I love Rodolfo and his work. I asked him to make a pendant for my alexandrite gem and he did not…read moredisappoint. His work is beautiful and very reasonable as well. I'd go back again.

Took my Swiss Army watch in for a new battery and band. Battery was 8 dollars, band was 35, nice…read moreleather one. Very happy with the service and the amazing family that runs this place!

Super friendly service. Ginger was an excellent representative of the business. Very lovely to talk…read moreto and extremely personable. They had two alexandrites for rings that caught the eye of my wife. Although we weren't able to buy right then and there, I at least know where to get my next apology ring from, lol. Very high quality jewlery. Every piece in there is real. Nothing is man-made.

Wish I could rate more stars! Have purchased from them and have also visited them to cut off a very…read moresentimental ring that my son put on and couldn't get off. They were so professional and gentle with the whole experience and even bent it back to shape when it was removed. So much care taken for us! Definitely recommend!

resized my ring super (dropped off tuesday, picked up friday!) they did a great job and were very…read morereasonably priced! will be going back!

Very satisfied with the final results! Big thanks to Jeanette and her father!…read more My s/o recently proposed with what we thought was my ring size After asking for recommendations we decided to check out JJs, the shop offers a nice variety of jewelry pieces and lovely watches. Jeanette was super friendly and helpful, they were able to resize my ring for a VERY REASONABLE price within a week or so. Definitely going back for any repairs and to purchase new jewelry

I was in need of engraving some rings and had been to every jewelry store in Lompoc. Nobody in…read moreLompoc could engrave the rings because they were too small. Before going all the way to Santa Maria I did a little research and saw that this store had great reviews and could do laser engraving, which was the only way I could have my rings done. Brian (I hope I spelled his name right) was able to get my rings done fast. He was super professional and kind, and he even cleaned the rings for free before he gave them back to me. He did a great job and I highly recommend JB's for any engraving needs.

Could not be happier with this place, the people, the jeweler, the quality, the customer service. I…read morebrought my engagement ring in with a 3 carat stone that was loose and my white gold turning yellow, after taking it to the jeweler I bought it from (who failed on 2 occasions to fix it). I then took it to another jeweler who refused to fix it because i had a warranty through my original jeweler already so he wouldn't touch it. So, desperate to get it properly fixed finally, I brought it to JB's who had done an affordable resizing for me in the past and I thought would possibly be a help here too. They were SO nice, the jeweler looked over my ring and was able to professionally point out multiple things wrong with it that my original jeweler had missed and was able to fix it all that same day at a very reasonable price. Even though my warranty at my original jeweler would have covered all of these fixes for free, I trusted JB's more to do the job the right way so I paid the affordable price and my ring was ready 2-3 hours later. He fixed my ring up right and it's the prettiest I've seen it. I'm so happy to not have to deal with the worry of losing my stone and the headache of finding a jeweler who actually knows that he's doing. Trust earned and JB's gained a life long customer. Thank you!

Very friendly staff with exceptional knowledge! I really appreciate their excellent communication.read more

Okay--wow. I had a pile of antique and silver casual jewelry to be repaired. I made an appointment…read moreper their suggestion so that they could focus on my needs. I met with Stina--super knowledgeable, patient, and professional. The work was high quality and very reasonably priced. The store has a lovely selection. I strongly recommend that you check them out.

I purchased a new platinum oval engagement ring after outgrowing my original. Tyler was very…read morepatient and helpful. He found a perfect diamond and I love the ring. I highly recommend!

I needed a new battery for one of my Tag Heuer non-automatic watches. In the past, on one occasion,…read moreI had to send the watch to the TH service center for repair after an inept "jeweler" damaged the watch simply changing the battery. Since Rogers Jewelry in SLO is an authorized dealer for Tag Heuer, one can take comfort that they will do the job correctly. Alessandra, the assistant manager, was efficient, knowledgeable and helpful.

Calla Gold is a gem! (Pun intended) She is very responsive and has never failed to respond to my…read morequestions and inquiries in less than a business day. She is upfront with her estimations (bids), itemizes all the costs upfront, and has never been pushy and I never felt pressured to commit after each consultation. I wholeheartedly trusted her with my engagement ring while she created my wedding band, and in another project, she took great care of the heirlooms from my mother and grandmother and returned them in even better condition by having them cleaned, free of charge. I would also recommend her for getting your engagement ring and/or wedding band cleaned periodically. She will literally come to meet me at my workplace in Santa Barbara to pick up my rings and then drop them off for me--extremely convenient and a quick turnaround! I wouldn't trust anyone else with my rings, even if I was dropping them off at a store for cleaning!

She's great!! She helped re-size my wedding ring. Very personable and fun! Very creative and…read morehelpful when thinking outside the box on your jewelry needs. Not pushy, just informative when showing what she can do to enhance your jewelry or maybe upgrade. Thank you so much Calla!

We had two great experiences at Fox. We bought a beautiful gemstone necklace in house during 2024…read morewine walk and recently purchased a topaz necklace on line. In both instances customer service was top notch. The pieces were both great and very reasonably priced. You can't go wrong with Fox!

Absolutely unacceptable experience at Fox Jewelry in Ventura…read more I came in with a buyer to not only sell my peice of jewelry, but also have the buyer resize the ring with the store. A staff member confidently told me (IN FRONT OF MY BUYER) that my IGI-certified 4CT lab-grown diamond was fake and "for sure Cubic Zirconia", even after I demonstrated the paperwork. After more staff members took a look, they come back to confirm it WAS actually a lab diamond (like I tried to explain!) That level of contradiction is beyond unprofessional and completely destroyed trust in the middle of a sale. On top of that, they tried to quote me around $3,000 to "rebuild" the ring because the band is thin, which felt wildly inflated. However, another person on the floor was much kinder and explained that this was due to the professional grade. Either way, she was much more informative than the other person that did not know the difference between a CZ and a diamond. This was embarrassing, frustrating, and handled terribly. I would not trust their judgment. Get a second opinion somewhere else.