Highly recommended best in town Call ahead for best service…read more Super nice kind and fair

The owner was/is rude, unpleasant, unethical and thoroughly unhelpful. You can do better than this…read more-way better - at ANY other place buying precious metals.

Quick and complete watch repair with battery change. Will return with other watches that need…read morerepair or battery change.

I had lost my wedding ring of 28 years and we needed to get it replaced. I had used this company…read morefor watch repairs and they were excellent personable so I went here for my replacement. They were helped me all the way through the process, they listened and were patient as we worked together to make a ring that I could love once again.

I was in need of engraving some rings and had been to every jewelry store in Lompoc. Nobody in…read moreLompoc could engrave the rings because they were too small. Before going all the way to Santa Maria I did a little research and saw that this store had great reviews and could do laser engraving, which was the only way I could have my rings done. Brian (I hope I spelled his name right) was able to get my rings done fast. He was super professional and kind, and he even cleaned the rings for free before he gave them back to me. He did a great job and I highly recommend JB's for any engraving needs.

Could not be happier with this place, the people, the jeweler, the quality, the customer service. I…read morebrought my engagement ring in with a 3 carat stone that was loose and my white gold turning yellow, after taking it to the jeweler I bought it from (who failed on 2 occasions to fix it). I then took it to another jeweler who refused to fix it because i had a warranty through my original jeweler already so he wouldn't touch it. So, desperate to get it properly fixed finally, I brought it to JB's who had done an affordable resizing for me in the past and I thought would possibly be a help here too. They were SO nice, the jeweler looked over my ring and was able to professionally point out multiple things wrong with it that my original jeweler had missed and was able to fix it all that same day at a very reasonable price. Even though my warranty at my original jeweler would have covered all of these fixes for free, I trusted JB's more to do the job the right way so I paid the affordable price and my ring was ready 2-3 hours later. He fixed my ring up right and it's the prettiest I've seen it. I'm so happy to not have to deal with the worry of losing my stone and the headache of finding a jeweler who actually knows that he's doing. Trust earned and JB's gained a life long customer. Thank you!

Good experience, very friendly, fair exchange. I have had multiple transactions with Jennifer and…read moreall have been pleasant. Would recommend.

I've come to the store on multiple occasions to get money for gold and every time I've come I've…read moreknocked on the door called their number and no response every single time if I had to say one thing about this place, they need to work more on their customer service and post their actual available hours.

This wonderful place and family team saved my engagement ring days before my wedding. They were so…read morekind, incredible and amazing, gave us a ton of information around what was wrong and recommendations they have to fix it after we get married. I recommend working with them for all jewelry needs and can't wait to work with them in the future! Also my ring has never looked so shiny as it did when I got it back from them!!! Honestly what a wonderful team :)

Amanda, one of the owners was so kind and patient with her time. I'm considering resetting my…read moreengagement ring and replacing my band after 11 years married and we popped in and started chatting with Amanda about possibilities. She sat with us for a good bit of time to talk through options ballpark ranges and brought out samples for me to try on. While we're still in the thinking stage, we genuinely appreciated her time, service, extensive knowledge and expertise and patience. Wonderful experience! Highly recommend for a thoughtful and thorough process. Thanks Amanda!

Went in to get some cash for a 8.93g 14K Gold ring, and 3.37 18k Ring, he priced them both with…read moregold currently going for $1957, at ~$238. Extremely under value. Todays gold prices: $34.89 /g of 14K $45.28 /g of 18K That makes him over 40% profit based. If he thinks robbing someone because they look young or because they may not be well versed in gold, unfortunately, that's not me. better luck going somewhere where their profit is more like 10-25%. So you don't end up getting swindled.

20$/gram of 14kp, you decide. Turned in a 5.3 gram 14k with a diamond and they gave me 100$ flat…read more The employees were great, and helpful and expressed their concerns I might look elsewhere, but I wanted it gone and they were kind so they got my business.

So disappointed in Vargas. I have been a long term customer and have spent a lot of $ with them…read more Bought some earrings in 14 kt. gold and the gold was so thin they bent and the stone fell out. They tried to tell me I stepped on the setting which is not what happened! The earring was in a jewelry pouch in my purse. I took the damaged setting in and asked them to fix it. They said can't be done and only thing they offered was for me to buy another set at over $100. What a complete waste of money for me and perhaps the worst customer service I've experienced in a very long time. Beware.. this family walks around wearing very expensive jewelry and who do u think pays for it.. we do! They sell low grade merchandise, much of it silver, and way overcharge. Save ur money and go to a reputable jeweler. One set of earrings were supposed to be 14 kt gold and they made my ears swell, turn red, and itch. They were clearly not 14 kt gold! Shame on u Vargas family.

They repaired my wife's vintage wedding ring which is a family heirloom. I would not take this to…read moreanyone else. Excellent craftsmanship. Very happy with their quality of work. I highly recommend Vargas Jewelers.

Excellent customer service. Upfront explanations and reasonable pricing. No pressure and very easy…read moreselling process. Highly recommended. The store has a huge selection of coins, precious metals, and other collectibles and oddities. Overall great experience.

So friendly and helpful!!! Determined my silver that was…read morepure and other was plated silver...