only recommendation I give is bring cash as you can not tip on your card. read more

Very friendly staff! Sue was very nice, and did a great job. The salon is very clean, and pleasant to be in! read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

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Sue is the most amazing nail tech I've ever had! She's incredibly sweet, very talented, and makes sure everything is perfect! Her designs are so detailed, she does a fantastic job every time. I get acrylics done by her and I always come out super happy with the results. She is like a god of nails, you'll never be disappointed! Attached is the latest set she did for me which really shows how amazing her designs are. read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

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Lotus used to be a great place to go to have my nails and pedicure done. Me and my daughter were regular customers, but the day Tracy left I had to stop going the new staff is not qualified, not friendly. The new management has disappointed me so much that I'm not going back. I'm sorry read more

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Does not honor scheduled appointments and could not have cared less that two paying customers were walking out after being told there would be a 45 minute wait, even though we had appointments. Would not attempt to go here again. A lot of other options in the area to get nails done. read more

They ask that you make an appointment for the service you would like to have done but never honor the appointed time. When you arrive during your appointment time you're still left waiting. Didn't have the best experience with the nail tech Sue as she seems to rush while doing your nails and doesn't have patience. read more

Wanted to try dip nails for the first time and unfortunately they came out extremely thick. My nails underneath feel uncomfortable and I'm hoping my nail beds aren't bruised. Also, one of the tech's kids was running around the entire time. He kept interrupting the tech doing my nails. I felt like that was very unprofessional since this is called a "spa". Very far from a good experience and I won't be returning. read more

Van's Lotus Nails Spa - Super thick. - Nail Salons Near Me - Verona, New Jersey

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Sue did my full set of acrylics and they came out so amazing. I am extremely picky and haven't gotten acrylics in years because I'm always disappointed. I drove 30 minutes to go here because the reviews were great and I am so happy I gave it a chance. She listens intently to what you want and asks questions then gives suggestions based on the info you've provided. I'm obsessed with my nails and can't wait to go back here! read more

This place is great, clean and convenient. Nancy did a great job, even though it was almost closing time, she took her time and did her work right! Thanks Nancy! You definitely won me over as a new customer! read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

All facts! Sue is very Very racist, horrible attitude such poor behavior. At the beginning she was a totally different person but then became very nasty and disrespectful QUICK. Another thing every time I went there it was a different price. Sue had a problem with the simplest request I asked for. God forbid I slightly and respectfully pointed anything out to her that may need fixing, she would immediately have a (RBF) face, attitude and looked at you wrong, child like behavior,.. it was so awkward and noticeable that it made me uncomfortable. I tried to ignore a lot of her ignorance and horrible behavior for a long time, however, I'm simply over it and will never be going there again. read more

I love love love the service I received today at Lotus. I got a regular mani & pedi and Kenny completed both services. Excellent attention to detail, excellent customer service & pleasant personality. I will be a returning customer. read more

Van's Lotus Nails Spa - Excellent electric blue regular mani & pedi done by Kenny - Nail Salons Near Me - Verona, New Jersey

After finding and reading reviews on Yelp, I decided to book an appointment with Sue at Lotus Nail Spa for a full set (acrylic nails). As I walked in and noticed that the shop was very clean. Sue greeted me and I waited about 5 min as she was finishing with a client. When she was ready she called me over to the chair. I explained to her what shape I wanted and she went to work as she waited for me to pick a color. Let me also add that Sue is really patient because picking a color can be a long process for me . She let me take my sweet time to select a color. She is very precise and meticulous with her work, especially the shaping. The shaping on my nails was beautiful. I love that Sue also keeps her appointments and takes them seriously. I have been back since and will definitely be returning. read more

This has been the best nail salon experience I have ever had! Tracy was such an excellent nail tech. She's super friendly and has such a good eye for design. During my entire time with her I felt welcomed and appreciated as ah kept letting me know that it was her pleasure to my nail and that the entire appointment did not feel like work to her! That's one hell of a compliment. Unfortunately because of my horrible timing, believe me it's horrible, I did not get to do my pedicure and guess what?? THREE HOURS LATER Tracy waited for me to return. This is a woman who is truly dedicated to her work and to the experience she provides to her customers. You go girl! read more

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Got acrylic set that was very crooked and nails pointing up not straight. Did my design wrong and just put messy lines. The nail length is no where near even and the price for this catastrophe was $85 not including tip. Never. Again. read more

I've been looking for a new nail salon in the Montclair area, and I'm happy to say this will be my new go-to! I discovered it after a popular salon in Montclair wanted to charge me $20 to take off the existing powder mani I had on (what!!!). Lotus is right up the street, located in a small shopping center. Nancy and Sue were so friendly, and Nancy did an AMAZING job with my gel manicure and my eyebrows. So sweet, and really took her time. Mt nails looks great, and only $25 for a gel mani! Very happy with my experience there read more

SUE!!! She's is honestly one of the best nail techs I have ever had. Today was my first time with her and could say I am amazed. What a talented young lady! Love love love my nails! read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

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I had been looking for a new Nail Spa, and just couldn't find one that was for me. Got up Saturday and just went out and Yelp it this came up called for an appointment. The service was amazing they took their time and I was very pleased. I will be back read more

Had my nails done for the first time on Saturday at Lotus Nails. Sue was very quick and thought it was great at first. Three days after my nails started chipping. Apparently she was to fast and didn't allow enough time for the gel to dry. read more

Edit: it's been a little over a week from my appointment and my nails are starting to lift aka get caught when I run my fingers through my hair which is pretty annoying. Unimpressed by my nail tech, Chloe's, skill level. Although she was very kind, she wasn't very attentive. She would take personal calls and FaceTime sessions in the middle of a pedicure. I would've been understanding if it happened once but it happened multiple times. The pedicure came out nice but it's not worth the $25 for a very basic pedicure. She hardly exfoliated and gave me a 2 minute "massage." Now... my acrylic set...she rushed the tip application and didn't glue them on my natural nails properly/all. I had to re-glue them at home to seal the gap between my real nail and tip to avoid moisture getting trapped and risking a fungus. The acrylic was applied way too thick, I asked for a coffin shape and was not given that. Granted, I am extremely picky when it comes to the shape of my nails so I may be more critical than others regarding this. But not only were they not shaped correctly, all the nail lengths were different. Again these were issues I had to resolve at home on my own. Also be aware that their polishes may be mislabeled...I selected a gel color for my nails and the matching regular polish for my pedi. The color for my pedi was the color I was expecting however the manicure color was different... Overall, not the best experience and wouldn't be recommending or returning to this place anytime soon... read more

Van's Lotus Nails Spa - The shaping I had to do at home cause the shape my nail tech did was not coffin - Nail Salons Near Me - Verona, New Jersey

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I wouldn't go back here. Nice people but they pretty much lied to my face about the cost of service. I called ahead of time to ask how much it was for gel color change (not manicure), and she replied with "$15" and for each design, it would be between "$3-$5". So, I was basically expecting to pay around $25, maybe $30 at most since I was looking for a gel color change and 2 designs on each ring finger. However, when it came time to pay, I was charged $40. WTF? I was also surprised that the woman doing my nails gave me a 2 second massage on each hand.. which I can only presume that they charged me a FULL gel manicure ($25), plus my 2 designs, plus the extra glitter on my other nails. If I was charged the full gel mani, I'd expect the full service of cuticle treatment and everything! And after coming home and really having a close look of my nails, the gel layer was put on very uneven and my nails are so THICK! It looks as if it was a poorly done acrylic! read more

This place is clean and service is great. I came here to get my nails done for my big day and Sue did an excellent job! All the staff here are attentive and friendly, I will definitely recommend this place ;) read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

my go-to nail salon always! Sue is amazing! love the shape and she always takes her time. best service around and prices are very reasonable read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

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I really loved this place. The pedicurist was amazing, and I had full set tips done and they look great. I will definitely return here. They are located in a small plaza, so there is parking availability. read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

Love this place!! It is very clean and bright, everyone is very friendly and they strive to give you the best service. They take their time with the pedicures (no rushing like in most other places)! Sue does my nails and they come out perfect every time - and I always get compliments. Zoila does my toes and Katie does my moms mani+pedi and they are both awesome. This is by far my favorite nail salon :) read more

I have been a customer of Lotus nails spa for three years and sue and kelly do all the service for me. The services that I have received is always wonderful and great. My nails are always lasted for three weeks depending on what type of service I want them to do. Prices varies from high to low. But they are affordable and wonderful people that take care of your nails. They also take care of your ingrown nails as well. I gave them a five star because of their service and their environment of ambiance. The service that they have provided to me always gave me a satisfaction service. read more

Van's Lotus Nails Spa - Nail Salons Near Me - Verona, New Jersey

Love this place! Great attention to detail. However, they should hire one more person since they often have their hands full with clients.