I came in today around 7pm, cause my old vans were blown out and ratty. I figured since I was at the mall, I might as well get fresh shoes. Tony greeted me right as I walked in and was ON IT. I told him I have wider feet and needed a style that would work with that. He told me he had the same issue, and recommended me a few styles, got me them in my size, and laced them up super quickly and friendly-like! (While still helping other customers) Tony rules and made my shopping experience quick and enjoyable! Thanks dude! read more

We came here to actually do a return today & PATRICK was helping us out! I just jumped on here to do a quick review for him because he was so sweet and kind and has high energy / good vibes! Thank you Patrick!!! read more

Shout out Patrick for being the best! He helped me find everything I needed and took great care of me!

Amazing customer service! Everyone there was so friendly and super attentive. Left the store in such a happy mood. Props to everyone there for doing an amazing job. read more

Don't go to Vans store this month. I waited in line for two hours and even when I was trying to buy my shoes one of the counter machine is broken so I had to wait another 30 minutes just to buy. Also, after I got my shoes the girl cashier didn't even put my shoe box in a bag. She just tossed it to me wth. Also when I asked a question about the heel difference between a flat form and a regular vans shoes they didn't know the answer and just laughed it off as if I was asking a silly question. read more

Waiting for almost 2 hours because this is the only vans open near me. All the workers were super rude. Then, I purchased all the items I wanted. I go home... THE SENSORS WERE LEFT ON ALL MY CLOTHES. Very disappointed and will never come back to this vans again. read more

Shout out to Jake, I walked in and he right away greeted me, asked me if I was looking for anything in particular, let him know I was looking for the same shoe I was wearing but different color, he asked me a few questions about my shoe and suggested two different pairs very similar to what I have since I got them few years ago and no longer sold. Also over heard him with other customers, he went back to check in and do "add-ons" by simply putting down some socks he thought would go cool with your shoe choice. read more

Purchased these shoes four days ago, already ripped btw im not a skater i just walk in these shoes. Sad thing is these are my second pair in only 4 months. Worse shoes ever i will nevef buy vans again ... read more

Van's Tennis Shoes - Ripped in four days - Shoe Stores Near Me - Brea, California

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I love that there are so many different styles available. They have the orginial most popular and venture off to styles to meet almost everyone's style. Prices are not that bad. You pay for the brand and the shoe you choose. The only thing is, I find the shoes do start to ware and tear faster than other shoes. The sides start to pop out. They have started to bring a lot of Disney products in the store and I love it. I have two little girls so it is perfect. I just bought my daughter some Ariel shoes and they match with everything. They have a matching backpack so that will be the next thing I get. They sell other merchandise like shirts and socks. They also have accessories to match. I will be back soon to splurge a little since they have so many cute options. read more

Kyle helped out my cousin and get the shoes that he was crying for. He went the extra mile to find out which store had them five stars read more

Van's Tennis Shoes - Shoe Stores Near Me - Brea, California

Shout out to Katherine for being an awesome help with helping me find the right shoe and size! I normally don't make reviews on shoes/clothing stores since it's always a walk-in, buy, leave process but def need to give recognition to good service where it happens. I love my new shoes and I'll be back to buy more colors. read more

Every time I come in here I am greeted with a smile and helped out by at least 3 different people. Even when I send them back multiple times they are happy to help. Lauran was absolutely amazing!!! She was able to order me a pair of shoes that they didn't have in store while still giving me the cheapest deal. She was very friendly and helpful and if you go here, ask for Lauran! She rocks!! Go Vans! read more

the customer service at this store is beyond great! I've been to another Vans store in La Habra or I believe Whittier and they suck sorry, the associate that helped me was Kevin G he was super friendly and helped me out untill i picked the perfect pair of shoes Thanks dude!! read more

Simply a great place to get the best shoe! read more

Van's Tennis Shoes - Shoe Stores Near Me - Brea, California

Employees are awesome and the prices are the same as on the internet. The store is clean and they usually have pretty good deals.

I would've given my business to this store but I tried calling about 20 times in two days and not one person picked up the phone

We had a great experience at this store!! Lexi Was extremely helpful! She helped us with ordering shoes online...

Gosh deng, this was such a rad visit. I came in knowing what I wanted and the associates greeted me and helped me out! Rob, Josh and Gabe were very chill! Helped me get 3 pairs, talked about the past shoes and I don't know, it was a good feel and vibe! So thanks again guys read more

Excellent customer service! I had a product issue and the manager was gracious and offered to take care of the issue.

I freaking love Vans. The quality of the clothes, accessories and shoes have never failed me and at a price that is very reasonable. This review is long overdue. We came here June 30th a little before they were going to close. My boyfriend who is 6'3" has trouble finding jeans that fit him properly because he's slim. He absolutely hates shopping for himself because he gets easily frustrated when he can't find shit... men! Who doesn't like to shop? Anyways, a Vans employee by the name Chase was such a sweetheart! He recommended his personal favorite jeans and even went to the back to check their inventory for my boyfriend's size. He brought back all sorts of jeans, different style and color. My boyfriend took a day and a half to try on all the jeans but every now and then Chase would come to the fitting room and check to see how he was doing. He is a great employee! He's very patient, down to earth and kind. I have been wearing Vans for as long as I can remember. I've been to LP, West Co, Chino, AZ and Brea Vans stores and this one is by far my favorite because of Chase! Thanks so much! My boyfriend loves the jeans you helped him pick out. :) read more

Minus a star for the ladies selection and minus a star for the pushy staff. I get you have to reach sales goals, but is it really necessary to ask me sizes for everything I so much as glance at? read more

Kalvin, Jannet, and Alexcia were SO helpful. I will definitely be coming back to this location just for them!! I was shopping for my boyfriend who was at work so I couldn't ask his size. I was getting a little bit frustrated because I didn't want to have to make two trips to return or exchange anything that didn't work for him. Kalvin saw that I was almost in distress and helped give me an idea of how the shirts and pants run. We picked out about 5 shirts that my baby absolutely LOVED. I found a pair of pants but they didn't have them in his size so he even called another store and put them on hold for me. When I was all set, I moved to the register and the girls made my day! They were so nice and I didn't feel like I was being ignored or rushed which unfortunately is really common at a lot of other stores in the mall. We started talking about the Vans & Dodgers collection and Jannet grabbed the last Dodgers t shirt they had, which I am absolutely in love with. I wear it to everrrryyyyyyyy Dodgers game I go to. Kalvin even came back with this super cute little Vans pouch with buttons, stickers, and other cool stuff. LOVE LOVE LOVE and will definitely be coming back!!! read more

So I came in to buy my angel some hello kitty vans that she had been wanting for awhile. She was so worthy and I was so excited that I could oblige her. After her being by my side through a horrible illness it was time to hit the Van's store in the Brea Mall. So I stroll in the store straight back to the shoes knowing exactly what we wanted. Out of nowhere I was blind sided by what appeared to be a very rude 10 year old. She damn near torn my arm out of the socket, I was so shocked. I turned around to catch my breath and ask what just happened ? This unruly kids mom stepped to me in the most disrespectful way. I attempted to tell her what her daughter did and that I was hurt. She started loud talking me and talking over me and then this so-called manager "John"appeared stating "this is my store"....what this had to do with me trying to buy shoes and defend myself I do not know. I am sure we are all on camera upon entering the store so he and his back room employees had to see what happened. All he kept saying you have to figure it out or leave, all the while the rude lady was going on and on. I will never ever enter this store again. This so called manager was never interested in selling me any shoes only interested in getting me out of his store. No problem dude I got the message loud and clear. read more

I had ordered shoes for my toddler and they were way to big, I came in to exchange them for a smaller size. Upon entering I was immediately greeted I told them what I needed to do and they took care of me right away. Which was great because My little one started to fuss ....mom problems lol. We were told about promotions they were having and it peeked our interest my husband ended the night purchasing shoes for himself, additional shoes for our son, clothing, and accessories. All purchases that we were originally going to do else where but happened here because of how helpful and attentive every associate was they really took the time to get to know what we needed, what we were looking for, and were very attentive with both our kids. It was what you call a human connection these associates really made us feel like we were long time well known customers of theirs. It really was a great experience that ended with an invitation from my daughter to the staff for pizza and a Moana screening. Thank you to Chase and his team for such a great experience. read more

The customer service was amazing ! I also had a huge crush on my sales associate lol he has longer hair and glasses but besides that he was real nice and everybody there was very helpful ! I love these shoes so much and it's very clean and organized. read more

The customer service at this store is impeccable! I came in needing a pair of classics, and Damon was able to assist me in a timely manner. Because I was unsure of what size to try on, he brought out the pair that I requested and a pair in the next size up just in case. He was so incredibly friendly and personable. Chesna was at the register greeting customers and assisting customers with purchases. She had noticed that I picked up socks that were one size too small and confirmed that the socks were in fact for me. She advised that I should purchase a pair in the proper size. I ran to grab the proper size, and she offered a 1 for $8.00 or 3 for $12.00 deal when I returned to the counter. Of course I wanted the 3 for $12.00! Instead of running back to grab the greater quantity, Chesna offered to do it me and proceeded to ring me up. These two are a POWER TEAM! Both provided phenomenal service, and I am looking forward to returning. read more

Every single time I go to vans here at the brea mall I'm literally so excited to walk in because the employees are freaking amazing. EVERY SINGLE ONE!!!!! The Asian girl is so nice/ helpful and the guy with the tattoos and shaved head is freaking cool and helpful and the other guy who is darker and wears a beanie most of the time is so friendly and helpful. Everyone is so freaking helpful and I love all of them. I'm just a regular who loves buying vans but I always come here because they're so great and offer so many great ideas and I always leave the store super happy. They put me in a good mood. Hope you guys keep working there because I'll be sad if y'all quit. Love this vans store and never going anywhere else to buy my vans. read more

there's a guy that helped me with my shoes his name is Erik I believe and he has long blonde hair. hope he's single haha I'll be coming to this location all the time now read more